F 0628
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide the required documentation or notification related to the resident's needs, appeal rights, or
bed-hold policies.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, interview, and facility policy review, the facility failed to notify the Ombudsman of
discharge. This affected three Residents (23, #68 and #120) of four reviewed for discharge. The facility
census was 79.Findings include:1.Review of the medical record for Resident #23 revealed an admission
date of 08/21/25, discharged to the hospital on [DATE] and readmitted to the facility on [DATE] with
diagnoses including chronic lymphocytic leukemia of B cell type in remission, chronic kidney disease stage
four, cirrhosis of the liver, diabetes mellitus type two, fibromyalgia and mood disorder. Review of the
discharge return not anticipated Minimum Data Set (MDS) dated [DATE] revealed Resident #23 was
cognitively intact with verbal behaviors towards others. Resident #23 required assistance from the staff to
complete activities of daily living. Review of the nursing progress notes revealed no documentation the
facility notified the Ombudsman of Resident #23 discharge on [DATE]. 2.Review of the medical record for
Resident #68 revealed an admission date of 08/21/25, discharged to hospital on [DATE] and readmitted to
the facility on [DATE] with diagnoses including atrial fibrillation, congestive heart failure, liver cirrhosis,
diabetes mellitus type two, chronic kidney disease with dialysis. Review of the discharge return not
anticipated Minimum Data Set (MDS) most recent completed, dated 08/28/25 revealed Resident #68 was
cognitively intact with no behaviors. Review of the nursing progress notes for Resident #68 revealed no
documentation the Ombudsman was notified of resident's discharge on [DATE].3.Review of the closed
medical record for Resident #120 revealed an initial admission date of 08/12/25, discharged to the hospital
on [DATE], readmitted to the facility on [DATE] and discharged to hospital on [DATE] with diagnoses
including pleural effusion, chronic kidney disease stage three, cirrhosis of the liver, atrial fibrillation diabetes
mellitus type two and Clostridium difficile (C-diff). Review of the Minimum Data Set (MDS) revealed
Resident #120 had two admission assessments (limited information) and two discharge return not
anticipated assessments. Review of the nursing progress notes revealed no documentation the
Ombudsman was notified of Resident #120 discharges to the hospital.Review of the 48 hour plan of care
revealed no concerns. Interview on 09/17/25 at 2:55 P.M. with the Director of Nursing confirmed the facility
had not notified or had been notifying the Ombudsman of discharges from the facility. Interview on 09/17/25
at 3:20 P.M. with Social Services Director #40 revealed it was a new position and did not know of the
notification of the Ombudsman regarding discharge. The Social Services Director #40 stated she called the
Ombudsman and received information related to notification of resident discharge.Review of the facility
policy titled Bed Hold and Return to Center policy dated 04/20/18 revealed if the facility determined that it
can no longer provide the needed services for the resident and was unable to accept the resident in return
after transfer, then refer to the Notice of Transfer Discharge policy. That policy was not provided by the
facility.This deficiency represents non-compliance investigated under Complaint Number 1382712.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
365398
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0635
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, staff interview and medical record review the facility failed to ensure physician
orders were in place for Resident #68 foley catheter. This affected one (Resident #68) of one resident
resident reviewed for foley catheters. The facility census was 79.Findings include: Review of the medical
record for Resident #68 revealed an admission date of 08/21/25 with diagnoses including atrial fibrillation,
congestive heart failure, liver cirrhosis, diabetes mellitus type two, chronic kidney disease with dialysis.
Review of the physician orders dated 09/25 revealed no orders in place for Resident #68 indwelling foley
catheter.Review of the discharge return not anticipated Minimum Data Set (MDS) most recent completed,
dated 08/28/25 revealed Resident #68 was cognitively intact with no behaviors. Resident #68 was
dependent on staff for toileting hygiene, bed mobility, and transfers and required substantial assistance with
bathing. Resident #68 had an indwelling catheter.Review of the nursing progress notes for Resident #68
revealed no documentation of physician orders for Resident #68 indwelling foley catheter.Review of the
Certified Nursing Assistant documentation revealed care was provided for Resident #68 indwelling foley
catheter. Review of the plan of care revealed no plan of care for Resident #68 indwelling foley
catheter.Interview on 09/17/25 at 2:55 P.M. with the Director of Nursing confirmed Resident #68 had no
physician orders for indwelling foley catheter.Observations made during the survey revealed Resident #68
had an indwelling foley catheter to bedside drainage bag with privacy cover.The facility did not have a policy
related to physician orders for indwelling foley catheter.This was an incidental finding discovered during
investigation of Master Complaint Number 2603203 and Complaint Number 1382712.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review , interview, and facility policy review, the facility failed to ensure medications on
admission were received from pharmacy and administered to the residents timely. This affected three
Residents (#42, #68 and #120) of five residents reviewed for medication administration. The facility census
was 79.Findings include:1.Review of the closed medical record for Resident #120 revealed an initial
admission date of 08/12/25 with diagnoses including pleural effusion, chronic kidney disease stage three,
cirrhosis of the liver, atrial fibrillation diabetes mellitus type two and Clostridium difficile (C-diff). Review of
the Medication Administration Record (MAR) dated 08/25 revealed Resident #120 was ordered on 08/12/25
Vancomycin hydrochloride capsule 125 milligrams (mg) by mouth four times daily for C-diff, Sulcralfate 1
gram by mouth four times daily for gastroesophageal reflux disease (GERD), and Gabapentin 100 mg by
mouth three times daily for pain. The MAR indicated Resident #120 did not receive the Sulcralfate and
Gabapentin until the morning dose on 08/14/25. The MAR indicated Resident #120 did not receive the
Vancomycin 125 mg by mouth up to her discharge back to the hospital on [DATE] for chest pain. Review of
the nursing progress notes revealed a note dated 08/13/25 at 9:39 A.M. awaiting pharmacy, a note dated
08/13/25 at 4:29 P.M. awaiting pharmacy, a noted dated 08/13/25 4:29 P.M. Sulcralfate 1 gram by mouth
four times day for GERD, awaiting pharmacy, a note dated 08/13/25 at 4:29 P.M. Gabapentin 100 mg by
mouth three times day for pain, awaiting pharmacy, a note dated 08/13/25 4:30 P.M. Vancomycin
hydrochloride (hcl) oral capsule 125 mg by mouth four times a day for infection for four days, awaiting
pharmacy, a note dated 08/14/25 at 6:02 P.M. Vancomycin hcl 25 mg per milliliter (ml) solution
reconstituted, give 5 ml by mouth four times day for C-diff for 8 days, awaiting on pharmacy, and no
documentation the physician or Nurse Practitioner (NP) was notified for instructions. Review of the
Minimum Data Set (MDS) revealed Resident #120 had two admission assessments (limited information)
and two discharge return not anticipated assessments. Interview on 09/17/25 at 12:54 P.M. with Licensed
Practical Nurse (LPN) #21 confirmed there was a problem getting medications from pharmacy timely
especially with admissions. LPN #21 confirmed Resident #120 missed doses of medication for several days
after admission. LPN #21 stated if a resident missed a medication the procedure was to call the pharmacy,
notify the Nurse Practitioner (NP) or physician, and document. The facility has a Pixus system with
medications on hand but does not always have what the resident was ordered. LPN #21 stated the facility
was working on a new pharmacy. Interview on 09/17/25 at 1:15 P.M. with NP (on site) revealed Resident
#21 had no adverse effects from missing the medications.Interview on 09/17/25 at 2:55 P.M. with the
Director of Nursing (DON) confirmed Resident #21 did not receive the medication Vancomycin oral tablets
for three days after admission. DON confirmed there was no documentation in nursing progress notes the
physician or NP was notified.2.Review of the medical record for Resident #42 revealed an admission date
of 09/03/25 with diagnoses including weakness, chronic obstructive pulmonary disorder cirrhosis of liver,
chronic viral Hepatitis C, diabetes mellitus type two and congestive heart failure.Review of the MAR dated
09/25 for Resident #42 revealed the following orders dated 09/03/25 on admission: Clopidogrel bisulfate 75
milligrams (mg) by mouth daily not administered until 09/05/25, Lantus insulin Solostar injector pen 100
units/milliliter (ml) inject 8 units subcutaneously daily not administered until 09/05/25, Nicotine patch
21mg/24 hours apply in the morning and remove in the evening not administered until 09/05/25, Sertraline
hydrochloride 100 mg by mouth daily not administered until 09/05/25, Trelegy ellipta inhalation powder
100-62.5-25 micrograms one puff daily for 90 days not administered until 09/05/25, Cefazolin intravenous
2.0-0.9 grams/100 ml every 8 hours for 15 days not administered
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
until 09/05/25, and Creon 36000-114000 units give 2 capsules by mouth three times daily not administered
until 09/15/25.Review of the nursing progress notes for Resident #42 revealed the following: 09/03/25 at
8:39 P.M. the physician and family was notified of Resident #42 admission to the facility. The resident had
no known allergies. Resident #42 tolerated transfer well, oriented to call light, bed controls and television
remote. The resident had a midline intravenous site to left upper extremity and a supra pubic catheter. Also
noted a wound to coccyx covered with mepilex. The skin assessment was completed. Resident #42 was a
full code and was alert and oriented to person, place and time. A note dated 09/04/25 at 4:54 P.M.
medications not delivered by pharmacy. A note dated 09/04/25 at 11:46 A.M. Cefazolin in sodium chloride
intravenous solution 2.0-0.9 grams/100 ml was not available. A note dated 09/05/25 1:21 P.M. Creon oral
capsule delayed release 36000-114000 units give two capsules by mouth three times daily was on order. A
noted dated 09/05/25 at 3:25 P.M. Creon capsule delayed release 36000-114000 units 2 capsules by mouth
three times daily was on order. A note dated 09/06/25 9:33 A.M. Creon capsule delayed release
36000-114000 units 2 capsules by mouth three times daily was on order. A note dated 09/07/25 at 7:15
A.M. Creon capsule delayed release 36000-114000 units 2 capsules by mouth three times daily was on
order. A noted dated 09/09/25 at 3:05 P.M. Creon capsule delayed release 36000-114000 units was not
provided. A note dated 09/10/25 at 8:38 A.M. Creon capsule delayed release 36000-114000 units 2
capsules by mouth three times daily was on order. A note dated 09/11/25 at 7:11 A.M. Creon capsule
delayed release 36000-114000 unit give 2 capsules by mouth three times daily was on order. A note dated
09/12/25 at 7:27 A.M. Creon oral capsule delayed release 36000-114000 unit 2 capsules by mouth three
times daily was on order. A note dated 09/12/25 7:27 A.M. Creon oral capsule delayed release
36000-114000 unit give 2 capsules by mouth three times daily, the nurse received an order to hold the
medication until arrival from pharmacy.Review of the admission Minimum Data Set (MDS) dated [DATE]
revealed Resident #42 was cognitively intact with no behaviors. Interview on 09/17/25 at 9:20 A.M. with
Resident #42 revealed there was a medication she did not receive after being admitted . Resident #42
stated the nurse explained that she had contacted the pharmacy and was waiting on the pharmacy to bring
it. Resident #42 stated she now received the medication and has no problems with getting her medications.
Interview on 09/17/25 at 12:46 P.M. with LPN # 68 confirmed Resident #42 did not receive scheduled
medication Creon as ordered for several days. The medication was then placed on hold. Resident #42 now
receives the medication. Interview on 09/17/25 at 1:15 P.M. with NP (on site) revealed Resident #42 had no
adverse effects from missing the medications. The NP stated she was not notified of the missing doses of
medication until 09/12/25 and she gave the order to hold the Creon until available from the pharmacy. The
medication Creon has since been started and administered as ordered. Interview on 09/17/25 at 2:55 P.M.
with the Director of Nursing (DON) confirmed Resident #42 did not receive the medications Plavix, Lantus
insulin, Nicotine patch, Sertraline, Trelegy inhaler, Cefazolin and Creon for several days until it was place on
hold. 3.Review of the medical record for Resident #68 revealed an admission date of 08/21/25 with
diagnoses including atrial fibrillation, congestive heart failure, liver cirrhosis, diabetes mellitus type two,
chronic kidney disease with dialysis. Review of the MAR dated 08/25 revealed on admission Resident #68
was ordered lactulose solution 10 grams/15 ml give 30 ml by mouth two times daily for cirrhosis. The
medication was not administered on the following dates: 08/22/25 and 08/23/25.Review of the discharge
return not anticipated Minimum Data Set (MDS) most recent completed, dated 08/28/25 revealed Resident
#68 was cognitively intact with no behaviors.Review of the nursing progress notes for Resident #68
revealed the following: a note dated 08/21/25 at 6:05 P.M. admit [AGE] year old male to room [ROOM
NUMBER] A from local hospital and arrived at the facility via ambulance on a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
stretcher. The resident was assisted from stretcher onto the bed with assistance of five people. Resident
was oriented to room, call light and bed controls. A note dated 08/22/25 at 11:16 A.M. lactulose solution 10
grams/15 milliliters (ml) give 30 ml by mouth two times daily, awaiting from pharmacy. A note dated
08/23/25 at 8:56 A.M. lactulose solution 10 grams/15 ml give 30 ml by mouth two times daily, not available
will call the pharmacy for delivery of medication. Interview on 09/17/25 at 9:45 A.M. with Resident #68
revealed no concerns with medication now, however, when the resident was first admitted he did not
receive the medication he takes for his bowels. Resident #68 denied any adverse effects from not having
the medication.Interview on 09/17/25 at 12:46 P.M. with LPN #68 confirmed Resident #68 did not receive
scheduled lactulose medication for two days after admission. LPN #68 stated he called the pharmacy about
the medication and was not sure it was documented in nursing notes. Interview on 09/17/25 at 12:54 P.M.
with LPN #21 confirmed there was a problem getting medications from pharmacy timely especially with
admissions. LPN #21 stated if a resident missed a medication the procedure was to call the pharmacy,
notify the Nurse Practitioner (NP) or physician, and document. The facility has a Pixus system with
medications on hand but does not always have what the resident was ordered. LPN #21 stated the facility
was working on a new pharmacy. Interview on 09/17/25 at 1:15 P.M. with NP (on site) revealed Resident
#68 had no adverse effects from missing the medication.Interview on 09/17/25 at 2:55 P.M. with the
Director of Nursing (DON) confirmed Resident #68 did not receive the medication lactulose for three days
after admission. The DON confirmed there was no documentation in the nursing progress notes the
physician or NP were notified. Observation of Resident #68 on 09/17/25 at 9:45 A.M. revealed no concerns
related to not receiving medication upon admission.Review of the facility policy titled Medication
Administration with effective date of 06/17/17 revealed during medication administration if the medication
was unavailable, the nurse would contact the pharmacy and document accordingly.This deficiency
represents non compliance investigated under Master Complaint Number 2603203.
Event ID:
Facility ID:
365398
If continuation sheet
Page 5 of 5