F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, medical record review, staff interview, review of manufacturer instructions, and
review of facility policy, the facility failed to ensure medications were administered as ordered by the
physician, within prescribed time frames, and in accordance with manufacturer instructions for use,
resulting in a medication error rate above five percent (%). A total of four medications errors were observed
out of 39 opportunities for a medication administration error rate of 10.26%. This affected one (#1) of three
residents observed during medication administration. The facility census was 38.
Residents Affected - Few
Findings include:
Review of Resident #1's physician orders noted the medications and prescribed times as indicated; on
05/19/24, Advair Diskus Aerosol Powder Breath Activated 250-50 micrograms (mcg) per(/) dose
(Fluticasone-Salmeterol) one inhale orally every 12 hours related to chronic obstructive pulmonary disease
(COPD) with acute exacerbation of shortness of breath with prescribed times 8:00 A.M. and 8:00 P.M.; on
03/08/24, Ipratropium-Albuterol Solution 0.5-2.5 milligrams (mg)/3.0 milliliter (ml) inhale orally every four
hours for COPD prescribed times 12:00 A.M., 4:00 A.M., 8:00 A.M., 12:00 P.M., 4:00 P.M., 8:00 P.M.; on
10/17/23, Humalog KwikPen Subcutaneous Solution Pen-injector 100 unit/ml (Insulin Lispro) inject as per
sliding scale: if 141 - 180 = two units; 181 - 220 = three units; 221 - 260 = four units; 261 - 300 = five units;
301 - 350 = eight units; 351 - 400 = 10 units; 401 or greater than 400 give, 12 units and call physician,
subcutaneously before meals and at bedtime related to Type II Diabetes Mellitus; on 05/22/24, Polyvinyl
Alcohol 1.4 % solution administer one drop in each eye three times daily for dry eyes.
Observation on 05/30/24 at 9:20 A.M. noted Licensed Practical Nurse (LPN) #400 obtaining medications for
Resident #1 from the medication cart outside the resident's room. Medications included the following:
Advair Diskus Aerosol Powder Breath Activated 250-50 mcg, Ipratropium-Albuterol Solution 0.5-2.5 mg/3.0
ml Lispro Insulin Pen 100 unit per (/) ml. LPN #400 stated she was unable to find Polyvinyl Alcohol 1.4 %
Solution eye drops and would not administer due to unavailable.
On 05/30/24 at 9:21 A.M., Dietary Aide (DA) #500 exited Resident #1 room carrying Resident #1's
breakfast tray. Observation with LPN #400 noted the resident had consumed 75% of the meal.
On 05/30/24 at 9:27 A.M., LPN #400 entered Resident #1's room with the medications. At 9:29 A.M., LPN
#400 dialed two units to the indicator window of insulin the Lispro insulin pen. No prime of the pen was
initiated. LPN #400 proceeded to administer an injection of the pen to the resident's right lower abdominal
quadrant. LPN #400 proceeded to administer the Advair Diskus Aerosol. At 9:32 A.M., LPN #400 placed the
contents of Ipratropium-Albuterol Solution into an aerosol machine chamber and placed the aerosol mask
connected to the chamber on the resident.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
365571
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365571
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Otterbein Portage Valley
20311 Pemberville Rd
Pemberville, OH 43450
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 05/29/24 at 9:36 A.M., an interview with LPN #400 during review of the medical record confirmed
Resident #1's insulin was to be provided before meals, and the aerosol treatments were administered
outside prescribed time frames. LPN #400 indicated she was unaware the Lispro Insulin Pen required
priming prior to administration and verified the eye drops were not available in the facility.
Review of Humalog KwikPen (insulin lispro) instructions for use revised 07/2023 revealed priming the pen
which removes the air from the needle and cartridge that may collect during normal use and ensures the
pen is working correctly. If pen is not primed before each injection, this may result in the patient receiving
too much or too little insulin. To prime pen, turn the dose knob to select two units. Hold pen with needle
pointing up. Tap cartridge holder gently to collect air bubbles at the top. Continue holding pen with needle
pointing up. Push the dose knob in until it stops, and 0 is seen in the dose window. Hold the dose knob in
and count to five slowly. Insulin should be seen at tip of needle. If insulin is not seen, repeat priming no
more than four times. If still no insulin is observed, change the needle and repeat priming.
According to facility's Medication Administration Procedure, revised 11/09/21, revealed medications are
administered in accordance with written orders of the attending physician or physician extender.
Medications are administered within one hour before or one hour after scheduled time, except before or
after meal orders, which are administered based on meal times.
This deficiency represents non-compliance investigated under Complaint Number OH00153881.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365571
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365571
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Otterbein Portage Valley
20311 Pemberville Rd
Pemberville, OH 43450
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, medical record review, staff interview, review of the manufacturer instructions, and
review of the facility policy, the facility failed to ensure a resident was free from a significant medication error
when medications were not administered as ordered by the physician. This affected one (#1) of three
residents observed during medication administration. The facility census was 38.
Residents Affected - Few
Findings include:
Review of Resident #1's physician orders noted the medications and prescribed times as indicated;
Humalog KwikPen Subcutaneous Solution Pen-injector 100 unit per milliliter (ml) (Insulin Lispro) inject as
per sliding scale: if 141 - 180 = two units; 181 - 220 = three units; 221 - 260 = four units; 261 - 300 = five
units; 301 - 350 = eight units; 351 - 400 = 10 units; 401+ Greater than 400 give 12 units and call physician,
subcutaneously before meals and at bedtime related to type II diabetes mellitus.
Observation on 05/30/24 at 9:20 A.M. noted Licensed Practical Nurse (LPN) #400 obtaining medications for
Resident #1 from the medication cart outside the resident's room. Medications included Lispro Insulin Pen
100 unit per ml. On 05/30/24 at 9:21 A.M., Dietary Aide (DA) #500 exited Resident #1's room carrying
Resident #1's breakfast tray. Observation with LPN #400 noted the resident had consumed 75% of the
meal.
On 05/30/24 at 9:27 A.M., LPN #400 entered Resident #1's room with the medications. At 9:29 A.M., LPN
#400 dialed two units to the indicator window of insulin the Lispro insulin pen. No prime of the pen was
initiated. LPN #400 proceeded to administer an injection of the pen to the resident's right lower abdominal
quadrant.
On 05/29/24 at 9:36 A.M., an interview with LPN #400 during review of the medical record confirmed
Resident #1's insulin was to be provided before meals, and the aerosol treatments were administered
outside prescribed time frames. LPN #400 indicated she was unaware the Lispro Insulin Pen required
priming prior to administration.
Review of Humalog KwikPen (insulin lispro) instructions for use revised 07/2023 revealed priming the pen
which removes the air from the needle and cartridge that may collect during normal use and ensures the
pen is working correctly. If pen is not primed before each injection, this may result in the patient receiving
too much or too little insulin. To prime pen, turn the dose knob to select two units. Hold pen with needle
pointing up. Tap cartridge holder gently to collect air bubbles at the top. Continue holding pen with needle
pointing up. Push the dose knob in until it stops, and 0 is seen in the dose window. Hold the dose knob in
and count to five slowly. Insulin should be seen at tip of needle. If insulin is not seen, repeat priming no
more than four times. If still no insulin is observed, change the needle and repeat priming.
According to facility policy titled Medication Administration Procedure, revised 11/09/21, revealed
medications are administered in accordance with written orders of the attending physician or physician
extender. Medications are administered within one hour before or one hour after scheduled time, except
before or after meal orders, which are administered based on meal times.
This deficiency represents non-compliance investigated under Complaint Number OH00153881.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365571
If continuation sheet
Page 3 of 3