Health inspection·March 27, 2024

F 0921 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Many Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Based on observation, interview and review of facility policy, the facility did not ensure facility air temperatures were maintained between 71 to 81 degrees Fahrenheit (F). This affected all 87 residents residing in the facility. The facility census was 87. Findings include: Observation on 03/26/24 at 4:00 P.M. revealed nursing staff throughout the facility had various cooling fans running and housekeeping employees were profusely sweating while cleaning rooms on the 200 unit. Observations on 03/26/24 from 4:00 P.M. until 4:45 P.M. revealed the end of the 200 hall the air temperature was 84.9 degrees F and observation of three resident rooms on the 200 unit revealed ambient air temperatures were between 82.2 and 83.9 degrees F. Interview on 03/26/24 at 4:01 P.M. with Resident # 45 revealed they felt hot in their room. Interview on 03/26/24 at 4:05 P.M. with Resident # 42 stated they felt a little hot. Interview on 03/26/24 at 4:10 P.M. with Housekeeper #386 revealed they felt overheated while cleaning resident rooms because the facility felt too warm. Interview on 03/26/24 at 10:00 A.M. with Licensed Practical Nurse (LPN) #318 revealed the 100 hall was warm and the thermostat had not been working for a few weeks. Interview on 03/26/24 at 11:15 A.M. with Unit Manager LPN #324 revealed the facility resident room temperatures had felt too warm throughout the facility. Interview on 03/26/24 at 4:45 P.M. with the Maintenance Director (MD) # 385 revealed construction work caused the facility thermostat to break. Air temperatures were verified by MD #385 by using the facility Thermocouple and found to be above 81 degrees F throughout the facility. The MD #385 verified temperatures should be maintained between 71 degrees F and 81 degrees F. Interview on 03/27/24 at 10:04 A.M. with the Administrator revealed the facility had construction work being done, workers took down the thermostat, and the thermostat needed replaced by the construction company. Review of the facility policy titled Extreme Temperature, dated 09/18/19, revealed the facility Page 1 of 2 365520 365520 03/27/2024 Phoenix of Maple Heights 19900 Clare Ave Maple Heights, OH 44137

F 0921 temperature would be maintained between 71 and 81 degrees Fahrenheit. Level of Harm - Minimal harm or potential for actual harm This deficiency represents non-compliance investigated under Complaint Number OH00150963. Residents Affected - Many 365520 Page 2 of 2