F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, record review, review of the dialysis contact, and review of the facility policy on change in
condition the facility failed to ensure Resident #65's emergency contact/ family was notified regarding his
change in condition requiring cardiopulmonary resuscitation (CPR) and transport to the hospital. This
affected one resident (#65) out of three residents reviewed for change in condition. The facility census was
64.
Findings include:
Review of the closed medical record for Resident #65 revealed an admission date of [DATE]. The resident
expired at the hospital on [DATE]. His diagnoses included acute respiratory failure with hypoxia,
dependence on renal dialysis, ventilator dependent, diabetes, atrial flutter, tachycardia, biventricular heart
failure, and tracheostomy.
Review of the care plan dated [DATE] revealed Resident #65 had advanced directives to be a full code.
Interventions included full code, adhere to his desired code status, and inform the resident and/or
responsible party should the resident change his decision regarding his code status.
Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #65 had
impaired cognition and was rarely and/or never understood. He required oxygen, suctioning, and dialysis.
He also had a tracheostomy and ventilator. He required two person staff assist with bed mobility and was
unable to transfer and/or ambulate.
Review of the nursing note dated [DATE] at 8:10 A.M. and completed by the Director of Nursing revealed
Resident #65 was unresponsive and without vitals while at dialysis. The note revealed CPR was initiated
and the emergency rescue squad (EMS) was called. CPR continued with (Automated External Defibrillator)
AED in place until the ambulance arrived and he was transported to the hospital. The note revealed dialysis
was to make the family aware of the resident's transfer.
Interview on [DATE] at 8:20 A.M. with Resident #65's sister revealed she was upset that the facility and/or
dialysis had not contacted her that her brother had a change in condition while at dialysis requiring CPR
and transfer to the hospital. She revealed she was not notified until later in the day by the coroner that
Resident #65 had passed away.
Interview on [DATE] at 8:14 A.M. with Licensed Practical Nurse (LPN) #600 revealed she was Resident
#65's nurse on [DATE]. She revealed he had gone to dialysis which was next door, and she was contacted
over a walkie-talkie that he had stopped breathing and had no vitals requiring CPR. She revealed
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
365411
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365411
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/01/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Andover Village Retirement Community
486 S Main St
Andover, OH 44003
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
dialysis had contacted EMS and transported him to the hospital. She verified she had not contacted
Resident #65's emergency contact/family as she thought dialysis had. She revealed she did not realize the
family was not notified until they had called her upset on [DATE] early afternoon and stated they had
received a call from the coroner that he had passed away.
Interview on [DATE] at 10:12 A.M. with the Director of Nursing revealed any time there was a change in
status at dialysis including requiring CPR and/or sending a resident to the hospital, dialysis was to contact
the family. She verified on [DATE] while Resident #65 was at dialysis he had a change in condition requiring
CPR and was sent to the hospital where he was later pronounced dead. She verified the facility and/or
dialysis had not contacted the family as Resident #65's sister was notified later in the day on [DATE] by the
coroner of her brother's passing.
Interview on [DATE] at 10:59 A.M. with LPN #605 revealed he worked at the facility on [DATE] and was
assigned the respiratory therapy duties as he revealed if the facility did not have a respiratory therapist that
they would assign a specific nurse just to do those duties. He revealed dialysis had called for respiratory
assistance to come to the dialysis center on [DATE] at approximately 7:45 A.M. He revealed when he
arrived at the dialysis center, Resident #65's skin color was not good, and he had no pulse. He revealed
they initiated CPR and contacted EMS who transported him to the hospital. He verified he had not
contacted Resident #65's family regarding the change in condition.
Interview on [DATE] at 1:56 P.M. with Dialysis Regional Operations Manager #610 stated, the nursing home
should have called the emergency contact/ family for Resident #65's change in condition but dialysis should
have contacted the family as well. She revealed both dialysis and the facility missed it and verified neither
contacted the family. She revealed she felt it was the primary residence which would have been the facility's
responsibility to contact the family. She revealed she did not have anything specific in writing that included
who should notify regarding a change in condition but revealed she recently had a meeting with the dialysis
staff after the incident had occurred on [DATE] and educated the staff that they were to contact the family
regardless, so the same situation did not occur again.
Interview on [DATE] at 2:15 P.M. with the Administrator revealed per the dialysis contract dated [DATE] the
dialysis center and the facility would develop a systematic approach to handling situations if a dialysis
patient had a change in condition. She verified she did not have anything in writing that acknowledged the
systemic approach of who would contact the family regarding the change in condition.
Review of the Home Hemodialysis Coordination Agreement, dated [DATE], between the dialysis center and
the facility revealed the dialysis center and the facility would develop a systematic approach to handling
situations where a dialysis patient had a condition change and/or became ill during dialysis including
knowing who would be contacted, who decided whether to stop dialysis, and who documented the
situation. There were no specific approaches listed as to who was responsible for notifications to the family
in regards to change in status.
Review of the facility policy labeled, Change in Resident's Condition or Status, dated [DATE], revealed it
was the policy of the facility to promptly notify the resident, his/her attending physician and representative of
changes in the medical/mental condition and/or status.
This deficiency represents non-compliance investigated under Master Complaint Number OH00143046.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365411
If continuation sheet
Page 2 of 2