F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, medical record reviews, resident and staff interviews, and review of facility's resident care
guidelines, the facility failed to ensure that residents who were unable to carry out activities of daily living
received the necessary services to maintain good nutrition, and personal and oral hygiene. This affected
two (#16 and #22) of four residents reviewed for Activities of Daily Living (ADLs). The facility census was
81.
Residents Affected - Few
Findings include:
1. Review of Resident #16's medical record revealed an admission dated of 05/02/19, with diagnoses
including; dementia with behavioral disturbance, altered mental status, aphasia, anxiety disorder, heart
failure, major depressive disorder, need for assistance with personal care, and COVID-19 on 12/10/20.
Review of a quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed the resident had
severe cognitive impairment, requesting two staff persons for bed mobility and transfer, and the limited
assistance of one staff to eat. The assessment also identified the resident as having unplanned significant
weight loss, and not being on a prescribed weight-loss regimen. At the time of the assessment the resident
stood 62 tall, and weight 91#.
Review of the resident's comprehensive plan of care revealed a problem/need related to the resident
having a self care performance deficit and requiring assistance with Activities of Daily Living (ADLs) and
mobility related to confusion, and impaired balance. The goal was for the resident to maintain her current
level of function through the review date. Interventions specified the resident required total assistance to
eat.
Review of the resident's current physician orders revealed the resident had an order for a regular diet, and
reduced sugar med pass supplement 180 milliliters four times a day. The supplement was added on
01/18/21.
Review of the resident's weight history revealed the resident lost 9 pounds after contracting COVID-19 in
December going from 100.2 pounds on 12/02/20 to 91 pounds on 01/09/21. As of 4/09/21, the resident's
weight had increased to 93 pounds.
Review of the resident's nursing progress notes revealed entries by Licensed Practical Nurse (LPN) #61 on
02/20/21 and 03/30/21, specifying the resident was consuming her supplement four times a day and
needed one on one assistance to eat.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 15
Event ID:
365457
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365457
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Laurels of Middletown
751 Kensington Street
Middletown, OH 45044
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of an annual nutrition note by Registered Dietitian (RD) #110 dated 04/19/21, revealed the dietitian
was aware of the resident's weight loss over the past 180 days and noted the resident was on a regular diet
with fortified cereal with breakfast, was taking 25% - 50% of her meals, was assisted at her meals as
needed/tolerated, and was accepting of her supplements. RD #110 noted the resident's current diet was
appropriate to meet her estimated nutritional needs. She documented the resident's advancing dementia
could impact her appetite and thus her weights, and the resident was offered supplements in between her
meals to help meet her needs.
Observation of the resident on 04/19/21 at 5:27 P.M. through 5:40 P.M., revealed the resident sitting up in
bed with a meal tray in front of her. No staff were present in the room, or observed to offer feeding
assistance or cueing during the meal period. The resident was drinking her lemonade, and eating a few
lima beans and diced pears with her fingers. At some point during the meal the resident stirred her pat of
margarine into her pears and was trying to stab at the pears with the wrong end of the fork. By the end of
the meal period the resident had consumed a few lima beans, most of the diced pears, and her lemonade.
At 5:45 P.M., State Tested Nurse Aide (STNA) #23 removed the resident's tray from the room without
offering to assist the resident.
Interview on 04/19/21 at 5:45 P.M., with STNA #23 verified the resident consumed less than 25% of her
meal, and stated the resident prefers sweets, and the resident's family brings her in snack cakes to eat.
Observation of the resident during the the evening meal on 04/20/21 at 5:36 P.M., revealed the resident
sitting up in bed with her meal tray sitting on her over bed table. The resident was not eating anything on
her main plate, but was eating part of a piece of cake, her water and lemonade. No feeding assistance or
cueing was observed offered to the resident during the meal period.
Interview with STNA #23 on 04/20/21 at 5:38 P.M., revealed he was assigned to care for the resident. STNA
#23 was asked if the resident would allow staff to assist her with eating. The nurse aide reported that she
would a little. When asked if he had tried to feed her recently, he stated that he had not tried to feed her this
week, but did last week and she let him feed her a little bit.
Observation of the resident's meal tray on 04/20/21 at 5:46 P.M., revealed the resident had consumed only
about 1/2 the cake and her fluids. STNA #23 affirmed the resident ate less that 25% of the meal served.
Observation of the resident on 04/21/21 at 8:33 A.M., revealed that Social Services staff (SS) #93 was
feeding Resident #16 her breakfast. She shared she was also an STNA and helps with the resident's when
needed. She reported the resident ate pretty well when she assisted her with eating, and the resident was
eating well this morning, that she was really hungry.
Interview with LPN #80 on 04/21/21 at 4:40 P.M., revealed the resident did need to be fed. She explained
that sometimes the resident will feed herself more than other times but assistance is needed for the
resident to finish her meals. LPN #80 stated some days the resident does better than others with eating,
and will let you know when she is finished.
Interview with STNA #30 on 04/22/21 at 10:28 A.M., regarding the resident's self-feeding abilities and level
of assistance/supervision needed revealed the resident need her tray setup and you needed to get her
started. She explained that you then need to come back during the meal to redirect the resident to eating,
and encourage and cue her to eat but then will eat well. STNA #30 stated the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365457
If continuation sheet
Page 2 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365457
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Laurels of Middletown
751 Kensington Street
Middletown, OH 45044
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
resident gets distracted during the meal and starts doing other things, and needs reminders to eat during
the meal.
2. Review of Resident #22's medical record revealed an admission date of 08/21/19, with diagnoses
including: malignant neoplasm of unspecified part of right bronchus 02/22/21, dysphagia oropharyngeal
phase, schizoaffective disorders, major depressive disorder, muscle wasting and atrophy, and COVID-19
12/18/20, during stay.
Review of a quarterly MDS assessment for the resident dated 01/19/21 revealed the resident had severe
cognitive impairment, and required the extensive assistance of one staff for bed mobility, transfer, toilet use,
and personal hygiene. The resident was assessed as having no behaviors, including rejection of care.
Review of a comparison MDS assessment for the resident dated 12/23/20 revealed identified the resident's
self-performance of personal hygiene as requiring only supervision with the assistance of one staff person.
The assessment indicated the resident's ability to self-perform personal hygiene tasks changed from
requiring supervision, to extensive assistance from the 12/23/20 MDS to the 01/19/21 MDS.
Review of the resident's current comprehensive plan of care revealed a plan of care to address the
resident's problem/need of being at risk for infection, pain or bleeding in the oral cavity as the resident had
oral/dental health problems likely related to some carious, and missing teeth. The goal was for the resident
to be free of infection, pain or bleeding in the oral cavity through the next review date. Interventions
included, but were no limited to, providing/assisting/encouraging oral hygiene per protocol.
In addition, the resident had a current comprehensive plan of care related to the resident's ADL self care
performance deficit and requiring assistance with ADLs and mobility. The goal was for the resident to
maintain his current level of function with ADLs including person hygiene. Interventions included, but were
not limited to, observed/document/report to nurse as needed any changes in ADL ability, any potential for
improvement, or reasons for inability to perform ADLs, keep finger nails trimmed an clean. There was no
care plan evident for Resident #22 refusing care.
Observation of the resident on 04/20/21 at 8:59 A.M., revealed the resident lying in bed with his eyes
crusted in matter, his beard had food in it, his glasses were dirty, and his nails jagged with sharp edges.
There was dark matter under his nails.
Observation of the resident on 04/20/21 at 3:27 P.M., revealed the resident lying in bed. His beard and
mouth were soiled, and when asked if got a shower today or was wanting a shower he stated no. The
resident's glasses were clean at this time, and the resident verified someone cleaned them this morning but
could not recall who.
Interview with STNA #16 on 04/20/21 at 3:57 P.M., revealed she was the nurse aide who was assigned to
care for the resident during the day shift. When observing the resident with the surveyor she affirmed the
resident's nails were jagged and dirty and needed trimmed. STNA #16 reported nails are usually trimmed
on shower days which for the resident with Tuesdays and Fridays during the night shift of duty. Regarding
the resident's beard she shared the resident would let you wash it with a wash cloth but not let you trim it.
STNA #16 affirmed the resident's eyes were crusted with matter and his eyeglasses were soiled but he let
her clean his eyes and glasses this morning. She stated she could
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365457
If continuation sheet
Page 3 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365457
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Laurels of Middletown
751 Kensington Street
Middletown, OH 45044
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
not get the resident to brush his own teeth, or let her brush his teeth.
Level of Harm - Minimal harm
or potential for actual harm
Interview with Registered Nurse (RN) #69 on 04/26/21 at 10:54 A.M., revealed he has worked with
Resident #22 for a while. He stated the resident was not accepting of ADLs and had a history of refusing
showers. RN #69 affirmed the resident's oral care was less than acceptable, and verified the resident
mouth emitted an unpleasant odor. When questioned if the the resident would accept a toothbrush or
toothette in lieu of a toothbrush he was unsure, and stated he would ask one of the nurse aides.
Residents Affected - Few
Interview with STNA #19 on 04/26/21 at 11:05 A.M., reported she was familiar with the resident, but was
assigned to the opposite end of the hall that day, but would check and change the resident's incontinence
brief when needed. She asked if the resident had a toothbrush in his room, the nurse aide asked the
resident if it was okay if she looked. STNA #19 checked the resident's bathroom, and drawers and found an
empty toothbrush container and a small tube of toothpaste but no toothbrush. She affirmed she looked in all
the places where the toothbrush might be kept/stored and found none.
Interview with STNA #34 on 04/26/21 at 11:08 A.M., regarding the resident's ADLs acceptance and if she
had brushed his teeth this morning, or set the resident up to brush his own teeth. She stated she has
offered the resident toothbrush before but he declines, but he did let her washing his face and clean him up
last week. When asked is she had offered to brush his teeth, or assist him in brushing his own teeth this
morning, she stated she did not that there were things that she needed to catch upon this morning from last
night.
Review of the resident's electronic health record regarding ADLs care documentation from 03/28/21
through 04/26/21 indicated the resident was provided with all ADL care, with no refusals.
Review of the electronic health record documentation for ADLs for 04/20/21 at 6:40 A.M. and 6:59 P.M., and
04/26/21 at 9:26 A.M., indicated the resident received/participated in all routine ADL care including shaving
and nail care as needed, oral care, washing face and hands, and hair care.
Review of the facility's guidelines titled Resident Care guidelines revised on 10/2019 revealed the daily
personal hygiene minimally included assisting or encouraging the resident with washing their face and
hands, shaving, nail care, combing their hair each morning, and brushing their teeth and/or providing
denture care. The guidelines specified that any concerns would be reported to the nurse.
This deficiency substantiates Complaint Number OH00112580.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365457
If continuation sheet
Page 4 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365457
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Laurels of Middletown
751 Kensington Street
Middletown, OH 45044
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0679
Provide activities to meet all resident's needs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, record review, and staff and resident interviews, the facility failed to provide each resident
with an ongoing program of individual activities, consistent with the comprehensive assessment, designed
to meet their specific interests in order to promote psychosocial well-being. This affected one (#83) of four
residents reviewed for activities. The facility census was 81.
Residents Affected - Few
Findings include:
Review of Resident #83's medical record revealed an admission date of 03/18/21, with diagnoses including:
diabetes mellitus type 2 with diabetic neuropathy, morbid obesity, injury of kidney, hypertension, chronic
embolism and thrombosis, anxiety disorder, and major depressive disorder.
Review of an admission minimum data set (MDS) assessment dated [DATE] revealed the resident was alert
and oriented, with good memory and recall. The resident required the physical assistance of two staff for
bed mobility and transfer, and did not walk.
Review of the resident's physician orders dated 03/18/21 revealed an order for the resident to participate in
recreational activities as tolerated.
Review of an activity assessment dated [DATE], completed by Activity Director (AD) #84, revealed AD #84
documented the resident enjoyed working on word puzzles as well as doing jig saw puzzles.
Review of the resident's current comprehensive plan of care for Activities developed on 03/19/21 revealed
an activity problem/need of the resident preferring to engage in activities independently in her room, but
willing to attend programs as interested. The goal was for the resident to express satisfaction with
levels/choices of independent and/or group activity programs upon interview by the next review date of
06/16/2. Interventions included, but were not limited to, providing the resident with materials for
independent activities as desired.
Observation of Resident #83 on 04/19/21 at 2:15 P.M., revealed the resident was laying in bed watching
television in her room. There were no individual activity items noted in the room at the time. Interview at this
time, revealed when asked if any staff had provided her with in room activities of interest, the resident
responded that no activities had been offered to her that she could do on her own in her room. She shared
that currently she was mostly bed bound and was being treated for pressure sores. The resident then
stated she liked to work puzzle books like word find puzzles, and jig saw puzzles. She again denied that
anyone had brought her any books, magazines, word find or other puzzles books since she arrived at the
facility, and stated she has just been watching television since admission.
Observation of the resident on 04/20/21 at 3:24 P.M., revealed the resident laying in bed on her back
working on a word search puzzle book. She had an additional work search puzzle book lying on her over
bed table. The resident explained that her family brought the puzzle books that day, along with her glasses.
The resident then stated now I have something to do. She affirmed she had not had any puzzle books until
today, and that she enjoys working the puzzles. Observations of the resident intermittently throughout the
remainder of the afternoon revealed the resident continuously working on the word search puzzle book
when not eating or sleeping.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365457
If continuation sheet
Page 5 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365457
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Laurels of Middletown
751 Kensington Street
Middletown, OH 45044
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0679
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Observation of the resident intermittently throughout the day on 04/21/21 revealed the resident was working
on the word find puzzles books when not eating or sleeping.
Interview with AD #84 on 04/21/21 at 3:38 P.M., verified she was aware that a family member dropped
some activity books off to the resident on 04/20/21. When asked if the facility had any word find or other
puzzle books AD #84 stated they did and did have word search books and adult coloring pages available
for residents. AD #84 reviewed the resident's activity participation logs in the electronic health records and
affirmed there was no documentation of participation related to word searches in the past 30 days. AD #84
stated activities could have done a better job in getting her word search puzzles to work in her room.
Observation of the resident during interview on 04/22/21 at 10:19 A.M., revealed the resident was in her
room, lying in bed, working on adult coloring pages. She stated that a lady that worked here brought them
to her.
Observation of the resident during interview on 04/26/21 at 10:44 A.M., revealed the resident was in her
room in, lying in bed, coloring in a coloring book. There was a box of crayons and a box of colored pencils
on her over bed table. The resident was highly involved in the activity. The resident again verified she did
not have any work puzzles or coloring pages/books until last week (04/20/21) when her family first brought
in the word find puzzle books.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365457
If continuation sheet
Page 6 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365457
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Laurels of Middletown
751 Kensington Street
Middletown, OH 45044
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record reviews, observations, staff interviews, review of facility policy, the facility failed to accurately
document pressure ulcer treatments and accurately document resident's pressure ulcers. This affected two
(#16 and #21) of five residents reviewed for pressure ulcers. The census was 81.
Residents Affected - Few
Findings include:
1. Review of Resident #16's medical record revealed an admission date of 05/02/19. Diagnoses listed
included altered mental status, aphasia, anxiety disorder, hypertension, hyperlipidemia, insomnia, muscle
weakness, and major depressive disorder. Resident #16 was assessed as requiring extensive of assistance
of two staff members for activities of daily living (ADL), not having a pressure ulcer, and being cognitively
intact.
Review of wound evaluation notes dated 02/16/21 revealed Resident #16 had a new in-house acquired
stage III pressure ulcer to the coccyx measuring 1.02 centimeters (cm) x 0.87 cm x 0.1 cm.
Review of physician orders revealed an order dated 02/19/21 for cleanse buttocks with normal saline, pat
dry, apply calcium alginate (absorbent wound dressing), and cover with bordered gauze every day shift for
wounds.
Review of wound care nurse practitioner (NP) progress notes dated 02/23/21 revealed Resident #16's
stage III had resolved.
Review of treatment administration records (TAR) from 02/01/21 through 04/20/21 revealed pressure ulcer
treatment had been completed as ordered since 02/20/21. Treatment was last documented as being
completed on 04/20/21.
Further review of weekly skin assessments and nurses progress notes from 02/23/21 through 04/20/21
revealed no documentation of any new pressure ulcer concerns.
Interview with Registered Nurse (RN) #60 on 04/21/21 at 8:02 A.M., revealed Resident #16 no longer had a
pressure ulcer. Resident #16 had a pressure ulcer for about week, then it resolved. RN #60 rounds with the
wound care Nurse Practitioner (NP).
Follow-up interview with RN #60 on 04/21/21 at 8:55 A.M., revealed he had observed Resident #16's
coccyx and a treatment was found in place. A bordered gauze was removed. There was not any calcium
alginate in place. When the treatment was removed, no open areas were discovered. RN #60 stated he
must have forgotten to discontinue Resident #16's pressure ulcer treatment.
Observation of Resident #16's sacrum on 04/21/21 at 10:34 A.M., revealed an open area with a dark
wound base. A wound treatment was not in place.
Observation of wound treatment to Resident #16 on 04/21/21 at 10:52 A.M., revealed a circular pressure
ulcer to the sacrum measuring 1.0 centimeters (cm) x 0.5 cm x unable to be determined (UTD). RN #60
stated during the observation that Resident #16's wound would be staged by the wound care NP during her
rounds the next week. RN #60 confirmed Resident #16's coccyx pressure ulcer was present when he
removed a treatment he found in place the morning of 04/21/21.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365457
If continuation sheet
Page 7 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365457
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Laurels of Middletown
751 Kensington Street
Middletown, OH 45044
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of a progress note dated 04/21/21 at 11:20 A.M., revealed the wound team was into review
Resident #16. Resident #16 was noted with area to sacrum measuring 1 cm x 0.5 cm x UTD. Wound NP
was contacted and an order for cleanse with normal saline (NS), pat dry, apply wound gel, and cover with
foam every day and as needed (PRN). Family was notified.
2. Review of Resident #21's medical record revealed an admission date of 08/02/19. Diagnoses listed
included atrial fibrillation, hyperlipidemia, hypertension, generalized anxiety disorder, weakness, major
depressive disorders, and coronary artery disease. Resident #21 was assessed requiring assistance of two
staff members for activities of daily living (ADL), having one unhealed stage II pressure ulcer, and being
cognitively intact in a quarterly Minimum Data Set (MDS) assessment dated [DATE].
Review of skin/wound progress notes and weekly skin and wound evaluation form 12/01/20 through
04/20/21 revealed a stage II pressure ulcer to Resident #21's sacrum was first discovered on 12/31/20.
Review of a skin/wound progress noted dates 12/30/20 at 3:30 A.M., revealed Resident #21 was noticed
with red, superficial open area to sacrum, surrounding skin is very dry. Area with scant-red drainage. Area
measured 2 cm x 0.9 cm x less than 0.1 cm. Resident #21 also noticed with heels to be fragile and red.
New order to apply skin prep (preventative barrier liquid) every shift to heels, and keep off bed. Patient
informed.
Further review of weekly skin and wound evaluations dated 01/05/21, 01/12/21, 01/19/21, 01/26/21,
02/02/21, 02/09/21, 02/16/21, 02/23/21, 03/09/21, and 03/23/21 revealed Resident #21's stage II pressure
ulcer was documented as being present for one week on all the evaluations. An exact date of of when the
pressure ulcer was discovered was not given.
Review of nurses noted dated 03/23/21 at 4:37 P.M., revealed the wound team observed Resident #21 to
review coccyx wound. Coccyx wound is stable a 1 cm x 0.5 cm x 0.1 cm, and a second wound on the left
buttocks of 1.4 cm x 1.1 cm x 0.1 cm, continue treatment of cleansing with normal saline, apply calcium
alginate, and cover with border foam. Family and physician updated on status of wounds.
Review of physician orders revealed an order dated 03/23/21 for cleanse left buttock area with normal
saline, apply calcium alginate, and cover with border gauze daily and every shift PRN (as needed).
Review or Treatment Administration Record (TAR) revealed a treatment to left buttock area had been
documented as being completed from 03/24/21 through 04/20/21.
Review of nurses notes and wound care NP notes dated 03/30/21 revealed Resident #21 coccyx wound
was stable and measured 0.3 cm x 1 cm x 0.1 cm and second wound on left buttocks had resolved. Wound
treatment of of cleansing with normal saline, apply calcium alginate, and cover with border foam. Family
and physician were updated on status of wounds.
Review of wound care NP notes dated 04/20/21 revealed wound team observed Resident #21 to review
coccyx wound. Coccyx wound is stable at 0.35 cm x 0.1 cm x 0.1 cm. Continue treatment of cleansing with
normal saline, apply calcium alginate and cover with border foam. Further review revealed no
documentation of a left buttocks wound.
Observation of Resident #21's pressure ulcer treatment on 04/21/21 at 10:15 A.M. revealed one bordered
foam gauze with calcium alginate was in place to the coccyx. Further observation revealed one
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365457
If continuation sheet
Page 8 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365457
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Laurels of Middletown
751 Kensington Street
Middletown, OH 45044
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
unhealed superficial pressure ulcer to coccyx. There was not a treatment in place to left buttocks and a left
buttocks pressure ulcer was not observed.
Interview with RN #60 on 04/21/21 at 10:30 A.M., revealed Resident #21 had one pressure ulcer that had
an area that healed in the middle that made two pressure ulcer areas. The second area then healed to one
pressure ulcer area. RN #60 confirmed that two different pressure ulcer treatments were being documented
as being completed. RN #60 confirmed the treatment to the left buttocks was not in place and that Resident
#21 no longer had the left buttocks pressure ulcer.
Interview with the Director of Nursing (DON) and Licensed Practical Nurse (LPN) #98 on 04/21/21 at 4:00
P.M. confirmed the the concerns with in accurate wound treatment and wound assessment documentation
for both Resident #16 and Resident #21.
Review of the facility's policy titled Skin Management dated revised October 2019 revealed residents with
wounds and/or pressure injury and those at risk for compromise are identified, evaluated, and provided
appropriate treatment to promote prevention and healing. Ongoing monitoring and evaluation are provided
to ensure optimal resident outcomes. The licensed nurse will monitor, evaluate, and document changes
regarding skin condition (to include: dressing, surrounding skin, possible complications and pain) in the
medical records.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365457
If continuation sheet
Page 9 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365457
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Laurels of Middletown
751 Kensington Street
Middletown, OH 45044
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
Based on medical record reviews, observations and staff interviews, the facility failed to ensure the
medication error rate was below five percent. A total of 26 medications were observed administered with
two medication errors, resulting in error rate of 7.69 percent. This affected two (#136 and #1) of two
residents observed for medication administration. The facility census was 81.
Residents Affected - Few
Findings included:
Observations on 04/21/21 at 9:35 A.M., of Licensed Practical Nurse (LPN) #80 administering medication to
Resident #136, revealed LPN #80 administered Calcium 500 milligrams (mg) one tablet by mouth.
Review of Resident #136's physician's orders revealed an order for Oscal 500/200 mg (Calcium Carbonate
and Vitamin D) once daily.
Observation was made on 04/21/21 at 10:10 A.M., of LPN #80 administering medication to Resident #1,
revealed LPN #80 administered Calcium Citrate 200 mg.
Review of Resident #1's physician's orders revealed an order for Calcium Citrate and D3, 315-250 mg
(Calcium Citrate with Vitamin D) to give one tablet twice daily.
Interview on 04/21/21 04:33 P.M., with the Assistant Director of Nursing (ADON) and LPN #80, verified the
medications were not Administered as ordered.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365457
If continuation sheet
Page 10 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365457
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Laurels of Middletown
751 Kensington Street
Middletown, OH 45044
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0791
Provide or obtain dental services for each resident.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, medical record review, staff and resident interviews, the facility failed to assist a
resident in obtaining routine dental care. This affected one (#26) of four residents reviewed for dental
services. The facility census was 81.
Residents Affected - Few
Findings include:
Review of Resident #26's medical record revealed an admission date of 01/03/20, with diagnoses including
acute kidney failure, chronic obstructive pulmonary disease, diabetes mellitus type 2, obesity, iron
deficiency anemia, congestive heart failure, and dementia without behavioral disturbances. The resident
was receiving Medicaid benefits.
Review of a quarterly minimum data set assessment for the resident dated 01/21/21 revealed he had good
memory and recall. He was not identified as having any oral/dental problems at that time.
Review of the resident's current comprehensive plan of care revealed a problem/need which specified the
resident was at risk for infection, pain or bleeding in the oral cavity. The goal for the resident was to be be
free of infection, pain or bleeding in the oral cavity. Interventions included, but were no limited to,
coordinating arrangements for dental care and transportation as needed/ordered, and obtaining a dental
consult as needed.
Review of of a consent form for ancillary services signed by the resident on 02/03/20 revealed the resident
gave consent to receive all ancillary care services available to the resident including dental, vision, podiatry,
and audiology.
Review of the resident's electronic health record including nursing and social services progress notes failed
to reveal any mention of the resident receiving any dental services since admission to the facility.
Observation of the resident during interview on 04/19/21 at 4:51 P.M., revealed the resident had some
missing and broken teeth. The resident stated I have pretty bad teeth and that he would like to see the
dentist, and has not seen a dentist in years. He shared that he had asked the facility about seeing the
dentist, but could not recall who he talked to about getting an appointment. The resident denied any
oral/dental pain at that time.
Interview with Receptionist #96 on 04/20/21 at 3:49 P.M., revealed that she was the staff person
responsible for making appointments for residents needing to see the dentist, as well as other ancillary care
services. She reported that nursing and other staff report to her what residents are requesting/needing to
be seen and she puts them on the list for the next scheduled visit, unless it was an emergency.
Interview with Receptionist #96 on 04/22/21 at 10:59 A.M., and 12:01 P.M., revealed the dentist was at the
facility on 03/11/20, the 05/27/20 visit to the facility was canceled due to COVID-19, and the dentist
returned to seeing residents at the facility on 04/09/21. She reported there were residents sent out for
emergency dental services on 10/01/21 and 12/01/20. Receptionist #96 stated she checked with the dental
service provider and affirmed Resident #26 was not on the list to be seen on either 03/11/20 or 04/09/21.
She communicated she spoke with the coordinator for the contracted ancillary service provider who stated
the dentist did not get the resident's physician order in time to be
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365457
If continuation sheet
Page 11 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365457
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Laurels of Middletown
751 Kensington Street
Middletown, OH 45044
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0791
seen by the dentist. Receptionist #96 reported that did not make sense as the resident was seen by the
audiologist on 04/06/21 from the contracted ancillary care service provider.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365457
If continuation sheet
Page 12 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365457
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Laurels of Middletown
751 Kensington Street
Middletown, OH 45044
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on medical record reviews, observations, staff interview, review of facility policies, and review of the
facility legionella water prevention program, the facility failed to implement transmission based precautions
for residents with Coronavirus (COVID-19) like symptoms. This affected four Residents (#8, #24, #46, and
#72) and had the potential to affect all residents of the facility. The facility also failed to have a sufficient
legionella prevention plan. This had the potential to affect all the residents of the facility. The facility also
failed to ensure staff washed their hands when distributing meals to residents. This affected two (#1 and
#37) residents observed during meals. The census was 81.
Residents Affected - Many
Findings include:
1. Review of Resident #8's medical record revealed an admission date of 08/14/14. Diagnoses listed
included schizophrenia, aphasia, anxiety disorder, and hypertension. Further review revealed a physician
order for contact and droplet precautions (transmission-based precautions) related to COVID-19 dated
04/16/21.
Review of Resident #24's medical record revealed an admission date of 06/03/14. Diagnoses listed
included bipolar disorder, schizophrenia, type II, diabetes mellitus, and hypertension. Further review
revealed an order for contact and droplet precautions (transmission-based precautions) related to
COVID-19 dated 04/16/21.
Review of Resident #46's medical record revealed an admission date of 02/05/21. Diagnoses listed
included psychotic disorder, schizophrenia, and hypertension. Further review revealed an order for contact
and droplet precautions (transmission-based precautions) related to COVID-19 dated 04/16/21.
Review of Resident #72's medical record revealed an admission date of 08/14/14. Diagnoses listed
included schizophrenia, anxiety disorder, heart failure, and hypertension. Further review revealed an order
for contact and droplet precautions (transmission-based precautions) related to COVID-19 dated 04/16/21.
Observation of during tour on 04/20/21 at 7:58 A.M. through 9:00 A.M., revealed Resident #8, Resident
#24, Resident #46, and Resident #72's room doors were marked with a sign to see nurse before entering.
By each resident doorway was plastic drawer bin containing personal protective equipment (PPE).
Observation of State Tested Nursing Assistant (STNA) #37 and STNA #40 on 04/20/21 from 8:00 A.M. to
8:50 A.M., revealed the staff entered the rooms of Resident #8 and Resident #46 to deliver breakfast trays
and passed breakfast trays to Resident #8 and Resident #72 in the dining room. STNA #37 and STNA #40
did not don a gown, wear gloves, or have on a N95 respiratory mask when delivering trays to Resident #8,
Resident #24, Resident #46, and Resident #72.
Observation of Resident #24 and Resident #72 on 04/20/21 at 8:10 A.M. revealed they were eating
breakfast together at a table in the common dining area in the secure behavioral unit.
Observation at 04/20/21 at 8:34 A.M., revealed Licensed Practical Nurse (LPN) #70 checked Resident
#24's blood pressure (BP) and oxygen saturation (SATS) in the hallway. LPN #70 was not wearing a gown
or gloves. LPN #70 was wearing an earloops surgical mask and clear face shield. LPN #70 was not
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365457
If continuation sheet
Page 13 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365457
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Laurels of Middletown
751 Kensington Street
Middletown, OH 45044
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
wearing a N95 respirator mask.
Level of Harm - Minimal harm
or potential for actual harm
Observation at 4/20/21 at 8:40 A.M., revealed LPN #70 administered medications to Resident #72 in the
hallway. LPN #70 was not wearing a gown or gloves. LPN #70 was wearing an earloops surgical mask and
clear face shield. LPN #70 was not wearing a N95 respirator mask.
Residents Affected - Many
Observation at 4/20/21 at 8:43 A.M. revealed LPN #70 checked SATS, checked BP, and checked Resident
#72's finger stick blood sugar (FSBS) in the hallway. LPN #70 administered medications to Resident #72.
LPN #70 was not wearing a gown. LPN #70 was wearing an earloops surgical mask and clear face shield.
LPN #70 was not wearing a N95 respirator mask.
Interview with Licensed Practical Nurse (LPN) #70 confirmed she had administered medications, checked
BP, checked SATS, for Resident #24 and Resident #72, and checked FSBS for Resident #72 while in they
were in they hallway. LPN #70 confirmed both Resident #72 and Resident #24 were currently in
transmission-based precautions for COVID-19 like symptoms. LPN #70 confirmed she had not worn gown
or a N95 respirator mask.
Interview with STNA #37 and STNA #40 on 04/20/21 at 8:55 A.M., confirmed Resident #8, Resident #24,
Resident #46, and Resident #72 were in transmission-based precautions. STNA #37 and STNA #40
confirmed they had not worn N95 respirator masks when delivering breakfast trays to Resident #8,
Resident #24, Resident #46, and Resident #72. STNA #37 and STNA #40 confirmed Resident #24 and
Resident #72 had eaten breakfast together in the dining room.
Interview with LPN #98 on 04/22/21 at 9:10 A.M., confirmed Residents #8, Resident #24, Resident #46,
and Resident #72 were in transmission-based precautions for COVID-19 like symptoms on 04/20/21. LPN
#98 confirmed LPN #70 should not have checked BP, SATS, and administered medications to Resident #24
and Resident #72 while they were in the hallway on 04/20/21. LPN #98 confirmed LPN #70, STNA #37, and
STNA #40 should have been wearing PPE required for transmission-based precautions for COVID-19. LPN
#98 confirmed Resident #24 and Resident #72 should not have eaten breakfast in the dining room on
04/20/21.
Review of the facility's policy titled Coronavirus (COVID 19) dated revised 03/31/21, revealed all
recommended COVID-19 PPE should be worn during care of residents under observation, which includes
use of an N95 or higher-level respirator (or surgical if a respirator is not available), eye protection (i.e.,
goggles or a face shield that covers the front and side of the face), gloves, and gown.
2. Review of the facility's Legionella Water Management Plan revealed water quality would be measured in
different areas of the building. Water temperatures would be maintained and documented at the boiler and
in the building. Shower heads and faucets would be kept clean and free of build-up. Ice machines would
been cleaned and sanitized on a schedule on a schedule and documented.
Further review revealed no documented parameters or schedule for water quality measurements or water
temperatures. There was not a documented schedule for shower head and faucet cleaning or ice machine
cleaning and sanitation.
Review of facility legionella prevention plan documentation from 03/31/21 through 04/22/21 revealed no
documentation of water quality measurements of any kind, no documented water temperature values or
parameters, no documentation of shower head or faucet cleaning, and no documentation of ice machine
cleaning or sanitation.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365457
If continuation sheet
Page 14 of 15
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365457
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/26/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Laurels of Middletown
751 Kensington Street
Middletown, OH 45044
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Interview with Environmental Director (ED) #99 on 04/22/21 at 8:20 A.M., confirmed the legionella
prevention plan was not sufficient. ED #99 confirmed there was no documentation of water quality
measurements, water temperature values or parameters, shower head or faucet cleaning, and ice machine
cleaning or sanitation.
3. Meal tray pass was observed on 04/19/21, at 12:16 P.M., on the 200 hall. Due to the COVID-19
pandemic status resident's were being served their trays in their respective room.
Observations on 04/19/21, at 12:21 P.M., State Tested Nurse Aide (STNA) #23 was observed to take a
meal tray into the room occupied by Residents #1 and #37. STNA #23 set Resident #1's meal tray down on
his over bed table, cranked up his bed, and set-up the resident's meal tray by cutting food with the utensils
and opening cartons. The STNA then left the room, and without washing hands or using alcohol based
hand sanitizer, removed Resident #37's tray from the cart and took it into the room and set in on his over
bed table on which the resident's urinal was also sitting. STNA #23 took a paper towel and picked the urinal
up and moved it to the edge of the over bed table, cranked up the resident's bed, then set-up the tray for
the resident and opening cartons/packages, left the room and went to the tray cart took another tray and
headed down the hall to serve a resident. At no time during the observation was the STNA #23 observed to
wash their hands or use an alcohol based hand sanitizer.
Interview with STNA #23 on 04/19/21, at 12:32 P.M., verified the he did not use hand sanitizer or wash his
hands when serving meal trays to the first few residents on the hall, and that there was no hand sanitizer in
his pocket for quick use. He stated that staff were supposed to use hand sanitizer between each resident
and wash his hands every few trays/rooms when passing out meal trays. The STNA then sanitized his
hands with alcohol based hand sanitizer installed in the corridor.
Interview with the Assistant Director of Nursing, Licensed Practical Nurse (LPN) #98 on 04/21/21 at 5:49
P.M., revealed that staff are instructed to be use hand sanitizer between serving each resident their meal
tray, and then they are to wash their hands every third room.
Review of the facility policy titled Hand Hygiene revised 09/2019 specified that if hands are not visibly soiled
, use an alcohol-based hand rub for routinely decontaminating hands in all clinical situations other then
those described in the handwashing section.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365457
If continuation sheet
Page 15 of 15