F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
Based on staff interview, resident interview, observations, medical record review, and facility policy review,
the facility failed to place call lights within resident reach. This affected two (Resident's #39 and #28) of two
residents reviewed for call lights. The facility census was 59.
Residents Affected - Few
Findings include:
1. Review of the medical record for Resident #39 revealed an admission date of 10/15/21. Diagnoses
included malignant neoplasm of an unspecified part of the right bronchus or lung, malignant neoplasm of
the heart, acute and chronic respiratory failure with hypoxia, schizoaffective disorder bipolar type, dementia
without behavioral disturbance, anxiety disorder, vertigo of the central origin, hyperlipidemia,
hypothyroidism, protein-calorie malnutrition, bipolar disorder, and adult failure to thrive.
Review of the care plan dated 01/14/22 revealed Resident #39 was at risk for falls related to being in a new
environment, vertigo, general weakness, debility, non-compliance with asking for help, and a history of falls.
Interventions included Call Don't Fall sign on the wall and call light within reach.
Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 01/16/22, revealed Resident #39
had impaired cognition with a Brief Interview of Mental Status (BIMS) score of three out of 15 (severe
cognitive impairment). Resident #39 exhibited behaviors such as inattention and disorganized thinking.
Resident #39 required limited to extensive assistance of one to two staff or more for all activities of daily
living (ADL) except eating which required set-up and supervision. Resident #39 was occasionally
incontinent of bladder and was always incontinent of bowels. Further review of the MDS revealed Resident
#39 did not have a pressure injury/ulcer, was at risk for pressure ulcers, and did not have any unhealed
pressure ulcers. The MDS revealed Resident #39 had a pressure reducing device for the bed but no other
skin and ulcer/injury treatments.
Observation and interview on 03/07/22 at 10:40 A.M. revealed Resident #39's call light was in her night
stand top drawer and she revealed she was unsure where her call light was located.
Observation on 03/08/22 at 8:57 A.M. revealed Resident #39 was resting in bed with her call light pinned to
the bed above her right shoulder and a sign on wall across from her read use call light for assistance.
Interview and observation on 03/08/22 at 3:52 P.M. with Licensed Practical Nurse (LPN) #999 confirmed
Resident #39's call light was pinned to the right of her. LPN #999 stated in the mind set the resident was in
on 03/08/22, she would not be able to look and locate her call light to use it.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 26
Event ID:
365643
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
2. Review of the medical record for Resident #28 revealed an admission date of 01/03/22. Diagnoses
included chronic obstructive pulmonary disease (COPD), heart failure, Stage IV chronic kidney disease
(CKD IV), reduced mobility, obstructive sleep apnea (OSA), insomnia, major depressive disorder, nicotine
dependence, hypertension (HTN), type two diabetes mellitus (DM II), gastro-esophageal reflux (GERD),
hyperlipidemia, repeated falls, muscle weakness, benign prostatic hyperplasia (BPH), rhabdomyolysis,
weakness, orthostatic hypotension, syncope and collapse, obesity, and atherosclerotic heart disease of the
native coronary artery without angina pectoris.
Review of the admission MDS 3.0 assessment, dated 01/09/22, revealed Resident #28 had intact cognition
with a BIMS score of 15 out of 15 (no impairment). The resident did not have any documented behaviors.
Resident #28 required extensive assistance of one to two or more staff for all ADL except eating which he
required supervision and one-person physical assistance.
Review of the plan of care dated 01/12/22 revealed Resident #28 was at risk for falls related to a new
environment, use of medication, history of syncope/collapse, sleep apnea, depression, HTN, COPD,
incontinence, weakness, oxygen use, DM II, decreased mobility, and history of falls with injury. Interventions
included call light within reach.
Interview and observation on 03/08/22 at 3:47 P.M. revealed Resident #28 asked to hand him the television
(tv) remote, his call light was pinned to his bed sheet above his right shoulder. Resident #28 stated he was
unable to reach his call light to call for assistance.
Interview and observation on 03/08/22 at 3:49 P.M. with Human Resources (HR) #90 confirmed Resident
#28's call light was pinned to his bed sheet on his right side and above her shoulder. Resident #28
attempted to reach his call light and was unable to. Resident #28 and HR #90 confirmed the resident was
unable to reach his call light.
Interview on 03/10/22 at 10:33 A.M. with the Administrator revealed the facility did not have a call light
policy. She confirmed call lights should be within reach of each resident.
This deficiency substantiates Master Complaint Number OH00130892.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 2 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Coordinate assessments with the pre-admission screening and resident review program; and referring for
services as needed.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
staff interview and medical record review, the facility failed to complete a correct Preadmission Screening
and Record Review (PASARR). This affected one (Resident #39) of one resident reviewed for PASARR
completion. The facility census was 59.
Findings include:
Review of the medical record for Resident #39 revealed an admission date of 10/15/21. Diagnoses included
malignant neoplasm of an unspecified part of the right bronchus or lung, malignant neoplasm of the heart,
acute and chronic respiratory failure with hypoxia, schizoaffective disorder bipolar type, dementia without
behavioral disturbance, anxiety disorder, vertigo of the central origin, hyperlipidemia, hypothyroidism,
protein-calorie malnutrition, bipolar disorder, and adult failure to thrive.
Review of Resident #39's diagnoses revealed she was diagnosed on [DATE] with schizoaffective disorder,
bipolar type, anxiety disorder, major depressive disorder, and bipolar disorder.
Review of the Preadmission Screening and Resident Review Result Notice dated 10/14/21 revealed no
indications of serious mental illness and/or developmental disability effective 10/14/21. Further review of the
notice revealed no referral had been made for a level II evaluation and antianxiety medication was the only
medication marked.
Review of the plan of care dated 01/14/22 revealed the resident had the potential for drug related
complications associated with use of anti-anxiety medication and anti-psychotic medication. Interventions
included monitoring for side effects of the medication and providing the medication as ordered.
Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 01/16/22, revealed Resident #39
had impaired cognition with a Brief Interview of Mental Status (BIMS) score of three out of 15 (severe
cognitive impairment). The resident exhibited behaviors such as inattention and disorganized thinking. The
resident required limited to extensive assistance of one to two staff or more staff for all activities of daily
living (ADL) except eating which required set-up and supervision. Resident #39 was occasionally
incontinent of bladder and was always incontinent of bowels. Further review of the MDS revealed the
resident did not have a pressure injury/ulcer, was at risk for pressure ulcers (ulcer), and did not have any
unhealed ulcers. The MDS revealed the resident had a pressure reducing device for the bed but no other
skin and ulcer/injury treatments.
Review of the physician orders for March 2022 revealed an order dated 10/19/21 to administer 600
milligrams (mg) of Seroquel (antipsychotic) for schizoaffective disorder, bipolar type. Further review of the
orders revealed an order dated 10/21/21 for 200 mg of lamotrigine (bipolar therapy agent) to be
administered in the morning for bipolar disorder.
Interview on 03/08/22 at 3:27 P.M. with the Administrator confirmed there were no mental disorders marked
in section E of the PASSAR dated 10/14/21 and section E revealed Resident #39 did not have a diagnosis
of any of the mental disorders listed (schizophrenia, mood disorders, panic or other severe anxiety disorder,
personality disorders, or other psychotic disorders). She also confirmed
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 3 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Resident #39 had listed diagnoses that included schizoaffective disorder bipolar type, dementia without
behavioral disturbance, anxiety disorder, and bipolar disorder. She stated she believed the PASARR was
completed in the hospital and the facility did not complete a new PASSAR but instead used the hospital
PASARR. She revealed she would check to verify that was correct but believed it was.
Interview on 03/08/22 at 4:34 P.M. with Regional Registered Nurse (RN) #888 and the Administrator
revealed the PASSAR was only redone if there was a significant change, which the resident had not had.
Interview on 03/09/22 at 11:15 A.M. with the Regional RN #888 revealed the PASSAR for Resident #39 was
not updated because it was legal for the hospital to do it for the facility. She confirmed the resident's
diagnoses were not listed on the PASSAR nor was the medication she was taking marked on the PASSAR
except for antianxiety medication. She also stated the facility did not have a PASSAR policy.
Interview on 03/09/22 at 1:01 P.M. with Regional RN #888 revealed she did not complete PASSARs and
could not answer as to whether the PASSAR should have been redone since the hospital's PASSAR did not
have any of resident's psychologic diagnosis.
Interview on 03/09/22 at 4:45 P.M. with the Administrator revealed there was no PASARR policy.
Interview on 03/10/22 9:50 A.M. with Social Services #256 revealed Resident #39's PASARR should have
been completed correctly upon her admission. She also stated the PASARR was not redone if the resident
had a new diagnosis of a mental illness while residing at the facility since level II's were only initiated with a
psych hospitalization.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 4 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0655
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being
admitted
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, record review, and policy review the facility failed to create baseline care plans upon admission to
the facility. This affected three (Resident's #53, #272 and #273) of the five newly admitted residents
reviewed who still resided in the facility. The facility census was 59.
Findings include:
1. Record review revealed Resident #53 was admitted to the facility on [DATE] and had diagnoses including
venous insufficiency, hypertension, and angina pectoris.
Review of the medical record for Resident #53 revealed a baseline care plan was not completed.
2. Record review revealed Resident #272 was admitted to the facility on [DATE] and had diagnoses
including dementia without behavioral disturbances, chronic obstructive pulmonary disease, and anxiety
disorder.
Review of the medical record for Resident #272 revealed a baseline care plan was not completed.
3. Record review revealed Resident #273 was admitted to the facility on [DATE] and had diagnoses
including type two diabetes mellitus, chronic obstructive pulmonary disorder, and asthma.
Review of the medical record for Resident #273 revealed a baseline care plan was not completed.
Interview with Registered Nurse (RN) #801 on 03/08/22 at 4:10 P.M. verified Resident's #53, #272 and
#273 did not have a baseline care plan started or completed in their medical record.
Interview with Regional Nurse #888 on 03/09/22 at 1:10 P.M. revealed residents newly admitted to the
facility were to have baseline care plans implemented and completed within 48 hours of the admission.
Review of the facility policy titled Baseline Care Plan and Summary, revised 01/2020, revealed upon
admission the admitting clinical team will develop an initial plan of care based on information upon
admission. The other members will review and add to the baseline care plan within the first 48 hours of
admission. This includes and is not limited to dietary, social services, activities, therapy, and other clinical
staff. Within 48 hours the resident, family, and/or responsible party will be given a summary review of the
baseline care plan and a copy will be given to the resident, family, and/or responsible party.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 5 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, record review, staff interview and policy review, the facility failed to develop a comprehensive
plan of care in the area of hospice and oxygen use for two (Resident's #9 and #26). This affected two of 22
sampled residents. The facility census was 59.
Findings include:
1. Review of Resident #9's medical record revealed an initial admission date of 07/26/21 with the latest
readmission of 11/03/21. Diagnoses included congestive heart failure (CHF), chronic obstructive pulmonary
disease (COPD), Parkinson's disease, dementia, atrial fibrillation, major depressive disorder, hypertension,
gastro-esophageal reflux disease, sleep apnea, retention of urine, schizoaffective disorder, anxiety
disorder, seizures, insomnia, and hyperlipidemia.
Review of the resident's quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed
Resident #9 had clear speech, sometimes understood others, usually made herself understood and had a
moderate cognitive deficit. Review of the mood and behavior section of the MDS revealed Resident #9
displayed no behaviors, including rejection of care. Resident #9 required extensive assistance of two staff
for bed mobility, transfers, toileting, and personal hygiene. The assessment indicated Resident #9 was
always incontinent of both bowel and bladder.
Review of Resident #9's monthly physician's orders for March 2022 identified an order dated 03/02/22 to
admitted under hospice care effective 03/02/22.
Review of the plan of care dated 03/03/22 revealed the resident is on hospice care related to end of life
care. Interventions included respect patient and family wishes.
On 03/09/22 at 1:51 P.M. interview with Registered Nurse (RN) #301 verified the care plan addressing the
resident's hospice service was not comprehensive.
2. Record review revealed Resident #26 was admitted to the facility on [DATE] with diagnoses including
type two diabetes mellitus, acute and chronic respiratory failure with hypoxia, malignant neoplasm of
bladder, diarrhea, hypertension, and obstructive sleep apnea. Resident #26 had allergies to penicillin.
Review of the nurse's progress notes, dated 01/01/22, revealed Resident #26 required oxygen at two liters
per minute (LPM).
Review of the nurse's progress notes, dated 02/03/22, revealed Resident #26 complaining of chest
congestion, oxygen saturations were 95 percent (%) to 98% on oxygen at two LPM via nasal cannula.
Resident #26 was assisted onto the left side for resting, explained the importance of lying face down with
COVID-19 but Resident #26 stated she can't sleep on her stomach, she did agree to stay on her side for a
while. Resident #26 was alert and oriented to person, place, and time, was eating and drinking on her own,
stated her throat was sore with a hoarse voice noted. Nursing will continue to monitor, and the call light was
within reach.
Review of the MDS 3.0 assessment, dated 02/07/22, revealed Resident #26 had no impaired cognition
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 6 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
evidenced by a Brief Interview for Mental Status (BIMS) score of 14. Resident #26 was assessed to require
two staff assist with mobility, transfers, and toileting.
Review of the physician's order for Resident #26, dated 02/07/22, revealed oxygen vial nasal cannula at
two LPM as needed for shortness of breath and cough status post COVID-19.
Residents Affected - Few
Review of the care plan revealed no information addressing Resident #26 having any respiratory issues
that warranted administering oxygen.
Interview on 03/09/22 at 2:10 P.M. with Regional Registered Nurse #888 confirmed there was no care plan
in place addressing Resident #26's respiratory issues or use of oxygen.
Review of the facility policy titled Care Plan Preparation revealed a nursing care plan should be written for
each patient, preferably within 24 hours of admission, and should be updated and revised throughout the
patient stay, based on residents' response. The policy further revealed that the care plan serves as a
database for planning assignment, giving change of shift report, conferring to the practitioner or other
members of the healthcare team, and documenting patient care.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 7 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
Based on observation, staff interview, resident interview, medical record review, and facility policy review,
the facility failed to update Resident #33's care plan. This affected one (Residents #33) of two residents
reviewed for care plans. The facility census was 59.
Findings include:
Review of the medical record for Resident #33 revealed an initial admission date of 09/09/13 and a
re-admission date of 04/06/17. Diagnoses included dementia, history of falling, type two diabetes,
psychosis, dysphagia, macular degeneration, cholecystitis, agnosia (loss of the ability to identify objects
using one or more senses), restless and agitation, hypertension, Alzheimer's disease, major depressive
disorder, gastro-esophageal reflux disease, and benign prostatic hyperplasia.
Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 01/12/22, revealed Resident #33
had impaired cognition with a Brief Interview of Mental Status (BIMS) score of three out of 15 (severe
cognitive impairment). He exhibited behaviors such as inattention and disorganized thinking. Resident #33
required extensive assistance of one staff member for all activities of daily living (ADL) except eating which
required set-up and supervision.
Review of the plan of care dated 01/19/22 revealed Resident #33 had impaired communication due to
impaired cognition, was alert and oriented with periods of confusion and/or forgetfulness due to dementia,
hard of hearing (HOH), dysphagia, macular degeneration, and cognition. Interventions included ensure
placement and offer encouragement of hearing aids as needed due to his refusal to leave hearing aids in,
hearing consultation as needed, and nonverbal cues as needed.
Interview and observation on 03/07/22 at 10:35 A.M. with Resident #33 revealed he was HOH, required the
Surveyor to speak directly into his ear, and repeat questions several times before he was able to hear and
understand the questions being asked. He did not have hearing aids in his ears, denied having owned
hearing aids, and was unable to recall the last time he was evaluated by an audiologist.
Interview and observation on 03/08/22 at 4:18 P.M. with Resident #33 revealed he was HOH, required the
Surveyor to speak directly into his ear, and repeat questions several times before he was able to hear and
understand the questions being asked. State Tested Nurse Aide (STNA) #508 was present and when she
was asked if Resident #33 had hearing aids, she revealed she was not sure.
Interview on 03/08/22 at 4:18 P.M. with Licensed Practical Nurse (LPN) #888 and Human Resources/STNA
#90 revealed Resident #33 used to wear hearing aids but threatened to throw his hearing aids out the
window, so his Power of Attorney (POA)/ Receptionist #92 took them home.
Interview on 03/08/22 at 4:28 P.M. with Receptionist #92 revealed she was the wife of the resident's POA.
She revealed Resident #33 had hearing aids that made him hear too good, so he threatened to throw them
out. She revealed he last wore them about two to three years ago.
Interview on 03/08/22 at 4:34 P.M. with Regional Registered Nurse (RN) #888 and the Administrator
confirmed Resident #33 had a care plan stating he had minimal difficulty hearing and hearing aids. They
did not deny Resident #33 had greater than minimal hearing difficulty.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 8 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Review of the undated policy titled Care Plan Preparation revealed a care plan directs a residents nursing
care from admission to discharge and was based on nursing diagnosis. The care plan was to be updated
and revised throughout the residents stay based on the resident response. Further review of the policy
revealed the care plan served as a database used for caring for the resident.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 9 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 5. Review of
Resident #9's medical record revealed an initial admission date of 07/26/21 with the latest readmission of
11/03/21. Diagnoses included congestive heart failure (CHF), chronic obstructive pulmonary disease
(COPD), Parkinson's disease, dementia, atrial fibrillation, major depressive disorder, hypertension,
gastro-esophageal reflux disease, sleep apnea, retention of urine, schizoaffective disorder, anxiety
disorder, seizures, insomnia, and hyperlipidemia.
Residents Affected - Some
Review of the quarterly MDS 3.0 assessment dated [DATE] revealed Resident #9 had clear speech,
sometimes understood others, usually made herself understood and had a moderate cognitive deficit.
Review of the mood and behavior section of the MDS revealed Resident #9 displayed no behaviors,
including rejection of care. Resident #9 required extensive assistance of two staff for bed mobility, transfers,
toileting, and personal hygiene.
Review of the plan of care dated 08/02/21 revealed Resident #9 had a mobility and self-care impairment
related to Parkinson's disease, generalized weakness and fluctuations in need of assist. Interventions
included oral care twice daily and as needed, dental exams as necessary and provide extensive assist with
hygiene, bathing, toileting, and dressing, may require increased assist at times.
Review of Resident #9's medical record revealed the resident's scheduled showers were on Monday and
Thursday on night shift.
Review of Resident #9's February 2022 bathing documentation revealed the resident had not received
scheduled bathing on 02/21/22 and 02/24/22. Further review revealed Resident #9 received bed baths;
however, the resident's power of attorney (POA) requested showers.
Review of the resident's March 2022 bathing documentation revealed Resident #9 had not received
scheduled bathing on 03/03/22 and 03/07/22. Further review revealed the resident received bed baths;
however, the resident's POA requested showers.
On 03/07/22 at 11:20 A.M. interview with Resident #9's POA revealed she has spoken with the facility on
multiple occasions regarding the lack of mouth care and the resident receiving showers instead of bed
baths.
On 03/07/22 at 11:24 A.M. observation of Resident #9 revealed a large amount of whitish debris on her
teeth.
On 03/08/22 at 4:27 P.M. observation of Resident #9 revealed a large amount of whitish debris on her teeth.
On 03/09/22 at 9:22 A.M. observation of Resident #9 revealed a large amount of whitish debris on her
teeth.
On 03/09/22 at 1:51 P.M. interview with Registered Nurse (RN) #301 verified the large build-up of white
debris on Resident #9's teeth.
Review of the nurse's note dated 03/09/21 at 3:40 P.M. revealed Resident #9's POA requested she would
like her mother to have frequent mouth care/teeth brushing.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 10 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
On 03/10/22 at 11:56 A.M. interview with Regional Nurse #888 verified Resident #9 had not received
scheduled bathing and showers as preferred.
Review of the undated facility policy titled Oral Care revealed oral care is commonly performed in the
morning, at bedtime and after meals. Oral care removes soft plaque deposits and calculus from the teeth,
cleans and massages the gums, reduces mouth odor, and provides comfort and reduces the risk of
infection.
Based on staff interview, resident interview, observations, medical record review, and facility policy review,
the facility failed to provide nail care, shaving, and haircuts, showers, and mouth care to residents who
needed assistance. This affected five (Resident's #5, #9, #33, #28 and #36) of seven residents reviewed for
activities of daily living (ADL). The facility census was 59.
Findings include:
1. Review of the medical record for Resident #5 revealed an admission date of 11/10/20. Diagnoses
included dementia, metabolic encephalopathy, rhabdomyolysis, adult failure to thrive, muscle weakness,
abnormalities of gait and mobility, emphysema, right hip osteoarthritis, major depressive disorder,
hypertension, benign prostatic hyperplasia, and gastro-esophageal reflux disease.
Review of the plan of care dated 01/25/22 revealed Resident #5 had a physical functioning deficit related to
mobility impairment, self-care impairment due to osteoarthritis, decreased mobility, weakness,
rhabdomyolysis, edema, history of a deep vein thrombosis (DVT), depression, failure to thrive, and
dementia. Interventions included encourage choices with care, nail care as needed, and personal hygiene
assistance of one as needed.
Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 02/25/22, revealed Resident #5
had impaired cognition with a Brief Interview of Mental Status (BIMS) score of nine out of 15 (moderate
cognitive impairment). Resident #5 exhibited behaviors such as inattention, disorganized thinking, and
rejection of care. He required extensive assistance of one to two or more staff for all ADL except eating
which he required set-up and supervision.
Interview and observation on 03/07/22 at 10:12 A.M. with Resident #5 revealed his mustache was grown
over his upper lip and was in his mouth. He confirmed he was tired of eating hair from his overgrown
mustache. He confirmed he wanted a clean-shaven neck as he pointed out the long hair on his neck and
under his chin. He stopped talking to spread his mustache apart and to get the mustache hair out of his
mouth before he proceeded to state he was unsure why he had not been shaven or offered to be shaven.
This was confirmed with State Tested Nursing Assistant (STNA) #742 who was present in the room during
the interview with the approval of the resident.
Interview and observation on 03/08/22 at 8:54 A.M. with Resident #5 revealed he had not been shaven or
offered to be shaven.
Interview and observation on 03/08/22 at 4:03 P.M. with STNA #508 of Resident #5 confirmed he was
verbally stating he would like to have his neck shaved and his mustache trimmed so the hair did not get into
his mouth.
Interview and observation 03/09/22 9:30 A.M. with Resident #5 revealed his mustache hair remained over
his upper lip, in his mouth, and his neck hair remained. He confirmed he was still waiting for
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 11 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
his mustache to be trimmed and his neck hair to be shaved.
Level of Harm - Minimal harm
or potential for actual harm
Interview on 03/09/22 at 11:15 A.M. with the Regional Registered Nurse (RN) #888 revealed there was not
an area where shaving was documented in residents' charts, but shaving and facial hair maintenance was
to be performed as needed.
Residents Affected - Some
2. Review of the medical record for Resident #33 revealed an initial admission date of 09/09/13 and a
re-admission date of 04/06/17. Diagnoses included dementia, history of falling, type two diabetes,
psychosis, dysphagia, macular degeneration, cholecystitis, agnosia (loss of the ability to identify objects
using one or more senses), restless and agitation, hypertension, Alzheimer's disease, major depressive
disorder, gastro-esophageal reflux disease, and benign prostatic hyperplasia.
Review of the quarterly MDS 3.0 assessment, dated 01/12/22, revealed Resident #33 had impaired
cognition with a BIMS score of three out of 15 (severe cognitive impairment). He exhibited behaviors such
as inattention and disorganized thinking. Resident #33 required extensive assistance of one staff member
for all ADL except eating which he required set-up and supervision.
Review of the plan of care dated 01/19/22 revealed Resident #33 had a physical functioning deficit related
to fluctuation with mobility impairment, self-care impairment related to weakness, cognition, depression,
restless/agitation at times, history of falling, dementia, and agnosia. Interventions included encourage
choices with care, nail care as needed, and personal hygiene assistance of one as needed.
Interview and observation on 03/07/22 at 10:35 A.M. with Resident #33 revealed his nails were grown past
the tips of his fingers, were jagged, had dirt underneath them, and he confirmed he would like his nails
cut/trimmed and cleaned. He had mustache hair stubble and confirmed he needed to shave but had not
been offered assistance with shaving.
Interview and observation on 03/08/22 at 3:59 P.M. with Human Resources (HR)/STNA #90 confirmed
Resident #33 had long, jagged, dirty nails, and had facial hair stubble.
Observation on 03/08/22 at 4:18 P.M. revealed STNA #508 was clipping and cleaning Resident #33's
fingernails after Surveyor intervention.
Observation on 03/09/22 at 9:28 A.M. revealed Resident #33 was resting in bed with eyes closed and the
facial hair stubble remained.
Observation on 03/09/22 at 12:44 P.M. revealed Resident #33 lying in bed with his facial hair stubble
remaining.
3. Review of the medical record for Resident #28 revealed an admission date of 01/03/22. Diagnoses
included chronic obstructive pulmonary disease (COPD), heart failure, Stage IV chronic kidney disease
(CKD IV), reduced mobility, obstructive sleep apnea (OSA), insomnia, major depressive disorder, nicotine
dependence, hypertension (HTN), type two diabetes mellitus (DM II), gastro-esophageal reflux (GERD),
hyperlipidemia, repeated falls, muscle weakness, benign prostatic hyperplasia (BPH), rhabdomyolysis,
weakness, orthostatic hypotension, syncope and collapse, obesity, and atherosclerotic heart disease of the
native coronary artery without angina pectoris.
Review of the admission MDS 3.0 assessment, dated 01/09/22, revealed Resident #28 had intact
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 12 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
cognition with a BIMS score of 15 out of 15 (no impairment). The resident did not have any documented
behaviors. The resident required extensive assistance of one to two or more staff for all ADL except eating
which he required supervision and one-staff physical assistance.
Review of the plan of care dated 01/12/22 revealed Resident #28 had a physical functioning deficit related
to mobility impairment, self-care impairment due to decreased mobility, emphysema, depression, history of
syncope/collapse, decreased mobility, weakness, history of falls, cardiac issues, obesity, OSA, CKD IV, and
chronic respiratory failure with hypoxia. Interventions included assistance with ADL as needed and nail care
as needed.
Interview and observation on 03/07/22 at 10:26 A.M. of Resident #28 revealed his hair was long,
approximately to his shoulders, and he stated he was supposed to get his hair cut on 03/07/22. His nails
were very long, grown past the tips of his fingers, and he confirmed he would like them to cut.
Interview and observation on 03/07/22 at 11:46 A.M. of Resident #28 with STNA #742 confirmed Resident
#28's nails needed trimmed, and his hair had grown to approximately shoulder length.
Observation on 03/07/22 at 11:55 A.M. revealed STNA #742 clipped Resident #28's nails after Surveyor
intervention.
Observation on 03/08/22 at 8:56 A.M. of Resident #28 revealed his hair remained grown past his ears
approximately to his shoulders.
Observation on 03/09/22 at 9:25 A.M. of Resident #28 revealed his hair remained grown past his ears
approximately to his shoulders.
4. Review of the medical record for Resident #36 revealed an admission date of 10/22/18. Diagnoses
included atrial fibrillation, diabetes mellitus due to underlying condition with diabetic polyneuropathy, muscle
weakness, major depressive disorder, Alzheimer's disease, dementia without behavioral disturbance,
hyperlipidemia, arthropathy, hypertension.
Review of the plan of care dated 01/07/22 revealed Resident #36 required assistance with mobility and
self-care due to increased weakness, frequent non-compliance with care, mobility needs, frequently
refused to stand or assist with mobility needs, and fluctuated in assistance needs. Interventions included
assistance with ADL, assistive devices including a wheelchair and wheeled walker at bedside, trapeze to
his bed as desired, nail care as needed, right resting hand splint as ordered, and passive range of motion
(PROM) to the right hand with care as tolerated.
Review of the quarterly MDS 3.0 assessment, dated 01/10/22, revealed Resident #36 had impaired
cognition with a BIMS score of seven out of 15 (severe cognitive impairment). The resident exhibited
behaviors such as inattention. The resident required extensive assistance of one to two or more staff for all
ADL except eating which he required set-up and supervision.
Interview and observation on 03/07/22 at 10:25 A.M. with Resident #36 revealed he was up in his
wheelchair waiting on a haircut. His hair had grown past his ears. His nails were orange and were very long,
past the tips of his fingers. He confirmed he would like his nails cleaned and cut.
Interview on 03/07/22 at 11:44 A.M. with STNA #743 confirmed Resident #36's nails were to be clipped
weekly and as needed.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 13 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Interview and observation on 03/07/22 at 11:46 A.M. with STNA #742 confirmed Resident #36's nails
needed trimmed and were orange as a result of him eating cheesy popcorn.
Observation on 03/07/22 at approximately 11:54 A.M. revealed STNA #742 was assisting Resident #36
with nail care after Surveyor intervention.
Residents Affected - Some
Interview on 03/09/22 at 9:26 A.M. with Resident #36 revealed no one was available to cut his hair.
Interview on 03/09/22 at 9:37 A.M. with Human Resources and STNA #90 revealed the beautician was
available every Monday to cut residents' hair. She revealed residents could request to be seen by the
beautician or if the staff thought a resident needed a haircut, they could inform the beautician. She revealed
males should have their hair cut every two to three weeks and hair past a male residents' ears would not be
acceptable. She also confirmed a male resident should be shaved daily, mustache and beards should be
kept clean and trimmed, and facial hair should not be over their lip and in their mouth.
Interview on 03/09/22 at 12:59 P.M. with the Administrator revealed haircuts were provided based on
resident and family preferences. She stated the beauty shop just reopened after COVID-19 and the
hairdresser/beautician came to the facility on Tuesdays but was unable to come to the facility the week of
03/07/22. She stated she was unsure of the last hair cut provided for Resident's #28 and #36. She also
stated resident families were permitted to take the residents out of the facility to obtain haircuts.
Interview on 03/09/22 at 1:39 P.M. with the Administrator revealed Resident #28 did not have a facility
managed account. She continued by stating she spoke with his daughter who confirmed money would be
brought into the facility to get the residents haircut. She stated she would check the list for the beauty shop
dated 03/09/22 to confirm Resident #36 was on the beautician list because she was unaware that he had
been in his wheelchair waiting for a haircut on 03/07/22.
Interview on 03/09/22 at 1:51 P.M. with the Administrator revealed the facility had not had beauty care
services since March of 2020. She revealed after the facility began allowing visitors according to Centers
for Disease Control (CDC) recommendations and after they relicensed and found a beautician, it was
around Valentine's Day in 2022 when the beautician started. She stated she was unsure if families were
notified of the facility no longer offering hair care services but stated the families were verbally encouraged
to take residents out for haircuts/care. The Administrator confirmed Resident #36 was on the list for a
haircut but Resident #28 was not. She stated she was not able to provide documentation of either residents
last haircut and did not have a haircut or beauty shop policy.
Review of the undated facility policy titled Hair Care revealed the frequency of hair care depends on the
length and texture of the resident's hair, the duration of the admission, and the resident's condition.
Review of the undated facility policy titled Shaving revealed shaving was part of the male resident's usual
daily care. Shaving not only reduced bacterial growth on the face but also promoted resident comfort by
removing facial hair that can itch and irritate the skin and produce an unkempt appearance.
Review of the undated facility provided list titled Beautician Worksheet revealed Resident #36 was listed as
wanting a haircut.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 14 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of
Resident #9's medical record revealed an initial admission date of 07/26/21 with the latest readmission of
11/03/21. Diagnoses included congestive heart failure (CHF), chronic obstructive pulmonary disease
(COPD), Parkinson's disease, dementia, atrial fibrillation, major depressive disorder, hypertension,
gastro-esophageal reflux disease, sleep apnea, retention of urine, schizoaffective disorder, anxiety
disorder, seizures, insomnia, and hyperlipidemia.
Residents Affected - Few
Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #9 had
clear speech, sometimes understood others, usually made herself understood and had a moderate
cognitive deficit. Review of the mood and behavior section of the MDS revealed Resident #9 displayed no
behaviors, including rejection of care. Resident #9 required extensive assistance of two staff for bed
mobility, transfers, toileting, and personal hygiene.
Review of the plan of care dated 08/02/21 revealed Resident #9 was at risk for complications, increased
bleeding, excessive bruising related to anticoagulant use. Interventions included apply prolonged pressure
to venipuncture sites, monitor medication regimen for medications which increase effects of bleeding and
bruising and notify physician if noted, observe for signs and symptoms of bleeding, and obtain and monitor
lab/diagnostic work as ordered, report results to physician for follow up as indicated.
Review of Resident #9's monthly physician's orders for March 2022 identified orders dated 08/26/21 to
observe for signs and symptoms of bleeding during each nursing shift. Notify the physician if the resident
has dark/discolored urine, black tarry stools, nose bleeds, vomiting and or coughing up blood or other
signs/symptoms of bleeding. An order dated 09/22/21 for weekly skin review, and an order dated 12/03/21
for Rivaroxaban (medication used to thin blood) 20 milligrams (mg) by mouth in the evening for clot
prevention.
Review of Resident #9's medical record revealed no current wound/skin condition documentation for the
bruising to the left side of the resident's face and the multiple bruises to the resident's bilateral arms.
On 03/07/22 at 10:20 A.M. an observation of Resident #9 revealed a bruise on the left side of her face next
to the left ear and multiple bruises to both arms that were dark red to purple in various stages of healing.
On 03/09/22 at 1:34 P.M. interview with Registered Nurse (RN) #301 verified the presence of bruising with
no documented identification, assessment, and monitoring of the bruising in the medical record.
Review of the nurse's note dated 03/09/21 at 3:40 P.M. revealed a bruise to Resident #9's right dorsal
forearm measured 6.5 centimeters (cm) by 9.0 cm and a small bruise to the left cheek and the left hand,
middle finger. Physician #888 was also informed of the bruising, and monitoring was initiated. Hospice was
to be updated as well.
Based on observation, record review, interviews, and policy review the facility failed to administer insulin as
ordered by the physician. This affected one Resident (#273) of the five residents reviewed for unnecessary
medications. Additionally, the facility failed to identify, assess, and monitor
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 15 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
one Resident's (#9) multiple bruising to face and bilateral arms. This affected one Resident (#9) of one
resident reviewed for anticoagulant medication side effects. The facility census was 59.
Findings include:
Record review revealed Resident #273 was admitted to the facility on [DATE] with diagnosis including type
two diabetes mellitus.
1. Review of the active physician order, dated 03/06/22, revealed Resident #273 was to be administered 20
units of insulin glargine in the morning for diabetes. There was an absence of a physician's order to hold the
medication for low blood sugar results.
Review of the Medication Administration Record (MAR) documentation, dated 03/07/22 and signed by
Registered Nurse (RN) #801, revealed the morning dose of 20 units of insulin glargine was held due to a
blood sugar result of 83.
Interview on 03/09/22 at 11:12 A.M. with RN #801 verified the morning dose of insulin glargine was held
due to a blood sugar result of 83 and verified there were no physician's orders to hold the insulin if blood
sugar levels were below a certain reading. RN #801 verified the morning blood sugar result for Resident
#273 on 03/09/22 was 68 and the insulin glargine was administered as ordered with no adverse side
effects. RN #801 verified the physician was not notified the morning dose of insulin glargine was held on
03/07/22.
Review of the facility policy titled Medication Administration General Guidelines, dated 01/2021, revealed
medications were to be administered in accordance with written orders of the prescriber. If a dose seems
excessive considering the resident's age and condition the nurse call the provider pharmacy for clarification
prior to the administration of the medication. If necessary, the nurse contacts the prescriber for clarification.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 16 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0685
Assist a resident in gaining access to vision and hearing services.
Level of Harm - Minimal harm
or potential for actual harm
Based on staff interview, resident interview, observations, medical record review, and facility policy review,
the facility failed to arrange audiology care for Resident #33 who was hard of hearing (HOH). This affected
one Resident (#33) of two residents reviewed for ancillary services (hearing/vision). The facility census was
59.
Residents Affected - Few
Findings include:
Review of the medical record for Resident #33 revealed an initial admission date of 09/09/13 and a
re-admission date of 04/06/17. Diagnoses included dementia, history of falling, type two diabetes,
psychosis, dysphagia, macular degeneration, cholecystitis, agnosia (loss of the ability to identify objects
using one or more senses), restless and agitation, hypertension, Alzheimer's disease, major depressive
disorder, gastro-esophageal reflux disease, and benign prostatic hyperplasia.
Review of the physician orders for March 2022 revealed an order dated 07/12/18 for Resident #33 to see
the dentist, optometrist, psychiatrist, or podiatrist as needed.
Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 01/12/22, revealed Resident #33
had impaired cognition with a Brief Interview of Mental Status (BIMS) score of three out of 15 (severe
cognitive impairment). He exhibited behaviors such as inattention and disorganized thinking. Resident #33
required extensive assistance of one staff member for all activities of daily living (ADL) except eating which
he required set-up and supervision.
Review of the plan of care dated 01/19/22 revealed Resident #33 had impaired communication due to
impaired cognition, was alert and oriented with periods of confusion and/or forgetfulness due to dementia,
HOH, dysphagia, and macular degeneration. Interventions included ensure placement and offer
encouragement of hearing aids as needed due to his refusal to leave hearing aids in, hearing consultation
as needed, and nonverbal cues as needed.
Review of the plan of care dated 01/19/22 revealed Resident #33 had behaviors/mood which include signs
and symptoms of depression, sad facial expression, agitation, stays in his room, sometimes he got agitated
and became verbally aggressive, history of sexual activity in inappropriate places related to dementia and
depression, refusal of care at times, sexually verbal comments at times, sexual comments and acts toward
staff observed, noted increase in behaviors, physical abuse towards staff, agitation, restlessness and
wandering. Interventions included medications as ordered, avoidance of situations/people that are
upsetting, notify the physician, and offering a diversion.
Interview and observation on 03/07/22 at 10:35 A.M. with Resident #33 revealed he was HOH, required the
Surveyor to speak directly into his ear, and repeat questions several times before he was able to hear and
understand the questions being asked. He did not have hearing aids in his ears, denied having owned
hearing aids, and was unable to recall the last time he was evaluated by an audiologist.
Interview and observation on 03/08/22 at 4:18 P.M. with Resident #33 revealed he was HOH, required the
Surveyor to speak directly into his ear, and repeat questions several times before he was able to hear and
understand the questions being asked. State Tested Nurse Aide (STNA) #508 was present and did not
deny Resident #33 was HOH and needed hearing aids. When she was asked if the resident had hearing
aids, she revealed she was not sure.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 17 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0685
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Interview on 03/08/22 at 4:18 P.M. with Licensed Practical Nurse (LPN) #999 and Human Resources/STNA
#90 revealed Resident #33 used to wear hearing aids but threatened to throw his hearing aids out the
window, so his Power of Attorney (POA) Receptionist #92 took them home.
Interview on 03/08/22 at 4:28 P.M. with Receptionist #92 revealed she was the wife of the resident's POA.
She revealed Resident #33 had hearing aids that made him hear too good, so he threatened to throw them
out. She revealed he last wore them about two to three years ago, was seen by an ear doctor within the last
year, had not retried the hearing aids for a long time but the specific length of time was unknown, and there
was no difficulty communicating with him as far as she knew. She confirmed Resident #33 had behaviors
and was uncertain if the behaviors could be related to lack of communication due to his hearing
impairment. She stated she would find the hearing aids and see if Resident #33 would like to wear them.
Interview on 03/08/22 at 4:34 P.M. with Regional Registered Nurse (RN) #888 and the Administrator
confirmed Resident #33 had a care plan stating he had minimal difficulty hearing and hearing aids. They
did not deny Resident #33 had greater than minimal hearing difficulty.
Interview on 03/09/22 at 4:45 P.M. with the Administrator revealed Resident #33 had not been seen by an
audiologist since 2021.
Interview on 03/10/22 at 10:33 A.M. with the Administrator revealed there was no policy for ancillary
services (audiology).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 18 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Based on staff interview, resident interview, observations, medical record review, and facility policy review,
the facility failed apply a WanderGuard (a device to prevent wander-prone residents from leaving
unattended) to Resident #33 per physician orders. This affected one Resident (#33) of one resident
reviewed for WanderGuards. The facility census was 59.
Findings include:
Review of the medical record for Resident #33 revealed an initial admission date of 09/09/13 and a
re-admission date of 04/06/17. Diagnoses included dementia, history of falling, type two diabetes,
psychosis, dysphagia, macular degeneration, cholecystitis, agnosia (loss of the ability to identify objects
using one or more senses), restless and agitation, hypertension, Alzheimer's disease, major depressive
disorder, gastro-esophageal reflux disease, and benign prostatic hyperplasia.
Review of the physician orders for March 2022 revealed an order dated 12/09/21 to check placement and
function of the secure alert (WanderGuard) every shift.
Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 01/12/22, revealed Resident #33
had impaired cognition with a Brief Interview of Mental Status (BIMS) score of three out of 15 (severe
cognitive impairment). He exhibited behaviors such as inattention and disorganized thinking. Resident #33
required extensive assistance of one staff member for all activities of daily living (ADL) except eating which
he required set-up and supervision.
Review of the plan of care dated 01/19/22 revealed Resident #33 was at risk for elopement related to
attempts to leave the living center and wandering. Interventions included secure care (WanderGuard)
placement and check placement and functioning per orders.
Interview and observation on 03/07/22 at 10:35 A.M. revealed Resident #33 resting in bed with no
WanderGuard in place on his person, wheelchair, or walker. He confirmed he did not know of a
WanderGuard being placed on him or his assistive devices.
Interview and observation on 03/08/22 at 4:18 PM there was no WanderGuard in place on Resident #33's
persons, wheelchair, or walker. He confirmed he did not know of a wander guard being placed on him or his
assistive devices.
Observation on 03/09/22 at 9:28 A.M. revealed Resident #33 resting in bed without a WanderGuard.
Interview on 03/09/22 at 9:51 A.M. with Licensed Practical Nurse (LPN) #315 and Assistant Director of
Nursing (ADON) #301 confirmed there was no WanderGuard in place on Resident #33's body, wheelchair,
or walker, and he had an order for it. They stated it was there but could not locate it during the observation.
Review of the facility policy titled Elopement Risk, revised 12/19, revealed if a resident was an elopement
risk, the care plan will reflect the interventions (WanderGuard).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 19 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of
Resident #9's medical record revealed an initial admission date of 07/26/21 with the latest readmission of
11/03/21. Diagnoses included congestive heart failure (CHF), chronic obstructive pulmonary disease
(COPD), Parkinson's disease, dementia, atrial fibrillation, major depressive disorder, hypertension,
gastro-esophageal reflux disease, sleep apnea, retention of urine, schizoaffective disorder, anxiety
disorder, seizures, insomnia, and hyperlipidemia.
Residents Affected - Few
Review of the quarterly MDS 3.0 assessment dated [DATE] revealed Resident #9 had clear speech,
sometimes understood others, usually made herself understood and had a moderate cognitive deficit.
Review of the mood and behavior section of the MDS revealed Resident #9 displayed no behaviors,
including rejection of care. Resident #9 required extensive assistance of two staff for bed mobility, transfers,
toileting, and personal hygiene. The assessment indicated Resident #9 was always incontinent of both
bowel and bladder.
Review of the plan of care dated 08/11/21 revealed Resident #9 had an alteration in respiratory status due
to COPD, non-compliant with BiPAP and oxygen use. Interventions included administer medications as
ordered, observe labs, response to medication and treatments, apply BiPAP/oxygen per physician order,
monitor oxygen saturations on room air and/or oxygen as ordered and as needed, monitor oxygen flow rate
and response, explain risks and benefits of non-compliance and encourage compliance, elevate head of
bed to alleviate shortness of breath, labs per physician order for change in condition and/or manifestation of
clinical signs or symptoms, observe and document vital signs, specifically respiratory pattern, rate, rhythm,
effort and use of accessory muscles.
Review of Resident #9's monthly physician's orders for March 2022 identified orders dated 09/08/21 family
may bring in mask for BiPAP if one at home, otherwise consult BiPAP vendor for proper fitting mask,
12/25/21 oxygen per nasal cannula per BiPAP at two to three liters continuously, resident to wear BiPAP
with all activities/sleep with exception of eating, bathing, and therapy, check every two hours for proper
placement with settings at 16/10, backup rate 12 with fiO2 30% on at two to three liters per minute.
On 03/07/22 at 10:22 A.M. observation of Resident #9's BiPAP machine revealed the mask was uncovered
and wedged between the nightstand and the wall.
On 03/08/22 at 4:27 P.M. observation of Resident #9's BiPAP machine revealed the mask was uncovered
and wedged between the nightstand and the wall.
On 03/09/22 at 9:22 A.M. observation of Resident #9's BiPAP machine revealed the mask was uncovered
and wedged between the nightstand and the wall.
On 03/09/22 at 1:34 P.M. interview with Registered Nurse (RN) #301 verified the improper storage of the
BiPAP mask.
Based on staff interview, observations, medical record review, and facility policy review, the facility failed to
administer oxygen per physician orders for Resident #26 and failed to store the BiPAP (bilevel positive
airway pressure) mask properly for Resident #9. This affected two residents (Resident's #9 and #26) of four
residents reviewed for respiratory care. The facility census was 59.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 20 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Finding include:
Level of Harm - Minimal harm
or potential for actual harm
1. Record review revealed Resident #26 was admitted to the facility on [DATE] with diagnoses including
type two diabetes mellitus, acute and chronic respiratory failure with hypoxia, malignant neoplasm of the
bladder, diarrhea, hypertension, and obstructive sleep apnea (OSA). Resident #26 was allergic to penicillin.
Residents Affected - Few
Review of the nurse's progress note, dated 01/01/22, revealed Resident #26 required two liters of oxygen
per minute.
Review of the nurse's progress note, dated 02/03/22, revealed Resident #26 complaining of chest
congestion, oxygen saturations were 95 percent (%) to 98% on two liters of oxygen per minute via nasal
cannula. Resident #26 was assisted onto her left side for resting. Nursing explained the importance of lying
face down with COVID-19, Resident #26 stated she can't sleep on her stomach. Resident #26 agreed to
stay on her side for a while. Resident #26's blood sugars ranged from 66 to 98 this shift. Resident #26 was
alert and oriented to person, place, and time, and was eating and drinking on her own. Resident #26 stated
her throat was sore with a hoarse voice noted. Nursing would continue to monitor, and the call light was
within reach.
Review of the Minimum Data Set (MDS) 3.0 assessment, dated 02/07/22, revealed Resident #26 had no
impaired cognition as evidenced by a Brief Interview for Mental Status (BIMS) score of 14 out of 15.
Resident #26 was required two-staff assistance with mobility, transfers, and toileting.
Review of the physician's order for Resident #26, dated 02/07/22, revealed oxygen vial nasal cannula at
two liters per minute as needed for shortness of breath and cough status post COVID-19.
Review of the care plan for Resident #26 revealed no documented information related to the resident
having respiratory issues that warranted administering oxygen.
Observation on 03/07/22 at 10:41 A.M. revealed Resident #26 lying in bed with oxygen on via nasal
cannula set at four liters per minute.
Observation on 03/08/22 at 9:48 A.M. revealed Resident #26 lying in bed with oxygen on via nasal cannula
set at four liters per minute.
Observation with License Practical Nurse (LPN) #313 on 03/08/22 at 10:27 A.M. Resident #26 was on four
liters of oxygen via nasal cannula. LPN #313 revealed she had been off work for a couple of days, and the
report she received from the outgoing nurse was Resident #26 was not feeling well and was required to be
on oxygen via nasal cannula between two and four liters per minutes. During the interview LPN #313
verified reviewing the physician's order that Resident #26 should be on two liters of oxygen per minute, not
four liters.
Review of the facility policy titled Oxygen Administration revealed verify the practitioner's order for the
oxygen therapy, because oxygen is considered a medication or therapy and should be prescribed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 21 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 6. Record
review revealed Resident #273 was admitted to the facility on [DATE] with diagnoses including type two
diabetes mellitus, chronic obstructive pulmonary disorder, and asthma.
Residents Affected - Many
Review of the active physician order, dated 03/07/22, revealed Resident #273 was to be on
transmission-based precautions.
Record review revealed Resident #272 was admitted to the facility on [DATE] with diagnoses including
unspecified dementia without behavioral disturbances, chronic obstructive pulmonary disease, and anxiety
disorder.
Review of the active physician order, dated 03/07/22, revealed Resident #272 was to be on
transmission-based precautions.
Record review revealed Resident #53 was admitted to the facility on [DATE] with diagnoses including
venous insufficiency, hypertension, and angina pectoris.
Review of the active physician order, dated 03/07/22, revealed Resident #53 was to be on
transmission-based precautions.
Record review revealed Resident #270 was admitted to the facility on [DATE] with diagnoses including
rhabdomyolysis, venous insufficiency, and hypertension.
Review of the active physician order, dated 03/07/22, revealed Resident #270 was to be on
transmission-based precautions.
Record review revealed Resident #271 was admitted to the facility on [DATE] with diagnoses including
peripheral vascular disease, muscle weakness, and type two diabetes mellitus.
Review of the active physician order, dated 03/07/22, revealed Resident #271 was to be on
transmission-based precautions.
Observation on 03/07/22 at 11:40 A.M. of the lunch meal being served to five residents (Resident's #53,
#270, #271, #272 and #273) residing on the COVID-19 observation unit revealed Hospitality Aide #259 was
observed to don a gown, gloves, shoe covers, a face shield, and an N-95 respirator mask with a surgical
mask placed over the N-95 mask before entering the COVID-19 observation unit through a plastic barrier.
Hospitality Aide #259 then removed a lunch meal tray and entered the room of Resident #53 to deliver the
meal. Hospitality Aide #259 then exited the room of Resident #53, removed another lunch meal tray from
the cart, and entered the room of Resident #273 to deliver the tray without changing the N-95 mask,
surgical mask, gown, gloves, or shoe covers or cleaning the face shield the employee was wearing.
Hospitality Aide #259 then exited the room of Resident #273, removed another lunch meal tray from the
cart, and entered the room of Resident #271 to deliver the tray without changing the N-95 mask, surgical
mask, gown, gloves, or shoe covers or cleaning the face shield the employee was wearing. Hospitality Aide
#259 then exited the room of Resident #271, removed another lunch meal tray from the cart, and entered
the room of Resident #270 to deliver the tray without changing the N-95 mask, surgical mask, gown,
gloves, or shoe covers or cleaning the face shield the employee was wearing. Hospitality Aide #259 then
exited the room of Resident #270, removed another lunch
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 22 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
meal tray from the cart, and entered the room of Resident #272 to deliver the tray without changing the
N-95 mask, surgical mask, gown, gloves, or shoe covers or cleaning the face shield the employee was
wearing.
Interview with Hospitality Aide #259 on 03/07/22 at 12:05 P.M. verified the employee had donned Personal
Protective Equipment (PPE) which included an N-95 respirator mask with a surgical mask placed over it, a
gown, gloves, shoe covers, and a face shield prior to entering the COVID-19 observation unit and had not
changed the PPE or cleaned the face shield between delivering the lunch meal trays to Resident's #53,
#270, #271, #272 and #273. Hospitality Aide #259 stated the residents on the COVID-19 observation unit
did not have confirmed infections of COVID-19 and PPE only needed to be changed between residents
with active infection with the COVID-19 virus.
Interview with Regional Nurse #888 on 03/07/22 at 12:50 P.M. verified Resident's #53, #270, #271, #272
and #273 resided on the COVID-19 observation unit and were on transmission-based precautions due to
being newly admitted to the facility and not being up to date with COVID-19 vaccinations per the Centers for
Disease Control (CDC) most recent recommendations. Regional Nurse #888 verified PPE including N-95
masks, gowns, gloves, and shoe covers should be changed and face shields cleaned upon exiting the room
of each resident residing on the COVID-19 observation unit.
Review of the CDC guidance titled Interim Infection Prevention and Control Recommendations to Prevent
SARS-CoV-2 Spread in Nursing Homes, updated 02/02/22, revealed empiric use of transmission-based
precautions (quarantine) was recommended for residents who were newly admitted to the facility if they
were not up to date with all recommended COVID-19 vaccine doses.
Review of the CDC guidance titled COVID-19, updated 01/16/22, revealed up to date meant a person had
received all recommended COVID-19 vaccines, including any booster dose(s) when eligible.
Review of the facility policy titled Hand Washing Technique, dated 02/17 revealed all personnel will wash
before beginning the treatment/care of a resident and upon completion of such tasks, to prevent the spread
of nosocomial infections. Hands should be washed after the removal of gloves or other personal protective
barrier equipment.
Review of the facility policy titled Disposable Non-Sterile Gloves, dated 02/17, revealed personnel will wear
disposable gloves when a barrier between the resident and health care provider was necessary to prevent
the transmission of blood and bodily fluids or when handling soiled articles or equipment. Gloves were also
to be worn when touching mucous membranes or non-intact skin areas.
Review of the facility policy titled Disposable Non-Sterile Gloves, dated February 2017, revealed personnel
will wear disposable non-sterile gloves when a barrier between the resident and the health care provider is
necessary to prevent the transmission of blood and bodily fluids or when handling soiled articles or
equipment.
5. Record review revealed Resident #22 was admitted to the facility on [DATE] with diagnoses including
atherosclerotic heart disease of native coronary artery, disorder of circulatory system, peripheral vascular
angioplasty status, type two diabetes, and essential hypertension. Resident #22 had allergies to
tetracycline, Bactrim, and Sulfa antibiotics.
Review of the quarterly MDS 3.0 assessment, dated 01/01/22, revealed Resident #22 was cognitively intact
evidenced by a BIMS score of 12. Resident #22 was assessed to require one to two staff assist
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 23 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
with transfers, toileting, and mobility.
Level of Harm - Minimal harm
or potential for actual harm
Review of the care plan dated 04/22/21 revealed Resident #22 was at risk for complications related to
anticoagulant and antiplatelet medication due to decreased mobility peripheral vascular disease (PVD), and
diabetes. Interventions included observe for signs and symptoms of bleeding and apply prolonged pressure
venipuncture sites.
Residents Affected - Many
Observation on 03/07/22 at 10:20 A.M. during facility tour on the third floor revealed Resident #22 came out
of his room in his wheelchair with a bloody towel on his right forearm telling STNA #1000 that he was
bleeding from a skin tear. STNA #1000 proceeded to take the bloody towel with bare hands from Resident
#22.
Interview with STNA #1000 on 03/07/22 at 10:20 A.M. revealed she should have had gloves on before
touching the towel. STNA #1000 confirmed that was not ideal to be touching the bloody towel with bare
hands.
Based on staff interview, resident interview, observations, medical record review, facility policy review, and
review of the Centers for Disease Control and Prevention (CDC) guidelines the facility failed to provide
hand hygiene between resident care, while passing meal trays, and to wear gloves with direct resident care.
This directly affected eleven Resident's (#36, #1, #29, #22, #28, #39, #272, #273, #53, #270, #271) but had
the potential to affect all 59 residents residing in the facility.
Findings include:
1. Review of the medical record for Resident #1 revealed an admission date of 02/21/20. Diagnoses
included chronic obstructive pulmonary disease (COPD), diabetes mellitus (DM), dementia, major
depressive disorder, hypertension (HTN), gastro-esophageal reflux disease (GERD), and anxiety.
Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 03/01/22, revealed Resident #1
had intact cognition with a Brief Interview of Mental Status (BIMS) score of 14 out of 15 (no cognitive
impairment). Resident #1 exhibited behaviors such as verbal behavioral symptoms directed towards others.
Resident #1 required limited to extensive assistance of one to two or more staff members for all activities of
daily living (ADL) except eating which required set-up and supervision.
Review of the care plan dated 02/28/22 revealed Resident #1 had a rectal abscess infection and
pneumonia. Interventions included medications as ordered and observation of signs and symptoms of
continued or unresolved infection and report to the physician as appropriate.
2. Review of the medical record for Resident #29 revealed an admission date of 07/03/20. Diagnoses
included major depressive disorder, GERD, fibromyalgia, necrotizing fasciitis, and Alzheimer's disease.
Review of the quarterly MDS 3.0 assessment, dated 01/15/22, revealed Resident #29 had impaired
cognition with a BIMS score of four out of 15 (severe cognitive impairment). Resident #29 exhibited
behaviors such as inattention, disorganized thinking, and rejection of care. Resident #29 required limited to
extensive assistance of one to two or more staff members for all ADL except eating which required set-up
and supervision.
Review of the care plan dated 01/12/22 revealed Resident #29 had an actual infection and was at
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 24 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
risk for infection related to history of cellulitis and necrotizing fasciitis. Interventions included antibiotics as
ordered and following of the standard precautions according to the facility's infection control manual.
Observation on 03/07/22 at 12:17 P.M. revealed blood was drawn from Resident #29's left arm without
gloves by Phlebotomist #777 from a contracted laboratory company. She was observed exiting the
resident's room without preforming hand hygiene and entering the nurse's station where she was observed
filing paperwork into a binder. Phlebotomist #777 then proceeded to exit the facility.
Interview on 03/07/22 at 12:22 P.M with Phlebotomist #777 revealed she immediately removed used gloves
from her travel lab bag and stated those were the gloves she used to draw blood on Resident #29 but did
not clarify why the gloves were not disposed of in the resident's room or why hand hygiene was not
preformed prior to exiting the room immediately thereafter.
3. Review of the medical record for Resident #36 revealed an admission date of 10/22/18. Diagnoses
included atrial fibrillation, diabetes mellitus due to underlying condition with diabetic polyneuropathy, muscle
weakness, major depressive disorder, Alzheimer's disease, dementia without behavioral disturbance,
hyperlipidemia, arthropathy, and hypertension.
Review of the plan of care dated 01/07/22 revealed Resident #36 required assistance with mobility and
self-care due to increased weakness, frequent non-compliance with care, mobility needs, frequently
refused to stand or assist with mobility needs, and fluctuated in assistance needs. Interventions included
assistance with ADL, assistive devices including a wheelchair and wheeled walker at bedside, trapeze to
the bed as desired, nail care as needed, right resting hand splint as ordered, and passive range of motion
(PROM) to the right hand with care as tolerated.
Review of the quarterly MDS 3.0 assessment, dated 01/10/22, revealed Resident #36 had impaired
cognition with a BIMS score of seven out of 15 (severe cognitive impairment). Resident #36 exhibited
behaviors such as inattention. Resident #36 required extensive assistance of one to two or more staff for all
ADL except eating which required set-up and supervision.
4. Review of the medical record for Resident #39 revealed an admission date of 10/15/21. Diagnoses
included malignant neoplasm of an unspecified part of the right bronchus or lung, malignant neoplasm of
the heart, acute and chronic respiratory failure with hypoxia, schizoaffective disorder bipolar type, dementia
without behavioral disturbance, anxiety disorder, vertigo of the central origin, hyperlipidemia,
hypothyroidism, protein-calorie malnutrition, bipolar disorder, and adult failure to thrive.
Review of the quarterly MDS assessment, dated 01/16/22, revealed Resident #39 had impaired cognition
with a BIMS score of three out of 15 (severe cognitive impairment). Resident #39 exhibited behaviors such
as inattention and disorganized thinking. Resident #39 required limited to extensive assistance of one to
two staff or more staff for all ADL except eating which required set-up and supervision. Resident #39 was
occasionally incontinent of bladder and was always incontinent of bowels. Further review of the MDS
revealed Resident #39 did not have a pressure injury/ulcer, was at risk for pressure ulcers (ulcer), and did
not have any unhealed ulcers. The MDS revealed Resident #39 had a pressure reducing device for the bed
but no other skin and ulcer/injury treatments.
Observation on 03/07/22 at 11:54 A.M. of State Tested Nursing Assistant (STNA) #743 revealed she
assisted Resident #39 with drinking water, exited her room then entered Resident #36's room to assist
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 25 of 26
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365643
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Portsmouth Health and Rehab
727 Eighth Street
Portsmouth, OH 45662
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
with a Hoyer (mechanical lift) transfer without preforming hand hygiene.
Level of Harm - Minimal harm
or potential for actual harm
Observation on 03/07/22 at 12:01 P.M. of STNA #743 revealed no hand hygiene was preformed after
exiting Resident #36's room, before entering Resident #1's room, before assisting Resident #1, after exiting
Resident #1's room, or re-entering Resident #1's room once again.
Residents Affected - Many
Observation on 03/07/22 at 11:55 A.M. with STNA #742 revealed she clipped Resident #28's nails wearing
gloves, removed the gloves without preforming hand hygiene, and then proceeded to assist Resident #36 to
bed.
Observation on 03/07/22 at 12:00 P.M. with STNA #742 revealed new gloves were applied without
preforming hand hygiene and care was provided to Resident #28.
Interview on 03/07/22 12:01 P.M. with STNA #743 confirmed no hand hygiene was performed before
entering Resident #39's, after assisting her with drinking, after exiting Resident #39's room, before or after
exiting Resident #36's room, before entering Resident #1's room, or after exiting Resident #1's room, and
reentering.
Interview on 03/07/22 at 12:10 P.M. with STNA #742 revealed hand hygiene was to be performed before
and after entering or exiting a room. She also confirmed she did not perform hand hygiene prior to or after
caring for Residents #36 or #28 nor was hand hygiene preformed in between their care.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365643
If continuation sheet
Page 26 of 26