F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** THE
FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS
SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY.Based on closed record review, staff
interviews, policy review, and review of hospital documentation, the facility failed to ensure a resident
received adequate assistance during a transfer to prevent an avoidable fall. This resulted in Actual Harm to
Resident #95 when on 12/21/25 she fell on to the floor in the bathroom while being assisted with toileting by
one staff member. Resident #95 sustained a fracture of the right femoral head and the left distal femur. This
affected one (Resident #95) of three residents reviewed for falls. The facility census was 90.Findings
include:Record review for Resident #95 revealed an admission date of 05/02/25. Diagnoses included
congestive heart failure, polyneuropathy, difficult ambulation, muscle weakness, and chronic obstructive
pulmonary disease. Review of the Lift, Transfer, Reposition Assessment, dated 05/16/25, revealed Resident
#95 was at risk for falls and required two-persons substantial/maximal assist for transfers with the use of a
gait belt.Review of the care plan, dated 06/18/25, revealed Resident #95 had intact cognition, and she was
at risk for falls due to weakness and poor balance. The interventions included encouraging proper footwear
when out of bed. Review of the care plan, dated 10/09/25, revealed Resident #95 required a functional
maintenance program for transfers to restore their ability to assist with transfers between surfaces.
Interventions included utilizing a gait bait belt with moderate-maximum assistance.Review of the Minimum
Data Set (MDS) assessment, dated 12/01/25, revealed Resident #95 was cognitively intact. Resident #95
required substantial/maximal physical assistance for all transfers. Resident #95 was not steady and was
unable to stabilize without staff assistance for moving from a seated to standing position, walking, and
surface to surface transfer. Review of the progress note, dated 12/21/25 at 1:05 P.M. by Licensed Practical
Nurse (LPN) #600, revealed Certified Nursing Assistant (CNA) #920 walked up to the nursing station for
LPN #600 to come to Resident #95's room. Upon entry, LPN #600 observed Resident #95 sitting on the
bathroom floor, complaining of left knee pain with multiple abrasions. Resident #95 was assisted to bed by
the nurse and CNA #920. At 1:30 P.M. a STAT (without delay) order for imaging was obtained for both lower
extremities including both hips. Fifteen-minute checks and neurological checks were initiated, with all being
completed.Review of the Imaging Report dated 12/21/25 revealed a study time of 5:28 P.M. The facility was
notified of the results at 7:34 P.M. The results of this imaging showed severe right hip degenerative changes
with deformity in the right femoral neck. The left femur showed an acute distal femoral metadiaphysis
fracture (the anatomical region of a long bone that encompasses the junction between the widened end
and the shaft) with generalized osteopenia. The progress note dated 12/21/25 at 7:28 P.M. revealed
notification to the physician of preliminary imaging reports and an order was obtained to send Resident #95
to the emergency room via emergency medical system (EMS) transport.The progress note dated 12/22/25
at 1:01 A.M. revealed Resident #95 was being admitted to the hospital with active diagnoses
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
365398
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/17/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
of a right hip fracture along with a fracture to the left femur.The progress note dated 12/22/25 at 6:38 A.M.
revealed the receiving hospital was transferring Resident #95 to another hospital due to compartment
syndrome (severe, often acute, condition where high pressure builds with muscle compartment, restricting
blood flow and causing oxygen deprivation) related to the left femur fracture. Review of the Fall Assessment
Quality Assurance Performance Improvement (QAPI) report revealed Resident #95 had a fall on 12/21/25
at approximately 1:05 P.M. in the bathroom and sustained a major injury and was sent to the emergency
room. The investigation stated the care plan interventions/strategies were in place. Resident #95 fell during
transfer to the toilet, and the possible root cause was knee giving out. The QAPI action plan was to utilize
the sit-to-stand lift to transfer Resident #95. The investigation did not address that Resident #95 required
two persons to transfer and during this incident, only one person transferred Resident #95. The
investigation did not address that CNA #920 did not utilize a gait belt which was part of the resident's plan
of care. The report did not include any staff names involved with the QAPI action plan.The witness
statement (undated) by CNA #920 revealed on12/21/25 at 1:05 P.M., CNA #920 was taking Resident #95 to
the restroom and the resident stated that her knee was hurting her. Resident #95 was holding on to the bar
in the bathroom. CNA #920 moved the wheelchair and was behind Resident #95 when Resident #95 began
falling to her side. Resident #95 fell backwards toward the other bathroom door. Nurse was notified.Review
of Resident #95's hospital records from Hospital #1, dated 12/22/25, revealed Resident #95's imaging
showed a left distal femur fracture and a right hip fracture. This resident also arrived at the hospital being
hypotensive (low blood pressure) with no external signs of bleeding or hemorrhage. The discharge plan was
a closed left femoral fracture, fracture of right hip, anemia, and acute hypotension. Resident #95's condition
at discharge was serious. Resident #95 was transferred to a Level One Trauma Center at Hospital #500
due to suspicions of internal bleeding of the left thigh. The family elected hospice services on
12/31/25.Review of Hospital #500's records revealed Resident #95 was treated for hemorrhagic shock and
acute on chronic shock. The physician stated the left femur fracture was pathological due to a combination
of osteopenia and trauma and that alone would not have resulted in fracture.Review of the death certificate
and coroner's report dated 01/09/26 revealed Resident #95's cause of death to be medical decline following
a left distal femur fracture with surgical therapy as a consequence of a ground level fall.During an interview
on 02/13/26 at 2:34 P.M., LPN #600 stated Resident #95 fell on [DATE] while CNA #920 was assisting her
to the toilet by herself. LPN #600 stated CNA #920 came to get him at the nursing station and said
Resident #95 had fallen. LPN #600 stated Resident #95 required a two-person assist and this transfer was
completed by only CNA #920. During an interview on 02/17/26 at 12:31 P.M., the Director of Nursing
(DON), Assistant Director of Nursing (ADON) #330, [NAME] President of Clinical Operations #900, and
Regional Resource Nurse #910 verified CNA #920 improperly transferred Resident #95 alone without the
use of a gait belt for a safe transfer. They verified Resident #95 sustained a right hip fracture and a left
femur fracture because of the transfer, with CNA #920 being terminated on 12/29/25 for inadequate work
performancesReview of the policy titled Falls/Accidents/Incidents, dated 07/17/23, revealed the intent of this
requirement is to ensure the facility provides an environment that is free from accident hazards over which
the facility has control and provides supervision and assistive devices to each resident to prevent avoidable
accidents. An avoidable accident means the accident occurred the facility failed including implement
interventions, including adequate supervision and assistive devices, consistent with a resident's needs,
goals, care plan and current professional standards of practice to eliminate the risk, if possible, and, if not,
reduce the resident of an accident.The deficient practice was corrected on 02/06/26 when
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365398
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365398
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/17/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Best Care Health and Rehabilitation
2159 Dogwood Ridge Road
Wheelersburg, OH 45694
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
the facility implemented the following corrective actions:-On 12/21/25, Resident #95 was sent to the
hospital and did not return to the facility.-On 12/22/25, a QAPI meeting was conducted following
identification of the incident and ongoing four weeks with all required individuals in attendance to ensure
compliance.-Beginning 12/22/25, all falls will be reviewed Monday-Friday in the clinical whiteboard meeting
by the interdisciplinary team (IDT) with detailed investigation to ensure the event was completed correctly, a
root cause analysis was conducted, with all care plans updated, interventions implemented, physician and
family notifications completed.-Beginning 12/22/25, members of the IDT team will observe staff completing
activities of daily living (ADLs) for five residents to ensure all are provided per plan of care and Kardex on
each shift daily for two weeks, then five daily on Monday-Friday for four weeks on different shifts.-By
12/24/25, all current residents had a new fall risk assessment completed to ensure proper identification of
all residents who are at risk for falls. The facility identified 38 residents at risk for falls.-By 12/26/25, all 38
residents who were identified for falls had care plans reviewed to ensure that all falls care plans were up to
date with current interventions. This included the type of assistance the residents required with ADL.-By
12/26/25, all 38 residents who have fall prevention interventions present on care plans were assessed to
ensure the interventions were in place for residents and available for resident utilization. were assessed to
ensure all fall interventions on the care plan were implemented.-By 12/26/25, the DON, Assistant Director
of Nursing (ADON) #330, Staff Development Coordinators (SDC) #650, Unit Manager #790, and/or
Administrator educated all staff on accident and incident policies and procedures, following care plans,
utilization of assistive devices and use of gait belts. Post-education test was given until 100% passing score
for all staff. -Beginning 12/22/25, members of the IDT will review five residents total per day on all units on
all shifts to ensure all fall interventions are in place. This was daily for two weeks, then Monday-Friday for
two weeks, then weekly for six weeks.-Beginning the week of 12/27/25, a post-test will be conducted for five
random staff members weekly starting on 12/27/25 to ensure retention of education. This was ongoing for
four weeks. -On 12/29/25, CNA #920 was terminated for poor work performance.-On 02/13/26, record
reviews for Residents #27, #38, and #64 who had a fall history with major injury revealed no concerns
relates to their falls.-Observation on 02/13/26 revealed Resident #38 was transferred safely to wheelchair
from bed by staff.-Interviews on 02/13/25 with LPN #600, LPN #740, CNA #470, and CNA #630 revealed
staff were educated on the facility's policies and procedures related to accidents and incidents, following
care plans, and utilizing assistive devices and use of gait belts.This deficiency substantiates Complaint
Number 2714886.
Event ID:
Facility ID:
365398
If continuation sheet
Page 3 of 3