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Inspection visit

Inspection

PARK VIEW CARE CENTERCMS #3655702 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 2 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0584 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, resident and staff interviews, record review, review of cleaning procedures, and review of Resident Council meeting minutes, the facility failed to ensure resident rooms were routinely cleaned and maintained. This affected three (#29, #54, and #56) of nine residents reviewed for room cleanliness. The facility census was 62.Findings include:1. Review of the medical record for Resident #29 revealed an admission date of 07/14/23 with diagnoses including hypertension, pulmonary fibrosis, and dementia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #29 had intact cognition, and required substantial/maximal assistance for toileting hygiene and partial/moderate assistance to toilet transfers.Observation on 12/23/25 at 9:31 A.M. of Resident #29's bathroom revealed it had what appeared to be red discolored water stains all the way around the bowl coming from under the rim of the toilet. Additionally, a grey ring was around the water line. Concurrent interview with Resident #29 revealed she felt the toilet was always dirty, but had been told the discoloration in her toilet was rust. Resident #29 said somebody came in earlier in the morning and scrubbed it. Resident #29 stated she had not gone into the bathroom to look at it. Interview on 12/23/25 at 9:48 A.M. with Certified Nursing Assistant (CNA) #101 confirmed residents, including Resident #29, complained about the cleanliness of their toilets. CNA #101 stated she had reported her concerns to housekeepers and nurses.Observation on 12/23/25 at 11:55 A.M., and concurrent interview with Housekeeping Manager (HM) #400 revealed Resident #29's toilet bowl had discolored hard water stains coming down inside the bowl from under the rim to the water line, approximately every two inches all the way around the bowl. Additionally, the stains on the right side of the bowl were more orange/red while the remaining stains were off-white/yellow. A grey ring was around the water line. HM #400 confirmed the observations. HM #400 stated she cleaned the toilet earlier using just a rag, and wasn't able to get the hard water stains out of the toilet.Subsequent interview on 12/23/25 at 12:15 P.M. with HM #400 revealed she used a pumice stone to clean the inside of Resident #29's toilet and was able to remove the stains. HM #400 stated she did not realize the stains could be removed and had not previously attempted to use the pumice stone to clean the bowl.Observation on 12/23/25 at approximately 12:55 P.M. revealed Resident #29's toilet was free of hard water build-up and no ring was around the water line.Interview on 12/23/25 at 3:23 P.M. with the Director of Nursing (DON) revealed she heard complaints about unclean toilets. The DON stated when she reported her concerns to the housekeeping department, and the concerns were always addressed. The DON confirmed Resident #29 used their restroom.2. Review of the medical record for Resident #54 revealed an admission date of 11/18/14 with diagnoses including anxiety, hypertension, and chronic kidney disease. The quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #54 had intact cognition. Observation on 12/23/25 at 9:18 A.M., and concurrent interview with Licensed Practical Nurse (LPN) #201 revealed Resident #54's bathroom had brown substance, (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 365570 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365570 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/24/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Park View Care Center 328 West Vine Street Edgerton, OH 43517 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete approximately two inches in length on the exterior front of the toilet, and a darker brown speckled substance on the back wall of the interior bowl, approximately two inches in diameter. LPN #201 confirmed these observations. LPN #201 stated residents complained about the lack of cleanliness, particularly in the bathrooms.Observation on 12/23/25 at 2:44 P.M., and concurrent interview with Housekeeping Manager (HM) #400, revealed Resident #54's toilet had a brown substance on the front exterior of the bowl, and a brown speckled substance on the back of the interior bowl. HM #400 confirmed these observations. HM #400 confirmed Housekeeper #401 was assigned to clean and restock Resident #54's room, including the bathroom. Interview on 12/23/25 at 3:23 P.M. with the Director of Nursing (DON) revealed she heard complaints about unclean toilets. The DON stated when she reported her concerns to the housekeeping department, and the concerns were always addressed. The DON confirmed Resident #54 used their restroom.3. Review of the medical record for Resident #56 revealed an admission date of 11/18/24 with diagnoses including schizoaffective disorder, depression, and auditory hallucinations. The quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #56 had intact cognition. Interview on 12/23/25 at 10:05 A.M. with Certified Nursing Assistant (CNA) #102 confirmed some residents complained about bathrooms and toilets not being cleaned.Interview on 12/23/25 at 11:21 A.M. with Infection Preventionist (IP) #301 revealed staff and residents have reported concerns to her regarding cleanliness and infection control. IP #301 stated these concerns have been reported since approximately early November 2025. IP #301 stated she reported the concerns to the Administrator.Interview on 12/23/25 at 11:32 A.M. with Housekeeping Manager (HM) #400 revealed she had received no concerns regarding the cleanliness of resident rooms.Interview on 12/23/25 at 12:01 P.M. with CNA #103 revealed she had concerns regarding the lack of housekeeping in resident rooms.Interview on 12/23/25 at 12:29 P.M. with Housekeeper #401 revealed she still needed to clean the resident rooms on the memory care unit before the end of her shift at 2:00 P.M. Housekeeper #401's assignment included Resident #56's room.Interview on 12/23/25 at 2:42 P.M. with Resident #56 revealed she had no toilet paper in her bathroom.Observation on 12/23/25 at 2:43 P.M., and concurrent interview with HM #400, revealed Resident #56's bathroom had no toilet paper. HM #400 confirmed Housekeeper #401 was assigned to clean and restock Resident #56's rooms, including the bathroom. Interview on 12/23/25 at 2:54 P.M. with HM #400 confirmed Resident #56's bathroom should have had an adequate supply of toilet paper during the observation on 12/23/25 at 2:42 P.M. if her toilet paper had been restocked by Housekeeper #401.Interview on 12/23/25 at 3:23 P.M. with the Director of Nursing (DON) revealed she heard complaints about unclean toilets. The DON stated when she reported her concerns to the housekeeping department, and the concerns were always addressed. The DON confirmed Resident #56 used their restroom.Review of the Resident Council meeting minutes dated 10/28/25 revealed old business included housekeeping cleaning floors. Current business included residents questioning what tasks housekeeping was expected to perform. Review of a response form dated 10/30/25, completed by HM #400, revealed daily tasks included cleaning the bathroom. Review of the Resident Council meeting minutes dated 11/18/25 revealed specific residents complained their floors were not getting clean.Review of the housekeeping daily checklist revealed duties included checking and refilling supplies and cleaning the commode and base. This deficiency represents non-compliance investigated under Complaint Number 2690900. Event ID: Facility ID: 365570 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365570 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/24/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Park View Care Center 328 West Vine Street Edgerton, OH 43517 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880 Provide and implement an infection prevention and control program. Level of Harm - Minimal harm or potential for actual harm Based on observation, staff interview, review of Resident Council meeting minutes, review of Centers for Disease Control and Prevention (CDC) guidance, and policy review, the facility failed to ensure staff wore appropriate personal protective equipment (PPE) during a COVID-19 outbreak. This had the potential to affect all residents in the facility except 10 residents (#11, #13, #21, #25, #31, #58, #65, #68, #71, and #72) who were identified with a current COVID-19 infection. The facility census was 62.Findings include:Interview on 12/23/25 at 8:42 A.M. with Infection Preventionist (IP) #301 revealed the facility was in COVID-19 outbreak and identified ten residents with COVID-19 (#11, #13, #21, #25, #31, #58, #65, #68, #71, and #72). IP #301 reported no residents on the Memory Care Unit were diagnosed with COVID-19. Observation on 12/23/25 at 12:10 P.M. revealed signage posted outside Resident #11's door indicating Resident #11 was in droplet precautions for COVID-19. Housekeeping Manager (HM) #400 was in Resident #11's bathroom cleaning her toilet. HM #400 was not wearing a disposable gown or eye protection. Interview on 12/23/25 at 12:15 P.M. with HM #400 confirmed Resident #11 was in COVID-19 isolation and staff should wear PPE, including a gown, N95 mask, eye protection, and gloves while in the room. HM #400 confirmed she went into Resident #11's room to clean her toilet bowl and only wore the N95 mask she had on. Further observation revealed HM #400 wore a distinct striped mask. There were no striped masks observed in the PPE cart outside Resident #13's room.Further observation on 12/23/25 at 12:20 P.M. revealed signage posted outside the room shared by Resident #12 and Resident #13 indicating the residents were in droplet precautions for COVID-19. HM #400 donned a gown and gloves before entering the room shared by Resident #12 and Resident #13 and did not change her N95 mask. HM #400 did not put on eye protection before she walked past both residents in the room and entered the bathroom.Interview on 12/23/25 at 11:32 A.M. with HM #400 revealed she worked on the floor as a housekeeper and had completed all room cleanings for the day, including rooms for Resident #11, Resident #13, Resident #21, Resident #25, and Resident #31, who were identified to be in COVID-19 precautions.Interview on 12/23/25 at 12:29 P.M. with HM #400 and Housekeeper #401 stated they both do not change their N95 masks throughout the day. HM #400 and Housekeeper #401 stated they were unaware they were expected to discard their N95 mask before exiting a resident's room who was in COVID-19 droplet precautions. HM #400 confirmed she cleaned all 24 rooms on her assignment, including five rooms identified to be in COVID-19 precautions without changing her N95 mask.Follow-up interview on 12/23/25 at 3:35 P.M. with IP #301 revealed all staff should be wearing gown, gloves, N95 masks, and eye protection before entering rooms in COVID-19 precautions. IP #301 confirmed N95 masks should be changed upon exiting COVID-19 rooms. Additionally, IP #301 confirmed the facility had a COVID-19 outbreak during November 2025 and explained it was 29 days between the end of the previous outbreak and the current outbreak.Review of the Resident Council meeting minutes dated 11/18/25 revealed housekeeping staff were not using PPE in COVID-19 rooms before going into other rooms.Review of the facility's undated document Special Respiratory Precautions revealed staff were expected to wear goggles or face shield, an N95 mask, a gown, and a pair of clean gloves before entering a room in COVID-19 precautions.Review of CDC guidance titled Transmission-Based Precautions dated 04/03/24 and found at https://www.cdc.gov/infection-control/hcp/basics/transmission-based-precautions.html revealed droplet precautions included everyone must make sure their eyes, nose, and mouth are fully covered before room entry and make sure to remove face protection before room exit.This was an incidental finding during the complaint survey completed 12/24/25. Residents Affected - Some FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365570 If continuation sheet Page 3 of 3

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Citations

2 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0584GeneralS&S Dpotential for harm

    F584 - Safe Environment

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • 0880GeneralS&S Epotential for harm

    F880 - Infection Control

    Provide and implement an infection prevention and control program.

FAQ · About this visit

Common questions about this visit

What happened during the December 24, 2025 survey of PARK VIEW CARE CENTER?

This was a inspection survey of PARK VIEW CARE CENTER on December 24, 2025. The surveyor cited 2 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at PARK VIEW CARE CENTER on December 24, 2025?

Yes, 2 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receivin..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

SourceView on CMS Care Compare

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.