F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, staff and resident interview, review of a guest assistance form, and policy review, the
facility failed to ensure residents were treated respectful by staff during care. This affected one resident
(#78) out of three residents reviewed. The facility census was 78.
Findings Include:
Review of the medical record revealed Resident #78 admitted to the facility on [DATE]. Diagnoses included
spinal stenosis, osteoarthritis, osteonecrosis, chronic viral hepatitis C, restless leg syndrome, chronic pain,
spinal stenosis, and lumbar region with neurogenic claudication.
Review of the plan of care (POC) dated 04/04/23 revealed Resident #78 was at risk for fluctuating
incontinence of bladder and bowel related to impaired mobility, weakness, and physical deconditioning.
Interventions included encourage independence, provide incontinent care with moisture barrier as needed,
resident agreed to trial use of the bed pan, resident prefers one bed pad on the bed and likes to turn and
defecate, resident preferred to be naked in bed, and used a urinal.
Review of the minimum data set (MDS) assessment dated [DATE] revealed Resident #78 was cognitively
intact. Resident #78 required the assistance on one to two staff for daily care including transfers.
Review of the POC [NAME] revealed Resident #78's care included encourage independence with bed
mobility while providing care and assist as needed, encourage to participate in self-care, resident agreed to
trial the use of the bed pan, resident preferred one pad on the bed, turns to his side and defecates on the
pad, resident preferred to remain naked in bed, and used the urinal.
Review of a guest assistance form dated 05/09/23 revealed the Social Service (SS) #345 interviewed
Resident #78 in regard to a complaint. Resident #78 had said State Tested Nursing Assistant (STNA) #506
had flipped resident with the incontinence pad and put Resident #78 in an uncomfortable position, left the
guest in that spot while changing and leaving the resident to scream for help. SS #345 had documented in
the facility response the incident was investigated and STNA #506' employment was terminated.
Interview on 06/01/23 at 10:50 A.M., with Resident #78 said STNA #506 came into his room and used
expletives asking where was the residents diaper. Resident #78 said he felt humiliated and no longer
wanted the STNA in the room. STNA #506 grabbed his incontinent pad under him and rolled him onto his
left side which caused some pain and left the room. Resident #78 stated he thought this incident
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
365598
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365598
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/02/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Laurels of West Carrollton The
115 Elmwood Circle
West Carrollton, OH 45449
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
occurred on 05/05/23 and his roommate Resident #77 heard the whole incident.
Level of Harm - Minimal harm
or potential for actual harm
Interview on 06/01/23 at 3:43 P.M., the Unit Manager (UM) #307 said she was told Resident #78 was upset
due to an incident. The UM #307 stated she spoke to STNA #506 who stated she had answered Resident
#78's call light and needed incontinence care. The UM #307 said STNA #506 was told by Resident #78 to
clean him up and pull the bowel movement out of his bottom. The Unit Manager #307 said she provided
STNA #506 education on customer service and being appropriate with care. The UM #307 said STNA #506
asked Resident #78 why he was not wearing a diaper. STNA #506 was educated the resident had a right
not to wear an adult brief.
Residents Affected - Few
Review of a progress note written by the Administrator dated 06/02/23 at 6:34 A.M. documented the
Administrator had interviewed Resident #78 in regard to allegations made to the state surveyor. Upon
interview Resident #78 stated a former employee entered the resident's room and said, oh expletive no,
were is your depends. Resident #78 stated he never wore diapers. Resident #78 stated STNA #506 rolled
the resident on his side to provide peri care. Resident #78 stated he was in pain because of his condition,
and he called the former STNA #506 a name and he acted out. Resident #78 stated the former STNA #506
left the room and said, she does not get paid enough for this. Resident #78 said shortly after STNA #506
left, another aid came in to provide incontinence care. The Administrator asked if the resident felt safe at the
facility in which the resident responded he felt safe. At no time during the interview did Resident #78
indicate he had been abused or neglected during the incident on 05/05/23.
Interview on 06/02/23 at 3:45 P.M., Resident #77, who is the roommate of Resident #78, said STNA #506
was disrespectful to Resident #78 and did leave him on his side to scream for help. Resident #77 stated
STNA #506 pulled the pad out from under Resident #78 and left the room with the feces in the pad in her
hand. Resident #77 said STNA #506 asked Resident #78 where his diaper was. Resident #77 stated he
was unable to see with the curtain pulled but could hear everything in his bed in their room.
Interview on 06/02/23 at 4:00 P.M., STNA #506 said she had words with Resident #78 and left his room not
performing the incontinence care. STNA #506 said she could not remember much more than that.
Review of facility policy titled Guest and Resident Dignity and Personal Privacy, dated 05/01/22 revealed
the facility was to provide care for residents in a manner that respects and enhances each resident's
dignity, individuality, and right to personal privacy.
This deficiency represents noncompliance discovered in Complaint Number OH00142981.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365598
If continuation sheet
Page 2 of 2