F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, resident and staff interviews, record review, review of cleaning procedures, and review of
Resident Council meeting minutes, the facility failed to ensure resident rooms were routinely cleaned and
maintained. This affected three (#29, #54, and #56) of nine residents reviewed for room cleanliness. The
facility census was 62.Findings include:1. Review of the medical record for Resident #29 revealed an
admission date of 07/14/23 with diagnoses including hypertension, pulmonary fibrosis, and dementia. The
quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #29 had intact cognition,
and required substantial/maximal assistance for toileting hygiene and partial/moderate assistance to toilet
transfers.Observation on 12/23/25 at 9:31 A.M. of Resident #29's bathroom revealed it had what appeared
to be red discolored water stains all the way around the bowl coming from under the rim of the toilet.
Additionally, a grey ring was around the water line. Concurrent interview with Resident #29 revealed she felt
the toilet was always dirty, but had been told the discoloration in her toilet was rust. Resident #29 said
somebody came in earlier in the morning and scrubbed it. Resident #29 stated she had not gone into the
bathroom to look at it. Interview on 12/23/25 at 9:48 A.M. with Certified Nursing Assistant (CNA) #101
confirmed residents, including Resident #29, complained about the cleanliness of their toilets. CNA #101
stated she had reported her concerns to housekeepers and nurses.Observation on 12/23/25 at 11:55 A.M.,
and concurrent interview with Housekeeping Manager (HM) #400 revealed Resident #29's toilet bowl had
discolored hard water stains coming down inside the bowl from under the rim to the water line,
approximately every two inches all the way around the bowl. Additionally, the stains on the right side of the
bowl were more orange/red while the remaining stains were off-white/yellow. A grey ring was around the
water line. HM #400 confirmed the observations. HM #400 stated she cleaned the toilet earlier using just a
rag, and wasn't able to get the hard water stains out of the toilet.Subsequent interview on 12/23/25 at 12:15
P.M. with HM #400 revealed she used a pumice stone to clean the inside of Resident #29's toilet and was
able to remove the stains. HM #400 stated she did not realize the stains could be removed and had not
previously attempted to use the pumice stone to clean the bowl.Observation on 12/23/25 at approximately
12:55 P.M. revealed Resident #29's toilet was free of hard water build-up and no ring was around the water
line.Interview on 12/23/25 at 3:23 P.M. with the Director of Nursing (DON) revealed she heard complaints
about unclean toilets. The DON stated when she reported her concerns to the housekeeping department,
and the concerns were always addressed. The DON confirmed Resident #29 used their restroom.2. Review
of the medical record for Resident #54 revealed an admission date of 11/18/14 with diagnoses including
anxiety, hypertension, and chronic kidney disease. The quarterly Minimum Data Set (MDS) assessment
dated [DATE] revealed Resident #54 had intact cognition. Observation on 12/23/25 at 9:18 A.M., and
concurrent interview with Licensed Practical Nurse (LPN) #201 revealed Resident #54's bathroom had
brown substance,
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
365570
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365570
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park View Care Center
328 West Vine Street
Edgerton, OH 43517
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
approximately two inches in length on the exterior front of the toilet, and a darker brown speckled
substance on the back wall of the interior bowl, approximately two inches in diameter. LPN #201 confirmed
these observations. LPN #201 stated residents complained about the lack of cleanliness, particularly in the
bathrooms.Observation on 12/23/25 at 2:44 P.M., and concurrent interview with Housekeeping Manager
(HM) #400, revealed Resident #54's toilet had a brown substance on the front exterior of the bowl, and a
brown speckled substance on the back of the interior bowl. HM #400 confirmed these observations. HM
#400 confirmed Housekeeper #401 was assigned to clean and restock Resident #54's room, including the
bathroom. Interview on 12/23/25 at 3:23 P.M. with the Director of Nursing (DON) revealed she heard
complaints about unclean toilets. The DON stated when she reported her concerns to the housekeeping
department, and the concerns were always addressed. The DON confirmed Resident #54 used their
restroom.3. Review of the medical record for Resident #56 revealed an admission date of 11/18/24 with
diagnoses including schizoaffective disorder, depression, and auditory hallucinations. The quarterly
Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #56 had intact cognition. Interview
on 12/23/25 at 10:05 A.M. with Certified Nursing Assistant (CNA) #102 confirmed some residents
complained about bathrooms and toilets not being cleaned.Interview on 12/23/25 at 11:21 A.M. with
Infection Preventionist (IP) #301 revealed staff and residents have reported concerns to her regarding
cleanliness and infection control. IP #301 stated these concerns have been reported since approximately
early November 2025. IP #301 stated she reported the concerns to the Administrator.Interview on 12/23/25
at 11:32 A.M. with Housekeeping Manager (HM) #400 revealed she had received no concerns regarding
the cleanliness of resident rooms.Interview on 12/23/25 at 12:01 P.M. with CNA #103 revealed she had
concerns regarding the lack of housekeeping in resident rooms.Interview on 12/23/25 at 12:29 P.M. with
Housekeeper #401 revealed she still needed to clean the resident rooms on the memory care unit before
the end of her shift at 2:00 P.M. Housekeeper #401's assignment included Resident #56's room.Interview
on 12/23/25 at 2:42 P.M. with Resident #56 revealed she had no toilet paper in her bathroom.Observation
on 12/23/25 at 2:43 P.M., and concurrent interview with HM #400, revealed Resident #56's bathroom had
no toilet paper. HM #400 confirmed Housekeeper #401 was assigned to clean and restock Resident #56's
rooms, including the bathroom. Interview on 12/23/25 at 2:54 P.M. with HM #400 confirmed Resident #56's
bathroom should have had an adequate supply of toilet paper during the observation on 12/23/25 at 2:42
P.M. if her toilet paper had been restocked by Housekeeper #401.Interview on 12/23/25 at 3:23 P.M. with
the Director of Nursing (DON) revealed she heard complaints about unclean toilets. The DON stated when
she reported her concerns to the housekeeping department, and the concerns were always addressed. The
DON confirmed Resident #56 used their restroom.Review of the Resident Council meeting minutes dated
10/28/25 revealed old business included housekeeping cleaning floors. Current business included residents
questioning what tasks housekeeping was expected to perform. Review of a response form dated 10/30/25,
completed by HM #400, revealed daily tasks included cleaning the bathroom. Review of the Resident
Council meeting minutes dated 11/18/25 revealed specific residents complained their floors were not
getting clean.Review of the housekeeping daily checklist revealed duties included checking and refilling
supplies and cleaning the commode and base. This deficiency represents non-compliance investigated
under Complaint Number 2690900.
Event ID:
Facility ID:
365570
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365570
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park View Care Center
328 West Vine Street
Edgerton, OH 43517
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, staff interview, review of Resident Council meeting minutes, review of Centers for
Disease Control and Prevention (CDC) guidance, and policy review, the facility failed to ensure staff wore
appropriate personal protective equipment (PPE) during a COVID-19 outbreak. This had the potential to
affect all residents in the facility except 10 residents (#11, #13, #21, #25, #31, #58, #65, #68, #71, and #72)
who were identified with a current COVID-19 infection. The facility census was 62.Findings
include:Interview on 12/23/25 at 8:42 A.M. with Infection Preventionist (IP) #301 revealed the facility was in
COVID-19 outbreak and identified ten residents with COVID-19 (#11, #13, #21, #25, #31, #58, #65, #68,
#71, and #72). IP #301 reported no residents on the Memory Care Unit were diagnosed with COVID-19.
Observation on 12/23/25 at 12:10 P.M. revealed signage posted outside Resident #11's door indicating
Resident #11 was in droplet precautions for COVID-19. Housekeeping Manager (HM) #400 was in Resident
#11's bathroom cleaning her toilet. HM #400 was not wearing a disposable gown or eye protection.
Interview on 12/23/25 at 12:15 P.M. with HM #400 confirmed Resident #11 was in COVID-19 isolation and
staff should wear PPE, including a gown, N95 mask, eye protection, and gloves while in the room. HM #400
confirmed she went into Resident #11's room to clean her toilet bowl and only wore the N95 mask she had
on. Further observation revealed HM #400 wore a distinct striped mask. There were no striped masks
observed in the PPE cart outside Resident #13's room.Further observation on 12/23/25 at 12:20 P.M.
revealed signage posted outside the room shared by Resident #12 and Resident #13 indicating the
residents were in droplet precautions for COVID-19. HM #400 donned a gown and gloves before entering
the room shared by Resident #12 and Resident #13 and did not change her N95 mask. HM #400 did not
put on eye protection before she walked past both residents in the room and entered the
bathroom.Interview on 12/23/25 at 11:32 A.M. with HM #400 revealed she worked on the floor as a
housekeeper and had completed all room cleanings for the day, including rooms for Resident #11, Resident
#13, Resident #21, Resident #25, and Resident #31, who were identified to be in COVID-19
precautions.Interview on 12/23/25 at 12:29 P.M. with HM #400 and Housekeeper #401 stated they both do
not change their N95 masks throughout the day. HM #400 and Housekeeper #401 stated they were
unaware they were expected to discard their N95 mask before exiting a resident's room who was in
COVID-19 droplet precautions. HM #400 confirmed she cleaned all 24 rooms on her assignment, including
five rooms identified to be in COVID-19 precautions without changing her N95 mask.Follow-up interview on
12/23/25 at 3:35 P.M. with IP #301 revealed all staff should be wearing gown, gloves, N95 masks, and eye
protection before entering rooms in COVID-19 precautions. IP #301 confirmed N95 masks should be
changed upon exiting COVID-19 rooms. Additionally, IP #301 confirmed the facility had a COVID-19
outbreak during November 2025 and explained it was 29 days between the end of the previous outbreak
and the current outbreak.Review of the Resident Council meeting minutes dated 11/18/25 revealed
housekeeping staff were not using PPE in COVID-19 rooms before going into other rooms.Review of the
facility's undated document Special Respiratory Precautions revealed staff were expected to wear goggles
or face shield, an N95 mask, a gown, and a pair of clean gloves before entering a room in COVID-19
precautions.Review of CDC guidance titled Transmission-Based Precautions dated 04/03/24 and found at
https://www.cdc.gov/infection-control/hcp/basics/transmission-based-precautions.html revealed droplet
precautions included everyone must make sure their eyes, nose, and mouth are fully covered before room
entry and make sure to remove face protection before room exit.This was an incidental finding during the
complaint survey completed 12/24/25.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365570
If continuation sheet
Page 3 of 3