F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The following
deficiency represents an incident of past non-compliance that was subsequently corrected prior to this
survey.
Residents Affected - Some
Based on observation, record review, review of a facility Self-Reported Incident (SRI) and investigation
including witness statements, review of the facility Abuse policy and staff and resident interviews, the facility
failed to ensure Resident #27 was free from staff to resident physical and verbal abuse. This resulted in
Immediate Jeopardy and actual psychosocial and physical harm on 07/05/23 at approximately 11:00 A.M.
when State Tested Nursing Assistant (STNA) #50 and STNA #60 witnessed Licensed Practical Nurse
(LPN) #30 scream at Resident #27, grab the resident by the arm, and forcibly moving the resident from her
wheelchair to a shower chair in the shower room. Resident #27 was observed by both STNAs to be sobbing
uncontrollably and hyperventilating during the incident. STNAs #50 and #60 did not intervene appropriately
or immediately report the abuse incident to the Administrator. LPN #30 continued to work on the floor for an
additional two hours and 15 minutes following the incident before being relieved of her duties. This affected
one resident (#27) of three residents reviewed for abuse and placed an additional 19 residents (#33, #54,
#55, #56, #57, #58, #59, #60, #61, #62, #63, #64, #65, #66, #67, #68, #69, #70, and #71) at risk for
potential harm when LPN #27 had unrestricted access and continued working following the abusive
incidents. The facility census was 70.
On 07/13/23 at 11:55 P.M., the Administrator was notified the Immediate Jeopardy began on 07/05/23 at
approximately 11:00 A.M., when Resident #27 was witnessed being physically and verbally abused by LPN
#30. On 07/05/23 at 11:00 A.M., STNA #50 and STNA #60 observed LPN #30, enter the facility shower
room after being asked for assistance with Resident #27. LPN #30 entered the shower room and pointed
her finger at the resident and stated, You will be getting a shower today or you will be going to psych. The
nurse then stated, You are either going to psych or getting the needle, I've done it before, and I'll do it again.
At this point, Resident #27 began crying and physically swung her arm at LPN #30. The nurse then forcibly
grabbed the resident by the arm and pulled it up to place her other arm under the resident. The nurse then
transferred the resident to a nearby shower chair with enough force to knock several items off a nearby
shelf which scattered all over the floor. At this point, Resident #27 was observed by both STNAs to be
sobbing uncontrollably and hyperventilating. LPN #30 then left the shower room to return to her duties as
the floor nurse. STNA #50 and #60 did not report the physical and verbal abuse immediately. Both STNAs
then completed the shower for Resident #27 and finished at approximately 11:55 A.M., at which time the
resident was noted to be calm. Both STNAs then reported the incident to Registered Nurse (RN) #90 after
assisting the resident to her bed. The facility did not immediately suspend LPN #27 and she continued to
work over two hours and 15 minutes providing care to the residents and passing medications following the
incident, until 1:15 P.M. which placed the other residents at risk for potential further abuse.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
365450
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365450
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/17/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arbors at Pomeroy
36759 Rocksprings Road
Pomeroy, OH 45769
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
The Immediate Jeopardy was removed, and the deficiency corrected on 07/06/23 when the facility
implemented the following corrective actions:
•
On 07/05/23 at 11:55 A.M., Resident #27 was assessed by RN #90 with no negative findings on skin
assessment. On 07/05/23 at 3:54 P.M., RN #90 completed a pain assessment for Resident #27 with no
issues noted. The Administrator completed a Patient Health Questionnaire (PHQ-9) for depression with the
resident scoring at baseline. On 07/05/23 at 4:09 P.M., LPN #190 interviewed Resident #27 with no
concerns. The resident agreed she was okay with receiving her shower. On 07/05/23 at 4:20 P.M., Resident
#27 was evaluated by Psychologist #1 with no concerns.
•
On 07/05/23 at 1:15 P.M., the Administrator removed LPN #30 from her work duties to complete an
interview and obtain a statement. The LPN was removed from the facility on 07/05/23 at 2:28 P.M. and
remained off work until being terminated on 07/10/23 at 4:00 P.M.
•
On 07/05/23 at 3:30 P.M., an AD HOC Quality Assurance and Performance Improvement (QAPI) meeting
was held with the Administrator, Director of Nursing (DON), Medical Director #5, RN #90, RN #110, LPN
#190, Admissions Director #10, Maintenance Director #15, Business Office Manager #20, Medical Records
#888 and Rehabilitation Director #8. The meeting was held to ensure the facility would comply with the
abuse policy and timely reporting to ensure all staff were educated on the abuse policy.
•
On 07/05/23 at 5:08 P.M., the Administrator submitted an initial SRI to the State agency related to the
abuse incident involving Resident #27.
•
On 07/05/23 at 5:30 P.M. a skin sweep of all non-alert residents was completed by RN #90 and RN #110
and interviews with alert and oriented residents were completed by RN #90, RN #110, and Housekeeping
Supervisor #79. All alert and oriented residents were interviewed with no complaints of abuse and no
concerns were found on the skin sweeps of all non-alert residents.
•
On 07/05/23, RN #90, RN #110, and Housekeeping Supervisor #79 completed education for all 77 facility
staff on the facility's abuse policy including reporting abuse.
•
On 07/05/23, employee questionnaires were initiated to ensure competency and to be completed weekly for
four weeks and will run with Quality Plan for two months with Medical Director involvement.
•
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365450
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365450
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/17/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arbors at Pomeroy
36759 Rocksprings Road
Pomeroy, OH 45769
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
On 07/06/23, RN #90 completed a skin assessment, pain assessment, and follow up interview with
Resident #27. No complaints or signs of distress were noted. On 07/07/23 at 10:10 A.M., Nurse Practitioner
#300 assessed Resident #27 with no physical or psychosocial effects noted related to shower incident.
From 07/08/23 through 07/10/23, LPN #190 assessed Resident #27 each day for skin assessment and for
psychosocial effects following the incident with no new concerns noted.
Residents Affected - Some
•
Beginning on 07/06/23, online education was assigned to all staff titled Abuse Prevention, Dealing with
Difficult Behaviors. All 77 staff members completed the education by 07/12/23.
•
On 07/11/23 at 4:36 P.M., the Administrator reported LPN #30 to the Ohio Board of Nursing related to the
physical and verbal abuse of Resident #27.
•
On 07/12/13 and 07/13/23, interviews were conducted with facility staff including LPN #190, LPN #619,
STNA #200, STNA #620, and RN #313 which revealed they had received abuse/neglect training and could
verbalize information regarding abuse prevention and proper procedures to follow reporting abuse.
•
On 07/12/13 and 07/13/23, the records of two additional residents (#23 and #32) were reviewed for abuse.
There were no additional concerns noted.
Findings include:
Record review for Resident #27 revealed the resident was admitted to the facility on [DATE] with diagnoses
including lack of coordination, muscle weakness, schizophrenia, and cataracts.
Review of the Facility Activities of Daily Living (ADL) and Cognitive Impairment assessment dated [DATE]
revealed Resident #27 had severe cognitive impairment and required staff assistance with bathing,
dressing, continence, and toileting.
Review of a facility SRI dated 07/05/23 revealed the facility reported an allegation of verbal and physical
abuse involving Resident #27. The allegation concluded LPN #30 grabbed Resident #27 on the bicep and
transferred the resident to the shower chair while verbally stating that behaviors exhibited by the resident
get people the needle or sent to psych. This incident allegedly took place in the shower room. This incident
was reported by two STNAs (#50 and #60) who witnessed the event. Statements were obtained by all
involved parties, with LPN #30 being suspended following the events. The responsible party and Medical
Director were notified on 07/05/23 of the incident. LPN #30's personnel file was reviewed with no previous
infractions of this kind. Law Enforcement was notified of the allegation on 07/07/23. As a result of the
investigation, the facility substantiated the allegation of abuse.
Review of Resident #27's medical record revealed it did not include any documentation regarding the
witnessed physical and verbal abuse towards the resident on 07/05/23.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365450
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365450
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/17/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arbors at Pomeroy
36759 Rocksprings Road
Pomeroy, OH 45769
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Review of Resident #27's skin assessment completed on 07/05/23 at 11:55 A.M. by RN #90 revealed no
documented skin issues.
Review of STNA #50's witness statement dated 07/05/23 revealed she witnessed LPN #30 yell at Resident
#27 in the shower room stating, You will be getting a shower today. The nurse also stated, I've given you the
needle before, and I'll do it again or you'll be sent to psych. The statement included LPN #30 then grabbed
the resident by the arm and roughly transferred the resident to the shower chair. STNA #50 stated Resident
#27 was sobbing uncontrollably during this incident. Both STNAs (#50 and #60) then completed the shower
and brought the resident back to her room and put her into bed. The incident was reported to RN #90.
Review of STNA #60's witness statement dated 07/05/23 revealed STNA #60 witnessed LPN #30 being
verbally and physically abusive towards Resident #27. STNA #60 told Resident #27 that she was getting a
shower today, and I've given you the needle before and I'll do it again. The statement also indicated LPN
#30 then forcibly grabbed the resident by the arm and transferred her to the shower chair.
Further review of the facility's investigation revealed a statement completed on 07/05/23 from LPN #30
indicating she had responded to the shower room due to the resident not wanting to stand for a transfer to
the shower chair. LPN #30 stated Resident #27 swung at her, and she informed the resident she could not
be hitting staff. The statement reflected that she told the resident she could not hit staff as residents have
been sent to psych for doing so. The statement also revealed she told the other staff that she had to give
the resident an injection in the past for hitting while in another medical facility.
Review of LPN #30's timecard sheets dated 07/12/23 revealed LPN #30 worked in the facility on 07/05/23
from 7:00 A.M. to 2:28 P.M.
Observation and attempted interview with Resident #27 on 07/12/23 at 11:00 A.M. revealed the resident
was alert and responded to her name. Resident #27 had no memory of the incident but did answer yes
when asked if staff treated her good and she did he feel safe. No observations of injuries were noted at the
time.
On 07/12/23 at 11:20 A.M., interview with STNA #50 revealed on 07/05/23 she had taken Resident #27 to
the shower room for a shower around 11:00 A.M. with STNA #60. She stated she was told by LPN #30 to
give the resident a shower, even though the resident preferred a bed bath at times. She stated the resident
would not stand to be transferred to the shower chair, so another STNA was asked to go and get the nurse.
She stated the nurse (LPN #30) entered the room and pointed at Resident #27 stating, she would send her
to psych, or she would get the needle as she had done it before. She stated the resident began crying and
swung her arm at LPN #30, who then grabbed the resident's arm while saying you're getting a shower now.
She stated the nurse then jerked the resident out of her wheelchair and put her in the shower chair very
hard. She stated the resident was crying so hard that her nose was running. STNA #50 verified she didn't
attempt to intervene when observing LPN #30 abuse Resident #27. She stated STNA #60 and herself then
calmed the resident down and proceeded to give her a shower without further incident. She stated the
resident was assisted back to bed after the shower, and she went to RN #90 to report the incident, who got
her statement and took her to the Administrator. STNA #50 verified she continued with the shower as
directed by LPN #30 and did not report the allegation of abuse until after the shower was given to Resident
#27, which was approximately around 11:55 A.M.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365450
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365450
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/17/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arbors at Pomeroy
36759 Rocksprings Road
Pomeroy, OH 45769
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
On 07/12/23 at 12:40 P.M., interview with STNA #60, revealed there was a meeting one day (date note
provided) by RN #90 when education was provided to promote more showers and less bed baths to
residents. She stated on 07/05/23, Resident #27 was having a difficult time and not wanting to stand for her
transfer in the shower room. LPN #30 was called to the shower room by another STNA. She stated the
nurse immediately pointed at the resident and said, You are getting a shower today and further stating she
would send her to psych, or she would get the needle. She had done it before, and she would do it again.
She stated the resident and LPN #30 had previous knowledge of each other from a previous psychiatric
facility. She stated the nurse then roughly grabbed the resident by the right bicep and pulled her up to
standing. She then placed her arm under the resident's arm. She stated the resident was crying and
hyperventilating at this point when the nurse roughly put her in the shower chair. She stated that during the
transfer, supplies had been knocked over and scattered all over the floor including shampoo and soap.
STNA #50 verified she didn't attempt to intervene when observing LPN #30 abuse Resident #27. She
stated STNA #50 and herself calmed the resident down, finished the shower, and took the resident back to
bed with no further incident. She stated she reported the incident to RN #90 at approximately 11:55 A.M.
Interview with the Administrator on 07/12/23 at 10:10 A.M. verified the events from 07/05/23 involving
Resident #27 and LPN #30 which the Administrator revealed were investigated beginning on the same
date. He stated all findings during the investigation were accurate which substantiated (the incident of
abuse) as reported to the State agency in the SRI. The Administrator stated LPN #30 was terminated on
07/10/23 following the facility investigation. The Administrator verified he was informed of the incident at
approximately 1:00 P.M. on 07/05/23. He also verified the incident should have been reported right then at
the time it occurred.
Interview with RN #90 on 07/12/23 at 2:00 P.M. revealed during the in-service she conducted with staff prior
to 07/05/23, information was given to provide showers to all residents who did not refuse. She stated this
was entirely based on resident preference. She verified both STNA #50 and #60 came to her on 07/05/23
at 11:55 A.M. and informed her of an incident in the shower room. She stated that while taking statements,
she informed the Administrator of the allegations.
Review of the LPN #30's floor assignment for 07/05/23 revealed Residents #33, #54, #55, #56, #57, #58,
#59, #60, #61, #62, #63, #64, #65, #66, #67, #68, #69, #70, and #71 were assigned to LPN #30. LPN #27
had unrestricted access to these residents for two hours and 15 minutes after she physically and verbally
abused Resident #27 in the shower room.
Review of the facility's policy titled Abuse, Neglect, and Exploitation, dated July 2020, revealed it is the
policy of the facility, the resident has the right to be free from abuse, neglect, misappropriation of resident
property and exploitation. This included but not limited to freedom from corporal punishment, involuntary
seclusion and any physical or chemical restraint not required to treat the resident's medical condition.
Section 6 Resident Protection actions included: Efforts to ensure all residents are protected from physical
and psychosocial harm, as well as additional abuse, during and after the investigation. One example
included responding immediately to protect the alleged victim and integrity of the investigation.
This deficiency represents non-compliance investigated under Control Number OH00144391.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365450
If continuation sheet
Page 5 of 5