F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, resident and staff interview, self-reported incident review, and review of a facility
policy, the facility failed to report all allegations of abuse to the administrator and other officials in a timely
manner. This affected two (#3 and #4) of six residents reviewed for abuse. The census was 75.
Findings include:
1. Record review of Resident #3 revealed the resident was admitted to the facility on [DATE]. Diagnoses for
Resident #3 include chronic obstructive pulmonary disease, diabetes, anxiety, chronic respiratory failure,
and heart failure.
Review of the comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed the resident
had intact cognition and required a two-person assist for activities of daily living (ADLs). Further review
revealed the resident received hospice services and was on supplemental oxygen.
Interview on 09/14/23 at 11:09 A.M., with Resident #2 stated she was not in the room on 07/13/23 when
the alleged abuse from the Administrator towards Resident #3 occurred, but verified she witnessed
Resident #3 report the allegations of abuse to the facility staff including the business office manager and
the social worker the next day on 07/14/23.
Interview on 09/18/23 at 2:20 P.M., with Resident #3 stated she reported the alleged abuse she
experienced on 07/13/23 to Business Office Manager (BOM) #500 and Social Worker (SW) #400 after the
incident the following day on 07/14/23, and then again at a later date. Resident #3 stated she reported to
the staff she felt bullied and abused by the Administrator. Resident #3 verified she also reported her
allegations to an investigator in the facility the week of 09/11/23. Resident #3 stated she was afraid of
retribution, but felt she needed to report the alleged verbal abuse she experienced by the Administrator.
Interview on 09/18/23 at 10:20 A.M., with BOM #500 stated on 07/13/23 her and the Administrator went
into Resident #3's room and told her she had a balance due on her bill, and if she could not pay, she would
receive a 30-discharge notice. BOM #500 stated it was an uncomfortable conversation for the resident and
the staff, and stated the Administrator kept telling the resident she had to pay her bill or she would have to
be discharged . BOM #500 stated it was an unprofessional conversation, but she could not determine if the
Administrator was being verbally abusive or intimidating to Resident #3. BOM #500 verified she reported to
the social worker on 07/14/23 after Resident #3 stated she felt verbally abused by the Administrator. BOM
#500 stated she did not report any allegations of abuse to the Administrator or Director of Nursing (DON).
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
365607
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365607
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/18/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ayden Healthcare of Piqua
275 Kienle Drive
Piqua, OH 45356
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Interview on 09/18/23 at 11:33 A.M., with SW #400 stated on 08/23/23 she had a care conference with
Resident #3 and the resident reported the Administrator and BOM #500 came into her room and
intimidated her on 07/13/23. SW #400 stated Resident #3 stated she felt bullied by the Administrator. SW
#400 stated she reported the allegations of abuse to the corporate office on 09/05/23 via email, and did not
receive a return email regarding the report. SW #400 stated she did not report the abuse allegations to the
Administrator or the DON.
2. Record review of Resident #4 revealed the resident was admitted to the facility on [DATE] and discharged
on 07/30/23. Diagnoses for Resident #4 included diabetes, hypertension, and acute kidney failure.
Review of the comprehensive MDS assessment dated [DATE] revealed the resident had intact cognition
and required a one-person assist for ADLs.
Interview on 09/18/23 at 11:33 A.M., with SW #400 stated on 07/30/23, a Sunday, the Administrator came
into the facility when the nurse on duty informed him Resident #4 was refusing to leave. SW #400 stated
called and spoke with Resident #4 after the incident, and verified Resident #4 reported to her he felt bullied
and threatened by the Administrator on 07/30/23, so much so Resident #4 called the police himself to
report the Administrator throwing away his belongings. SW #400 verified she did not report the allegations
of verbal abuse for Resident #4 to anyone.
Interview on 09/18/23 at 1:45 P.M., with the DON and the Administrator revealed the Administrator stated
there were no residents or staff members alleging he was abusive towards any residents that he was aware
of. Further interview with the Administrator denied any reports of abuse regarding the incident on 07/30/23
with Resident #4 or the incident on 07/13/23 with Resident #3. Interview with the DON verified there had
been no reports of any abuse made to her from staff regarding alleged abuse by the Administrator.
Review of self-reported incidents (SRIs) reported to the State Survey Agency revealed there were no SRI
reports filed for any allegations of abuse related to the allegations made by Resident #3 or Resident #4.
Review of the facility policy titled, Abuse and Neglect, dated 03/2018, defined abuse as the willful infliction
of intimidation resulting in harm including mental anguish. Per the policy, all allegations of abuse are to be
reported to the abuse designee or Administrator and state agency, local Ombudsman, local law
enforcement, the resident's representative, and the physician.
This deficiency represents non-compliance investigated under Master Complaint Number OH00146467 and
Complaint Number OH00146338.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365607
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365607
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/18/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ayden Healthcare of Piqua
275 Kienle Drive
Piqua, OH 45356
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review and resident and staff interview, the facility failed to ensure Administration
administered the facility in a manner to maintain the highest psychosocial well-being of the residents. This
affected three (#2, #4, and #5) of six residents reviewed for psychosocial well-being. The census was 75.
Residents Affected - Few
Findings include:
1. Record review of Resident #2 revealed the resident was admitted to the facility on [DATE] as a
readmission. Diagnoses for Resident #2 included aftercare following joint replacement surgery, muscle
weakness, depression, and chronic kidney disease.
Review of the comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed the resident
had intact cognition and required a one-person assist for activities of daily living (ADLs).
Interview on 09/14/23 at 11:09 A.M., with Resident #2 stated she reported the Administrator being
inappropriate with a therapy worker, stopping the therapist in the hall, staring at her chest, and interrupting
her therapy session. Resident #2 reported the Administrator told the therapist she was not wearing a name
badge. Resident #2 stated she reported feeling very uneasy and uncomfortable in regard to the
Administrator actions and she reported her uncomfortable feelings to the social worker. Resident #2 stated
she did not feel comfortable in the facility when the Administrator was present.
Interview on 09/18/23 at 11:33 A.M., with Social Worker (SW) #400 revealed the social worker worked in
the facility for over four years. SW #400 stated on 09/02/23 Resident #2 reported there was an interaction
with a therapist and the Administrator in which Resident #2 stated she felt very uncomfortable and wanted it
reported the Administrator was acting inappropriate towards the staff members. SW #400 stated the
resident did report the resident felt uncomfortable in the facility with the Administrator present. SW #400
verified she did not report any of the allegations the Administrator or the Director of Nursing (DON);
however, she did report the allegations to the facility's corporate hotline on 09/05/23.
2. Record review of Resident #4 revealed the resident was admitted to the facility on [DATE] and discharged
on 07/30/23. Diagnoses for Resident #4 include diabetes, hypertension, and acute kidney failure.
Review of the comprehensive MDS assessment dated [DATE] revealed the resident had intact cognition
and required a one-person assist for ADLs.
Attempts to contact Resident #4 via telephone on 09/18/23 revealed the contact number was out of service.
Interview on 09/18/23 at 11:33 A.M., with SW #400 stated on 07/30/23, a Sunday, the Administrator came
into the facility when the nurse on duty informed him Resident #4 was refusing to leave. SW #400 stated
she called and spoke with Resident #4 after the incident and stated Resident #4 reported to her he felt
bullied and threatened by the Administrator on 07/30/23, so much so Resident #4 called the police himself
to report the Administrator throwing away his belongings. SW #400 stated Resident #4 did assault the
Administrator and the police ended up removing the resident from the facility and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365607
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365607
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/18/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ayden Healthcare of Piqua
275 Kienle Drive
Piqua, OH 45356
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
sided with the Administrator. SW #400 stated she did not report the allegations of verbal abuse for Resident
#4 to anyone.
3. Record review of Resident #5 revealed the resident was admitted to the facility on [DATE]. Diagnoses for
Resident #5 included hypertension, cervical fracture, acute kidney failure, chronic pulmonary disease, heart
failure, anemia, kidney disease, and fractures.
Review of the comprehensive MDS assessment dated [DATE] revealed the resident had intact cognition
and required a one-person assist for ADLs.
Interview on 09/18/23 at 3:00 P.M., with Resident #5 revealed on 09/14/23 around 4:00 P.M. the resident
was wheeling herself down the 400 Hall to her room when she heard a female shouting for help. Resident
#5 stated she recognized the female's voice as her nurse, Licensed Practical Nurse (LPN) #155. Resident
#5 stated she heard a male voice shouting over the female voice, and she stated it sounded like the
Administrator's voice. Resident #5 stated she was frightened, and she did not go out to the nurse's station
to see what was happening. Resident #5 stated she instead hurried into her room and shut the door.
Resident #5 stated she reported the incident to SW #400 and stated she felt very uncomfortable and
unsafe in the facility with the Administrator present.
Interview on 09/18/23 at 11:33 A.M., with SW #400 verified on 09/14/23, after the surveyor left the facility,
the Administrator had an altercation with a nurse at the nurses' station and a resident witnessed the
incident. SW #400 stated on 09/15/23, it was reported to her by Resident #5 the resident witnessed the
incident by overhearing it. SW #400 stated Resident #5 identified the Administrator and the nurse in the
incident and told the social worker she did not feel safe in the facility with the Administrator. SW #400
verified she did not report any allegations related to this incident for Resident #5.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365607
If continuation sheet
Page 4 of 4