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Inspection visit

Health inspection

OHIO LIVING WESTMINSTER-THURBERCMS #3654161 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency, 1 of them serious (actual harm or immediate jeopardy). The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Level of Harm - Actual harm Residents Affected - Few **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NONCOMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, observation, review of the hospital records, staff, family, and resident interviews, review of a Self- Reported Incident (SRI), review of the facility investigation, and review of the facility's abuse policy, the facility failed to ensure a resident was free from neglect. This resulted in Actual Harm when Resident #01 went five hours lying on the floor, crying for help, vomiting several times, suffered pain, and did not receive medical attention for approximately five hours. Subsequently, Resident #01 required an emergency transfer to the hospital, an inpatient hospital stay for seven days, and treatment for multiple fractures of the clavicle, medial and lateral left elbow, and left humerus. This affected one (Resident #01) of three residents reviewed for abuse. The facility census was 32. Findings include: Clinical record review revealed Resident #01 was admitted to the facility on [DATE] from the assisted living area of the facility due to a cognitive decline. Diagnoses included Alzheimer's dementia, osteoarthritis, and heart disease. Resident #01 used a walker and gait belt for ambulation with staff supervision when admitted . Review of a progress note dated 08/04/23 revealed at 5:30 A.M., Licensed Practical Nurse (LPN) #43 was rounding and found Resident #01 on her back on the floor by her bed. The resident stated she hurt really badly all over with no deformities. Range of motion to the right arm was good but the left arm was extremely painful. A small emesis was noted on the floor next to the resident. Vital signs were stable except for an elevated blood pressure. State Tested Nursing Assistant (STNA) #70 stayed with the resident while the nurse contacted the physician; she was sent out with emergency services. Resident #01 stated she did not know what happened. Review of the hospital documentation revealed Resident #01 was admitted to the hospital on [DATE] and discharged back to the facility on [DATE] with injuries including a fractured clavicle, fractured medial and lateral left elbow, and fractured left humerus. The resident's medications included Compazine injections and orally at five milligrams (mg) as needed every six hours for nausea, and pain medications included Acetaminophen 975 mg every eight hours and 650 mg every four hours, Oxycodone 2.5 mg every three hours as needed, and a one-time dose on 08/04/23 of Morphine two mg intravenously, and Dilaudid 0.2 mg as needed every three hours intravenously. The resident's power of attorney/daughter elected hospice services with no surgical intervention for the fractures. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 365416 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365416 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/17/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Ohio Living Westminster-Thurber 717 Neil Avenue Columbus, OH 43215 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600 Level of Harm - Actual harm Residents Affected - Few Review of the Self-Reported Incident (SRI) dated 08/04/23 revealed there was an allegation of neglect when LPN #43 and STNA #70 failed to complete the standard every two-hour visual check for Resident #01 following an unwitnessed fall. Interview with LPN #43 revealed he relied on STNA #70 who reported she completed every two-hour rounds. Interview with STNA #70 verified she did not do rounds every two hours because she thought Resident #01 would call for assistance if she needed help. The call light report revealed Resident #01 last pushed her call light on 08/03/23 at 5:12 P.M. The preventative maintenance report for the resident call system the past year was reviewed for completion with no negative findings. The facility substantiated the neglect. On 08/07/23, STNA #70 was terminated, and LPN #43 was provided with a final warning. Review of the facility's neglect investigation dated 08/04/23 revealed Resident #01 was found on the floor incontinent and on her back complaining of left arm pain. The resident had not used her call light or neck pendant to call for assistance which she typically did in the assisted living. Resident #01 was sent to the emergency room related to left arm pain. Resident's son reported Resident #01 laid on the floor for several hours during the night and was not checked on during the night. LPN #43 and STNA #70 were the staff working and were immediately suspended. Telephone interview with LPN #43 on 08/17/23 at 7:05 A.M. revealed he last observed Resident #1 on 08/03/23 at 8:30 P.M. when he administered medications until he found her on the floor on 08/04/23 at 5:30 A.M. He thought STNA #70 was visualizing Resident #01 at least every two hours. Interview with Resident #01 on 08/17/23 at 8:53 A.M. revealed she did not remember lying on the floor or falling in her room. Observations at that time revealed the resident was in bed with a splint on her left arm. Telephone interview with Resident #01's son on 08/17/23 at 9:45 A.M. revealed the family had a camera in the resident's room which showed staff did not enter to check on her from approximately 8:30 P.M. on 08/03/23 until 5:30 A.M. on 08/04/23 when they found her on the floor. The resident had vomited several times and was crawling on the floor calling for help after she fell approximately at 12:30 A.M. Interview with the Director of Nursing (DON) on 08/17/23 at 10:40 A.M. revealed Resident #01's son reported neglect to her when she notified him on 08/04/23 of Resident #01's fall and hospital transfer. At that time, the son reported he reviewed the camera in the resident's room showing she was not checked by the staff for hours when she was on the floor. The DON verified Resident #01 was neglected the night of 08/03/23 and the morning of 08/04/23 when LPN #43 and STNA #70 did not complete visual checks of Resident #01 from 8:30 P.M. to 5:30 A.M. Review of the policy titled Abuse, Neglect, Misappropriation, and Crime Reporting, last revised 01/18/23, revealed neglect was defined as the failure of the facility, its employees, or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress. As a result of the incident, the facility took the following actions to correct the deficient practice by 08/07/23: • On 08/04/23 Resident #01's physician and responsible party were notified of the fall, and she was (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365416 If continuation sheet Page 2 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365416 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/17/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Ohio Living Westminster-Thurber 717 Neil Avenue Columbus, OH 43215 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600 transferred to the hospital. Level of Harm - Actual harm • Residents Affected - Few On 08/04/23, STNA #70 and LPN #43 were suspended pending the investigation. • On 08/04/23, a rounding/visual check sheet was created by the DON for the STNAs to document for their assigned residents each shift every two-hour visual check and the nurse signed each shift. • On 08/04/23, all nursing staff training was completed regarding the staff responsibilities rounding/visual check sheet documentation by the DON and training added to the orientation program for new hires. • On 08/04/23, the DON initiated audits completed five times a week for two weeks, once a week for four weeks and monthly for two months to ensure the check sheets were completed by the nursing staff appropriately. • On 08/07/23, STNA #70 was terminated. LPN #43 was provided with a final warning regarding rounding responsibilities by the DON. • On 08/17/23, review of the employee files for STNA #70 verified STNA #70 was terminated on 08/07/23 and LPN #43 received a final written warning on 08/07/23. • On 08/17/23, interviews and observations with Residents #02, #06, #15, #20, #27, and #29 revealed no concerns regarding neglect were identified. • On 08/17/23, review of the completed visual documentation sheets and audits since 08/04/23 submitted by the DON revealed there were no additional abuse concerns. • On 08/17/23, review of two additional resident records (#2 and #43) revealed no concerns regarding neglect were identified. • (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365416 If continuation sheet Page 3 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365416 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/17/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Ohio Living Westminster-Thurber 717 Neil Avenue Columbus, OH 43215 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600 Level of Harm - Actual harm On 08/17/23, interviews with Registered Nurse (RN) #36 at 6:45 A.M., RN #52 at 8:30 A.M., STNA #40 at 6:50 A.M., STNA #41 at 7:00 A.M., and STNA #57 at 9:00 A.M. verified they were trained to visually check each resident at least every two hours and document. Residents Affected - Few • On 08/17/23, review of the facilities SRIs revealed there were no further concerns identified regarding neglect. This deficiency represents non-compliance investigated under Master Complaint Number OH00145289. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365416 If continuation sheet Page 4 of 4

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0600SeriousS&S Gactual harm

    F600 - Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

FAQ · About this visit

Common questions about this visit

What happened during the August 17, 2023 survey of OHIO LIVING WESTMINSTER-THURBER?

This was a inspection survey of OHIO LIVING WESTMINSTER-THURBER on August 17, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at OHIO LIVING WESTMINSTER-THURBER on August 17, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect b..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.