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Inspection visit

Inspection

ARBORS AT POMEROYCMS #3654501 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency, 1 of them serious (actual harm or immediate jeopardy). The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0600 Level of Harm - Immediate jeopardy to resident health or safety Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The following deficiency represents an incident of past non-compliance that was subsequently corrected prior to this survey. Residents Affected - Some Based on observation, record review, review of a facility Self-Reported Incident (SRI) and investigation including witness statements, review of the facility Abuse policy and staff and resident interviews, the facility failed to ensure Resident #27 was free from staff to resident physical and verbal abuse. This resulted in Immediate Jeopardy and actual psychosocial and physical harm on 07/05/23 at approximately 11:00 A.M. when State Tested Nursing Assistant (STNA) #50 and STNA #60 witnessed Licensed Practical Nurse (LPN) #30 scream at Resident #27, grab the resident by the arm, and forcibly moving the resident from her wheelchair to a shower chair in the shower room. Resident #27 was observed by both STNAs to be sobbing uncontrollably and hyperventilating during the incident. STNAs #50 and #60 did not intervene appropriately or immediately report the abuse incident to the Administrator. LPN #30 continued to work on the floor for an additional two hours and 15 minutes following the incident before being relieved of her duties. This affected one resident (#27) of three residents reviewed for abuse and placed an additional 19 residents (#33, #54, #55, #56, #57, #58, #59, #60, #61, #62, #63, #64, #65, #66, #67, #68, #69, #70, and #71) at risk for potential harm when LPN #27 had unrestricted access and continued working following the abusive incidents. The facility census was 70. On 07/13/23 at 11:55 P.M., the Administrator was notified the Immediate Jeopardy began on 07/05/23 at approximately 11:00 A.M., when Resident #27 was witnessed being physically and verbally abused by LPN #30. On 07/05/23 at 11:00 A.M., STNA #50 and STNA #60 observed LPN #30, enter the facility shower room after being asked for assistance with Resident #27. LPN #30 entered the shower room and pointed her finger at the resident and stated, You will be getting a shower today or you will be going to psych. The nurse then stated, You are either going to psych or getting the needle, I've done it before, and I'll do it again. At this point, Resident #27 began crying and physically swung her arm at LPN #30. The nurse then forcibly grabbed the resident by the arm and pulled it up to place her other arm under the resident. The nurse then transferred the resident to a nearby shower chair with enough force to knock several items off a nearby shelf which scattered all over the floor. At this point, Resident #27 was observed by both STNAs to be sobbing uncontrollably and hyperventilating. LPN #30 then left the shower room to return to her duties as the floor nurse. STNA #50 and #60 did not report the physical and verbal abuse immediately. Both STNAs then completed the shower for Resident #27 and finished at approximately 11:55 A.M., at which time the resident was noted to be calm. Both STNAs then reported the incident to Registered Nurse (RN) #90 after assisting the resident to her bed. The facility did not immediately suspend LPN #27 and she continued to work over two hours and 15 minutes providing care to the residents and passing medications following the incident, until 1:15 P.M. which placed the other residents at risk for potential further abuse. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 5 Event ID: 365450 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365450 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/17/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Arbors at Pomeroy 36759 Rocksprings Road Pomeroy, OH 45769 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600 Level of Harm - Immediate jeopardy to resident health or safety Residents Affected - Some The Immediate Jeopardy was removed, and the deficiency corrected on 07/06/23 when the facility implemented the following corrective actions: • On 07/05/23 at 11:55 A.M., Resident #27 was assessed by RN #90 with no negative findings on skin assessment. On 07/05/23 at 3:54 P.M., RN #90 completed a pain assessment for Resident #27 with no issues noted. The Administrator completed a Patient Health Questionnaire (PHQ-9) for depression with the resident scoring at baseline. On 07/05/23 at 4:09 P.M., LPN #190 interviewed Resident #27 with no concerns. The resident agreed she was okay with receiving her shower. On 07/05/23 at 4:20 P.M., Resident #27 was evaluated by Psychologist #1 with no concerns. • On 07/05/23 at 1:15 P.M., the Administrator removed LPN #30 from her work duties to complete an interview and obtain a statement. The LPN was removed from the facility on 07/05/23 at 2:28 P.M. and remained off work until being terminated on 07/10/23 at 4:00 P.M. • On 07/05/23 at 3:30 P.M., an AD HOC Quality Assurance and Performance Improvement (QAPI) meeting was held with the Administrator, Director of Nursing (DON), Medical Director #5, RN #90, RN #110, LPN #190, Admissions Director #10, Maintenance Director #15, Business Office Manager #20, Medical Records #888 and Rehabilitation Director #8. The meeting was held to ensure the facility would comply with the abuse policy and timely reporting to ensure all staff were educated on the abuse policy. • On 07/05/23 at 5:08 P.M., the Administrator submitted an initial SRI to the State agency related to the abuse incident involving Resident #27. • On 07/05/23 at 5:30 P.M. a skin sweep of all non-alert residents was completed by RN #90 and RN #110 and interviews with alert and oriented residents were completed by RN #90, RN #110, and Housekeeping Supervisor #79. All alert and oriented residents were interviewed with no complaints of abuse and no concerns were found on the skin sweeps of all non-alert residents. • On 07/05/23, RN #90, RN #110, and Housekeeping Supervisor #79 completed education for all 77 facility staff on the facility's abuse policy including reporting abuse. • On 07/05/23, employee questionnaires were initiated to ensure competency and to be completed weekly for four weeks and will run with Quality Plan for two months with Medical Director involvement. • (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365450 If continuation sheet Page 2 of 5 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365450 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/17/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Arbors at Pomeroy 36759 Rocksprings Road Pomeroy, OH 45769 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600 Level of Harm - Immediate jeopardy to resident health or safety On 07/06/23, RN #90 completed a skin assessment, pain assessment, and follow up interview with Resident #27. No complaints or signs of distress were noted. On 07/07/23 at 10:10 A.M., Nurse Practitioner #300 assessed Resident #27 with no physical or psychosocial effects noted related to shower incident. From 07/08/23 through 07/10/23, LPN #190 assessed Resident #27 each day for skin assessment and for psychosocial effects following the incident with no new concerns noted. Residents Affected - Some • Beginning on 07/06/23, online education was assigned to all staff titled Abuse Prevention, Dealing with Difficult Behaviors. All 77 staff members completed the education by 07/12/23. • On 07/11/23 at 4:36 P.M., the Administrator reported LPN #30 to the Ohio Board of Nursing related to the physical and verbal abuse of Resident #27. • On 07/12/13 and 07/13/23, interviews were conducted with facility staff including LPN #190, LPN #619, STNA #200, STNA #620, and RN #313 which revealed they had received abuse/neglect training and could verbalize information regarding abuse prevention and proper procedures to follow reporting abuse. • On 07/12/13 and 07/13/23, the records of two additional residents (#23 and #32) were reviewed for abuse. There were no additional concerns noted. Findings include: Record review for Resident #27 revealed the resident was admitted to the facility on [DATE] with diagnoses including lack of coordination, muscle weakness, schizophrenia, and cataracts. Review of the Facility Activities of Daily Living (ADL) and Cognitive Impairment assessment dated [DATE] revealed Resident #27 had severe cognitive impairment and required staff assistance with bathing, dressing, continence, and toileting. Review of a facility SRI dated 07/05/23 revealed the facility reported an allegation of verbal and physical abuse involving Resident #27. The allegation concluded LPN #30 grabbed Resident #27 on the bicep and transferred the resident to the shower chair while verbally stating that behaviors exhibited by the resident get people the needle or sent to psych. This incident allegedly took place in the shower room. This incident was reported by two STNAs (#50 and #60) who witnessed the event. Statements were obtained by all involved parties, with LPN #30 being suspended following the events. The responsible party and Medical Director were notified on 07/05/23 of the incident. LPN #30's personnel file was reviewed with no previous infractions of this kind. Law Enforcement was notified of the allegation on 07/07/23. As a result of the investigation, the facility substantiated the allegation of abuse. Review of Resident #27's medical record revealed it did not include any documentation regarding the witnessed physical and verbal abuse towards the resident on 07/05/23. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365450 If continuation sheet Page 3 of 5 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365450 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/17/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Arbors at Pomeroy 36759 Rocksprings Road Pomeroy, OH 45769 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600 Level of Harm - Immediate jeopardy to resident health or safety Residents Affected - Some Review of Resident #27's skin assessment completed on 07/05/23 at 11:55 A.M. by RN #90 revealed no documented skin issues. Review of STNA #50's witness statement dated 07/05/23 revealed she witnessed LPN #30 yell at Resident #27 in the shower room stating, You will be getting a shower today. The nurse also stated, I've given you the needle before, and I'll do it again or you'll be sent to psych. The statement included LPN #30 then grabbed the resident by the arm and roughly transferred the resident to the shower chair. STNA #50 stated Resident #27 was sobbing uncontrollably during this incident. Both STNAs (#50 and #60) then completed the shower and brought the resident back to her room and put her into bed. The incident was reported to RN #90. Review of STNA #60's witness statement dated 07/05/23 revealed STNA #60 witnessed LPN #30 being verbally and physically abusive towards Resident #27. STNA #60 told Resident #27 that she was getting a shower today, and I've given you the needle before and I'll do it again. The statement also indicated LPN #30 then forcibly grabbed the resident by the arm and transferred her to the shower chair. Further review of the facility's investigation revealed a statement completed on 07/05/23 from LPN #30 indicating she had responded to the shower room due to the resident not wanting to stand for a transfer to the shower chair. LPN #30 stated Resident #27 swung at her, and she informed the resident she could not be hitting staff. The statement reflected that she told the resident she could not hit staff as residents have been sent to psych for doing so. The statement also revealed she told the other staff that she had to give the resident an injection in the past for hitting while in another medical facility. Review of LPN #30's timecard sheets dated 07/12/23 revealed LPN #30 worked in the facility on 07/05/23 from 7:00 A.M. to 2:28 P.M. Observation and attempted interview with Resident #27 on 07/12/23 at 11:00 A.M. revealed the resident was alert and responded to her name. Resident #27 had no memory of the incident but did answer yes when asked if staff treated her good and she did he feel safe. No observations of injuries were noted at the time. On 07/12/23 at 11:20 A.M., interview with STNA #50 revealed on 07/05/23 she had taken Resident #27 to the shower room for a shower around 11:00 A.M. with STNA #60. She stated she was told by LPN #30 to give the resident a shower, even though the resident preferred a bed bath at times. She stated the resident would not stand to be transferred to the shower chair, so another STNA was asked to go and get the nurse. She stated the nurse (LPN #30) entered the room and pointed at Resident #27 stating, she would send her to psych, or she would get the needle as she had done it before. She stated the resident began crying and swung her arm at LPN #30, who then grabbed the resident's arm while saying you're getting a shower now. She stated the nurse then jerked the resident out of her wheelchair and put her in the shower chair very hard. She stated the resident was crying so hard that her nose was running. STNA #50 verified she didn't attempt to intervene when observing LPN #30 abuse Resident #27. She stated STNA #60 and herself then calmed the resident down and proceeded to give her a shower without further incident. She stated the resident was assisted back to bed after the shower, and she went to RN #90 to report the incident, who got her statement and took her to the Administrator. STNA #50 verified she continued with the shower as directed by LPN #30 and did not report the allegation of abuse until after the shower was given to Resident #27, which was approximately around 11:55 A.M. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365450 If continuation sheet Page 4 of 5 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365450 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/17/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Arbors at Pomeroy 36759 Rocksprings Road Pomeroy, OH 45769 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600 Level of Harm - Immediate jeopardy to resident health or safety Residents Affected - Some On 07/12/23 at 12:40 P.M., interview with STNA #60, revealed there was a meeting one day (date note provided) by RN #90 when education was provided to promote more showers and less bed baths to residents. She stated on 07/05/23, Resident #27 was having a difficult time and not wanting to stand for her transfer in the shower room. LPN #30 was called to the shower room by another STNA. She stated the nurse immediately pointed at the resident and said, You are getting a shower today and further stating she would send her to psych, or she would get the needle. She had done it before, and she would do it again. She stated the resident and LPN #30 had previous knowledge of each other from a previous psychiatric facility. She stated the nurse then roughly grabbed the resident by the right bicep and pulled her up to standing. She then placed her arm under the resident's arm. She stated the resident was crying and hyperventilating at this point when the nurse roughly put her in the shower chair. She stated that during the transfer, supplies had been knocked over and scattered all over the floor including shampoo and soap. STNA #50 verified she didn't attempt to intervene when observing LPN #30 abuse Resident #27. She stated STNA #50 and herself calmed the resident down, finished the shower, and took the resident back to bed with no further incident. She stated she reported the incident to RN #90 at approximately 11:55 A.M. Interview with the Administrator on 07/12/23 at 10:10 A.M. verified the events from 07/05/23 involving Resident #27 and LPN #30 which the Administrator revealed were investigated beginning on the same date. He stated all findings during the investigation were accurate which substantiated (the incident of abuse) as reported to the State agency in the SRI. The Administrator stated LPN #30 was terminated on 07/10/23 following the facility investigation. The Administrator verified he was informed of the incident at approximately 1:00 P.M. on 07/05/23. He also verified the incident should have been reported right then at the time it occurred. Interview with RN #90 on 07/12/23 at 2:00 P.M. revealed during the in-service she conducted with staff prior to 07/05/23, information was given to provide showers to all residents who did not refuse. She stated this was entirely based on resident preference. She verified both STNA #50 and #60 came to her on 07/05/23 at 11:55 A.M. and informed her of an incident in the shower room. She stated that while taking statements, she informed the Administrator of the allegations. Review of the LPN #30's floor assignment for 07/05/23 revealed Residents #33, #54, #55, #56, #57, #58, #59, #60, #61, #62, #63, #64, #65, #66, #67, #68, #69, #70, and #71 were assigned to LPN #30. LPN #27 had unrestricted access to these residents for two hours and 15 minutes after she physically and verbally abused Resident #27 in the shower room. Review of the facility's policy titled Abuse, Neglect, and Exploitation, dated July 2020, revealed it is the policy of the facility, the resident has the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This included but not limited to freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical condition. Section 6 Resident Protection actions included: Efforts to ensure all residents are protected from physical and psychosocial harm, as well as additional abuse, during and after the investigation. One example included responding immediately to protect the alleged victim and integrity of the investigation. This deficiency represents non-compliance investigated under Control Number OH00144391. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365450 If continuation sheet Page 5 of 5

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0600SeriousS&S Kimmediate jeopardy

    F600 - Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

FAQ · About this visit

Common questions about this visit

What happened during the July 17, 2023 survey of ARBORS AT POMEROY?

This was a inspection survey of ARBORS AT POMEROY on July 17, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at ARBORS AT POMEROY on July 17, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect b..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.