F 0732
Post nurse staffing information every day.
Level of Harm - Potential for
minimal harm
Based on record review, interview and policy review, the facility failed to ensure the posted staffing
document included the total number and the actual hours worked for each discipline and failed to ensure
the staffing document reflected any staff absences due to call-offs or illness. This had the potential to affect
all residents residing in the facility.
Residents Affected - Many
Findings include:
The facility's document titled Report of Nursing Staff Directly Responsible for Resident Care, for the time
frame from 05/13/2024 through 06/13/2024, used by the facility to post the daily staffing, did not reflect the
actual hours worked for each discipline nor did it reflect any staff absences or changes due to call-outs or
illness. The Report of Nursing Staff Directly Responsible for Resident Care document did not include any
RN hours for 05/31/2024 and 06/10/2024.
A document titled, Daily Coverage Report, for 05/31/2024 and 06/10/20024 revealed there was RN
coverage that was not reflected on the facility's Report of Nursing Staff Directly Responsible for Resident
Care forms for 05/31/2024 and 06/10/2024.
During an interview on 06/14/2024 at 12:55 PM, the Scheduler stated she had been told to include how
many nurses, RNs, LPNs, and state tested nurse aides (STNAs) that were working on the form. She said
no one told her she needed to include the total number of actual hours worked on the form. The Scheduler
stated she only updated the form at the beginning of the day when she completed it and did not make any
changes to the posted forms to reflect any call-ins.
During an interview on 06/14/2024 at 3:30 PM, the Director of Nursing (DON) stated she thought the staff
postings in the lobby only had to include the number of RNs, LPNs, and STNAs for the day, but she did not
know the actual hours worked also needed to be posted. The DON said she was unaware the numbers
needed to be updated per shift; she thought it was just at the beginning of the day. The DON stated she
expected the information to be posted accurately.
During an interview on 06/14/2024 at 1:05 PM, the Administrator stated the forms should include the
census, the number of staff from each discipline, the DON, and the Administrator on the top as well as the
total census. The Administrator said the form should be updated with each shift if they had any call ins,
however, she was unaware it needed to include the total number and actual hours worked per shift for each
discipline.
Review of the policy titled Staffing & Scheduling, last reviewed on 06/08/22, revealed, Facility will follow
CMS [Centers for Medicare and Medicaid Services] Staffing requirements, maintain staffing schedule, and
posting of staffing. 1. Facility will comply with CMS and state staffing requirements
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
365616
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365616
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kettering Heights Post Acute
3313 Wilmington Pike
Kettering, OH 45429
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0732
2. Facility will provide a schedule for employees 3. Posting of facility staff daily at the beginning of each
shift. Posting will be in a prominent place, readily accessible to residents and visitors.
Level of Harm - Potential for
minimal harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365616
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365616
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kettering Heights Post Acute
3313 Wilmington Pike
Kettering, OH 45429
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on record review and interview, the facility failed to ensure routine medication was available for
administration. This affected one (Resident #67) of 24 sampled residents.
Residents Affected - Few
Findings include:
A review of Resident #67's admission Record revealed the facility admitted the resident on 06/30/22, with
diagnoses that included legal blindness, cataract extraction status right and left eyes, and bipolar disorder.
Resident #67's Order Summary Report, revealed an order dated 08/14/2023, for Rocklatan Ophthalmic
Solution 0.02-0.005%, instill one drop in both eyes at bedtime related to cataract extraction status right eye.
Resident #67's medication administration record (MAR) for May 24 revealed staff initialed the MAR on
05/07/24, 05/08/24, 05/11/24, 05/13/24 - 05/18/24, 05/20/24, and 05/22/24 - 05/24/24 to indicate the
Rocklatan Ophthalmic Solution was not available for administration.
During an interview on 06/11/24 at 8:30 AM, Resident #67 stated they did have eye drops that sometimes
did not get reordered on time, so the eye drops were not available for the staff to administer to them.
During an interview on 06/12/24 at 11:28 AM, Resident #67's family member stated the staff had not been
administering the resident's eye drops because they did not reorder the medication.
During a telephone interview on 06/13/24 at 8:26 PM, Licensed Practical Nurse (LPN) #5 stated she
recalled Resident #67 and that sometimes the resident did not receive their medications because they were
not found.
During an interview on 06/13/24 at 8:32 PM, LPN #6 stated she reordered Resident #67's eye drop
medication as it was not available for administration when she worked. LPN #6 stated she worked part time
and could reorder the medication, but was not present in the facility when the medication was received.
During a telephone interview on 06/14/24 at 9:54 AM, the Pharmacy Representative stated their
documentation showed the medication was ordered and dispensed on 05/04/24 and 05/25/24.
During an interview on 06/14/24 at 11:32 AM, the Nurse Practitioner (NP) stated Resident #67 was seen by
an eye specialist for a retinal detachment who ordered the eye medication. The NP stated Resident #67
should receive their eye medications as the medication is used for eye pressure and the resident should not
miss any doses.
During a telephone interview on 06/14/24 at 2:41 PM, Registered Nurse #1 stated she remembered
Resident #67 and that there was a time when their eye drops were not available.
During an interview on 06/14/24 at 3:30 PM, the Director of Nursing (DON) stated most medications were
on automatic refill. When their contracted pharmacy took over initially, they had to reorder all
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365616
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365616
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/14/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kettering Heights Post Acute
3313 Wilmington Pike
Kettering, OH 45429
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
the residents' medications but since then they were automatic unless the medication was a new
prescription. She stated there had been times when they had to call the pharmacy numerous times. The
pharmacy would tell them the medication was coming on the next run and then it did not come. The DON
said the nurses should call the pharmacy to find out why the medication had not been refilled and let the
physician know the medication had not been given. The DON stated she was unaware Resident #67 had
gone days without their eye drops.
During an interview on 06/14/24 at 3:51 PM, the Administrator stated she expected staff to reorder the
medications timely so they were at the facility on time to administer to the residents.
This deficiency represents non-compliance investigated under Complaint Number OH00153981.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365616
If continuation sheet
Page 4 of 4