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Inspection visit

Health inspection

WESTERVILLE POST ACUTE.CMS #3656111 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. Level of Harm - Minimal harm or potential for actual harm Based on record review, interview and facility policy review, the facility failed to ensure dressing changes were completed as ordered by the physician. This affected one (Resident #16) out of three residents reviewed for wound care. The facility census was 84. Findings include: Review of the medical record for Resident #16 revealed an admission date of 10/16/24 with diagnoses including mild cognitive impairment, borderline personality disorder, type II diabetes mellitus, non-pressure chronic ulcer of the right foot, paraplegia, chronic kidney disease, anxiety, depression and osteomyelitis of the vertebra. Review of the care plan dated 10/26/24 revealed Resident #16 has an alteration in skin integrity with an unstageable pressure injury (full thickness tissue loss in which the base of the ulcer is covered by slough (yellow, tan, gray, green or brown) and/or eschar (tan, brown or black) in the wound bed) to the right buttock and a deep tissue injury (DTI) (A purple or maroon localized area of discolored intact skin or blood-filled blister due to damage of underlying soft tissue due to pressure and/or shear. The area may be preceded by tissue that is painful, firm, mushy, boggy, warmer or cooler as compared to adjacent tissue.) to the left heel. Interventions included administering medications per physician orders, documenting wound status weekly and as needed, elevating heels, monitoring wounds for signs or symptoms of infection, and completing treatments per order. Review of a physician order dated 07/03/25 revealed a left heel DTI with directions to apply Skin-Prep (forms a protective barrier) to the peri-wound, paint the DTI with Betadine (disinfectant), cover with an absorbent dressing, and wrap with Kerlix gauze. Dressing changes were to occur every shift and as needed for soiled or dislodged dressings. Review of a wound care provider progress report dated 07/17/25 revealed treatment orders for: Left midline heel: Paint the area with Betadine, cover with an absorbent pad dressing, and wrap with rolled gauze twice daily (BID) and as needed (PRN). Right medial gluteal fold: Cleanse with Dakin's solution (disinfectant), pat dry, apply medical-grade honey (antimicrobial to promote healing) and calcium alginate (dressing for wounds with moderate to heavy drainage), and cover with a foam dressing BID and PRN. Review of a physician order dated 07/18/25 revealed an unstageable right buttock pressure injury with directions to cleanse with Dakin's solution, pat dry, apply Medi-Honey, and cover with calcium alginate and a sacral foam dressing. The dressing was to be changed every shift and as needed. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment completed 07/18/25 revealed Resident #16 is cognitively intact, had impairments in both lower extremities, requires substantial to maximal assistance with bathing, and has one unstageable wound and one DTI. Review of the Braden Assessment (tool to predict the risk of pressure ulcers) completed 07/25/25 revealed Resident #16 had no sensory perception impairment, very moist skin, was chairfast, completely immobile, had adequate nutrition, and showed no apparent problem with friction or shear placing the resident at risk for pressure sores. Review of the Treatment Administration Record (TAR) for 07/26/25 through 07/31/25 revealed dressing changes to the left heel DTI and unstageable right buttock pressure injury were not marked as completed or refused on 07/26/25 or 07/27/25. Review of progress notes Residents Affected - Few (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 365611 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365611 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/31/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Westerville Post Acute. 1060 Eastwind Drive Westerville, OH 43081 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete dated 07/26/25 through 07/27/25 revealed no documentation of refusal or completion of the left heel DTI or right buttock dressing changes for Resident #16. Resident #16 expressed concerns regarding missed wound care during the night shifts on 07/26/25 and 07/27/25. She stated that nursing staff neither offered nor provided the scheduled dressing changes, and she did not refuse the care. Interview conducted on 07/31/25 at 10:20 A.M. with the Director of Nursing (DON) confirmed Resident #16's medical record did not contain evidence the resident received the physician-ordered dressing changes on 07/26/25 and 07/27/25. The DON confirmed if a treatment was refused, it should be documented on the TAR and followed up with a progress note that included notification to the wound nurse and physician. The DON confirmed Licensed Practical Nurse (LPN) #118 was assigned to complete the dressing changes for Resident #16 on those dates. Interview conducted on 07/31/25 at 1:22 P.M. with LPN #118 confirmed if dressing changes were completed, they should be documented on the TAR. If refused, it should also be documented on the TAR with a corresponding progress note. Review of the facility's dry/clean dressing policy (undated) revealed that documentation should include the date and time the dressing was changed, the name and title of the person who changed the dressing, type of dressing and wound care provided, any problems or complaints, and if the resident refused treatment the reason for refusal, the explanation of risks and benefits, alternative options, and the signature and title of the person recording the data. This deficiency represents non-compliance investigated under Complaint Number 2566099. Event ID: Facility ID: 365611 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0686GeneralS&S Dpotential for harm

    F686 - Skin Integrity

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

FAQ · About this visit

Common questions about this visit

What happened during the July 31, 2025 survey of WESTERVILLE POST ACUTE.?

This was a inspection survey of WESTERVILLE POST ACUTE. on July 31, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at WESTERVILLE POST ACUTE. on July 31, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.