F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, staff interviews, resident interview, family interview, medical record reviews, and
policy reviews, the facility failed to ensure residents were free from significant medication errors. This
affected two (#85 and #14) of six residents reviewed for medication administration. The facility census was
86.
Residents Affected - Few
Findings include:
1. Review of the medical record for Resident #85 revealed an admission date of 12/05/23. Medical
diagnoses included neurocognitive disorder with lewy bodies, dementia, hypertension, and bradycardia
(low heart rate of less than 60 beats per minute).
Review of Resident #85's Minimum Data Set (MDS) quarterly assessment, dated 06/13/24, revealed the
resident had a Brief Interview for Mental Status (BIMS) score of 09 indicating moderately impaired
cognition.
Review of Resident #85's physicians orders revealed an order dated 07/19/24, for metoprolol tartrate (an
antihypertensive medication used to lower blood pressure and/or heart rate) 25 milligrams (mg) by oral
route twice daily. The order specified to hold the medication for a systolic blood pressure less than 100
and/or a heart rate less than 60.
Review of Resident #85's Medication Administration Record (MAR) for July 2024 revealed the medication
has been administered twice daily since it was ordered on 07/19/24. The MAR contained no corresponding
blood pressure and heart rate levels recorded to reflect the resident's vital signs at the time of the
metoprolol administration.
An observation on 07/23/24 at 7:56 A.M. revealed Registered Nurse (RN) #200 prepared Resident #85's
morning medications. RN #200 retrieved Resident # 85's medication out of the medication cart and
checked the medications against the order's on the resident's MAR. RN #200 stated the resident's
medication regimen included an order for one tablet of metoprolol tartrate 25 mg. RN #200, who was
looking directly at Resident #85's MAR, stated the resident's metoprolol had no vital sign parameters or
instructions on when to give or not give the medication. RN #200 retrieved the card of metoprolol 25 mg
and identified the resident's metoprolol were in half-tablet doses (12.5 mg each). RN #200 removed two
half-tablets of metoprolol and placed them in the cup with Resident #85's other morning medications. RN
#200 then retrieved her automatic blood pressure cuff and stated she would check Resident #85's blood
pressure as a good nursing practice prior to giving the resident all of his morning medications. RN #200
entered Resident #85's medications where the resident was lying in bed. RN #200 gently awakened the
resident and informed him she was checking his blood pressure. RN #200 applied her automatic blood
pressure cuff to the resident's right arm, and obtained a blood pressure of 99/57
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
365408
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365408
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arbors at Delaware
2270 Warrensburg Road
Delaware, OH 43015
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
mg/deciliter (a low reading; a normal reading is around 120/80 mg/deciliter) and a heart rate of 53 beats per
minute (a low reading; a normal value is between 60-100 beats per minute). RN #200 stated the blood
pressure reading could not be correct and re-applied the blood pressure cuff to the resident's left arm and
obtained a reading of 81/46 mg/deciliter (indicating a low reading) and a heart rate of 53 beats per minute.
RN #200 again stated this could not be possible and exited the resident's room, retrieved a manual blood
pressure cuff and stethoscope, and returned to Resident #85's room. RN #200 proceeded to rechecked
Resident #85's blood pressure and reported the result was 110/60 and confirmed the heart rate was still 53
beats per minute. RN #200 administered the resident's morning oral medication, including the morning
dose of metoprolol.
Interview on 07/23/24 at 8:25 A.M., with RN #200 following Resident #85's medication administration
confirmed she made an error and administered the resident's metoprolol when she should not have. RN
#200 stated the heart rate was too low and the medication should not have been administered. RN #200
obtained a finger pulse oximeter (used to measure oxygen saturation level and heart rate) and returned to
the resident's room. RN #200 obtained a heart rate reading of 48 beats per minute and stated again that
she should not have administered the medication and would need to call the provider.
Interview on 07/23/24 at 9:13 A.M., with Regional Director of Clinical Operations (RDCO) #410 confirmed
she was aware of the medication error RN #200 made with Resident #85's morning metoprolol
administration. RDCO #410 reported RN #200 contacted the provider and family, was monitoring the
resident, and would be re-educated.
2. Review of the medical record for Resident #14 revealed an admission date of 06/21/24. Medical
diagnoses included type II diabetes mellitus with diabetic neuropathy.
Review of Resident #14's MDS admission assessment, dated 06/28/24, revealed the resident had a BIMS
score of 11, indicating moderately impaired cognition. Resident #14 had no recorded behaviors or rejection
of care.
Review of Resident #14's physician's orders revealed an order dated 06/21/24, for Trulicity (a hypoglycemic
medication to lower blood sugar) 0.75 mg administered by subcutaneous injection once weekly on
Mondays.
Review of Resident #14's MAR for July 2024 revealed the resident's Trulicity was not recorded as
administered on 07/08/24 and 07/15/24. On those two dates, a MAR entry indicated chart code 09 which
indicated other/see progress notes.
Review of Resident #14's interdisciplinary progress notes revealed an entry dated 07/08/24 at 10:30 A.M.,
which stated the Trulicity was pending delivery. An additional note dated 07/15/24 at 10:38 A.M., revealed
the Trulicity medication was on order. There were no notes indicating the pharmacy or provider had been
contacted to inform of the missing doses.
Interview on 07/23/24 at 6:39 A.M., with Resident #14 revealed her lying in bed. The resident was awake
and alert and answered questions appropriately. Resident #14 stated she had difficulty getting all of her
regular medications at the facility, specifically her once-weekly injection of Trulicity. Resident #14 stated she
was supposed to get the medication on Mondays but missed multiple doses since arriving at the facility and
was not sure why.
Interview on 07/23/24 at 9:24 A.M., with a family member of Resident #14, via telephone, revealed
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365408
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365408
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arbors at Delaware
2270 Warrensburg Road
Delaware, OH 43015
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
the resident went without her ordered Trulicity on 07/08/24 and 07/15/24, and was unsure why. The family
member indicated they had provided the facility with one of Resident #14's home doses of Trulicity when
Resident #14 first admitted to the facility, so she would not have to go without her ordered medication. The
family member was unsure why the facility was unable to obtain this medication.
Interview on 07/23/24 at 9:48 A.M., with RDCO #410 verified Resident #14's Trulicity was not recorded as
administered on 07/08/24 and 07/15/24. RDCO #410 additionally confirmed the resident's record contained
no evidence the pharmacy or provider was contacted regarding the missing doses of medications.
Review of the policy titled, Medication Errors, dated 01/24/24, revealed to ensure residents receive care
and services safely in an environment free from significant medication errors. The facility shall ensure
medications will be administered according to physician's orders. The facility will consider factors indicating
errors in medication administration which include medications administered not in accordance with the
prescriber's order which can include an incorrect dose, route of administration, dosage form, time of
administration, medication omission, or incorrect medication. Adverse drug reactions and significant
medication errors will be reported to the prescriber, director of nursing, and pharmacy. These events will be
reviewed as part of the facility QAPI committee for further recommendations as indicated.
Review of the policy titled, Medication Administration, dated 01/17/23, revealed medications are to be
administered as ordered by the physician and in accordance with professional standards of practice. The
policy indicated to obtain and record vital signs when applicable or per physician's orders. When applicable,
hold medication for those vial signs outside the physician's prescribed parameters.
This deficiency represents non-compliance investigated under OH00155540 and is a recite to the survey
dated 06/26/24.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365408
If continuation sheet
Page 3 of 3