F 0567
Honor the resident's right to manage his or her financial affairs.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, staff interview, resident interview, and policy review, the facility failed to ensure
residents had access to their personal funds during times the business office was not open (evenings and
weekends). The facility handled funds for 47 of 80 residents. This had the potential to affect any resident
whose funds were handled by the facility.
Residents Affected - Some
Findings include:
Interview with Licensed Practical Nurse (LPN) #124 on 01/31/24 at 7:40 A.M. revealed the business office
was supposed to place a petty cash box in the medication room each day when they left so that residents
had access to petty cash in the evening or on weekends. She stated this was not always done.
Observations of the medication room, at that time, with LPN #124 confirmed the petty cash box was not in
the specified locked location.
Interview with the Director of Nursing (DON) on 01/31/24 at 7:45 A.M. confirmed the business office was to
put the money box in the medication room every day so that money was available for residents in the
evening and on weekends.
Interview with Business Office Manager #201 on 01/31/24 at 7:50 A.M. revealed that she had taken the
money box out of the locked medication room that morning at 7:30 A.M. Then she stated maybe she did not
put it in the medication room last night.
Interview with LPN #124 on 01/31/24 at 7:55 A.M. confirmed she had the keys that Business Office
Manager #201 would have needed to get the money box out of the locked location in the medication room
and confirmed she did not get the box out for Business Office Manager #201 on that day.
Interview with Resident #51 on 01/31/24 at 11:50 A.M. revealed the facility handles her funds (verified by
facility list). She stated you can't get any of your money after 5:00 P.M. She stated she was not aware of any
money being kept at the facility in the evening or on weekends.
Interview with Resident #43 on 01/31/24 at 12:00 P.M. revealed the facility handles her funds (verified by
facility list). She stated there had been times she had asked for money and they did not have any available
in the evenings.
Review of the facility policy titled Deposit of Residents' Personal Funds (revised March 2021) revealed if a
resident chooses for the facility to hold, safeguard, and manage his/her personal funds, the facility provides
the resident access to funds of one hundred dollars (fifty dollars for Medicaid residents) or less within 24
hours and access to funds in excess of one hundred dollars (fifty dollars for Medicaid residents) within three
banking days. The policy did not address having petty cash
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 17
Event ID:
365398
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0567
available at times the business office was not open.
Level of Harm - Minimal harm
or potential for actual harm
Interview with the Administrator on 01/31/24 at 10:00 A.M. confirmed the facility policy did not address
residents having access to petty cash in the evening or on weekends when the business office was not
open.
Residents Affected - Some
This deficiency represents non-compliance investigated under Complaint Number OH00149842.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 2 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, staff interview, resident interview, medical record review, and grievance review, the
facility failed to ensure that residents who are unable to carry out activities of daily living received the
necessary services to maintain good personal hygiene. This affected 24 of 26 residents on Station 1 who
were incontinent of bowel and/or bladder (Residents #9, #10, #11, #20, #21, #29, #32, #33, #38, #42, #43,
#45, #47, #49, #51, #52, #53, #60, #65, #67, #72, #74, #76, and #80). The facility census was 80.
Residents Affected - Some
Findings include:
Observations on 01/31/24 at 4:30 A.M. revealed there were two nurses (one Licensed Practical Nurse
(LPN) and one Registered Nurse (RN) and five nursing assistants on duty for 80 residents. The facility is
split up into three sections (Station 1, where 26 residents resided; Station 2, where 30 residents resided;
and Station 3, where 24 residents resided). There were two nursing assistants on Station 1 for 26 residents,
one nursing assistant on Station 2 for 30 residents, and two nursing assistants on Station 3 for 24
residents.
The facility identified on a census report that there were 24 residents on Station 1 who were incontinent of
bowel and/or bladder (Residents #9, #10, #11, #20, #21, #29, #32, #33, #38, #42, #43, #45, #47, #49, #51,
#52, #53, #60, #65, #67, #72, #74, #76, and #80).
Interview with LPN #106 on 01/31/24 at 4:30 A.M. revealed the facility would typically have six nursing
assistants on duty for the night shift but only had five at that time as one of the nursing assistants had went
home at midnight, leaving five.
Interview with Nursing Assistants #90 and #98 on 01/31/24 at 5:10 A.M. revealed they were the two nursing
assistants working on Station 1 with 26 residents. They stated there were 24 residents who were
incontinent and with only two nursing assistants it was not possible to check everyone and provide
incontinence care every two hours as they were supposed to. They stated it was often four hours in
between checks for incontinence.
Observations on 01/31/24 from 5:15 A.M. to 5:30 A.M. of incontinence care for Resident #51 (Station 1)
revealed it took both nursing assistants (#90 and #98) to perform incontinence care for the resident. The
incontinent brief removed from the resident was heavily saturated with urine. Nursing assistant #90
indicated the resident had not been changed since around 1:30 A.M. and was a heavy wetter. She stated
this resident required a two person assist and took longer to perform incontinence care for.
Observations on 01/31/24 at 5:58 A.M. of incontinence care for Resident #49 (Station 1) by Nursing
Assistant #90 revealed the resident had been incontinent of urine when her incontinent brief was removed.
Nursing Assistant #90 stated the resident had last been changed around 1:00 A.M.
Interview with LPN #124 on 01/31/24 at 7:40 A.M. revealed there were times when she came on duty for
day shift at 6:00 A.M. when residents had not been provided with incontinence care on night shift and their
incontinent brief and beds were saturated with urine. She confirmed that most of the residents on Station 1
were incontinent of bowel and/or bladder.
Interview with RN #111 on 01/31/24 at 8:05 A.M. revealed residents are sometimes very wet from
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 3 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
incontinence from night shift when she comes on duty for day shift at 6:00 A.M. She stated she had seen
residents with their incontinent briefs and bed linens saturated with urine. She stated it was more that what
could happen in a two hour period.
Interview with Nursing Assistant #134 on 01/31/24 at 11:15 A.M. revealed residents are to be checked for
incontinence every two hours and changed at that time if needed. She confirmed that there were 24
residents who were incontinent on Station 1. She stated that she had also found residents heavily
incontinent from night shift with brown stains on their linens when coming on duty for day shift at 6:00 A.M.
on Station 1. She stated it had been reported to the Administrator and Director of Nursing.
Interview with Nursing Assistant #144 on 01/31/24 at 11:30 A.M. revealed she normally worked day shift on
Station 1. She stated residents were noted to be heavily incontinent when she comes on duty for day shift
at 6:00 A.M. She stated she did not always get report from the night shift aides on Station 1 as they
sometimes had already clocked out and were not on the floor when she comes on duty.
Review of a Grievance/concern form revealed on 08/15/23 Resident #51 had stated her call light was
ignored and she lays in a soaked brief all night. She stated this happens during night shift hours. The
Director of Nursing documented that she talked with the resident and resident reports of often refusing
care. Resident agreed to allow staff to clean her when they are making rounds. There was no further follow
up documented. (Record review did not reveal any documentation regarding refusal of care).
Interview with Resident #51 on 01/31/24 at 11:50 A.M. revealed she does not get incontinence care timely
on night shift. She stated she goes up to 12 hours sometimes without incontinence care. She stated after
she voiced her grievance in August 2023, care got better for a while but was now happening again.
Interview with Resident #43 on 01/31/24 at 12:00 P.M. revealed she does not get incontinence care timely
on night shift. She stated she gets checked and changed about two times between 6:00 P.M. and 6:00 A.M.
She stated she would like changed more often.
Interview with LPN #125 on 02/01/24 at 6:35 A.M. revealed she works from 6:00 P.M. to 6:00 A.M. on
Station 1. She stated there is often only two nursing assistants for Station 1 at night. She stated it was very
difficult to provide checks and changes for incontinent residents every two hours as they should. She stated
it was more like every four hours. She stated the nursing assistants also have showers to do in the evening
and are also called to other halls at times. She stated there were some residents on Station 1 who were
heavy wetters and needed changed more often.
Interview with Resident #10 on 02/01/24 at 6:50 A.M. confirmed she was incontinent of bowel and bladder.
She stated a lot of times she was not changed at all during the night. (Resides on Station 1).
Interview with Resident #49 on 02/01/24 at 10:50 A.M. confirmed she was incontinent of bowel and bladder.
She stated she goes to bed at 9:00 P.M. and is not checked for incontinence until around 5:30 A.M.
(Resides on Station 1). She stated her bottom is sore a lot of the time and she would like to be checked
more often.
Review of the medical record for Resident #10 revealed an admission date of 01/11/24 and diagnoses
including diabetes, hypertension, peripheral vascular disease, and chronic obstructive pulmonary
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 4 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
disease. Review of a Minimum Data Sets (MDS) assessment completed 01/18/24 revealed a Brief Interview
for Mental Status (BIMS) score of 15, indicating intact cognition. It indicated she was frequently incontinent
of bowel and bladder, was dependent for mobility, and required moderate assistance with toileting. Review
of the plan of care dated 01/12/24 revealed the resident required assistance with activities of daily living.
The plan of care stated the resident had episodes of incontinence and had a history of refusing to allow
staff to provide incontinence care. The nurse was to be notified if this occurred. There was no
documentation in the medical record of any refusals. The care plan said to check the resident for
incontinence with each round and as needed. Provide incontinence care after each episode.
Interview with Assistant Director of Nursing #95 on 02/01/24 at 10:15 A.M. revealed checking at every
round means every two hours. She further stated the facility did not have a policy on when to provide
incontinence care.
Interview with the Director of Nursing on 02/01/24 at 10:35 A.M. revealed Resident #10 had not had any
refusals of care at the facility.
Review of the medical record for Resident #49 revealed an admission date of 06/09/23 with diagnoses
including cerebral infarction and hypertension. A MDS completed 12/07/23 stated a BIMS score of 12 (8-12
moderately impaired cognition, 13-15 intact cognition). The MDS stated the resident was frequently
incontinent of bowel and bladder and required substantial/maximal assistance with toileting. Review of the
plan of care dated 06/20/23 revealed the resident had episodes of incontinence and staff should check for
incontinence with each round and as needed. Provide incontinence care after each episode.
Review of the medical record for Resident #43 revealed an admission date of 06/21/19 with diagnoses
including diabetes and multiple sclerosis. A MDS completed 12/14/23 stated a BIMS score of 15, indicating
intact cognition. The MDS stated the resident was always incontinent of bowel and bladder and was
dependent for toileting. The plan of care dated 04/19/21 stated the resident had bladder incontinence and
was to be checked for incontinence with each round and as needed. Provide incontinence care after each
episode.
Interview with the Director of Nursing on 02/01/24 at 11:05 A.M. confirmed there was no evidence of any
non compliance with care in Resident #43's record.
Review of the medical record for Resident #51 revealed a readmission date of 11/30/23 with diagnoses
including chronic pain, lymphedema, and heart failure. A MDS completed 12/23/23 stated a BIMS score of
14, indicating intact cognition. The MDS stated the resident was always incontinent of bowel and bladder
and was dependent upon staff for toileting. The plan of care dated 12/12/23 stated the resident had bladder
incontinence and to clean peri-area with each incontinent episode.
This deficiency represents non-compliance investigated under Complaint Number OH00149842.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 5 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and
provide appropriate care for a resident with a feeding tube.
Based on observations, medical record review, staff interview, and policy review, the facility failed to ensure
a gastrostomy tube was checked for placement prior to the administration of fluids and medication. This
affected one of three residents observed for medication administration (Resident #54). The facility census
was 80.
Findings include:
Review of the medical record for Resident #54 revealed an admission date of 01/18/24 with diagnoses
including adult failure to thrive and diabetes. Record review revealed the resident's medications were
ordered to be given by mouth.
However, observations on 01/31/24 at 5:35 A.M. revealed Registered Nurse (RN) # 149 to administer
Levothyroxine 88 micrograms through Resident #54's gastrostomy tube in her stomach. RN #149 flushed
the tube with water, administered the medication, then followed with an additional flush of water. RN #149
did not check for proper placement of the gastrostomy tube prior to administering the fluids and medication.
Interview with RN #149 confirmed she did not check placement of the gastrostomy tube prior to
administering the medication and fluids. She stated she had previously checked placement of the tube at
10:00 P.M. (7.5 hours earlier) but did not do it this time. She stated it should be checked each time it is
used.
Interview with the Director of Nursing on 01/31/24 at 8:35 A.M. confirmed the gastrostomy tube should be
checked for placement prior to the administration of medications.
Review of the facility policy titled Confirming Placement of Feeding Tubes dated November 2018 revealed
to observe for symptoms of elevated gastric residual volume. It further stated to observe and check the pH
of aspirate. If the above suggests improper tube positioning, do not administer feeding or medication.
This deficiency represents an incidental finding of non-compliance investigated under Complaint Number
OH00149842.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 6 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in
charge on each shift.
Based on observations, record review, staff interview, resident interview, review of a grievance form, review
of resident council meeting minutes, and review of staffing schedules and time sheets, the facility failed to
maintain sufficient levels of staff to meet the total care needs of all residents. This affected 24 of 26
residents on Station 1 who were incontinent of bowel and/or bladder (Residents #9, #10, #11, #20, #21,
#29, #32, #33, #38, #42, #43, #45, #47, #49, #51, #52, #53, #60, #65, #67, #72, #74, #76, and #80) and
had the potential to affect all 80 residents residing in the facility.
Findings include:
Observations on 01/31/24 at 4:30 A.M. revealed there were two nurses (one Licensed Practical Nurse
(LPN) and one Registered Nurse (RN) and five nursing assistants on duty for 80 residents. The facility is
split up into three sections (Station 1, where 26 residents resided; Station 2, where 30 residents resided;
and Station 3, where 24 residents resided). There was two nursing assistants on Station 1 for 26 residents,
one nursing assistant on Station 2 for 30 residents, and two nursing assistants on Station 3 for 24
residents.
The facility identified on a census report that there were 24 residents on Station 1 who were incontinent of
bowel and/or bladder (Residents #9, #10, #11, #20, #21, #29, #32, #33, #38, #42, #43, #45, #47, #49, #51,
#52, #53, #60, #65, #67, #72, #74, #76, and #80).
Interview with LPN #106 on 01/31/24 at 4:30 A.M. revealed the facility would typically have six nursing
assistants on duty for the night shift but only had five at that time as one of the nursing assistants had went
home at midnight, leaving five.
Interview with Nursing Assistants #90 and #98 on 01/31/24 at 5:10 A.M. revealed they were the two nursing
assistants working on Station 1 with 26 residents. They stated there were 24 residents who were
incontinent and with only two nursing assistants it was not possible to check everyone and provide
incontinence care every two hours as they were supposed to. They stated it was often four hours in
between checks for incontinence.
Observations on 01/31/24 from 5:15 A.M. to 5:30 A.M. of incontinence care for Resident #51 (Station 1)
revealed it took both nursing assistants (#90 and #98) to perform incontinence care for the resident. The
incontinent brief removed from the resident was heavily saturated with urine. Nursing assistant #90
indicated the resident had not been changed since around 1:30 A.M. and was a heavy wetter. She stated
this resident was a two person assist and took longer to perform incontinence care for.
Observations on 01/31/24 at 5:58 A.M. of incontinence care for Resident #49 (Station 1) by Nursing
Assistant #90 revealed the resident had been incontinent of urine when her incontinent brief was removed.
Nursing Assistant #90 stated the resident had last been changed around 1:00 A.M.
Interview with LPN #124 on 01/31/24 at 7:40 A.M. revealed there were times when she came on duty for
day shift at 6:00 A.M. when residents had not been provided with incontinence care on night shift and their
incontinent brief and beds were saturated with urine. She confirmed that most of the residents on Station 1
were incontinent of bowel and/or bladder.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 7 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Interview with RN #111 on 01/31/24 at 8:05 A.M. revealed residents are sometimes very wet from
incontinence from night shift when she comes on duty for day shift at 6:00 A.M. She stated she had seen
residents with their incontinent briefs and bed linens saturated with urine. She stated it was more that what
could happen in a two hour period.
Review of Resident Council meeting minutes for the past six months revealed on 11/14/23 the notes
indicated the residents state they sometimes wish they had more staff on night shift. The facility follow up
response was: We continue to recruit and hire new folks. Healthcare staffing is difficult everywhere.
Interview with Activity Director #200 on 01/31/24 at 10:10 A.M. revealed she was present at the Resident
Council meetings. She stated she did not remember the specifics of what was said related to staffing on
night shift and did not know what residents had concerns. The Administrator was present at the time of the
interview and did not provide any additional information related to the concerns with staffing on night shift.
Interview with Nursing Assistant #134 on 01/31/24 at 11:15 A.M. revealed residents are to be checked for
incontinence every two hours and changed at that time if needed. She confirmed that there were 24
residents who were incontinent on Station 1. She stated that she had also found residents heavily
incontinent from night shift with brown stains on their linens when coming on duty for day shift at 6:00 A.M.
on Station 1. She stated it had been reported to the Administrator and Director of Nursing.
Interview with Nursing Assistant #144 on 01/31/24 at 11:30 A.M. revealed she normally worked day shift on
Station 1. She stated residents were noted to be heavily incontinent when she comes on duty for day shift
at 6:00 A.M. She stated she did not always get report from the night shift aides on Station 1 as they
sometimes had already clocked out and were not on the floor when she comes on duty.
Review of a Grievance/concern form revealed on 08/15/23 Resident #51 had stated her call light was
ignored and she lays in a soaked brief all night. She stated this happens during night shift hours. The
Director of Nursing documented that she talked with the resident and resident reports of often refusing
care. Resident agreed to allow staff to clean her when they are making rounds. There was no further follow
up documented. (Record review did not reveal any documentation regarding refusal of care).
Interview with Resident #51 on 01/31/24 at 11:50 A.M. revealed she does not get incontinence care timely
on night shift. She stated she goes up to 12 hours sometimes without incontinence care. She stated after
she voiced her grievance in August 2023, care got better for a while but was now happening again.
Interview with Resident #43 on 01/31/24 at 12:00 P.M. revealed she does not get incontinence care timely
on night shift. She stated she gets checked and changed about two times between 6:00 P.M. and 6:00 A.M.
She stated she would like changed more often.
Interview with LPN #125 on 02/01/24 at 6:35 A.M. revealed she works from 6:00 P.M. to 6:00 A.M. on
Station 1. She stated there is often only two nursing assistants for Station 1 at night. She stated it was very
difficult to provide checks and changes for incontinent residents every two hours as they should. She stated
it was more like every four hours. She stated the nursing assistants also have showers to do in the evening
and are also called to other halls at times. She stated there were some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 8 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
residents on Station 1 who were heavy wetters and needed changed more often.
Level of Harm - Minimal harm
or potential for actual harm
Interview with Resident #10 on 02/01/24 at 6:50 A.M. confirmed she was incontinent of bowel and bladder.
She stated a lot of times she was not changed at all during the night. (Resides on Station 1).
Residents Affected - Some
Interview with Resident #49 on 02/01/24 at 10:50 A.M. confirmed she was incontinent of bowel and bladder.
She stated she goes to bed at 9:00 P.M. and is not checked for incontinence until around 5:30 A.M.
(Resides on Station 1). She stated her bottom is sore a lot of the time and she would like to be checked
more often.
Review of the medical record for Resident #10 revealed an admission date of 01/11/24 and diagnoses
including diabetes, hypertension, peripheral vascular disease, and chronic obstructive pulmonary disease.
Review of a Minimum Data Sets (MDS) assessment completed 01/18/24 revealed a Brief Interview for
Mental Status (BIMS) score of 15, indicating intact cognition. It indicated she was frequently incontinent of
bowel and bladder, was dependent for mobility, and required moderate assistance with toileting. Review of
the plan of care dated 01/12/24 revealed the resident required assistance with activities of daily living. The
plan of care stated the resident had episodes of incontinence and had a history of refusing to allow staff to
provide incontinence care. The nurse was to be notified if this occurred. There was no documentation in the
medical record of any refusals. The care plan said to check the resident for incontinence with each round
and as needed. Provide incontinence care after each episode.
Interview with Assistant Director of Nursing #95 on 02/01/24 at 10:15 A.M. revealed checking at every
round means every two hours. She further stated the facility did not have a policy on when to provide
incontinence care.
Interview with the Director of Nursing on 02/01/24 at 10:35 A.M. revealed Resident #10 had not had any
refusals of care at the facility.
Review of the medical record for Resident #49 revealed an admission date of 06/09/23 with diagnoses
including cerebral infarction and hypertension. A MDS completed 12/07/23 stated a BIMS score of 12 (8-12
moderately impaired cognition, 13-15 intact cognition). The MDS stated the resident was frequently
incontinent of bowel and bladder and required substantial/maximal assistance with toileting. Review of the
plan of care dated 06/20/23 revealed the resident had episodes of incontinence and staff should check for
incontinence with each round and as needed. Provide incontinence care after each episode.
Review of the medical record for Resident #43 revealed an admission date of 06/21/19 with diagnoses
including diabetes and multiple sclerosis. A MDS completed 12/14/23 stated a BIMS score of 15, indicating
intact cognition. The MDS stated the resident was always incontinent of bowel and bladder and was
dependent for toileting. The plan of care dated 04/19/21 stated the resident had bladder incontinence and
was to be checked for incontinence with each round and as needed. Provide incontinence care after each
episode.
Interview with the Director of Nursing on 02/01/24 at 11:05 A.M. confirmed there was no evidence of any
non compliance with care in Resident #43's record.
Review of the medical record for Resident #51 revealed a readmission date of 11/30/23 with diagnoses
including chronic pain, lymphedema, and heart failure. A MDS completed 12/23/23 stated a BIMS
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 9 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
score of 14, indicating intact cognition. The MDS stated the resident was always incontinent of bowel and
bladder and was dependent upon staff for toileting. The plan of care dated 12/12/23 stated the resident had
bladder incontinence and to clean peri-area with each incontinent episode.
Review of staffing schedules and review of time sheets on 02/01/24 for 01/24/24 through 01/30/23 revealed
on 01/25/24 there were six nursing assistants on duty after 8:30 P.M. until 3:30 A.M. (two on each of the
three units) then there were five until 6:00 A.M. On 01/26/24 there were five nursing assistants on duty from
10:00 P.M. to 6:00 A.M. (one on Station 1). On 01/27/24 there were seven nursing assistants on duty from
6:00 P.M. to 6:30 A.M. (2 on Station 1). On 01/28/24 and 01/29/24 there were six nursing assistants on duty
on night shift (2 on Station 1). On 01/30/24 there were five nursing assistants on duty after midnight until
6:30 A.M. (two on Station 1).
The staffing schedules and time sheets were verified by the Administrator on 02/01/24.
This deficiency represents non-compliance investigated under Complaint Number OH00149842.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 10 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, staff interview, and policy review, the facility failed to provide pharmaceutical services to meet
the needs of each resident. This affected 20 of 27 residents who received narcotic medications (Residents
#2, #4, #12, #14, #15, #20, #22, #24, #25, #33, #45, #51, #53, #55, #59, #61, #64, #67, #72, and #76) and
one of three closed records reviewed (Resident #85). The facility census was 80.
Findings include:
1. Review of the controlled medication shift change log for the four medication carts on Station 1 and
Station 2 on 01/31/24 at 6:15 A.M. revealed nurses were to count the number of narcotic sheets in the cart
at shift change to ensure that count sheets had not been removed inappropriately since the last shift.
Review of all four shift change logs revealed that there were multiple missing count totals. Therefore, it
would be difficult to determine if a narcotic sheet had been removed from the cart inappropriately during the
shift.
Station 1 had two carts titled Station 1 and 2A. The Station 1 shift change log did not have a sheet count
from 01/28/24 to 01/30/24. (Seven shift changes). The 2A shift change log did not have a sheet count from
01/29/24 to 01/31/24 (Six shift changes).
Station 2 had two carts titled 2AA and 2B. The 2AA shift change log did not have a sheet count from
01/26/24 to 01/30/24. (Nine shift changes). In addition, the sheet count was marked out on 01/30/24,
01/31/24, and 02/01/24 (a line drawn through 18 four different times with no number to replace it until
02/01/24/ when 16 was placed beside the 18. The 2B shift change log did not have a sheet count on five
shifts between 01/29/24 and 01/31/24.
The facility identified 20 residents as having narcotics stored in the four medication carts on Station 1 and 2
(Residents #2, #4, #12, #14, #15, #20, #22, #24, #25, #33, #45, #51, #53, #55, #59, #61, #64, #67, #72,
and #76).
Review of the facility Controlled Substances Policy dated 06/21/17 and 08/27/18 revealed it did not address
the counting of narcotic sheets at shift change.
Interview with Assistant Director of Nursing #95 on 01/31/24 at 6:30 A.M. confirmed narcotic sheet counts
were to be done every shift, in addition to counting the narcotics.
Interview with the Director of Nursing on 01/31/24 at 6:45 A.M. confirmed the narcotic sheet counts were
not done each shift and documentation was sloppy.
2. Interview with Registered Nurse (RN) #111 on 01/31/24 at 8:05 A.M. revealed former Resident #85 had
reported to her sometime during his stay (12/23/23 to 01/06/24) that he was routinely given Trazodone (an
antidepressant and sedative medication) by a nurse without a physician's order. He reported that it made
him sleepy the next day. She said that he described the nurse as a fat nurse on nights. She stated that she
reported this to the Assistant Director of Nursing at the time he reported it.
Interview with Assistant Director of Nursing #95 on 02/01/24 at 1:30 P.M. revealed she was not
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 11 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
aware of the allegation until 01/31/24, when RN #111 told her. She stated she would have investigated the
concern had she been aware.
Review of the medical record for Resident #85 revealed an admission date of 12/23/23 and diagnoses
including diabetes, chronic kidney disease, and hypertension. Review of a Minimum Data Set assessment
on 01/05/24 revealed a Brief Interview for Mental Status score of 15, indicating intact cognition. Record
review revealed no physician's order for Trazodone during his stay and no documentation to indicate it was
given or that he had reported it was. He was transferred to a different nursing home on [DATE].
This deficiency represents an incidental finding of non-compliance investigated under Complaint Number
OH00149842.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 12 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
Based on staff interview, medical record review, and policy review, the facility failed to ensure residents
were free from significant medication errors. This affected two of 80 residents residing in the facility
(Residents #64 and #75).
Residents Affected - Few
Findings include:
1. Interview with Licensed Practical Nurse (LPN) #106 on 01/31/24 at 4:35 A.M. revealed she had already
given Resident #64 his Haldol (antipsychotic medication) that was scheduled at 6:00 A.M. She confirmed it
was given early. She did not have a reason other than there was only two nurses working that night and she
had other duties to do between 5:00 A.M. and 6:00 A.M.
Review of the medical record for Resident #64 revealed an admission date of 10/23/23 with diagnoses of
cirrhosis of the liver and anxiety disorder. He had a physician's order dated 01/07/24 for Haldol 2 milligrams
every six hours at 12:00 A.M., 6:00 A.M., 12:00 P.M. and 6:00 P.M. for agitation.
Review of the medication administration record for Resident #64 revealed LPN #106 documented that
Haldol was administered on 01/31/24 at 1:05 A.M. and 5:37 A.M. (even though she stated the medication
was already given at 4:35 A.M. for the 6:00 A.M. dose). This would indicate only approximately 3.5 hours
between doses (1:05 A.M. to 4:35 A.M.).
Interview with Assistant Director of Nursing #95 on 02/01/24 at 9:50 A.M. confirmed the times documented
for the Haldol on 01/31/24. She confirmed medications should be given up to one hour before or one hour
after the ordered time.
Interview with LPN #124 on 02/01/24 at 11:10 A.M. revealed she did not observe Resident #64 to have any
adverse effects related to his Haldol doses being administered too close together on 01/31/24. (She worked
on day shift on 01/31/24).
Interview with Resident #64 on 02/01/24 at 11:15 A.M. revealed he was not aware of what times he
received the Haldol on 01/31/24 and did not report any adverse affects.
Review of the facility policy titled Medication Administration Schedule (dated November 2020) revealed
scheduled medications are administered within one hour of the prescribed time, unless otherwise specified.
The policy titled documentation of medication administration (dated April 2007) revealed administration of
medication must be documented immediately after (never before) it is given.
2. Interview with Registered Nurse (RN) #149 on 01/31/24 at 4:45 A.M. revealed she had already given
Resident #75 her narcotic pain pill that was due at 6:00 A.M. She stated the resident had asked for it early.
Review of the medical record for Resident #75 revealed an admission date of 01/19/24 and a diagnosis of
malignant neoplasm of the mouth. A nurses note on 01/29/24 indicated the resident was alert and oriented
to person, place, and time. The resident had a physician's order for oxycodone 10 milligrams (opioid,
narcotic pain medication) every six hourse at 12:00 A.M., 6:00 A.M., 12:00 P.M., and 6:00 P.M. for pain.
Review of the medication administration record for Resident #75 revealed RN #149 documented the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 13 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Oxycodone was administered on 01/31/24 at 12:36 A.M. and 7:00 A.M. (even though she stated the 6:00
A.M. dose was already given at 4:45 A.M. This would be approximately four hours between doses (12:36
A.M. to 4:45 A.M.). Review of the controlled drug disposition form revealed RN #149 signed that she gave
the Oxycodone on 01/31/24 at 12:00 A.M. and 6:00 A.M.
Interview with Assistant Director of Nursing #95 on 02/01/24 at 10:04 A.M. confirmed the medication
administration record and the controlled drug sign out form did not match for times and should. She stated
RN #149 told her she gave the Oxycodone at 4:40 A.M.
Interview with Resident #75 on 01/31/24 at 1:00 P.M. revealed she did not ask for her pain medication early
on the morning of 01/31/24.
Review of the facility policy titled Medication Administration Schedule (dated November 2020) revealed
scheduled medications are administered within one hour of the prescribed time, unless otherwise specified.
The policy titled documentation of medication administration (dated April 2007) revealed administration of
medication must be documented immediately after (never before) it is given. The policy further stated that
scheduled medications designated as time-critical (medications that may cause harm or subtherapeutic
affect if administered before or after the scheduled time) are administered at the scheduled time or within
30 minutes of the scheduled time. Time critical medications include scheduled opiods used for chronic pain
or palliative care. The exact time of medication administration is documented in the medication
administration record.
This deficiency represents non-compliance investigated under Complaint Number OH00149842.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 14 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observations, staff interview, and policy review, the facility failed to ensure only authorized
personnel had access to the medication storage room. This had the potential to affect 80 of 80 residents
residing in the facility.
Findings include:
Interview with Licensed Practical Nurse (LPN) #124 on 01/31/24 at 7:40 A.M. revealed the business office
was supposed to place a petty cash box in the medication room each day when they left so that residents
had access to petty cash in the evening or on weekends.
Observations on 01/31/24 at 7:40 A.M. revealed there was a key pad lock on the medication room door on
Station 1.
Interview with the Director of Nursing on 01/31/24 at 7:45 A.M. confirmed the business office was to put the
money box in the medication room every day so that money was available for residents in the evening and
on weekends.
Interview with Business Office Manager #201 on 01/31/24 at 7:50 A.M. revealed that she placed the money
box in the Station 1 medication room every day when she leaves. At that time, she stated that she had the
code to the medication room door.
Observations on 01/31/24 at 8:00 A.M. revealed there were unlocked medications in the Station 1
medication room to access if you had the code to the medication room door. Medications included
phenergan, insulin, IV antibiotics, buspar, eliquis, venlafaxine, and flexaril.
Review of the facility policy titled Storage of Medications (dated November 2020) revealed only persons
authorized to prepare and administer medications have access to locked medications.
Interview with the Director of Nursing on 01/31/24 at 8:00 A.M. confirmed only nurses should have access
to the medication room.
This deficiency represents an incidental finding of non-compliance investigated under Complaint Number
OH00149842.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 15 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
Based on medical record review, observations, staff interview, and policy review, the facility failed to ensure
medical records were accurately documented. This affected three of 12 sampled residents (Residents #54,
#64, and #75). The facility census was 80.
Findings include:
1. Interview with Licensed Practical Nurse (LPN) #106 on 01/31/24 at 4:35 A.M. revealed she had already
given Resident #64 his Haldol (antipsychotic medication) that was scheduled at 6:00 A.M. She confirmed it
was given early. She did not have a reason other than there was only two nurses working that night and she
had other duties to do between 5:00 A.M. and 6:00 A.M.
Review of the medical record for Resident #64 revealed an admission date of 10/23/23 with diagnoses of
cirrhosis of the liver and anxiety disorder. He had a physician's order dated 01/07/24 for Haldol 2 milligrams
every six hours at 12:00 A.M., 6:00 A.M., 12:00 P.M. and 6:00 P.M. for agitation.
Review of the medication administration record for Resident #64 revealed LPN #106 documented that
Haldol was administered on 01/31/24 at 1:05 A.M. and 5:37 A.M. (even though she stated the medication
was already given at 4:35 A.M. for the 6:00 A.M. dose).
Interview with Assistant Director of Nursing #95 on 02/01/24 at 9:50 A.M. confirmed the times documented
for the Haldol on 01/31/24.
Review of the policy titled documentation of medication administration dated April 2007 revealed
administration of medication must be documented immediately after it is given. The exact time of
medication administration is documented in the medication administration record.
2. Interview with Registered Nurse (RN) #149 on 01/31/24 at 4:45 A.M. revealed she had already given
Resident #75 her narcotic pain pill that was due at 6:00 A.M. She stated the resident had asked for it early.
Review of the medical record for Resident #75 revealed an admission date of 01/19/24 and a diagnosis of
malignant neoplasm of the mouth. A nurses note on 01/29/24 indicated the resident was alert and oriented
to person, place, and time. The resident had a physician's order for oxycodone 10 milligrams (opioid,
narcotic pain medication) every six hourse at 12:00 A.M., 6:00 A.M., 12:00 P.M., and 6:00 P.M. for pain.
Review of the medication administration record for Resident #75 revealed RN #149 documented the
Oxycodone was administered on 01/31/24 at 12:36 A.M. and 7:00 A.M. (even though she stated the 6:00
A.M. dose was already given at 4:45 A.M. Review of the controlled drug disposition form revealed RN #149
signed that she gave the Oxycodone on 01/31/24 at 12:00 A.M. and 6:00 A.M.
Interview with Assistant Director of Nursing #95 on 02/01/24 at 10:04 A.M. confirmed the medication
administration record and the controlled drug sign out form did not match for times and should. She stated
RN #149 told her she gave the Oxycodone at 4:40 A.M.
The policy titled documentation of medication administration dated April 2007 revealed
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 16 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
administration of medication must be documented immediately after it is given. The exact time of
medication administration is documented in the medication administration record.
3. Observations on 01/31/24 at 5:35 A.M. revealed RN #149 to administer Levothyroxine 88 micrograms to
Resident #54.
Residents Affected - Some
Review of the medication administration record for Resident #54 revealed the Levothyroxine was
documented as given at 8:00 A.M. by RN #111.
Interview with RN #111 on 02/01/24 at 7:30 A.M. confirmed that she did not administer the Levothyroxine
on 01/31/24 but documented that she did. She stated that she did this because RN #149 changed the time
of administration from 6:00 A.M. to 8:00 A.M., even though she administered the medication at 5:35 A.M.
Interview with the Director of Nursing on 02/01/24 at 7:35 A.M. revealed RN #149 should not have changed
the time for the Levothyroxine and should have documented that she gave the medication.
This deficiency represents an incidental finding of non-compliance investigated under Complaint Number
OH00149842.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
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