F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, staff interviews, plumbing company interview and, review of plumbing invoices and quotes,
this facility failed to timely fix/replace a non-working hot water heater that was used to provided hot water to
the facility's laundry room. This had the potential to affect all residents residing in the facility at this time. The
facility census was 81.
Findings included:
Review of the provided Quote from a local Plumbing, Heating and Cooling Company #1 dated 02/28/23
revealed the facility was provided a quote for the cost of $18,125.25 to replace the water heater in the
facility ' s laundry room and for the labor to complete this work. Summary of work included: 1. Backordered Expected May 26, 2023, through August 24, 2023. 2. Remove the existing water heater. 3. Install new AO
[NAME] BRT - 365, 85 Gallon, 365,000 Gas Water Heater. 4. New heater to be ASME Construction. 5.
Company providing the quote to supply State Permit and State Inspection. 6. Clean job site and leave water
heater in good working order.
Interview on 04/14/23 at 10:30 A.M. with the Administrator revealed the hot water tank located in the
laundry room has not been functioning for a little over a month now. The Administrator claimed the facility
had been in contact with plumbing companies obtaining quotes to have the hot water tank replaced and the
work completed but each company they contact claim the hot water tank that is needed is on backorder and
will take a few months to get in. The Administrator did not confirm during this time if a company was
officially contracted to order the needed hot water tank and complete the work. The Administrator denied
receiving any complaints or concerns from any of the residents or their family members regarding the
facility's hot water temperatures.
Interview on 04/14/23 at 10:12 A.M. with Laundry Aide #10 confirmed the hot water tank that provided hot
water to the facility's laundry room was not working properly and had not been working for a few months
now, but she could not recall how long it had been exactly.
Interview on 04/14/23 from 11:50 A.M. through 12:30 P.M. with Maintenance Director #5 confirmed the hot
water tank located in the facility's laundry room was not currently working and has not been working for
almost two months now.
Review of the provided Quote from Plumbing, Heating and Cooling Company #1 dated 04/18/23 revealed a
estimate for labor and material to install a new water heater in the laundry room with an estimated cost of
$13,299.00. This estimated quote was noted to be approved on 04/18/23 by the facility for replace hot water
heater to be ordered for replacement and for the plumbing company to complete the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
365446
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365446
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/18/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Pavilion at Piketon
7143 Route 23 South
Piketon, OH 45661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
labor.
Level of Harm - Minimal harm
or potential for actual harm
Interview on 04/18/23 at 2:40 P.M. with Secretary/Dispatcher #100 revealed their Plumbing, Heating and
Cooling Company #1 had first provided the facility with a Quote back in February 2023 for labor and parts
to replace the hot water broiler system in the facility' s laundry room. Claimed the facility ' s cooperate staff
had gone back and forth with their company regarding different prices and quotes including the facility just
purchasing the equipment form the company and installing it themselves. The Plumbing company claimed
they informed the facility that to properly install this size and type of water heater, they are required to
obtain a permit. It was not until 04/18/23 that the facility finally agreed and signed off on a Quote for the
company to provide the replacement equipment and labor.
Residents Affected - Many
This deficiency represents non-compliance investigated under Complaint Number OH00142006.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365446
If continuation sheet
Page 2 of 2