F 0582
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Level of Harm - Potential for
minimal harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and staff interview the facility failed to ensure notices of Medicare non-coverage (NOMNC)
contained all required information. This affected two of two residents (Residents #133 and #134) reviewed
for beneficiary notices. The facility census was 30.
Residents Affected - Some
Findings Include:
Medical record review revealed Resident #133 was admitted to the facility [DATE] with diagnoses that
included heart failure and high blood pressure. Resident #133 discharged home [DATE].
Review of the NOMNC given to Resident #133 on [DATE] prior to his discharge revealed the notice stated
Your Medicare provider and/or health plan have determined that Medicare with not pay for your current
{insert type} services after the effective date indicated above.
Medical record review revealed Resident #134 was admitted to the facility on [DATE] with diagnoses that
included left femur fracture, anxiety disorder and depression. Resident #134 expired at the facility on
[DATE].
Review of the NOMNC given to Resident #134 on [DATE] prior to ending skilled services and electing
hospice services revealed the notice stated Your Medicare provider and/or health plan have determined that
Medicare with not pay for your current {insert type} services after the effective date indicated above.
Interview with Social Worker (SW) #998 on [DATE] at 3:30 P.M. verified the notices given to Residents #133
and #134 did not contain what service type was ending.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
365533
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365533
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/09/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Joshua Tree Care Center
27500 Mill Rd
North Olmsted, OH 44070
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0727
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on
a full time basis.
Based on record review and staff interview the facility failed to ensure the service of a Registered Nurse
(RN) for at least eight hours a day seven days a week as required. This had the potential to affect all
residents. The facility census was 30.
Findings Include:
Review of facility staffing schedules revealed on 04/02/22, 04/03/22, 04/16/22, 04/17/22, 04/30/22,
05/01/22, 05/14/22, 05/28/22, 05/29/22, 06/12/22, and 06/25/22 the facility did not have the services of an
RN for eight consecutive hours as required.
Interview with the Administrator on 03/07/23 at 5:00 P.M. verified the lack of RN hours on the dates listed
above.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365533
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365533
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/09/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Joshua Tree Care Center
27500 Mill Rd
North Olmsted, OH 44070
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation and staff interview the facility failed to ensure food was labeled and dated properly
and the walk in freezer was maintained in good working condition. This had the potential to affect all
residents. The facility census was 30.
Findings Include:
Observation during tour of the kitchen on 03/06/23 between 7:15 A.M. and 7:33 A.M. revealed the following.
1. The walk in in freezer had significant ice build up. Multiple chunks of ice more then six inches in diameter
with ice crystals formed were stuck to the freezer shelves. One of the chunks of ice had engulfed a box of
tater tots and the box of tater tots was stuck to the ice block and immovable. Hanging from the top of
freezer were over ten, six inch long icicles. In addition, there was an undated and opened bag chicken
patties, an undated and opened bag of chicken tenders, an undated unlabeled and opened bag of cheese
omelettes, an undated and opened box of pork egg rolls, and two undated and opened packages of ham.
2. In the dry storage area there was a dented can of sweet peas, an undated and opened bag of elbow
macaroni, an undated and opened bag of rainbow rotini, an undated and opened bag of rigatoni, and an
undated and open container of liquid butter.
Interview with Dietary Manager (DM) #800 at the time of the discovery, on 03/06/23 between 7:15 A.M. and
7:33 A.M., confirmed the observations.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365533
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365533
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/09/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Joshua Tree Care Center
27500 Mill Rd
North Olmsted, OH 44070
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0865
Have a plan that describes the process for conducting QAPI and QAA activities.
Level of Harm - Minimal harm
or potential for actual harm
Based on record review and interview the facility failed to implement and maintain a comprehensive Quality
Assurance Performance and Improvement (QAPI) plan. This had the potential to affect all 30 residents
residing at the facility.
Residents Affected - Many
Findings Include:
Review of the QAPI program documentation revealed no evidence the plan addressed the full range of care
and services provided by the facility which was comprehensive, data driven and ongoing. There were no
indicators focusing on outcomes of care, quality of life or resident rights.
Interview with Director of Nursing (DON) on 03/09/23 at 2:10 P.M. revealed the facility did not have a plan to
provide the survey team. The last QAPI plan was completed on 03/16/21.
Interview with the Administrator on 03/09/23 at 2:15 P.M. verified the facility was not participating in any
data driven ongoing QAPI programs. Several weeks ago she started considering programs for participation.
Review of the facility's policy titled Quality Assurance Program, undated revealed the facility would have a
program in effect, in order to continue to identify, monitor, evaluate and promote the maintenance and
enhancement of every resident's quality of life and quality of care.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365533
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365533
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/09/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Joshua Tree Care Center
27500 Mill Rd
North Olmsted, OH 44070
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on record review and interview the facility failed to implement and monitor measures to prevent the
potential spread of Legionella. This had the potential to affect all 30 residents residing at the facility.
Residents Affected - Many
Findings include:
Review of the facility's policy titled Legionella Prevention Program dated November 2017, revealed control
measures including physical control measures, water temperature management, disinfectant level controls,
visual inspections, environmental testing for pathogens and specific testing protocols with acceptable
ranges for control measures.
Parameters included:
•
Hot water to be maintained above a temperature of 122 degrees Fahrenheit (F).
•
Cold water temperatures to be maintained below 77 degrees F.
•
Maintain chlorine residual levels at Center of Diseases Control and Prevention (CDC) recommended levels.
•
Maintain chlorine residual logs to ensure safe levels.
Review of the Legionella water testing log from 03/01/22 through 03/01/23 revealed one entry indicating on
05/12/22 the water from the faucet at the eye wash station located in the kitchen was tested and negative
for Legionella. There was no documented evidence the other control measures listed in the facility's
legionella prevention program were implemented/monitored.
Interview with the Administrator on 03/09/23 at 11:00 A.M. revealed the facility had no additional
documentation to support the facility's legionella prevention program was implemented/monitored.
Review of CMS Survey and Certification letter 17-30-All, dated 06/02/17, revealed facilities were to
implement a water management program that considered the American Society of Heating, Refrigerating
and Air-Conditioning Engineers (ASHRAE) industry standard and the Center of Disease Control and
Prevention (CDC) toolkit, and included control measures such as physical controls, temperature
management, disinfection level control, visual inspections, and environmental testing for pathogens.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365533
If continuation sheet
Page 5 of 5