F 0623
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman,
before transfer or discharge, including appeal rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, policy review, and interviews, the facility failed to notify a resident's family prior to a transfer
to another facility. This affected one resident (#22) of four residents reviewed for resident rights. The facility
census was 40.
Findings included:
Record review revealed Resident #22 was admitted to the facility on [DATE] with diagnoses including
chronic obstructive pulmonary disease, respiratory failure, hypertension, schizoaffective disorder,
hypothyroidism, dementia, dysphagia, anxiety disorder, and osteoarthritis.
Review of a minimum data set (MDS) assessment completed on 12/04/23 revealed Resident #22 had
moderately impaired cognition and was transferred to another facility on 12/04/23. Review of a discharge
assessment completed on 12/04/23 revealed the discharge instructions were given to Resident #22.
Review of nursing note from 11/30/23 at 8:09 P.M. entered by the Administrator revealed Resident #22's
son was spoken with regarding a transfer to a new facility for behavior management, and son was
agreeable to transfer as long as it was within three hours of his home.
Review of a social services note from 12/04/23 at 3:00 P.M. revealed a voicemail was left to inform Resident
#22's family the resident would be transferring to another facility.
Review of a social services note from 12/05/23 at 9:00 A.M. revealed Resident #22's family was left another
message requesting a return call.
Review of a Transfer and Discharge log from December 2023 revealed Resident #22 was transferred to a
facility in Xenia on 12/04/23. Review of the Transfer and Discharge Notice revealed Social Worker (SW)
#102 reviewed the notice with Resident #22's representative.
Interview on 12/27/23 at 12:19 P.M. with Resident #22's representative revealed he had been called days
prior to the transfer to discuss potential other facilities but was given the impression he would be more
involved in the process and have a chance to visit and approve the facility Resident #22 was sent to. The
representative stated he was not aware Resident #22 had been transferred for a couple days and he had
no idea where she had been transferred to. The representative denied having any missed calls or
voicemails from the facility regarding Resident #22's transfer and stated he had left multiple voicemails for
the administrator with no return call. The representative denied ever reviewing a Discharge or Transfer
Notice with the facility. The representative stated when Resident #22
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
365461
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365461
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/27/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Muskingum Skilled Nursing & Rehabilitation
501 Pinecrest Drive
Beverly, OH 45715
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0623
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
is off her medications, she is not able to make decisions because she is not lucid. The representative also
stated Resident #22 was missing several of her belongings including an iPad.
Interview on 12/27/23 at 1:54 P.M. with Registered Nurse (RN) #113 revealed she was not at the facility at
the time of the discharge, but did hear Resident #22 was discharged without her family being notified and
was told the transfer was due to increased behaviors.
Interview on 12/27/23 at 2:03 P.M. with Licensed Practical Nurse (LPN) #187 revealed when Resident #22
was in a manic state, she was unable to make her own decisions. LPN #187 revealed she had not called
Resident #22's family to notify them of the transfer to a new facility because she thought it was taken care
of. LPN #187 also stated the facility had to tell Resident #22 she was going to Walmart to get her on the
bus for the transfer.
Interview on 12/27/23 at 3:00 P.M. with SW #102 revealed she was off work when Resident #22's discharge
planning began and the administrator had taken care of sending a referral to the facility. SW #102 stated it
was a hot mess because she was told at 3:00 P.M. on 12/04/23 Resident #22 would be discharging and she
completed the discharge assessment. SW #102 stated she attempted to call family to notify them of the
transfer and left a message. SW #102 stated she did fill out the Discharge/Transfer Notice and stated it was
reviewed with family but did not ever actually talk to family apart from leaving a voicemail, but did not
explain what the notice meant over the voicemail. SW #102 stated she thought someone else called, but
was not able to determine who called so she just followed up.
Interview on 12/27/23 at 3:09 P.M. with the Administrator revealed she did assist with the discharge
planning while SW #102 was off work, which entailed calling the family to discuss reasons for potential
transfer and sending referrals. Once the Administrator received an acceptance for Resident #22 from a
facility, she relayed information to SW #102 so she could complete the transfer level of care and the
discharge assessment. The Administrator stated the facility Resident #22 was accepted to was within the
three hour limit her family requested. The Administrator stated SW #102 left messages for Resident #22's
family and got ahold of them. The Administrator confirmed she did not call to notify Resident #22's family of
her transfer and the resident was not able to make decisions in her current state of mind. The Administrator
also confirmed she convinced Resident #22 to enter the bus for the transfer by stating they were going
shopping.
Review of a policy titled, Resident Rights Policy revealed all staff will be educated on resident rights at hire,
during orientation, and annually.
Review of a policy titled Admission, Discharge and Transfer Policy revealed the facility should assure
sufficient preparation and orientation is provided to the resident for a safe and orderly transfer or discharge,
the facility will inform the resident of their destination and transportation method, the resident should be
actively involved to the extent possible in the selection process of the new residence, and all aspects of the
transfer should be documented in the medical record including a resident or responsible party notification
and the attending physician's orders.
This deficiency represents non-compliance investigated under Complaint Number OH00149081.
This deficiency is evidence of continued noncompliance from the survey dated 12/04/23.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365461
If continuation sheet
Page 2 of 2