F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, observation, staff interview, resident interview, review of the facility handbook, and review of
the facility policy, the facility failed to ensure resident personal and medical information was kept
confidential. This affected four (Residents #18, #23, #36 and #37) of five records reviewed for privacy and
confidentiality. The facility census was 59.
Residents Affected - Few
Findings include:
Review of the medical record for Resident #10 revealed an admission date of 08/29/23 with diagnoses
including [NAME]-Danlos Syndrome, anxiety disorder, protein-calorie malnutrition, dysuria, and depression.
Review of the Minimum Data Set (MDS) assessment for Resident #10 dated 12/08/23 revealed the resident
was cognitively intact and required limited assistance with activities of daily living (ADLs.)
Review of email records revealed the Administrator sent an email on 02/19/24 regarding Resident #10 with
an attached Medicaid Pending Log to Resident #10, Ombudsman #107, Corporate [NAME] Representative
#501, Hearing Officer #502, Business Office Manager #102, the Director of Nursing (DON), and Social
Service Designee (SSD)#100. Review of the file attached to the email dated 02/19/24 titled Medicaid
Pending Log revealed it included Resident #10's name, date of birth , Medicaid number, Medicaid
application date and case manager progress notes. The form also listed Resident #18, #23, #36, and #37's
names with a black line crossed through their names, but the names were still identifiable. Resident #18,
#23, #36, and #37's date of birth , Medicaid number, Medicaid application date and case manager progress
notes were also visible.
Interview on 02/28/24 at 1:02 P. M. with the Administrator confirmed he sent the email with the Medicaid
Pending Log to the Ombudsman, facility staff, and to Resident #10 on 02/19/24. Further interview with the
Administrator confirmed he had crossed out the names of Residents #18, #23, #36, and #37 but the names
were still visible. Interview with the Administrator further confirmed the Medicaid Pending Log attached to
the email included personal and confidential information regarding Residents #18, #23, #36 and #37, and
these residents had not consented to have their private health information shared with other residents.
Interview on 02/28/24 at 5:30 P. M. with Resident #10 confirmed on 02/19/24 she received an email and a
copy of the Medicaid Pending Log with her personal information along with private health information for
Residents #18, #23, #36, and #37 from the Administrator.
Review of the confidential information section of the employee handbook undated revealed disclosure
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
365577
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365577
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Prestige Gardens Rehabilitation and Nursing Center
755 South Plum Street
Marysville, OH 43040
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0583
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
of confidential information was a violation of law. As a healthcare provider, it was the facility's duty to protect
and keep confidential all information about the residents. All information regarding residents should be kept
confidential unless release was authorized by the resident.
Review of the facility policy titled Resident Rights dated March 2017 revealed the unauthorized release,
access, or disclosure of resident information was prohibited. All release, access or disclosure of resident
information must be done in accordance with current laws governing privacy of information.
This deficiency represents noncompliance investigated under Complaint Number OH00151447 and
OH00150226.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365577
If continuation sheet
Page 2 of 2