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Inspection visit

Health inspection

AVENTURA AT WEST PARKCMS #3656031 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0600 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, review of facility Self-Reported Incidents (SRI), staff interview, and policy review, the facility failed to ensure residents were free from verbal abuse. This affected one (#64) of three residents reviewed for abuse. The facility census was 89. Findings include: Review of the medical record of Resident #64 revealed an admission date of 01/15/20. Diagnoses included Alzheimer's disease, anxiety disorder, dementia with behavioral disturbance, rheumatoid arthritis, delusional disorders, essential hypertension, heart failure, benign prostatic hyperplasia, unsteadiness on feet, and major depressive disorder. Review of the comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had severely impaired cognition. The resident exhibited fluctuating inattention and continuous disorganized thinking during the assessment period. The resident utilized a walker and required partial/moderate assistance with transfers and supervision or touching assistance for walking 10 feet. Review of the care plan dated 12/21/23 revealed Resident #64 had the potential for behavioral issues related to a diagnosis of Alzheimers dementia with behavioral disturbance and a history of episodes of increased anxiety, agitation, paranoia, and delusions. The resident was noted to attempt to put himself on the floor and say God wanted him to do it. Interventions included to approach in a calm and gentle manner. Review of a progress note dated 10/18/24 at 9:04 A.M. revealed the nursing assistant informed the nurse Resident #64 was on the floor. The resident was observed sitting on the floor, leaning on the couch and the aid stated she was helping him walk from bed to the couch when the resident became aggressive and resistive to care and slid to the floor. The resident was assessed and no injuries were noted. Review of the SRI dated 10/18/24 revealed Resident #64's family alleged State Tested Nursing Assistant (STNA) #300 dropped Resident #64 during a transfer. STNA #300 was assisting Resident #64 with personal care and transferring him to his chair when the resident had a behavioral episode and began to stiffen and would not move, stating, God told him to do it. STNA #300 then began trying to move the resident to sit on the couch and the resident began falling to the floor during the transfer stating, God told me to do it. The STNA told the resident to get his behind up and the STNA let go of the (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 365603 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365603 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/20/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Aventura at West Park 2950 West Park Drive Cincinnati, OH 45238 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600 Level of Harm - Minimal harm or potential for actual harm resident, as he was already down, and went to get help. As a result of the investigation, physical abuse was not substantiated, however the facility felt STNA #300 was inappropriate with the resident. STNA #300 was suspended immediately upon learning of the incident and was terminated at the conclusion of the investigation. The police were notified. The resident received psychosocial follow-up and staff was educated on the facility abuse policy and transferring a patient. Residents Affected - Few Review of the SRI dated 10/25/24 revealed, through an investigation, it was found an STNA was verbally inappropriate with Resident #64. During the investigation for the SRI dated 10/18/24, the STNA admitted saying, Come on man. Get your ass up. The facility substantiated verbal abuse. Interview on 11/18/24 at 12:55 P.M., the Administrator stated, following the investigation from the first SRI filed, Resident #64's family shared video footage of the incident and stated they felt as if STNA #300 dropped Resident #64. The Administrator stated the video footage was reviewed and did not support the aide dropping the resident, however the aide attempted to get the resident back up without assistance and said, Get your ass up. The Administrator stated STNA #300 had been suspended and then terminated following the first investigation because the aid did not follow policy and attempted to get the resident up without notifying the nurse. Upon review of the video, the Administrator discussed the video footage with STNA #300 and, when questioned, STNA #300 stated she, may have said that. The Administrator stated any swearing to residents is not tolerated. Observation on 11/18/24 at 2:00 P.M. with the Administrator and Director of Nursing (DON) of in-room surveillance video revealed STNA #300 standing behind Resident #64, who was standing at his walker. STNA #300 was assisting the resident to transfer onto his couch when the resident said something (unclear in video footage) and his body went limp and was lowered to the ground. STNA #300 attempted to assist Resident #64 off the floor and stated, Get your ass up, come on man. Interview at the same time, the Administrator verified STNA #300's statement to Resident #64 and verified this was a form of verbal abuse. Review of the facility policy titled, Resident's Right to Freedom from Abuse, Neglect, and Exploitation, dated 2024, revealed the facility residents have the right to be free from abuse, including verbally aggressive behavior such as curing, bossing around, or demanding. The deficient practice was corrected on 10/25/24 when the facility implemented the following corrective actions: -On 10/18/24 at 9:45 A.M., STNA #300 was providing care to Resident #64 in his room when, while walking to the couch, he dropped to his knees, landing his upper body on the couch and knees on the floor, stating God told me to do it. -On 10/18/24 at 9:54 A.M., Resident #64's daughter sent a video to Assistant Director of Nursing (ADON) #533 for review of an interaction between Resident #64 and STNA #300 -On 10/18/24 at 10:00 A.M., STNA #300 went to get LPN #310 and LPN Unit Manager (UM) #193 to come and assist and assess Resident #64 for injury and assist off the floor. Resident #64 did not have any injuries. -On 10/18/24 at 10:00 A.M. ADON #533 went and removed STNA #300 from Resident #64's room and, with the Administrator, took her statement and suspended STNA #300 immediately, pending investigation. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365603 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365603 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/20/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Aventura at West Park 2950 West Park Drive Cincinnati, OH 45238 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600 Level of Harm - Minimal harm or potential for actual harm -On 10/18/24 at 10:10 A.M., UM #193, LPN #864, and ADON #533 began inservicing staff in the facility regarding the abuse policy, started questioning residents about abuse, and obtained statements from staff. -Interviews on 11/19/24 with STNA #330, Housekeeping Aid #335, STNA #345, LPN #360, and Social Services Assistant #377 confirmed they had received education on the facility abuse policy on 10/18/24. Residents Affected - Few -On 10/18/24 at 10:15 A.M., the Administrator opened an SRI. On 10/18/24 at 10:15 A.M., the Administrator, LPN #864, UM #193, and ADON #533 spoke with Resident #64's family in the facility to discuss the video and how the facility would handle the situation. The family was surprised the aid was suspended and stated they did not want her to lose her job. -On 10/18/24 at 10:30 A.M., UM #193 notified Medical Director #786 of the fall and allegation of abuse of Resident #64. Orders were received for an x-ray of the right ankle (negative results on 10/21/24) and a medication review by psychiatry. -On 10/18/24 at 3:00 P.M., the Clinical Management team conducted a QAPI meeting with Corporate Risk Management to discuss the findings of the investigation. The root-cause analysis of the incident was Resident #64 having behaviors (God told him to do it), which made him drop to the ground. -On 10/19/24 at 2:00 P.M., the Clinical Management team met again to discuss the investigation. The determination was made to terminate STNA #300. -On 10/19/24 at 3:00 P.M., the Administrator and DON terminated STNA #300's employment at the facility. -On 10/21/24 at 11:00 A.M., Social Services employees continued follow-up with Resident #64 for psychosocial follow-up. -On 10/24/24, the DON and Administrator began completing daily audits five days a week, which included rounding the entire facility, talking with residents to ensure they know how to report abuse and asking if there are any concerns. -On 10/25/24, the DON submitted the final SRI unsubstantiating physical abuse. -On 10/25/24, the DON opened an additional SRI for verbal abuse and continued abuse education and psychosocial follow-up on Resident #64. This deficiency represents non-compliance investigated under Complaint Number OH00159133. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365603 If continuation sheet Page 3 of 3

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0600GeneralS&S Dpotential for harm

    F600 - Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

FAQ · About this visit

Common questions about this visit

What happened during the November 20, 2024 survey of AVENTURA AT WEST PARK?

This was a inspection survey of AVENTURA AT WEST PARK on November 20, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at AVENTURA AT WEST PARK on November 20, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect b..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.