F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on record review and interview, the facility failed to ensure Resident #9 was assessed following a
reported incident in which the resident acquired bruising on her forehead. This finding affected one
(Resident #9) of three residents reviewed for quality of care.
Residents Affected - Few
Findings include:
Review of Resident #9's progress note dated 04/10/25 at 3:00 P.M. revealed the resident stated yesterday
morning while she was sitting on the commode, she leaned forward and bumped her forehead on the
handrail which caused a small faint bruise. She stated she did not tell staff this occurred yesterday.
Resident #9 denied complaints of pain/dizziness/or blurred vision. The daughter was present at the time of
the conversation and the physician was notified.
Review of Resident #9's progress note dated 04/11/25 at 9:23 A.M. revealed the interdisciplinary team
(IDT) reviewed the incident of 04/10/25. The resident stated that yesterday morning while sitting on the
commode, she leaned forward and bumped her forehead on the hand rail which caused a small faint bruise
to the middle of the forehead. She denied complaints of pain/discomfort/dizziness. The power-of-attorney
(POA) and physician were notified.
Review of Resident #9's medical record did not reveal evidence the resident's skin was assessed following
the incident in which the resident acquired a bruise on her forehead.
Interview on 04/24/25 at 9:41 A.M. with the Director of Nursing (DON) revealed Registered Nurse (RN)
#222 talked to resident who stated she bumped head on grab bar in bathroom. DON confirmed RN #22 did
not complete a full assessment of Resident #9's skin on 04/10/25 following the reported incident in which
the resident acquired a bruise to the resident's forehead.
Review of the Accident/Incident policy and procedure revised 01/10/14 revealed the nurse would document
the incident in the narrative nurse notes section of the resident's medical record and include the first aide,
vital signs, and results of the physical assessment (i.e. bruises, scratches, edema, bleeding, redness, pain
etc.).
This deficiency represent non-compliance investigated under Complaint Number OH00165090.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
365494
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365494
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Chapel Hill Community
12200 Strausser St NW
Canal Fulton, OH 44614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
Based on record review, policy review, and interview, the facility failed to ensure there was consistent
communication between the facility and the dialysis center regarding Resident #48's health information and
hemodialysis treatments. This affected one resident (Resident #48) out of one resident reviewed for
dialysis. The facility census was 75.
Residents Affected - Few
Findings include:
Review of the medical record for Resident #48 revealed an admission date of 07/14/23 with diagnosis
including but not limited to paraplegia, end stage renal disease, acute kidney failure, and type 1 diabetes
mellitus with hypoglycemia.
Review of the physician's orders for April 2025 revealed orders for hemodialysis two times a week on
Monday and Friday at the outside dialysis facility, send dialysis book with resident, obtain vital
signs/assessment and post dialysis vital signs/assessment upon return, check vital sign pre and post
dialysis (also check dialysis site) two times a day every Monday and Friday.
Review of the dialysis communication binder for Resident #48 revealed only five (5) hemodialysis
communication forms for January 2025 to April 2025, some were not completed accurately or at all. The
first pre-dialysis communication form in the binder had no name or date, but had vital signs filled in the
form. There was no signature of nurse who completed the pre-dialysis form. The post-dialysis form was
completed by the dialysis unit with nurse signature and date of 01/10/25.
There were no other forms located in the dialysis binder for Resident #48 for February 2025.
The next communication form in the binder was dated 03/12/25 which included Resident #48's name date,
and vital signs. There was no nurse signature of completion. The post-dialysis form was completed by the
dialysis unit.
The next communication form in the binder was dated 03/19/25 which included Resident #48's name and
date. Nothing was completed on the pre-dialysis form and the post dialysis form was left blank.
The next communication form in the binder was dated 03/26/25 which included Resident #48's name and
date. Nothing was completed on the pre-dialysis form but it included the nurses' signature and date. The
post dialysis form was left blank.
The next communication form in the binder was dated 04/11/25 with the completed pre-dialysis information
by the facility and post dialysis information by outside facility.
Interview on 04/22/25 at 3:16 P.M. with Director of Nursing (DON) confirmed the dialysis communication
forms were not being completed accurately or at all. DON confirmed the facility did not have all the dialysis
communication forms for Resident #48 for all dialysis days. DON reported he just started the dialysis
communication binder this year due to issues prior to getting notes for the dialysis facility. DON confirmed
no other dialysis forms other than what is in the dialysis binder, to include only five (5) forms. DON reported
there were no other dialysis communication forms available.
Interview on 04/23/25 at 8:12 A.M. with Dialysis Registered Nurse (RN) 300 confirmed the outside dialysis
facility didn't always receive the communication binder with forms completed.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365494
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365494
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Chapel Hill Community
12200 Strausser St NW
Canal Fulton, OH 44614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Level of Harm - Minimal harm
or potential for actual harm
Review of facility policy, Outpatient Dialysis Services/Peritoneal Dialysis, revised 03/2022, revealed the
facility provides in-house peritoneal dialysis and facilitates outpatient dialysis services to assure
uninterrupted provision of care across the continuum.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365494
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365494
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Chapel Hill Community
12200 Strausser St NW
Canal Fulton, OH 44614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated,
prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic
medications are only used when the medication is necessary and PRN use is limited.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview, the facility failed to ensure non-pharmacological interventions were attempted
prior to administering Resident #13's as needed anti-anxiety medication. This finding affected one
(Resident #13) of five residents reviewed for unnecessary medications.
Findings include:
Review of Resident #13's medical record revealed the resident was admitted on [DATE] with diagnoses
including vascular dementia, cognitive communication deficit and anxiety disorder.
Review of Resident #13's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident
exhibited severe cognitive impairment.
Review of Resident #13's care plans did not reveal interventions including attempting non-pharmacological
interventions prior to administering the resident's anti-anxiety medication.
Review of Resident #13's physician orders revealed an order dated 03/07/25 to document
nonpharmaceutical and pharmaceutical interventions in the nurses notes along with the effectiveness every
shift for behavior monitoring; an order dated 03/21/25 (discontinued 04/21/25) for Lorazepam (anti-anxiety)
0.5 mg (milligrams) administer one tablet by mouth every eight hours as needed for anxiety/agitation; and
an order dated 04/21/25 for Lorazepam 0.5 mg give one tablet by mouth every eight hours as needed for
anxiety/agitation for six months.
Review of Resident #13's medication administration records (MARS) from 04/01/25 to 04/22/25 revealed
the Lorazepam anti-anxiety medication was administered on 04/01/25 at 2:08 P.M.; 04/03/25 at 9:24 P.M.;
04/04/25 at 8:44 P.M.; 04/05/25 at 12:15 P.M.; 04/06/25 at 12:01 P.M.; 04/06/25 at 8:52 P.M.; 04/09/25 at
9:35 A.M.; 04/11/24 at 10:57 A.M.; 04/12/25 at 9:57 P.M.; 04/13/25 at 10:10 P.M.; 04/16/25 at 8:44 A.M.;
04/18/25 at 6:36 P.M.; 04/20/25 at 11:21 A.M.; and 04/20/25 at 9:06 P.M.
Review of Resident #13's progress notes from 04/01/25 to 04/22/25 revealed no evidence
non-pharmacological interventions were attempted prior to administering the as needed anti-anxiety
medication.
Interview on 04/22/25 at 1:44 P.M. with the Director of Nursing (DON) confirmed Resident #13's medical
record did not have evidence non-pharmacological interventions were attempted prior to administering as
needed anti-anxiety medications.
Interview on 04/23/25 at 8:38 A.M. with Registered Nurse (RN) MDS #188 confirmed Resident #13's care
plans were not complete and accurate and did not include an intervention for staff to attempt
non-pharmacological interventions prior to administering the resident's anti-anxiety medication.
Review of the Antipsychotic/Psychotropic Drugs policy revised 01/31/23 revealed antipsychotic and
psychotropic drug therapy shall be used only when it was necessary to treat a specific condition. Gradual
dose reductions and behavioral interventions, unless contraindicated, would be used to reduce or
discontinue the use of antipsychotic and psychotropic drugs.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365494
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365494
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Chapel Hill Community
12200 Strausser St NW
Canal Fulton, OH 44614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, observation, staff interview and facility policy review the facility failed to implement enhanced
barrier precautions during Resident #38's wound care. This deficient practice affected one resident
(Resident #38) out of three residents reviewed for transmission based precautions. The facility census was
75.
Residents Affected - Few
Findings Include:
Review of Resident #38's medical record revealed admission date 03/11/25 with diagnoses including but
not limited to fracture of right shoulder, dislocation of right shoulder, dementia, and depression.
Review of Resident #38's admission Minimum Data Set (MDS) dated [DATE] revealed Resident #38
required assistance from staff to complete activities of daily living (ADL) tasks and required a sling to be
worn on the right arm/shoulder related to a fractured right shoulder. Resident #38 had impaired cognition
with a Brief Interview Mental Status (BIMS) score of five out of a possible 15.
Review of Resident #38's physician orders dated 04/01/25 to 04/23/25 revealed an order dated 04/08/25 to
cleanse spine with normal saline and pat dry. Apply Medihoney and cover with clean dry dressing. Change
daily and as needed (PRN) if soiled, an order dated 04/08/25 to follow [NAME] Wound Care, and an order
dated 04/21/25 for Resident #38 to be on enhanced barrier precautions (EBP) every shift for wound.
Review of Resident #38's Treatment Administration Record (TAR) dated 04/08/25 to 04/22/25 revealed the
order dated 04/08/25 to cleanse spine with normal saline and pat dry. Apply Medihoney and cover with
clean dry dressing. Change daily and as needed (PRN) if soiled, was marked as completed daily.
Review of Resident #38's at risk for skin alteration care plan dated 04/14/25 revealed Resident #38 had a
pressure area Stage III to mid back with interventions including pressure reducing mattress and treatment
as ordered, and enhanced barrier precautions (EBP) care plan related to chronic wounds (pressure ulcers)
dated 04/22/25 with interventions including high contact resident care activities requiring EBP: performing
wound care.
Review of Resident #38's full skin assessment dated [DATE] revealed the initial wound assessment for
pressure area to mid back measuring 5.8 centimeters (cm) by 1.0 cm by 0.1 cm with light drainage noted.
Observation on 04/22/25 at 1:58 P.M. revealed Licensed Practical Nurse (LPN) #145 and LPN #190
completing wound dressing change for Resident #38. LPN #145 and LPN #190 entered Resident #38's
room, washed their hands and donned gloves. Both LPN #145 and LPN #190 did not follow EBP protocol
and don Personal Protective Equipment (PPE) prior to entering Resident #38's room. Further observation
of Resident #38's room revealed there was no PPE cart available, there was no notification sign to reflect
Resident #38 having EBPs, and there were no soiled linen bins for the used PPE to be placed after use.
An interview on 04/22/25 at 2:15 P.M. with LPN #145 confirmed Resident #38 was ordered to have EBPs in
place due to the wound located on the back and there was not a notification sign on the door,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365494
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365494
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Chapel Hill Community
12200 Strausser St NW
Canal Fulton, OH 44614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
there was no PPE available outside the door for staff use, and there were no soiled linen bins in the room
for soiled linen to be placed.
Review of the facility's policy titled Isolation Precautions dated 03/2025 revealed Enhanced Barrier
Protection (EBP) are used in conjunction with standard precautions and expand the use of personal
protective equipment (PPE) to donning gown and gloves during high contact care activities. EBPs are
indicated for residents with wounds, infection and/or indwelling medical devices.
Event ID:
Facility ID:
365494
If continuation sheet
Page 6 of 6