Skip to main content

Inspection visit

Inspection

AYDEN HEALTHCARE OF PIQUACMS #3656072 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 2 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, resident and staff interview, self-reported incident review, and review of a facility policy, the facility failed to report all allegations of abuse to the administrator and other officials in a timely manner. This affected two (#3 and #4) of six residents reviewed for abuse. The census was 75. Findings include: 1. Record review of Resident #3 revealed the resident was admitted to the facility on [DATE]. Diagnoses for Resident #3 include chronic obstructive pulmonary disease, diabetes, anxiety, chronic respiratory failure, and heart failure. Review of the comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had intact cognition and required a two-person assist for activities of daily living (ADLs). Further review revealed the resident received hospice services and was on supplemental oxygen. Interview on 09/14/23 at 11:09 A.M., with Resident #2 stated she was not in the room on 07/13/23 when the alleged abuse from the Administrator towards Resident #3 occurred, but verified she witnessed Resident #3 report the allegations of abuse to the facility staff including the business office manager and the social worker the next day on 07/14/23. Interview on 09/18/23 at 2:20 P.M., with Resident #3 stated she reported the alleged abuse she experienced on 07/13/23 to Business Office Manager (BOM) #500 and Social Worker (SW) #400 after the incident the following day on 07/14/23, and then again at a later date. Resident #3 stated she reported to the staff she felt bullied and abused by the Administrator. Resident #3 verified she also reported her allegations to an investigator in the facility the week of 09/11/23. Resident #3 stated she was afraid of retribution, but felt she needed to report the alleged verbal abuse she experienced by the Administrator. Interview on 09/18/23 at 10:20 A.M., with BOM #500 stated on 07/13/23 her and the Administrator went into Resident #3's room and told her she had a balance due on her bill, and if she could not pay, she would receive a 30-discharge notice. BOM #500 stated it was an uncomfortable conversation for the resident and the staff, and stated the Administrator kept telling the resident she had to pay her bill or she would have to be discharged . BOM #500 stated it was an unprofessional conversation, but she could not determine if the Administrator was being verbally abusive or intimidating to Resident #3. BOM #500 verified she reported to the social worker on 07/14/23 after Resident #3 stated she felt verbally abused by the Administrator. BOM #500 stated she did not report any allegations of abuse to the Administrator or Director of Nursing (DON). (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 365607 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365607 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/18/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Ayden Healthcare of Piqua 275 Kienle Drive Piqua, OH 45356 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Interview on 09/18/23 at 11:33 A.M., with SW #400 stated on 08/23/23 she had a care conference with Resident #3 and the resident reported the Administrator and BOM #500 came into her room and intimidated her on 07/13/23. SW #400 stated Resident #3 stated she felt bullied by the Administrator. SW #400 stated she reported the allegations of abuse to the corporate office on 09/05/23 via email, and did not receive a return email regarding the report. SW #400 stated she did not report the abuse allegations to the Administrator or the DON. 2. Record review of Resident #4 revealed the resident was admitted to the facility on [DATE] and discharged on 07/30/23. Diagnoses for Resident #4 included diabetes, hypertension, and acute kidney failure. Review of the comprehensive MDS assessment dated [DATE] revealed the resident had intact cognition and required a one-person assist for ADLs. Interview on 09/18/23 at 11:33 A.M., with SW #400 stated on 07/30/23, a Sunday, the Administrator came into the facility when the nurse on duty informed him Resident #4 was refusing to leave. SW #400 stated called and spoke with Resident #4 after the incident, and verified Resident #4 reported to her he felt bullied and threatened by the Administrator on 07/30/23, so much so Resident #4 called the police himself to report the Administrator throwing away his belongings. SW #400 verified she did not report the allegations of verbal abuse for Resident #4 to anyone. Interview on 09/18/23 at 1:45 P.M., with the DON and the Administrator revealed the Administrator stated there were no residents or staff members alleging he was abusive towards any residents that he was aware of. Further interview with the Administrator denied any reports of abuse regarding the incident on 07/30/23 with Resident #4 or the incident on 07/13/23 with Resident #3. Interview with the DON verified there had been no reports of any abuse made to her from staff regarding alleged abuse by the Administrator. Review of self-reported incidents (SRIs) reported to the State Survey Agency revealed there were no SRI reports filed for any allegations of abuse related to the allegations made by Resident #3 or Resident #4. Review of the facility policy titled, Abuse and Neglect, dated 03/2018, defined abuse as the willful infliction of intimidation resulting in harm including mental anguish. Per the policy, all allegations of abuse are to be reported to the abuse designee or Administrator and state agency, local Ombudsman, local law enforcement, the resident's representative, and the physician. This deficiency represents non-compliance investigated under Master Complaint Number OH00146467 and Complaint Number OH00146338. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365607 If continuation sheet Page 2 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365607 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/18/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Ayden Healthcare of Piqua 275 Kienle Drive Piqua, OH 45356 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835 Administer the facility in a manner that enables it to use its resources effectively and efficiently. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and resident and staff interview, the facility failed to ensure Administration administered the facility in a manner to maintain the highest psychosocial well-being of the residents. This affected three (#2, #4, and #5) of six residents reviewed for psychosocial well-being. The census was 75. Residents Affected - Few Findings include: 1. Record review of Resident #2 revealed the resident was admitted to the facility on [DATE] as a readmission. Diagnoses for Resident #2 included aftercare following joint replacement surgery, muscle weakness, depression, and chronic kidney disease. Review of the comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had intact cognition and required a one-person assist for activities of daily living (ADLs). Interview on 09/14/23 at 11:09 A.M., with Resident #2 stated she reported the Administrator being inappropriate with a therapy worker, stopping the therapist in the hall, staring at her chest, and interrupting her therapy session. Resident #2 reported the Administrator told the therapist she was not wearing a name badge. Resident #2 stated she reported feeling very uneasy and uncomfortable in regard to the Administrator actions and she reported her uncomfortable feelings to the social worker. Resident #2 stated she did not feel comfortable in the facility when the Administrator was present. Interview on 09/18/23 at 11:33 A.M., with Social Worker (SW) #400 revealed the social worker worked in the facility for over four years. SW #400 stated on 09/02/23 Resident #2 reported there was an interaction with a therapist and the Administrator in which Resident #2 stated she felt very uncomfortable and wanted it reported the Administrator was acting inappropriate towards the staff members. SW #400 stated the resident did report the resident felt uncomfortable in the facility with the Administrator present. SW #400 verified she did not report any of the allegations the Administrator or the Director of Nursing (DON); however, she did report the allegations to the facility's corporate hotline on 09/05/23. 2. Record review of Resident #4 revealed the resident was admitted to the facility on [DATE] and discharged on 07/30/23. Diagnoses for Resident #4 include diabetes, hypertension, and acute kidney failure. Review of the comprehensive MDS assessment dated [DATE] revealed the resident had intact cognition and required a one-person assist for ADLs. Attempts to contact Resident #4 via telephone on 09/18/23 revealed the contact number was out of service. Interview on 09/18/23 at 11:33 A.M., with SW #400 stated on 07/30/23, a Sunday, the Administrator came into the facility when the nurse on duty informed him Resident #4 was refusing to leave. SW #400 stated she called and spoke with Resident #4 after the incident and stated Resident #4 reported to her he felt bullied and threatened by the Administrator on 07/30/23, so much so Resident #4 called the police himself to report the Administrator throwing away his belongings. SW #400 stated Resident #4 did assault the Administrator and the police ended up removing the resident from the facility and (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365607 If continuation sheet Page 3 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365607 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/18/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Ayden Healthcare of Piqua 275 Kienle Drive Piqua, OH 45356 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few sided with the Administrator. SW #400 stated she did not report the allegations of verbal abuse for Resident #4 to anyone. 3. Record review of Resident #5 revealed the resident was admitted to the facility on [DATE]. Diagnoses for Resident #5 included hypertension, cervical fracture, acute kidney failure, chronic pulmonary disease, heart failure, anemia, kidney disease, and fractures. Review of the comprehensive MDS assessment dated [DATE] revealed the resident had intact cognition and required a one-person assist for ADLs. Interview on 09/18/23 at 3:00 P.M., with Resident #5 revealed on 09/14/23 around 4:00 P.M. the resident was wheeling herself down the 400 Hall to her room when she heard a female shouting for help. Resident #5 stated she recognized the female's voice as her nurse, Licensed Practical Nurse (LPN) #155. Resident #5 stated she heard a male voice shouting over the female voice, and she stated it sounded like the Administrator's voice. Resident #5 stated she was frightened, and she did not go out to the nurse's station to see what was happening. Resident #5 stated she instead hurried into her room and shut the door. Resident #5 stated she reported the incident to SW #400 and stated she felt very uncomfortable and unsafe in the facility with the Administrator present. Interview on 09/18/23 at 11:33 A.M., with SW #400 verified on 09/14/23, after the surveyor left the facility, the Administrator had an altercation with a nurse at the nurses' station and a resident witnessed the incident. SW #400 stated on 09/15/23, it was reported to her by Resident #5 the resident witnessed the incident by overhearing it. SW #400 stated Resident #5 identified the Administrator and the nurse in the incident and told the social worker she did not feel safe in the facility with the Administrator. SW #400 verified she did not report any allegations related to this incident for Resident #5. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365607 If continuation sheet Page 4 of 4

Reading this as a family member? Your long-term care ombudsman is a free advocate for residents and families.

Back to top

Citations

2 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0835GeneralS&S Dpotential for harm

    F835 - Administration

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

  • 0609GeneralS&S Dpotential for harm

    F609 - The facility must develop and implement written policies and procedures that:

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

FAQ · About this visit

Common questions about this visit

What happened during the September 18, 2023 survey of AYDEN HEALTHCARE OF PIQUA?

This was a inspection survey of AYDEN HEALTHCARE OF PIQUA on September 18, 2023. The surveyor cited 2 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at AYDEN HEALTHCARE OF PIQUA on September 18, 2023?

Yes, 2 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Administer the facility in a manner that enables it to use its resources effectively and efficiently."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

Share this reportEmail

Next steps

Concerned about a resident’s care?Find your local ombudsman through the Eldercare Locatoror file a complaint with your state survey agency.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.