F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
Based on record review, interview and facility policy review, the facility failed to ensure dressing changes
were completed as ordered by the physician. This affected one (Resident #16) out of three residents
reviewed for wound care. The facility census was 84. Findings include: Review of the medical record for
Resident #16 revealed an admission date of 10/16/24 with diagnoses including mild cognitive impairment,
borderline personality disorder, type II diabetes mellitus, non-pressure chronic ulcer of the right foot,
paraplegia, chronic kidney disease, anxiety, depression and osteomyelitis of the vertebra. Review of the
care plan dated 10/26/24 revealed Resident #16 has an alteration in skin integrity with an unstageable
pressure injury (full thickness tissue loss in which the base of the ulcer is covered by slough (yellow, tan,
gray, green or brown) and/or eschar (tan, brown or black) in the wound bed) to the right buttock and a deep
tissue injury (DTI) (A purple or maroon localized area of discolored intact skin or blood-filled blister due to
damage of underlying soft tissue due to pressure and/or shear. The area may be preceded by tissue that is
painful, firm, mushy, boggy, warmer or cooler as compared to adjacent tissue.) to the left heel. Interventions
included administering medications per physician orders, documenting wound status weekly and as
needed, elevating heels, monitoring wounds for signs or symptoms of infection, and completing treatments
per order. Review of a physician order dated 07/03/25 revealed a left heel DTI with directions to apply
Skin-Prep (forms a protective barrier) to the peri-wound, paint the DTI with Betadine (disinfectant), cover
with an absorbent dressing, and wrap with Kerlix gauze. Dressing changes were to occur every shift and as
needed for soiled or dislodged dressings. Review of a wound care provider progress report dated 07/17/25
revealed treatment orders for: Left midline heel: Paint the area with Betadine, cover with an absorbent pad
dressing, and wrap with rolled gauze twice daily (BID) and as needed (PRN). Right medial gluteal fold:
Cleanse with Dakin's solution (disinfectant), pat dry, apply medical-grade honey (antimicrobial to promote
healing) and calcium alginate (dressing for wounds with moderate to heavy drainage), and cover with a
foam dressing BID and PRN. Review of a physician order dated 07/18/25 revealed an unstageable right
buttock pressure injury with directions to cleanse with Dakin's solution, pat dry, apply Medi-Honey, and
cover with calcium alginate and a sacral foam dressing. The dressing was to be changed every shift and as
needed. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment completed 07/18/25 revealed
Resident #16 is cognitively intact, had impairments in both lower extremities, requires substantial to
maximal assistance with bathing, and has one unstageable wound and one DTI. Review of the Braden
Assessment (tool to predict the risk of pressure ulcers) completed 07/25/25 revealed Resident #16 had no
sensory perception impairment, very moist skin, was chairfast, completely immobile, had adequate
nutrition, and showed no apparent problem with friction or shear placing the resident at risk for pressure
sores. Review of the Treatment Administration Record (TAR) for 07/26/25 through 07/31/25 revealed
dressing changes to the left heel DTI and unstageable right buttock pressure injury were not marked as
completed or refused on 07/26/25 or 07/27/25. Review of progress notes
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
365611
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365611
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/31/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Westerville Post Acute.
1060 Eastwind Drive
Westerville, OH 43081
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
dated 07/26/25 through 07/27/25 revealed no documentation of refusal or completion of the left heel DTI or
right buttock dressing changes for Resident #16. Resident #16 expressed concerns regarding missed
wound care during the night shifts on 07/26/25 and 07/27/25. She stated that nursing staff neither offered
nor provided the scheduled dressing changes, and she did not refuse the care. Interview conducted on
07/31/25 at 10:20 A.M. with the Director of Nursing (DON) confirmed Resident #16's medical record did not
contain evidence the resident received the physician-ordered dressing changes on 07/26/25 and 07/27/25.
The DON confirmed if a treatment was refused, it should be documented on the TAR and followed up with a
progress note that included notification to the wound nurse and physician. The DON confirmed Licensed
Practical Nurse (LPN) #118 was assigned to complete the dressing changes for Resident #16 on those
dates. Interview conducted on 07/31/25 at 1:22 P.M. with LPN #118 confirmed if dressing changes were
completed, they should be documented on the TAR. If refused, it should also be documented on the TAR
with a corresponding progress note. Review of the facility's dry/clean dressing policy (undated) revealed
that documentation should include the date and time the dressing was changed, the name and title of the
person who changed the dressing, type of dressing and wound care provided, any problems or complaints,
and if the resident refused treatment the reason for refusal, the explanation of risks and benefits, alternative
options, and the signature and title of the person recording the data. This deficiency represents
non-compliance investigated under Complaint Number 2566099.
Event ID:
Facility ID:
365611
If continuation sheet
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