Inspection·April 11, 2019

F 0580 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, medical record review, review of facility policy, and staff interview, the facility failed to timely notifiy each resident's physician when there was a significant change in their physical status. This affected two residents (#15, #14) of five reviewed for nutrition.The facility census was 55. Findings include: 1. Resident #15 was admitted to the facility on [DATE] with diagnoses including adult failure to thrive, altered mental status, syncope and collapse, and dysphagia. Review of Resident #15's quarterly minimum data set (MDS 3.0) dated 01/29/19, identified the resident as having poor short and long term memory, having severely impaired cognitive skills, and requiring the extensive assistance of one staff person to eat. The resident's height was 66 inches and weight was 148 pounds at the time of the assessment. Resident #15 was identified as having weight loss at that time, and not on a prescribed weight loss regimen. Resident #15's current plan of care for being at nutritional risk revealed the plan included documentation of an added problem/need on 03/26/19 that the resident was refusing food or to be fed at times. The goal was for the resident to consume at least 75% of her meals daily. Review of Resident #15's physician's orders revealed an order for Speech Therapy (ST) dated 03/29/19. The physician order ST to evaluate the resident and treat the resident three to five times a week to address the resident's dysphagia. Treatment was to include assessment of safety and diet tolerance and monitoring. Review of Resident #15's current physician's orders revealed an order for a four ounce frozen nutritional supplement to be given twice daily effective 01/01/19. A new diet order on 04/02/19 indicated the resident was to receive a pureed diet with nectar thickened liquids for swallowing problems. Further review of discontinued physician's orders revealed the resident was on a mechanically soft diet prior to 04/02/19. A ST discharge summary for Resident #15, completed by a Speech and Language Pathologist (SLP), indicated the resident was evaluated on 03/29/19, and was being discharged on 04/04/19. The SLP recommended the resident have a pureed diet with nectar thick liquids. Review of Resident #15's weight history, documented in the electronic health record, revealed the resident lost 21 pounds in a seven day period. The resident's recorded weekly weights were as follows: 03/06/19 at 144 pounds; 03/13/19 at 144 pounds, 03/20/19 at 123 pounds, no weight recorded on 03/27/19 per the schedule, and 04/03/19 at 123 pounds. Review of Resident #15's nutrition progress notes dated 04/02/19 by Registered Dietician (RD) revealed the resident had a 15.2% weight loss in the past 30 days. The resident' body mass index was 19.9 which was within normal limits. RD #50 documented the resident was on a regular, mechanically soft diet with nectar thick liquids, with frozen nutritional supplement twice daily. She noted the resident's oral intakes had been averaging 25% to 50% at most meals. The resident had been pocketing food recently and had an order for speech and language pathologist to treat for dysphagia, and possibly (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365462 If continuation sheet Page 2 of 20 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365462 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/11/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bridgetown Nursing and Rehabilitation Centre 4307 Bridgetown Road Cheviot, OH 45211 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0580 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few being downgraded (diet texture) per therapy. RD #50's plan was to continue weekly weights and monitor and follow-up as indicated. Review of March oral intake records for Resident #15 revealed the resident consumed 51% to 76% of her meal once of 93 opportunities, 26% to 50% of her meal nine of 93 opportunities, consumed 0% to 25% of her meals 41 of 93 opportunities, consumed 0% of her meal or refused 16 of 93 opportunities. There was no record of the amount of the meal the resident consumed for 26 of 93 meals in March of 2019. Review of the physician progress notes failed to reveal any notification of the resident's physician, or RD #50, regarding the 21-pound significant weight loss. Observation on 04/10/19 at 5:34 P.M., revealed Resident #15 was observed in her room in bed on 04/10/19 at 5:34 P.M. being spoon fed by State Tested Nurse Aide (STNA) #115. The resident appeared frail, with a diminished level of alertness. She bilateral hand contractures. The resident was served a pureed diet with nectar thickened liquids, she took very small bites, and a very limited number of bites. She did not assist with self-feeding. The resident's meal tray card indicated she was supposed to get a four ounce cup of frozen nutritional supplement but it was not on the tray. STNA #115 verified it was the supplement was not on the tray and stated she would call down to the kitchen to have it delivered after the resident ate her solid food. On 04/10/19 at 5:51 P.M., the resident was finished eating. She consumed a bite or two of the meat and starch, about 4 ounces of thickened liquid, and all of the frozen nutritional supplement. STNA #115 was attempting to get the resident to take a few bites of the pureed fruit on her tray. The nurse aide reported the resident typically eats a good breakfast, about half of her lunch, and does not eat much if any of her supper. STNA #115 stated she does eat all the frozen nutritional supplement. On 04/11/19 at 8:27 A.M., STNA #74 was observed spoon feeding Resident #15 in the unit dining room. The resident rarely opened her eyes while being fed. STNA #74 shared the resident typically eats very little. At the conclusion of the meal, the resident had consumed about 1/2 of her oatmeal, about 1/4 of the scrambled eggs, four ounces of apple juice, and all of the frozen nutritional supplement. An interview was conducted with Registered Dietitian (RD) #50 on 04/11/19 at 3:34 P.M. revealed she was not notified of Resident #15's weight loss when first identified on 03/20/19. RD #50 reported she was not aware the resident had a recorded weight loss of 21 pounds until she was at the facility on 04/02/19. When asked if she ever requested to have the resident reweighed she verified she did not, as it was known the resident had a major decrease in her intake and was pocketing food. RD #50 shared that she was evaluated by a speech therapist and her diet was downgraded to pureed, and stated she was hopeful her weight would bounce back. She stated the resident was on weekly weights, and now getting the four ounces of frozen supplement twice daily (had been receiving since 01/01/19). RD #50 did not recommend any new nutritional interventions after the resident's unintended weight loss. Interview with Licensed Practical Nurse (LPN) #92 on 04/11/19 at 3:47 P.M., verified the resident's recorded weights reflected a 21-pound weight loss during March 2019, and her weight on 03/20/19 was 123 pounds. LPN #92 verified the physician was not notified of the weight loss. In addition, there was a nursing progress note by LPN #79 on 03/20/19 at 7:00 P.M. at which time the nurse documented she was leaving a note for the night shift to re-check the resident's weight. LPN #92 verified no re-weigh of the resident was done. Resident #15 was weighed at the request of the surveyor on 04/11/19 at 4:04 P.M., with the (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365462 If continuation sheet Page 3 of 20 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365462 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/11/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bridgetown Nursing and Rehabilitation Centre 4307 Bridgetown Road Cheviot, OH 45211 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0580 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few resident's representative approval. The resident weighed 129.5 pounds. LPN #92 assisted in weighing the resident and confirmed the resident's weight on 04/11/19 was 129.5. Interview on 04/11/19 at 4:30 P.M., with the Administrator verified Resident #15's 21-pound weight loss in a week, would constitute a significant change in physical status. She replied that significant weight loss would fall under a significant change in physical status. On 04/11/19 at 4:47 P.M., LPN #92 was asked how the physician came to order the evaluation and treatment for speech therapy on 03/29/19 if the physician was unaware of the resident's weight loss. She stated that ST was ordered as the resident's daughter had concerns regarding the resident's reduced intake and pocketing of food. She stated she would alert the resident's physician regarding the significant unintended weight loss at that time. The facility policy titled Notification and Reporting of Changes in Health Status revealed the facility would immediately inform the resident, consult with the resident's physician or Medical Director, if the attending physician was not available, and notify the resident and/or sponsor or authorized representative unless the resident's objects and other proper authority in accordance with state and local law and regulations when there is a significant change in the resident's physical status. The facility did not have a specific policy or procedure regarding significant weight changes when one was requested on 04/11/19. 2. Medical record review revealed Resident #14 was admitted to the facility on [DATE] with a re-entry date of 02/19/13. Diagnosis included hemiplegia and hemiparesis following cardiovascular disease. Review of significant change minimum data set (MDS) assessment dated [DATE] revealed moderately impaired cognitive skills for daily decision making, extensive assistance was required with bed mobility, transfers, personal hygiene, and limited assistance was required with eating. A wheelchair was utilized for mobility. Review of care plan updated 01/08/19 revealed Resident #14 was at nutritional risk and/or dehydration as evidenced by supervision required with meals due to history of chewing and swallowing problems. Current body weight was 166 pounds with a body mass index (BMI) of 31.4, obese, with no significant weight changes. Interventions included to monitor percentage of meal consumed, monitor weights per policy, and provide diet as ordered, Review of physician order dated 08/20/18 revealed regular diet, regular texture, regular consistency, send cottage cheese and apple sauce with each tray. Review of quarterly dietary profile dated 01/04/19 revealed Resident #14 had a current body weight of 166 pounds with a BMI of 31.4, obese. Weight remained fairly stable for the past six month. Oral intakes had been 25 to 50 percent (%) with occasional 50 to 75%. Family requested diet upgrade to regular consistency despite speech therapy recommendations to continue mechanical soft. Resident received cottage cheese and applesauce at every meal. Current diet appropriate to meet nutritional needs. Will clarify diet order with speech therapy and continue to monitor nutrition related issues as indicated. Review of weight summary revealed Resident #14 was 61 inches tall. Weights recorded included 175 (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365462 If continuation sheet Page 4 of 20 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365462 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/11/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bridgetown Nursing and Rehabilitation Centre 4307 Bridgetown Road Cheviot, OH 45211 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0580 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few pounds on 09/05/18, 172.5 pounds on 09/14/18, 169.5 pounds on 09/28/18, 169 pounds on 10/12/18, 168 pounds on 11/09/18, 166 pounds on 12/07/18, no weight was obtained in January 2019, 164 pounds on 02/01/19, and 151 pounds on 03/01/19 for a 8.61% severe weight loss in one month from 02/01/19 to 03/01/19 and a severe 14.24% severe weight loss in six months. Review of meal intake documentation report for February 2019 revealed Resident #14 consumed zero to 25% during 19 meals, 26 to 50% during 42 meals, 51 to 75% during six meals, and 75 to 100% during one meal. Resident #14 did not refuse any meals and meal intakes were not recorded for 16 meals. Observation on 04/10/19 at 5:56 P.M. revealed Resident #14 was eating dinner in bedroom. Resident was appropriately positioned with food tray on table directly in front of resident. The food tray included cut up chicken strips, macaroni and cheese noodles, cauliflower, mandarin oranges, chicken noodle soup, and an orange magic cup. The food was untouched, Resident #14 was drinking tea and reported not being hungry and not eating much food. Staff entered Resident #14's room, encouraged resident to eat, and left tray in room in front of resident. Interview on 04/11/19 at 3:18 P.M. with Registered Dietician Licensed Dietician (RDLD) #50 reported Resident #14 had lost weight in March 2019 but once reweigh it was no longer a significant weight loss. Resident #14's current weight was 153 pounds on 03/29/19 and weight on 03/01/19 was 151 pounds. A reweigh was requested on 03/05/19 as the residents prior weight on 02/01/19 was 164 pounds. The reweigh was obtained on 03/29/19 and was 153 pounds. RDLD #50 reported being unsure why it took so long to obtain the reweigh but reported since the reweigh was taken at the end of the month, Resident #14 then had a 6.7% weight loss over a two month period, from 02/01/19 to 03/29/19, and no longer triggered for weight loss so no new interventions were implemented and the physician wasn't notified. When asked about a six month weight loss for recorded weight of 169.5 pounds on 09/28/18 to 153 pounds on 03/29/19 for a calculated significant weight loss of 10.78%, RDLD #50 reported according to electronic health record calculations it was only a 9.4% weight loss in six months which was not significant. RDLD #50 reported being unsure why the survey tool weight calculator indicated an above 10% weight loss. RDLD #50 reported Resident #14 was on a regular diet and received additional calories and protein by receiving cottage cheese and applesauce with each meal, meal set up assistance was provided as needed and included cutting up meats. RDLD #50 acknowledged the additional calories provided by the cottage cheese and applesauce were in place prior to the recent weight loss, no additional interventions had been implemented, Resident #14 weights was only monitored monthly, and the physician wasn't consulted. Observation on 04/11/19 at 6:06 P.M. of Resident #14's weight obtained by State Tested Nursing Assistants (STNA's) #68 and #81 with a chair scale revealed a weight of 152 pounds. Interview on 04/11/19 at 6:54 P.M. with the Director of Nursing (DON) reported he/she was unsure why Resident #14 reweigh was not obtained timely. Weight changes including request for reweighs were discussed during risk management meetings, in which RDLD #50 was present, every Tuesday. The DON reviewed the minutes of the risk management meeting in February 2019 and reported no reweigh was requested for Resident #14 and there wasn't any documentation of physician notification of weight loss. Review of undated facility Weights Policy revealed any residents needing to be re-weighed were listed and given to nursing service. Residents with significant weight change were visited and charted on with appropriate interventions requested and put into place. 2. Medical record review revealed Resident #14 was admitted to the facility on [DATE] with a (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365462 If continuation sheet Page 5 of 20 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365462 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/11/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bridgetown Nursing and Rehabilitation Centre 4307 Bridgetown Road Cheviot, OH 45211 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0580 Level of Harm - Minimal harm or potential for actual harm re-entry date of 02/19/13. Diagnoses included hemiplegia and hemiparesis following cardiovascular disease. The resident was currently on hospice. Review of Resident #14's physicians order dated 08/20/18 revealed an order for a regular diet, regular texture, regular consistency, send cottage cheese and apple sauce with each tray. Residents Affected - Few Review of quarterly dietary profile dated 01/04/19 revealed Resident #14 had a current body weight of 166 pounds with a BMI of 31.4, obese. Weight remained fairly stable for the past six month. Oral intakes had been 25 to 50 percent (%) with occasional 50 to 75%. Family requested diet upgrade to regular consistency despite speech therapy recommendations to continue mechanical soft. Resident received cottage cheese and applesauce at every meal. Current diet was documented as appropriate to meet the nutritional needs and would clarify diet order with speech therapy and continue to monitor nutrition related issues as indicated. Review of care plan updated 01/08/19 revealed Resident #14 was at nutritional risk and/or dehydration as evidenced by supervision required with meals due to history of chewing and swallowing problems. Current body weight was 166 pounds with a body mass index (BMI) of 31.4, obese, with no significant weight changes. Interventions included to monitor percentage of meal consumed, monitor weights per policy, and provide diet as ordered. Review of significant change minimum data set (MDS) assessment dated [DATE] revealed the resident was assessed with moderately impaired cognitive skills for daily decision making, extensive assistance was required with bed mobility, transfers, personal hygiene, and limited assistance was required with eating. A wheelchair was utilized for mobility. Review of weight summary revealed Resident #14 was 61 inches tall. Weights recorded included 175 pounds on 09/05/18, 172.5 pounds on 09/14/18, 169.5 pounds on 09/28/18, 169 pounds on 10/12/18, 168 pounds on 11/09/18, 166 pounds on 12/07/18, no weight was obtained in January 2019, 164 pounds on 02/01/19, and 151 pounds on 03/01/19 for a 8.61% severe weight loss in one month from 02/01/19 to 03/01/19 and a severe 14.24% severe weight loss in six months. Review of meal intake documentation report for February 2019 revealed Resident #14 consumed zero to 25% during 19 meals, 26 to 50% during 42 meals, 51 to 75% during six meals, and 75 to 100% during one meal. Resident #14 did not refuse any meals and meal intakes were not recorded for 16 meals. Observation on 04/10/19 at 5:56 P.M., revealed Resident #14 was eating dinner in the residents room. The resident was appropriately positioned with the food tray on table directly in front of resident. The food tray included cut up chicken strips, macaroni and cheese noodles, cauliflower, mandarin oranges, chicken noodle soup, and an orange magic cup. The food was untouched. Resident #14 was drinking tea and reported not being hungry and not eating much food. Staff entered Resident #14's room, encouraged resident to eat, and left the tray in the room in front of resident. Interview on 04/11/19 at 3:18 P.M., with Registered Dietician Licensed Dietician (RDLD) #50 reported Resident #14 had lost weight in March 2019 but once reweigh, it was no longer a significant weight loss. Resident #14's current weight was 153 pounds on 03/29/19 and weight on 03/01/19 was 151 pounds. A reweigh was requested on 03/05/19 as the residents prior weight on 02/01/19 was 164 pounds. The reweigh was obtained on 03/29/19 and was 153 pounds. RDLD #50 reported being unsure why it took so long to obtain the reweigh but reported since the reweigh was taken at the end of the month, Resident #14 then had a 6.7% weight loss over a two month period, from 02/01/19 to 03/29/19, and no longer (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365462 If continuation sheet Page 6 of 20 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365462 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/11/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bridgetown Nursing and Rehabilitation Centre 4307 Bridgetown Road Cheviot, OH 45211 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0580 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few triggered for weight loss so no new interventions were implemented and the physician wasn't notified. When asked about a six month weight loss for recorded weight of 169.5 pounds on 09/28/18 to 153 pounds on 03/29/19 for a calculated significant weight loss of 10.78%, RDLD #50 reported according to electronic health record calculations it was only a 9.4% weight loss in six months which was not significant. RDLD #50 reported being unsure why the survey tool weight calculator indicated an above 10% weight loss. RDLD #50 reported Resident #14 was on a regular diet and received additional calories and protein by receiving cottage cheese and applesauce with each meal, meal set up assistance was provided as needed and included cutting up meats. RDLD #50 acknowledged the additional calories provided by the cottage cheese and applesauce were in place prior to the recent weight loss, no additional interventions had been implemented, Resident #14 weights were only monitored monthly, and the physician wasn't consulted. Observation on 04/11/19 at 6:06 P.M. of Resident #14's weight obtained by State Tested Nursing Assistants (STNA's) #68 and #81 with a chair scale revealed a weight of 152 pounds. Interview on 04/11/19 at 6:54 P.M. with the Director of Nursing (DON) reported he/she was unsure why Resident #14 reweigh was not obtained timely. Weight changes including request for reweighs were discussed during risk management meetings, in which RDLD #50 was present, every Tuesday. The DON reviewed the minutes of the risk management meeting in February 2019 and reported no reweigh was requested for Resident #14 and there wasn't any documentation of physician notification of weight loss. Review of undated facility Weights Policy revealed any residents needing to be re-weighed were listed and given to nursing service. Residents with significant weight change were visited and charted on with appropriate interventions requested and put into place. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365462 If continuation sheet Page 7 of 20 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365462 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/11/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bridgetown Nursing and Rehabilitation Centre 4307 Bridgetown Road Cheviot, OH 45211 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0582 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Level of Harm - Minimal harm or potential for actual harm Based on record review and staff interview, the facility failed to ensure Notice of Medicare Non-Coverage was provided timely. This affected two (#55 and #304) of three residents reviewed for Beneficiary Protection Notification. The census was 55. Residents Affected - Few Findings include: 1. Review of Notice of Medicare Non-Coverage revealed Resident #55 was provided written notice on 01/09/19 of therapy services ending on 01/10/19. 2. Review of Notice of Medicare Non-Coverage revealed Resident #304 was provided written notice on 03/23/19 of therapy services ending on 03/24/19. Interview on 04/11/19 at 4:21 P.M. with Social Service Designee (SSD) #58 verified notice of Medicare Non-Coverage were provided to Residents #55 and #304 only a day prior, not 48 hours prior, to the end of therapy services. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365462 If continuation sheet Page 8 of 20 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365462 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/11/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bridgetown Nursing and Rehabilitation Centre 4307 Bridgetown Road Cheviot, OH 45211 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0583 Keep residents' personal and medical records private and confidential. Level of Harm - Minimal harm or potential for actual harm Based on observations, record review and staff interviews, the facility failed to ensure privacy for a resident. This affected one (Resident #7) of two residents reviewed for privacy. The facility census 55. Residents Affected - Few Findings Include : Record review for Resident #7 revealed diagnoses including diabetes, high blood pressure, and depression. The most recent quarterly Minimum Data Set 3.0 (MDS) dated on 01/17/19 revealed the resident had no cognitive impairments and required minimal assistance of one with all care needs. The most recent Activities of Daily Living (ADL) plan of care revealed the resident needed minimal assistance and set up for hygiene. Observation during an interview on 04/09/19 at 3:00 P.M. revealed the resident had a private room. No privacy curtain was noted. When the door was opened you could see the resident from the hall way. While conducting the interview, Office employee (OE) #70 and the foot doctor entered the resident's room with out knocking. OE #70 confirmed she should have knocked before entering. Interview on 04/09/19 at 3:00 P.M. revealed Resident #7 noted she often washes up daily using a basin. Resident # 7 said the staff does not always knock on her door and when they do they do not wait to enter. Resident #7 said there have been times when she was washing up and staff just barge in leaving her feeling vulnerable. Interview with the Director of Nursing (DON) on 04/11/19 at 3:30 P.M., verified when staff do not knock or wait for the resident's to say come in, a privacy curtain would protect the residents privacy or the resident from embarrassment. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365462 If continuation sheet Page 9 of 20 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365462 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/11/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bridgetown Nursing and Rehabilitation Centre 4307 Bridgetown Road Cheviot, OH 45211 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0584 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, and staff and resident interview, the facility failed to ensure each resident was provided with a homelike environment in which their personal belongings were kept in a clean and orderly manner. This affected one resident (#16) of twenty-one resident's current resident's reviewed. Findings include: Resident #16 was admitted to the facility on [DATE] with diagnoses including cerebral palsy, dysphagia, major depressive disorder, chronic obstructive pulmonary disease, anxiety disorder, and abnormal posture. The facility completed a quarterly minimum data set (MDS) assessment of the Resident #16's cognitive and physical functional abilities dated 01/29/19. The 01/29/19 assessment identified the resident as having good memory, orientation, and recall, and requiring the physical assistance of at least one staff person for bed mobility, transferring, and dressing. The resident did not walk and accessed her environment in a special motorized wheel chair. The resident was interviewed, and observed, on 04/11/19 at 8:42 A.M. The resident was up in her motorized wheel chair in her room, she had just finished breakfast. Resident #16 indicated the facility did not take care of her clothing that it was piled on the bottom of her wardrobe and the floor of her closet. Loose clothing and bags of clothing and possessions were observed lying on the floor of the wardrobe and closet, with some of the clothing on hangars. Resident #16 stated it had been like that for months, and that laundry staff tell her she would have to get staff (nursing) to hang up the clothing for her, and they didn't do it either. She stated that staff have to hang up her clothes, and get them out for her, as she was not able to do it on her own. It was evident the resident could not get in the closet in her motorized wheel chair due to the amount of clothing and other laundry on the floor of the closet Interview on 04/11/19 at 9:26 A.M., with the Administrator verified Resident #16's wardrobe and closet had clothing accumulated in the bottom of the resident's wardrobe, and on the floor of the resident's closet, and there were many open hangers. The Administrator stated the resident's clothing should not be that way on the floor. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365462 If continuation sheet Page 10 of 20 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365462 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/11/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bridgetown Nursing and Rehabilitation Centre 4307 Bridgetown Road Cheviot, OH 45211 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0623 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure a written notice including reasons for transfer/discharge and appeal rights was provided to the resident, resident's representative, and ombudsman prior to transfer/discharge. This affected one resident (#56) of one resident reviewed for Hospitalization. The facility census was 55. Findings include: Resident #56 was admitted to the facility on [DATE] with diagnoses including pneumonia, acute respiratory failure with hypoxia, hypertension, diabetes mellitus type 2, atrial fibrillation, generalized anxiety disorder, adult failure to thrive, and anemia due to anti-neoplastic chemotherapy. Review of the Resident #56's nursing progress notes revealed the resident was sent out to the hospital on [DATE] due to a change in her condition. On 02/24/19 at 1:33 P.M., Licensed Practical Nurse (LPN) #52 documented the resident stated she was not feeling very well today. LPN #52 took and recorded the resident's vital signs which indicated the Resident #56's oxygen saturation was only 84% while receiving oxygen at 4 liters per minute via nasal cannula. LPN #52 increased the resident's oxygen to 5 liters per minute, and a breathing treatment was administered. LPN #52 then notified the resident's physician who ordered to transfer Resident #56 to the emergency department of a local hospital for evaluation. The resident was admitted with acute respiratory failure with hypoxia. On 04/10/19 at 3:34 P.M., Social Services Designee (SSD) #58 was asked to provide documentation that Resident #56 and/or her representative, and the Ombudsman, was provided with the reason for the resident's discharge and a statement of appeal rights. SSD #56 stated that she was not aware of the requirement, the Admissions Staff (AS) #28 handled bed hold notices. An interview was conducted with the Admissions Staff (AS) #28 to ascertain if Resident #56 or their representative, and the Ombudsman, had been provided with the required discharge notice explaining the reason for the resident's discharge and how to appeal the discharge if they chose. AS #28 reported she was not familiar with the requirement and reported the facility did not send out a discharge notice with all required elements, including the reason for the discharge and how to appeal the discharge to the resident or their representative or other residents discharged to the hospital. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365462 If continuation sheet Page 11 of 20 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365462 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/11/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bridgetown Nursing and Rehabilitation Centre 4307 Bridgetown Road Cheviot, OH 45211 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0677 Provide care and assistance to perform activities of daily living for any resident who is unable. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, resident and staff interviews, the facility failed to ensure a dependent resident received daily care. This affected one (#30) of three residents reviewed for activities of daily living. The facility census was 55. Residents Affected - Few Findings Include : Review of Resident #30's medical record revealed diagnoses including seizure disorder, anxiety, depression and parkinsons. Review of Resident #30's most recent annual Minimum data Set 3.0 (MDS) dated [DATE] revealed the resident was severely cognitively impaired and required extensive assistance of one with her care. The MDS also noted the resident was incontinent of urine and had a colostomy. Review of the plan of care for activities of daily living notes the resident needed assistance with her colostomy daily and had behaviors of removing her colostomy bag. Observation of the resident on 04/09/19 at 3:05 P.M., revealed the residents hair was uncombed. The resident's clothes were soiled with brown liquid, her teeth were caked with food and the resident had an offensive body odor. The resident was observed in her wheel chair in the hall way. Interview with State Tested Nursing Assistant (STNA) #20 on 04/09/19 at 3:30 P.M revealed she had not provided care to the resident since 11:00 A.M. STNA # 20 continued to sit at the desk and made no attempts to go care for the resident. This was reported to Licensed Practical Nurse (LPN) #79 who went and assisted the resident. LPN #79 verified STNA #20 should not have left the resident in that condition. Observation on 04/10/19 at 1:06 P.M., revealed the resident was clean, hair combed and had no odors. Interview with STNA #115 on 04/10/19 revealed the resident required frequent monitoring due to her behaviors of removing her colostomy bag. STNA #115 noted if you keep her bag emptied the resident will not bother it. Observations on 04/11/19 at 9:20 A.M., revealed the resident was lying in bed. The bed had no sheets on it. The resident had no pants on so her skin was against the plastic mattress cover. The room had an offensive odor. The bed sheets and the residents clothes were on the floor beside the bed soiled with urine and stool. Interview with the Director of Nursing (DON) on 04/11/19 at 9:30 A.M., verified the resident should not be left in the condition she was and verified the above observation. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365462 If continuation sheet Page 12 of 20 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365462 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/11/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bridgetown Nursing and Rehabilitation Centre 4307 Bridgetown Road Cheviot, OH 45211 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, medical record review, and staff interview, the facility failed to provide care for each resident consistent with physicians orders. This affected one (#35) of one resident reviewed for Respiratory Care, and one (#4) of two residents reviewed for Edema. The facility census was 55. Residents Affected - Few Findings include: 1. Resident #35 was admitted to the facility on [DATE] with diagnoses including pneumonia, infection and inflammatory reactions, chronic respiratory failure with hypoxia, hypertensive heart disease, atrial fibrillation, breakdown of cystostomy catheter, and dementia. The facility completed an admission minimum data set (MDS) assessment of Resident #35 dated 03/15/19. The 03/15/19 assessment identified the resident as having severely impaired memory and recall, and shortness of breath with exertion, when sitting at resident and when lying flat. The assessment also identified the resident as receiving oxygen therapy while a resident. Review of Resident #35's admission and current physician's orders revealed the resident did not have an order for oxygen. Review of Resident #35's current comprehensive plan of care revealed a plan of care to address the resident's problem/need of potential for alteration in respiratory status due to being oxygen dependent related to chronic respiratory failure with hypoxia and congestive heart failure. The goals was for the resident to maintain adequate oxygenation through the review date. Interventions included providing the resident with oxygen as ordered, and to change the cannula tubing weekly and as needed. Resident #35 was observed on 04/11/19 at 10:30 A.M., lying in bed watching television. He had an oxygen concentrator at his bedside which was operating and tubing running from the concentrator to a nasal cannula which the resident had removed. He stated he was aware the nasal cannula was off, did not need it at that time, and would reapply it when he got ready to take a nap. Resident #35 did not appear in any respiratory distress at that time. Observation of the oxygen concentrator revealed the concentrator was set to deliver five liters of oxygen per minutes. An interview was conducted with Licensed Practical Nurse (LPN) #52 on 04/11/19 at 5:31 P.M. verified she could not find the oxygen order, and stated he had been on oxygen continuously at five liters per minutes since admission to the best of her recollection. However, she could not find a current order for the resident to have oxygen in the electronic health record. An interview was conducted with the Director of Nursing (DON) on 04/11/19 at 6:30 P.M. The DON reviewed the resident's current paper and electronic health record and affirmed the resident did not have a current order to receive oxygen. She then contacted the resident's physician and obtained an order for the resident to receive oxygen at two liters a minute. The DON confirmed that when she went to check on the resident's oxygen, prior to obtaining an order, it was set at five liters a minute. 2. Review of the medical record for Resident #4 revealed she had an admission date of 09/07/17 with diagnoses of major depressive disorder, unspecified muscle weakness, chronic ishemic heart disease, and edema. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365462 If continuation sheet Page 13 of 20 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365462 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/11/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bridgetown Nursing and Rehabilitation Centre 4307 Bridgetown Road Cheviot, OH 45211 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0684 Level of Harm - Minimal harm or potential for actual harm Review of the orders for Resident #4 revealed she had an order for elastic stockings to be placed bilaterally to lower extremities daily. They were to be placed on in the morning and taken off at night for edema. An observation on 04/11/19 at 10:25 A.M., of Resident #4 revealed she was dressed and sitting in a chair brushing her hair. The resident was wearing ankle socks. Residents Affected - Few In an interview on 04/11/19 at 10:30 A.M., with Resident #4 revealed the staff have not been putting elastic stocking on her legs. In an interview on 04/11/19 at 11:05 A.M., with Licensed Practical Nurse (LPN) #52 verified they had not been putting on or taking off the elastic stockings as ordered. In an interview on 04/11/19 at 11:25 A.M. with LPN # 105 verified the staff are charting they are putting them and taking them off, but they are not. She went on to state they have small, medium and large stockings in stock. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365462 If continuation sheet Page 14 of 20 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365462 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/11/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bridgetown Nursing and Rehabilitation Centre 4307 Bridgetown Road Cheviot, OH 45211 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0692 Provide enough food/fluids to maintain a resident's health. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, medical record review, review of facility policy, and staff interviews, the facility failed to ensure to timely address a resident's significant weight loss. This affected two (Resident #15 and Resident #14) of five residents reviewed for Nutrition. The facility census was 55. Residents Affected - Few Findings include: Resident #15 was admitted to the facility on [DATE] with diagnoses including adult failure to thrive, altered mental status, syncope and collapse, and dysphagia. Review of Resident #15's quarterly minimum data set (MDS 3.0) dated 01/29/19, identified the resident as having poor short and long term memory, having severely impaired cognitive skills, and requiring the extensive assistance of one staff person to eat. The resident's height was 66 inches and weight was 148 pounds at the time of the assessment. Resident #15 was identified as having weight loss at that time, and not on a prescribed weight loss regimen. Resident #15's current plan of care for being at nutritional risk revealed the plan included documentation of an added problem/need on 03/26/19 that the resident was refusing food or to be fed at times. The goal was for the resident to consume at least 75% of her meals daily. Review of Resident #15's physician's orders revealed an order for Speech Therapy (ST) dated 03/29/19. The physician order ST to evaluate the resident and treat the resident three to five times a week to address the resident's dysphagia. Treatment was to include assessment of safety and diet tolerance and monitoring. Review of Resident #15's current physician's orders revealed an order for a four ounce frozen nutritional supplement to be given twice daily effective 01/01/19. A new diet order on 04/02/19 indicated the resident was to receive a pureed diet with nectar thickened liquids for swallowing problems. Further review of discontinued physician's orders revealed the resident was on a mechanically soft diet prior to 04/02/19. A ST discharge summary for Resident #15, completed by a Speech and Language Pathologist (SLP), indicated the resident was evaluated on 03/29/19, and was being discharged on 04/04/19. The SLP recommended the resident have a pureed diet with nectar thick liquids. Review of Resident #15's weight history, documented in the electronic health record, revealed the resident lost 21 pounds in a seven day period. The resident's recorded weekly weights were as follows: 03/06/19 at 144 pounds; 03/13/19 at 144 pounds, 03/20/19 at 123 pounds, no weight recorded on 03/27/19 per the schedule, and 04/03/19 at 123 pounds. Review of Resident #15's nutrition progress notes dated 04/02/19 by Registered Dietician (RD) revealed the resident had a 15.2% weight loss in the past 30 days. The resident' body mass index was 19.9 which was within normal limits. RD #50 documented the resident was on a regular, mechanically soft diet with nectar thick liquids, with frozen nutritional supplement twice daily. She noted the resident's oral intakes had been averaging 25% to 50% at most meals. The resident had been pocketing food recently and had an order for speech and language pathologist to treat for dysphagia, and possibly being downgraded (diet texture) per therapy. RD #50's plan was to continue weekly weights and monitor (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365462 If continuation sheet Page 15 of 20 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365462 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/11/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bridgetown Nursing and Rehabilitation Centre 4307 Bridgetown Road Cheviot, OH 45211 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0692 and follow-up as indicated. Level of Harm - Minimal harm or potential for actual harm Review of March oral intake records for Resident #15 revealed the resident consumed 51% to 76% of her meal once of 93 opportunities, 26% to 50% of her meal nine of 93 opportunities, consumed 0% to 25% of her meals 41 of 93 opportunities, consumed 0% of her meal or refused 16 of 93 opportunities. There was no record of the amount of the meal the resident consumed for 26 of 93 meals in March of 2019. Residents Affected - Few Review of the physician progress notes failed to reveal any notification of the resident's physician, or RD #50, regarding the 21-pound significant weight loss. Observation on 04/10/19 at 5:34 P.M., revealed Resident #15 was observed in her room in bed on 04/10/19 at 5:34 P.M. being spoon fed by State Tested Nurse Aide (STNA) #115. The resident appeared frail, with a diminished level of alertness. She bilateral hand contractures. The resident was served a pureed diet with nectar thickened liquids, she took very small bites, and a very limited number of bites. She did not assist with self-feeding. The resident's meal tray card indicated she was supposed to get a four ounce cup of frozen nutritional supplement but it was not on the tray. STNA #115 verified it was the supplement was not on the tray and stated she would call down to the kitchen to have it delivered after the resident ate her solid food. On 04/10/19 at 5:51 P.M., the resident was finished eating. She consumed a bite or two of the meat and starch, about 4 ounces of thickened liquid, and all of the frozen nutritional supplement. STNA #115 was attempting to get the resident to take a few bites of the pureed fruit on her tray. The nurse aide reported the resident typically eats a good breakfast, about half of her lunch, and does not eat much if any of her supper. STNA #115 stated she does eat all the frozen nutritional supplement. On 04/11/19 at 8:27 A.M., STNA #74 was observed spoon feeding Resident #15 in the unit dining room. The resident rarely opened her eyes while being fed. STNA #74 shared the resident typically eats very little. At the conclusion of the meal, the resident had consumed about 1/2 of her oatmeal, about 1/4 of the scrambled eggs, four ounces of apple juice, and all of the frozen nutritional supplement. An interview was conducted with Registered Dietitian (RD) #50 on 04/11/19 at 3:34 P.M. revealed she was not notified of Resident #15's weight loss when first identified on 03/20/19. RD #50 reported she was not aware the resident had a recorded weight loss of 21 pounds until she was at the facility on 04/02/19. When asked if she ever requested to have the resident reweighed she verified she did not, as it was known the resident had a major decrease in her intake and was pocketing food. RD #50 shared that she was evaluated by a speech therapist and her diet was downgraded to pureed, and stated she was hopeful her weight would bounce back. She stated the resident was on weekly weights, and now getting the four ounces of frozen supplement twice daily (had been receiving since 01/01/19). RD #50 did not recommend any new nutritional interventions after the resident's unintended weight loss. Interview with Licensed Practical Nurse (LPN) #92 on 04/11/19 at 3:47 P.M., verified the resident's recorded weights reflected a 21-pound weight loss during March 2019, and her weight on 03/20/19 was 123 pounds. LPN #92 verified the physician was not notified of the weight loss. In addition, there was a nursing progress note by LPN #79 on 03/20/19 at 7:00 P.M. at which time the nurse documented she was leaving a note for the night shift to re-check the resident's weight. LPN #92 verified no re-weigh of the resident was done. Resident #15 was weighed at the request of the surveyor on 04/11/19 at 4:04 P.M., with the resident's representative approval. The resident weighed 129.5 pounds. LPN #92 assisted in weighing the (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365462 If continuation sheet Page 16 of 20 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365462 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/11/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bridgetown Nursing and Rehabilitation Centre 4307 Bridgetown Road Cheviot, OH 45211 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0692 resident and confirmed the resident's weight on 04/11/19 was 129.5. Level of Harm - Minimal harm or potential for actual harm Interview on 04/11/19 at 4:30 P.M., with the Administrator verified Resident #15's 21-pound weight loss in a week, would constitute a significant change in physical status. She replied that significant weight loss would fall under a significant change in physical status. Residents Affected - Few On 04/11/19 at 4:47 P.M., LPN #92 was asked how the physician came to order the evaluation and treatment for speech therapy on 03/29/19 if the physician was unaware of the resident's weight loss. She stated that ST was ordered as the resident's daughter had concerns regarding the resident's reduced intake and pocketing of food. She stated she would alert the resident's physician regarding the significant unintended weight loss at that time. The facility policy titled Notification and Reporting of Changes in Health Status revealed the facility would immediately inform the resident, consult with the resident's physician or Medical Director, if the attending physician was not available, and notify the resident and/or sponsor or authorized representative unless the resident's objects and other proper authority in accordance with state and local law and regulations when there is a significant change in the resident's physical status. The facility did not have a specific policy or procedure regarding significant weight changes when one was requested on 04/11/19.2. Medical record review revealed Resident #14 was admitted to the facility on [DATE] with a re-entry date of 02/19/13. Diagnoses included hemiplegia and hemiparesis following cardiovascular disease. The resident was currently on hospice. Review of Resident #14's physicians order dated 08/20/18 revealed an order for a regular diet, regular texture, regular consistency, send cottage cheese and apple sauce with each tray. Review of quarterly dietary profile dated 01/04/19 revealed Resident #14 had a current body weight of 166 pounds with a BMI of 31.4, obese. Weight remained fairly stable for the past six month. Oral intakes had been 25 to 50 percent (%) with occasional 50 to 75%. Family requested diet upgrade to regular consistency despite speech therapy recommendations to continue mechanical soft. Resident received cottage cheese and applesauce at every meal. Current diet was documented as appropriate to meet the nutritional needs and would clarify diet order with speech therapy and continue to monitor nutrition related issues as indicated. Review of care plan updated 01/08/19 revealed Resident #14 was at nutritional risk and/or dehydration as evidenced by supervision required with meals due to history of chewing and swallowing problems. Current body weight was 166 pounds with a body mass index (BMI) of 31.4, obese, with no significant weight changes. Interventions included to monitor percentage of meal consumed, monitor weights per policy, and provide diet as ordered. Review of significant change minimum data set (MDS) assessment dated [DATE] revealed the resident was assessed with moderately impaired cognitive skills for daily decision making, extensive assistance was required with bed mobility, transfers, personal hygiene, and limited assistance was required with eating. A wheelchair was utilized for mobility. Review of weight summary revealed Resident #14 was 61 inches tall. Weights recorded included 175 pounds on 09/05/18, 172.5 pounds on 09/14/18, 169.5 pounds on 09/28/18, 169 pounds on 10/12/18, 168 pounds on 11/09/18, 166 pounds on 12/07/18, no weight was obtained in January 2019, 164 pounds on 02/01/19, and 151 pounds on 03/01/19 for a 8.61% severe weight loss in one month from 02/01/19 to (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365462 If continuation sheet Page 17 of 20 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365462 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/11/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bridgetown Nursing and Rehabilitation Centre 4307 Bridgetown Road Cheviot, OH 45211 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0692 03/01/19 and a severe 14.24% severe weight loss in six months. Level of Harm - Minimal harm or potential for actual harm Review of meal intake documentation report for February 2019 revealed Resident #14 consumed zero to 25% during 19 meals, 26 to 50% during 42 meals, 51 to 75% during six meals, and 75 to 100% during one meal. Resident #14 did not refuse any meals and meal intakes were not recorded for 16 meals. Residents Affected - Few Observation on 04/10/19 at 5:56 P.M., revealed Resident #14 was eating dinner in the residents room. The resident was appropriately positioned with the food tray on table directly in front of resident. The food tray included cut up chicken strips, macaroni and cheese noodles, cauliflower, mandarin oranges, chicken noodle soup, and an orange magic cup. The food was untouched. Resident #14 was drinking tea and reported not being hungry and not eating much food. Staff entered Resident #14's room, encouraged resident to eat, and left the tray in the room in front of resident. Interview on 04/11/19 at 3:18 P.M., with Registered Dietician Licensed Dietician (RDLD) #50 reported Resident #14 had lost weight in March 2019 but once reweigh, it was no longer a significant weight loss. Resident #14's current weight was 153 pounds on 03/29/19 and weight on 03/01/19 was 151 pounds. A reweigh was requested on 03/05/19 as the residents prior weight on 02/01/19 was 164 pounds. The reweigh was obtained on 03/29/19 and was 153 pounds. RDLD #50 reported being unsure why it took so long to obtain the reweigh but reported since the reweigh was taken at the end of the month, Resident #14 then had a 6.7% weight loss over a two month period, from 02/01/19 to 03/29/19, and no longer triggered for weight loss so no new interventions were implemented and the physician wasn't notified. When asked about a six month weight loss for recorded weight of 169.5 pounds on 09/28/18 to 153 pounds on 03/29/19 for a calculated significant weight loss of 10.78%, RDLD #50 reported according to electronic health record calculations it was only a 9.4% weight loss in six months which was not significant. RDLD #50 reported being unsure why the survey tool weight calculator indicated an above 10% weight loss. RDLD #50 reported Resident #14 was on a regular diet and received additional calories and protein by receiving cottage cheese and applesauce with each meal, meal set up assistance was provided as needed and included cutting up meats. RDLD #50 acknowledged the additional calories provided by the cottage cheese and applesauce were in place prior to the recent weight loss, no additional interventions had been implemented, Resident #14 weights were only monitored monthly, and the physician wasn't consulted. Observation on 04/11/19 at 6:06 P.M. of Resident #14's weight obtained by State Tested Nursing Assistants (STNA's) #68 and #81 with a chair scale revealed a weight of 152 pounds. Interview on 04/11/19 at 6:54 P.M. with the Director of Nursing (DON) reported he/she was unsure why Resident #14 reweigh was not obtained timely. Weight changes including request for reweighs were discussed during risk management meetings, in which RDLD #50 was present, every Tuesday. The DON reviewed the minutes of the risk management meeting in February 2019 and reported no reweigh was requested for Resident #14 and there wasn't any documentation of physician notification of weight loss. Review of undated facility Weights Policy revealed any residents needing to be re-weighed were listed and given to nursing service. Residents with significant weight change were visited and charted on with appropriate interventions requested and put into place. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365462 If continuation sheet Page 18 of 20 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365462 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/11/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bridgetown Nursing and Rehabilitation Centre 4307 Bridgetown Road Cheviot, OH 45211 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0745 Provide medically-related social services to help each resident achieve the highest possible quality of life. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, and staff and resident interview, the facility failed to provide each resident with medically-related social services to assist in resolving roommate issues which impacted their psychosocial well-being. This affected two residents (#13, #39) of three reviewed for resident to resident interactions. The facility census was 55. Residents Affected - Few Findings include: Resident #13 was admitted to the facility on [DATE] with diagnoses including unspecified intellectual disabilities, major depressive disorder, anxiety disorder, and abnormal posture. The facility completed a quarterly minimum data set assessment (MDS 3.0) of the resident's cognitive status dated 01/21/19. The 01/21/19 assessment identified the resident as having good memory, orientation, and recall. Resident #39 was admitted to the facility on [DATE] with diagnoses including aphasia, hemiplegia, seizure disorder, anxiety disorder, and depression. The facility completed a quarterly minimum data set (MDS 3.0) assessment of the resident's cognitive status dated 03/19/19. The 03/19/19 assessment identified the resident as having good memory, orientation, and recall. Resident #13 and #39 were roommates. They resided on the first floor of the facility. On 08/23/18 Social Services Designee (SSD) #58 documented in Resident #13's medical record that she spoke with the resident and her family member to inform the family that the resident was getting a new roommate that day. SSD #58 noted the resident was okay with the room change. There were no other social service progress notes in the resident's medical record after 08/23/18. On 04/10/19 at 9:35 A.M., an interview was conducted with Resident #13. Resident #13 reported during the interview that her roommate, Resident #39, calls her a big baby. She stated she told SSD #58 that she wanted to move to another room last week. Resident #13 went on to explain that her roommate moves her personal items around the room. An interview was conducted with SSD #58 on 04/10/19 at 3:27 P.M. regarding Resident #13's reports that she did not like how her roommate spoke to her and that she would like to move. SSD #58 verified she was approached by Resident #13 who stated that she wanted to move, but did not tell her why. She stated that she offered Resident #13 a semi-private room on the second floor, but she did not want to go upstairs. SSD #59 stated that she told Resident #13 that she would let her know if a semi-private room on the first floor opened up. She denied that Resident #13 voiced any concerns about her roommate, and when asked about it the resident stated to her she did not want to talk about it. SSD #58 stated they have been roommates for about five months. DDS #59 did share the resident's roommate, Resident #39, did request an air freshener for the room but did not express that she was dissatisfied with Resident #13 or wanted to move. When asked if she had documented the resident's requests to change rooms, and declining to talk about why she wanted to move, she stated she did not. SSD #59 affirmed the last social service progress note evident in Resident #13's medical record was in 08/23/18. On 04/11/19 at 10:56 A.M., an interview was conducted with State Tested Nurse Aide (STNA) #91 who (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365462 If continuation sheet Page 19 of 20 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365462 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/11/2019 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Bridgetown Nursing and Rehabilitation Centre 4307 Bridgetown Road Cheviot, OH 45211 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0745 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few was routinely assigned to care for Residents #13 and #39. STNA #91 stated Resident #13 does not complain about Resident #39 but you can tell she was a little intimidated by her. Resident #13 does not like to go in her room, and stays out of Resident #39's way. She denied ever hearing Resident #39 call Resident #13 names. However, she reported that Resident #39 complained about Resident #13 being messy, leaving used briefs on the floor, clogging the toilet, and messing up their bathroom. STNA #91 explained that Resident #13 does not like to be touched and tries to perform all of her own personal care, and tries to wash up in the bathroom sink. She stated that a couple of people did go to SSD #58 and tell her that Residents #13 and #39 were not getting along in the room, it was earlier last month when the facility was moving some residents to different rooms. STNA #91 could not recall exactly who went to talk with SSD #58 but did report that staff were aware of the roommate problems the two residents were having. A follow-up interview was conducted with SSD #58 on 04/11/19 at 12:25 P.M. regarding Resident #13's request for a room change, and Resident #39's request for an air freshener. She reported that Resident #39's reason for requesting an air freshener for the room had to do with Resident #13's hygiene and cleaning herself up in the room, and made the request about 03/29/19. SSD #58 stated that Resident #39 did not want to change rooms. She affirmed she did not document either Resident #13's or Resident #39's concerns regarding their roommate situations, and stated only that there were no semi-private rooms available on the first floor to move either of the residents, and Resident #39 did not want to move. An interview was conducted with Resident #39 on 04/11/19 at 2:10 P.M. regarding her satisfaction with her current room and roommate. Resident #39 reported that she liked Resident #13 as a person, and tried to get along with her, but did not like living with her. She shared the resident won't let others take care of her, she doesn't want to be touched, she takes care of herself and leave soiled towels, soiled briefs, and washcloths in the room and on the floor and makes the room smell. Resident #39 reported that sometimes the room smells very bad, and she like things to be clean, that having things clean was important to her. She stated that she had picked up after Resident #13 but isn't doing it anymore. Resident #39 stated she has told SSD #58 about the problem often, and does not fell like anyone was doing anything about it. She reported she had said things to Resident #13 about needing to clean up after herself, but nothing purposefully hurtful. She stated she does not want to move, does not want to go upstairs, and does not feel the facility was addressing her concerns. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365462 If continuation sheet Page 20 of 20