F 0678
Level of Harm - Immediate
jeopardy to resident health or
safety
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to
physician orders and the resident’s advance directives.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** THE
FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS
SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY.
Residents Affected - Few
Based on closed record review, review of the facility's timeline and related investigation, review of an
emergency medical services (EMS) run report, staff interview, review of employee files, and policy review,
the facility failed to provide basic life support, including CPR, to Resident #44 as per the resident's advance
directives, when the resident was found unresponsive and without a pulse/ heartbeat. This resulted in
Immediate Jeopardy and serious life-threatening harm, negative health outcomes, and subsequent death
on [DATE] at 10:30 P.M. when Resident #44 did not receive CPR, due to the facility staff inaccurately
identifying the resident's code status as being a Do Not Resuscitate Comfort Care Arrest (DNRCC-A) from
a report sheet, instead of a full code that was identified in her medical record and what she elected, as part
of her advanced directives upon admission to the facility. CPR was not initiated, and Emergency Medical
Services (EMS) were not called until approximately an hour and fifteen minutes after the resident was
found unresponsive and without a pulse. Resident #44 was subsequently transported to the hospital and
was pronounced deceased upon her arrival. This affected one resident (#44) of three residents reviewed for
death in the facility. The facility census was 43 residents.
On [DATE] at 8:57 A.M., the Administrator, Director of Nursing (DON), Regional Director of Operations
(RDO) #225, and Director of Quality Assurance #250 were notified Immediate Jeopardy began on [DATE]
at approximately 10:30 P.M. when Resident #44 was found in her bed unresponsive and without an
obtainable pulse. Nursing staff on duty did not correctly identify the resident's code status as they used
information documented on an internal staff report sheet that inaccurately identified the resident as a
DNRCC-A, when the resident elected to be a full code upon her admission. The resident's actual code
status as a full code was not determined until later that night, when a facility nurse was reviewing the
resident's electronic medical record for next of kin information and funeral home preference. The facility
nurse then contacted the DON who directed staff to initiate CPR and to call 911. CPR was initiated one
hour and 15 minutes after the resident was initially found unresponsive and without any obtainable pulses.
The resident was transported to the hospital where she was pronounced deceased upon her arrival.
The Immediate Jeopardy was removed and corrected on [DATE] when the facility implemented the
following corrective actions:
•
On [DATE] at 11:45 P.M., Licensed Practical Nurse (LPN) #150 was reviewing Resident #44's
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 9
Event ID:
365588
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365588
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arcadia Valley Skilled Nursing and Rehabilitation
25675 East Main Street
Coolville, OH 45723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0678
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
electronic medical record to obtain next of kin information and funeral home preference when she
discovered Resident #44's code status was a full code. The DON was notified, and a directive was given to
initiate CPR and to call 911. CPR was initiated and EMS were called.
•
On [DATE] at 12:11 A.M , Resident #44 was transported out of facility via EMS.
•
On [DATE] at 2:00 A.M., one Registered Nurse (RN), two LPNs, two State Tested Nursing Assistants
(STNAs) on site were re-educated by the DON on timely delivery of services and care, change of condition,
and notification, and where to find code status orders (in Point Click Care (PCC)). RN #100 (the staff
member identified to be responsible for the error in not initiating CPR timely) was suspended pending
investigation.
•
On [DATE] 9:01 A.M., All staff re-education was initiated related to change in condition, timely delivery of
care and services, documentation, where to find code status orders (in PCC), and notification by the DON,
ADON, and Regional Quality Assurance Registered Nurse via in person or telephone. Staff trained included
five RNs, nine LPNs, 19 STNAs, three housekeeping staff, three dietary staff, and one activity personnel.
•
On [DATE] at 10:00 A.M., the Social Service Designee attempted to contact Resident #44's family without
success. A voicemail was left. The Social Services Designee and preceptor began an audit of all 43
resident's advance directives' orders and advance directives on file in chart. Each was verified and
cross-referenced for accuracy. Any identified findings were corrected upon discovery.
•
On [DATE] at 10:10 A.M., the Human Resource Director verified CPR certification of RN #100 and LPN
#150 and began audits of all licensed nurses (five RNs and nine LPNs) CPR certifications. Any identified
findings were addressed immediately.
•
On [DATE] at 10:30 A.M., All current report sheets were removed from the facility and replaced with new
report sheets that did not include the resident's code status by Regional Director of Quality Assurance RN.
•
On [DATE] at 11:37 A.M., the facility Medical Director was notified by the DON of the incident involving
Resident #44 and the delay in CPR initiation and current process of correction.
•
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365588
If continuation sheet
Page 2 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365588
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arcadia Valley Skilled Nursing and Rehabilitation
25675 East Main Street
Coolville, OH 45723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0678
Level of Harm - Immediate
jeopardy to resident health or
safety
On [DATE] at 12:52 P.M., All staff on shift interviews were completed with RN #100, LPN #150, STNA #175,
and STNA #200, who were all of the staff on duty on [DATE] when Resident #44 was found unresponsive
and without an obtainable pulse. Re-education was provided related to change in condition, timely delivery
of care and services, documentation, where to find code status orders (in PCC), and notification by the
Regional Director of Quality Assurance RN.
Residents Affected - Few
•
On [DATE] at 4:00 P.M., All licensed nurses not CPR certified (two RNs and three LPNs) were removed
from direct patient care by the Administrator and not utilized in the role as a licensed nurse until their CPR
certification was current.
•
On [DATE] at 5:15 P.M., All staff re-education (which included five RNs, nine LPNs, 19 STNAs, three
housekeeping staff, three dietary staff, and one activity personnel) was completed by the DON, ADON, and
Regional QA nurse related to change in condition, timely delivery of care and services, documentation,
where to find code status orders (in PCC), and notification.
•
On [DATE] at 6:56 P.M., the advance directives/code status for all 43 facility residents was verified and
cross referenced, orders in PCC verified, and audit completed by Social Services Designee.
•
On [DATE] at 9:00 A.M., a crash cart (cart with emergency supplies/equipment) audit was completed by the
DON to ensure all required supplies were present on the cart and the cart was replenished.
•
On [DATE] 11:00 A.M., all licensed nurses (five RNs and nine LPNs) CPR certifications were current and
valid. An Ad hoc Quality Assurance (QA) meeting was held. The facility implemented a plan for all licensed
nursing staff CPR certifications to be verified upon hire, annually, and evaluated during annual performance
evaluations.
•
Interviews with RN #300 on [DATE] at 8:08 A.M., RN #300 on [DATE] at 8:12 A.M., and STNA #370 on
[DATE] at 12:30 P.M., confirmed they received re-education following the incident involving Resident #44 on
[DATE]. Re-education was provided by [DATE] and included what to do when finding a resident
unresponsive and without an obtainable pulse, timely CPR, where to find code status orders (in PCC), and
physician/ family notification.
Findings include:
Review of Resident #44's closed record revealed the resident was admitted to the facility on [DATE] with the
diagnoses of sepsis, urinary tract infection, pressure ulcer of the sacrum, chronic obstructive pulmonary
disease (COPD), acute congestive heart failure (CHF), adult-onset diabetes mellitus,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365588
If continuation sheet
Page 3 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365588
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arcadia Valley Skilled Nursing and Rehabilitation
25675 East Main Street
Coolville, OH 45723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0678
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
atrial fibrillation with flutter, hypertension, history of pulmonary embolism, and malignant neoplasm of the
endometrium.
Review of Resident #44's physician's orders revealed the resident was a full code (advance directives). The
order originated on [DATE] (date of admission).
Record review revealed a plan of care, initiated on [DATE] indicating the resident's advance directives
included she was a full code per the resident's wishes. The goals were for the resident to be kept safe and
comfortable, receive artificial resuscitation, and for her to remain a full code. Interventions indicated
advanced directives would be placed on the chart, call 911 for emergency help if needed, code status to be
reviewed at least quarterly/ annually/ and as needed (prn) with resident/ family/ responsible party, staff
would initiate CPR until EMS arrived, staff would notify physician of resident wishes and carry out orders,
and staff would update family/ responsible party of resident wishes.
Review of Resident #44's admission Minimum Data Set (MDS) assessment dated [DATE] revealed the
resident did not have any communication issues and was able to make herself understood and was able to
understand others. The assessment revealed the resident was cognitively intact and was not known to
display any behaviors or reject care during the seven days of the assessment period.
Review of Resident #44's nursing progress note dated [DATE] at 10:25 A.M. and authored by the DON
revealed the resident was swabbed for COVID-19, as part of the facility's outbreak testing, and was found to
be positive. The physician and the resident's family were notified. The resident was placed in droplet
isolation precautions.
Review of the census tab in Resident #44's electronic medical record (EMR) revealed (on [DATE]) after
testing positive for COVID-19, the resident was moved from her current room to a different room. No
additional room changes occurred after this date.
A nursing progress note dated [DATE] at approximately 10:35 P.M. and authored by RN #100 revealed she
was called to Resident #44's room by STNA #175. LPN #150 was already in the resident's room. Resident
#44 was found unresponsive with no pulse able to be palpated at that time. A physical assessment was
completed with no heartbeat able to be auscultated. No vital signs were noted to be present. Findings were
verified by both nurses (RN #100 and LPN #150). The note indicated the resident was thought to be a
DNRCC-A, and no further action was taken at that time.
Review of a nursing progress note dated [DATE] at 12:00 A.M. and authored by RN #100 revealed at 11:50
P.M. Resident #44's code status was verified, CPR was initiated, and Emergency Medical Services (EMS)
were called (approximately an hour and 15 minutes after the resident was found to be unresponsive and
absent for any obtainable pulses or vital signs). The resident left the facility at approximately 12:11 A.M. via
EMS enroute to the local hospital.
Review of the EMS run report dated [DATE] with incident #5024007014 revealed the ambulance service
responded to the facility for a cardiac arrest. The call was received at 11:45 P.M., they were enroute to the
facility at 11:47 P.M., on site at 11:49 P.M., and providing services on the resident (Resident #44) at 11:51
P.M. The duration of the cardiac arrest was indicated to be 10 minutes. Resident #44 was found by EMS
unresponsive upon their arrival. She was transported to the local emergency room (ER) arriving there at
12:23 A.M. Advanced life support was provided enroute to the hospital. The emergency departments
reported complaint on the EMS run sheet was cardiac arrest/ death. The
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365588
If continuation sheet
Page 4 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365588
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arcadia Valley Skilled Nursing and Rehabilitation
25675 East Main Street
Coolville, OH 45723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0678
resident's condition at the destination (ER) was indicated to be unchanged.
Level of Harm - Immediate
jeopardy to resident health or
safety
Review of the facility's timeline of Resident #44's unresponsiveness with no obtainable pulse and delayed
CPR revealed the following:
Residents Affected - Few
On [DATE] at 10:35 P.M., Resident #44 was found by an STNA, STNA #175 unresponsive. Two nurses (RN
#100 and LPN #150) verified the absence of vital signs, respirations, and pulse on the resident. The
resident's code status was verified at time via report sheet, and she was thought to be a DNRCC-A. Time of
resident's death was called and verified by the two nurses.
On [DATE] at 11:40 P.M., LPN #150, who was assisting RN #100 with contacting family/ funeral home etc.,
pulled Resident #44's face sheet (profile) from the facility's computer software program (point click care)
looking for additional family contacts and funeral home election when she noticed the resident was a full
code. She contacted the facility's DON, who instructed them (staff) to start CPR immediately and call 911.
On [DATE] at 11:50 P.M., LPN #150 instructed STNA #200 to call 911 and she alerted nurse RN #100, and
they initiated CPR. Both nurses provided CPR without cessation.
On [DATE] at 12:11 A.M., EMS arrived at the facility and care of Resident #44 was transferred (to EMS).
CPR remained in progress by EMS and the resident was transported to the emergency room (ER) by EMS.
On [DATE] at 1:00 A.M., the hospital contacted the facility's nurse and informed them Resident #44 had
expired.
On [DATE] at 11:37 A.M., the facility's DON contacted the medical director and informed him of the
occurrence and Resident #44's expiration.
Review of the facility's related investigation into Resident #44's death in the facility revealed the following
statements and staff interviews were obtained:
A Personal Witness Statement from STNA #175 dated [DATE] for an incident date of [DATE] and time of
10:30 P.M. revealed she was standing outside (room number provided) putting on personal protective
equipment (PPE) and knocked on the door and opened it. She saw Resident #44 lying in bed pale, eyes
opened and fixed. She yelled for a nurse. LPN #150 came, and they pulled the resident up in bed. The
nurse listened for heart sounds/ pulse. STNA #175 ran to get the resident's nurse (RN #100), who was
down the hallway. LPN #150 asked what the resident's code status was. STNA #175 looked on the report
sheet that she had, and it identified the resident as being a DNRCC-A. RN #100 repeated the resident was
a DNRCC-A. They pulled the curtain and provided privacy. STNA #175 then indicated in her statement she
left the room to answer other multiple (resident) call lights.
A written interview with STNA #175 conducted by the facility's Administrator revealed the STNA was
interviewed on [DATE] at 11:05 A.M. She was asked when the last time was, she had seen Resident #44
and was told by the STNA that she could not recall exactly. She had seen the resident once prior probably
around 8:00 P.M. The resident reported to be okay at that time and responded appropriately. She then
asked the STNA when she found the resident unresponsive and what did she do. The STNA reported she
went into her room to obtain vital signs around 10:30 P.M. and the resident did not look okay. She rubbed on
the resident's chest and was calling her name. The resident did not respond, so she
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365588
If continuation sheet
Page 5 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365588
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arcadia Valley Skilled Nursing and Rehabilitation
25675 East Main Street
Coolville, OH 45723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0678
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
immediately yelled for a nurse. LPN #150 came first. LPN #150 yelled for RN #100 and RN #100 came
running. RN #100 checked her as well as LPN #150. RN #100 then left the room to look for the resident's
code status. STNA #175 had a report sheet and showed RN #100 her report sheet, which included the
resident's code status. At that point, RN #100 said the resident was a DNRCC-A and nothing further
happened. The STNA was then asked what happened later. STNA #175 told the Administrator LPN #150
was at the desk and realized the resident was a full code. LPN #150 then yelled for RN #100. The STNA
was asked by the Administrator if she assisted in CPR and said no, she stayed outside the room and waited
for direction.
A Personal Witness Statement from RN #100 dated [DATE] for an incident date of [DATE] at 10:30 P.M.
revealed she arrived at the room at 10:30 P.M., after STNA #175 was yelling for help. LPN #150 was also
present. A physical assessment was completed on Resident #44 and no pulse was able to be palpated. RN
#100 indicated she checked the report sheet, and a DNRCC-A was reported. CPR was not initiated at that
time, as the resident was thought to be a DNRCC-A. At 11:50 P.M., she spoke to LPN #150, who stated the
resident's code status was confirmed as being a full code. CPR was initiated at that time and the squad
was called. On [DATE] at 12:00 A.M., the squad arrived and took over the code. The resident was
transported out of the facility at 12:10 A.M. to the local hospital. The hospital informed the facility staff at
1:00 A.M. that the resident was deceased .
A written interview with RN #100 that was conducted by the facility's Administrator on [DATE] at 10:41 A.M.
revealed the nurse last saw Resident #44 around 9:20 P.M. for medication administration, assessment, and
personal care being performed. At approximately 10:35 P.M., STNA #175 reported the resident was found
unresponsive. LPN #150 responded first and then they yelled for her (RN #100) to respond. She stated she
had rushed to the room and seen the resident was unresponsive. She went to verify the code status and
looked on her report sheet and the resident was listed as being a DNRCC-A. She went back to the bedside
and alerted the other nurse. She did a head-to-toe assessment and verified the absence of vital signs with
the other nurse as the second verifier. She went back to complete her medication pass. Later, LPN #150
offered to assist with family notification and contacting the funeral home. LPN #150 discovered that the
resident was a full code in PCC. At that time, they both assisted in starting CPR. That was at 11:50 P.M.
LPN #150 then instructed STNA #200 to call 911. CPR continued until the squad arrived and took over. RN
#100 was asked if she had verified the resident's code status in any other way, other than by the report
sheet. She denied that she had done so. She indicated the other nurse (LPN #150) tried to notify the
resident's family but got no answer. She also was asked if she had notified the physician and denied that
she had done so. The nurse indicated in her interview with the Administrator that was the first time she took
care of the resident. The resident was alert and oriented to person, place, and time when she was
assessed earlier in the night. The resident was known to be COVID-19 positive, and her assessment
revealed minimal signs and symptoms of COVID-19 and notable wheezes (lung sounds) bilaterally. The
resident reported she was at her normal presentation. She did have a small cough. The nurse was asked
how the resident appeared when she was first found to be unresponsive. She reported the resident was in
bed, she was warm by skin, pale and cyanotic. She was mottled on her bilateral lower extremities (BLE)
from the knees down.
A Personal Witness Statement from LPN #150 dated [DATE] for an incident date of [DATE] at 10:30 P.M.
revealed she was at the end of the East Hall, when STNA #175 yelled for a nurse. She ran to (room number
provided) and upon entering the room Resident #44 was pale, eyes open, and fixed. The nurse and the
aide pulled the resident up in bed and the resident was unresponsive. The aide them left the room to get
the resident's nurse. While remaining in the room, the nurse heard that the resident was a DNRCC. She
listened for an apical pulse and checked her brachial area for a pulse. No pulses
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365588
If continuation sheet
Page 6 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365588
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arcadia Valley Skilled Nursing and Rehabilitation
25675 East Main Street
Coolville, OH 45723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0678
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
were noted. She then had RN #100 listen for an absence of an apical pulse to call the time of death. At that
time, she went back to her hall to finish her medication pass. Later, she went back to ask RN #100 if there
was anything she could do to help her. She got the resident's chart and there were no profile sheets or
code status sheet in the hard chart. She then had to go onto the computer to find the next of kin information
and the name of the funeral home. While going through her paperwork, she noticed on the back of the
profile sheet that it said the resident was a full code. She spoke to the DON, and she then initiated CPR
and called 911.
A written interview obtained from LPN #150 on [DATE] at 12:52 P.M. by the facility's Administrator revealed
she was alerted to Resident #44's room by STNA #175 as she was yelling for a nurse, so she responded.
The resident was found to be pale, eyes open and fixated, slumped forward in bed and her hand on her bed
rail. The resident was noted to be mottled from her knees down and her mouth was open. She had no color
in her face or lips. Her assessment revealed no respirations, no breath sounds, no pulses, no apical/
heartbeat, and her body was limp. RN #100 was the one who verified the resident's code status, and it was
reported as being a DNRCC-A. She was asked what happened next and the nurse replied nothing. The
resident appeared deceased without any vital signs and time of death was called. She went back to her unit
and completed her medication pass. She was then asked how and who discovered the resident was a full
code. She replied, after her medication pass, she went to check on RN #100 to see if there was anything
she could help her with. The nurse stated she was in PCC trying to find an alternate contact because she
could not reach the family listed and that was when she noticed her profile sheet said she was a full code.
She called the DON to alert her of what happened and was instructed to start CPR and call 911. She yelled
for RN #100 to assist and instructed STNA #200 to call 911. She immediately started compressions, and
CPR was continued until the squad arrived and took over the code. She was asked what time that took
place, and she indicated it was about one hour to one hour and a half after initially finding her. She denied
she had verified the resident's code status prior to that, as RN #100 did. She also denied she had notified
the resident's physician.
A written interview conducted with STNA #200 on [DATE] at 12:12 P.M. by the facility's Administrator
revealed she had no involvement and had not seen Resident #44 prior to the incident when she was found
unresponsive. She was told by LPN #150 to yell for the other nurse, which she did. RN #100 came to the
resident's room and came back out and was rushing around. RN #100 then stated the resident was a
DNRCC-A and everything stopped. CPR was not started until around 11:45 P.M. She was instructed to call
911 and assisted with transferring the resident over to the cot. She reported the resident was very pale and
limp when she assisted with her transfer.
Review of the Arcadia Valley Report sheet included in the facility's investigation file revealed the sheet
included the residents' names, room number, and code status. There were two report sheets in the
investigative file. One report sheet was not dated but was noted to include Resident #29. The code status
on the undated report sheet indicated Resident #29's code status was DNRCC-A. The second report sheet
provided included a date of [DATE] and reflected Resident #29 had been moved to (room number
provided). A code status (full code) for a prior resident (Resident #44) that resided in this room, before
Resident #29 had been moved in, was marked out with a line and DNR was handwritten next to it. Resident
#44's name had been added to the report sheet for (room number provided). The prior resident's (Resident
#29) name was covered with white-out and Resident #44's name was handwritten over top of the white-out.
The code status of DNRCC-A that was printed in was not marked out or covered with white-out, when
Resident #29 had been moved out of the room. The row for this room and the column made for code status
still reflected the resident in that room's code status was a DNRCC-A (which was identified to be
inaccurate) as Resident #44's elected code
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365588
If continuation sheet
Page 7 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365588
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arcadia Valley Skilled Nursing and Rehabilitation
25675 East Main Street
Coolville, OH 45723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0678
status of a full code was not added as it should have been, when she was moved to that room.
Level of Harm - Immediate
jeopardy to resident health or
safety
On [DATE] at 11:25 A.M., an interview with the DON and Director of Quality Assurance #250 revealed
Resident #44 was moved to a different room (room number provided) after she tested positive for
COVID-19 and the facility had to make some room changes. They verified staff had used white out on the
report sheets to cover the name of Resident #29, who was previously in that room, and hand wrote the
name of Resident #44 over top of Resident #29 name. The code status for the previous resident (Resident
#29), which was a DNRCC-A, was not changed to reflect Resident #44's code status of a full code. The
administrative staff revealed this was how the mix up occurred on [DATE], when Resident #44 was found
unresponsive, and CPR was not initiated timely. They stated they were not able to tell who used white out to
cover the prior resident's name when adding Resident #44's name on the report sheet, and after the room
change had occurred. They confirmed the prior resident's (Resident #29) code status, who was in that
room, was left on the report sheet instead of the code status of Resident #44 being added at the time her
name was added.
Residents Affected - Few
Review of the employee file for RN #100 revealed the nurse was suspended on [DATE] pending a nursing
investigation. Her employment at the facility was then terminated on [DATE] (day after the incident). The
reason for the termination included a violation of company policy, failure to follow assigned nursing protocol
and job duties as assigned. The nurse's license was in good standing, and she was certified in AHA's
Advanced Cardiovascular Life Support (ACLS) program at the time of the incident.
On [DATE] at 1:53 P.M., an interview with Physician #500 revealed he was made aware of the occurrence
with Resident #44, after the fact. He stated he was told the resident coded and was found dead. The nurses
thought the resident was a DNR and had called the DON, who informed them the resident was a full code.
They initiated the code then. He was not contacted when the resident was found unresponsive and was not
aware of how much time had elapsed between when the resident was found deceased , when the DON
was contacted, and when CPR was initiated. He stated staff would have had to initiate CPR, when it was
made known Resident #44 was a full code, even though it would have been futile to attempt CPR by that
time.
On [DATE] at 3:06 P.M., a telephone interview with STNA #175 confirmed she worked on [DATE] and was
assigned Resident #44's hall, when the resident was found unresponsive. She recalled working that night
with RN #100, LPN #150, and STNA #200. She further confirmed that she was the STNA who found the
resident unresponsive in bed at 10:30 P.M. She reported the resident did not look right when she went in
the room. The resident's head of the bed was elevated, and she had one leg in bed and the other hanging
over the side of the bed. She thought the resident was deceased , as she had a grayish color to her. She
stated she tried to do a sternal rub on the resident, but she did not respond. She then called out for help
and LPN #150 was the first one that responded. She assisted the nurse with pulling the resident up in bed
and then left the room to find the other nurse. The other nurse (RN #100) was down at the end of the hall
and was coming out of a resident's room, when she told her to come now. As they were responding back to
the room, she was running, and the nurse was a little behind her. The nurse was asking her what Resident
#44's code status was. She stated she looked at her report sheet and told the nurse the resident's code
status was a DNRCC-A, as that was what was listed. The two nurses were in the room and were checking
the resident for a pulse. They determined the resident was deceased at that time. The STNA stated it was
chaotic. The resident was then covered up and she left the room and proceeded to go get vital signs on
other residents, while the nurses proceeded to pass their medications to other residents. It was later when
one of the nurses realized the resident was a full code and CPR was initiated. She was not sure how much
time had elapsed between the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365588
If continuation sheet
Page 8 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365588
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arcadia Valley Skilled Nursing and Rehabilitation
25675 East Main Street
Coolville, OH 45723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0678
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
time the resident was found unresponsive and without a pulse before they realized the resident was a full
code and initiated CPR. She stated it was a while.
On [DATE] at 3:18 P.M., a telephone interview with LPN #150 revealed she was one of the nurses who
worked on [DATE] for the evening shift when Resident #44 was found unresponsive. She stated she knew
the resident was deceased upon entering her room. She checked her for heart sounds, and they were
absent. STNA #175 went to get the other nurse (RN #100). She asked what the resident's code status was
and was told it was a DNRCC-A by the RN #100 and STNA #175. She told the nurse she needed to check
the resident, as two nurses needed to check for a pulse when determining someone had expired. They
pronounced the resident as having expired at 10:36 P.M. She reported she continued with her medication
pass leaving the aide and the other nurse in the room. She stated they cleaned the resident and covered
her in bed and pulled the curtain for privacy. She suspected the other nurse went on to pass her
medications as well. When she finished her medication pass, she offered help to RN #100. RN #100 told
her she was getting ready to reach out to Resident #44's next of kin. She assisted RN #100 in doing so.
She could not find a profile sheet in the hard chart, so she obtained one from the computer. As she flipped
it over to see what funeral home the resident preferred, she saw where the resident was supposed to be a
full code. She called the DON and was instructed to initiate CPR and call 911. She approximated it was
about an hour to an hour and a half between the time they initially pronounced the resident dead until they
initiated CPR on her. She told the other nurse the resident was a full code, and they needed to initiate CPR.
She started in with chest compressions while the other nurse went to get the crash cart. She was asked
how a nurse would identify a resident's code status in the event the resident was found unresponsive and
without a pulse or respirations. She indicated the nurse should look in the resident's electronic medical
record. The LPN indicated there was COVID-19 in the facility and they had been moving resident rooms
around. The other nurse and the aide looked at the report sheet when trying to determine what the
resident's code status was and it erroneously said DNRCC-A. When the residents involved in the room
change were moved, not all of their information on the report sheet was changed with the moves. She
suspected that was how the report sheet had the incorrect code status for Resident #44.
Review of the facility undated policy on Advanced Directives revealed the facility would inform the resident
about initiating an advanced directive and the facility would maintain written standards and practice
guidelines regarding advanced directives to assure the resident's wishes were honored. The facility would
determine the existence of advanced directives upon admission. The facility staff would document in the
clinical record whether the resident had executed an advanced directive. The facility staff would provide
education for staff on the healthcare facilities standards and practice guidelines on advanced directives at
least annually, and they will maintain documentation of such. The physician would write an appropriate
order for the resident relating to their advanced directive. All pertinent information related to advanced
directives was to be documented in the resident clinical record.
Review of the facility undated Emergency Care/ Code Management policy revealed the purpose of the
policy was for the licensed staff of Continuing Healthcare Solutions to
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365588
If continuation sheet
Page 9 of 9