F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, medical record review, resident interview, family interview and staff interviews, the facility
failed to ensure a resident was provided with assistance of removing facial hair. This affected one (#64) of
three residents reviewed for assistance with activities of daily living. The facility census was 93.
Residents Affected - Few
Findings include:
Review of Resident #64's medical record revealed an admission on [DATE], with medical diagnoses
including: chronic lymphedema, Alzheimer's disease, history of Covid-19 virus and benign prostatic
hypertrophy (BPH) with indwelling urinary catheter. The most recent facility quarterly minimum data set
assessment (MDS) dated [DATE] identified the resident had moderately impaired cognition. The
assessment identified Resident #64 required one-person physical assistance with Activities of Daily Living
(ADL's).
Review of a physician order dated 09/09/23 revealed an order for Resident not to shave himself.
Observation on 09/25/23 at 8:02 A.M., revealed Resident #64 was in bed and was observed with a large
amount of facial hair, that appeared to be growing a beard and mustache. Interview with Resident #64, at
this time, revealed he does not want to be growing a beard or mustache and stated, it's way too long.
Observation on 09/25/23 at 10:02 A.M., with State Tested Nurse Assistant (STNA) #104 identified Resident
#64 can shave himself using an electric razor. STNA #104 verified the resident has not been shaved in a
very long time.
Interview on 09/25/23 at 12:23 P.M., with Resident #64's son revealed Resident #64 likes to be clean
shaven every day. Resident #64's son stated he does not feel the resident is able to safely shave himself
any longer and identified staff need to shave him.
Observation and interview on 09/25/23 at 12:50 P.M., with the Director of Nursing (DON) verified Resident
#64 has a large amount of facial hair at this time and needs shaved. The DON stated it does appear he has
not been shaved in a long period of time and the staff should be shaving the resident and not himself.
This deficiency represents non-compliance investigated under Complaint Number OH00146181.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
365646
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kingston of Ashland
20 Amberwood Pkwy
Ashland, OH 44805
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0770
Provide timely, quality laboratory services/tests to meet the needs of residents.
Level of Harm - Minimal harm
or potential for actual harm
Based on medical record reviews, urinary drainage bag instructions, policy review, resident interview, family
interview and staff interviews, the facility failed to obtain a urine specimen from urinary catheter and failed
to ensure staff was knowledgeable of the procedure. This affected one (#55) of three residents reviewed
with urinary catheters. The facility identified nine current residents utilizing urinary catheters. The facility
census was 93.
Residents Affected - Few
Findings include:
1. Review of Resident #55's medical record identified admission to the facility occurred on 10/07/22, with
diagnoses including: stroke, diabetes, and congestive heart failure. Resident #55 was noted in the medical
record to have an indwelling urinary catheter. The progress notes identified on 09/22/23 a urine sample was
obtained to check for infection. According to the records identified on 09/24/23, the laboratory identified the
sample was contaminated and a new sample needed to be recollected.
Review of a physician order dated 09/24/23, revealed to recollect Urine for Urinalysis, culture and sensitivity
(UA C&S).
Interview on 09/25/23 at 8:23 A.M., with Resident #55 and two of Resident #55's family members revealed
a few days ago the facility obtained a urine sample, and they were told they had to do it again because it
was contaminated. Resident #55 confirmed she is waiting on the new sample results to come back and has
lots of pressure in her bladder area.
Interview on 09/25/23 at 10:02 A.M., with Licensed Practical Nurse (LPN #101) revealed when asked the
process for obtaining a urine sample, from a resident with an indwelling urinary catheter. LPN #101
identified she drains the urine from the catheter into the drainage bag, places a new bag and obtains the
urine sample, by draining urine from the bottom of the new bag.
Interview on 09/25/23 at 10:11 A.M., with LPN #102 revealed when asked to walk through the process of
obtaining a urine sample from a resident with an indwelling urinary catheter. LPN #102 identified she would
take the catheter apart from the drainage bag and obtain the urine through the catheter.
Interview on 09/25/23 at 10:14 A.M., with LPN #105 revealed when was asked to walk through the process
of obtaining a urine sample from a resident with an indwelling urinary catheter. LPN #105 identified she
would disconnect the tubing from the catheter, clean with alcohol and get the sample from the catheter tip.
Review of the policy titled Cultures, Specimen Collection, dated July 2023, revealed the section for urine
culture from indwelling catheter revealed to:
a. Validate the physician order for the culture.
b. Approximately 30 minutes prior to collection of the specimen, clamp the collection tube to allow urine to
accumulate.
c. Put on gloves.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365646
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365646
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/26/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Kingston of Ashland
20 Amberwood Pkwy
Ashland, OH 44805
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0770
d. Wipe the sampling port with alcohol.
Level of Harm - Minimal harm
or potential for actual harm
e. Connect a needle into the sampling port at 90-degree angle.
f. Insert a needle into the sampling port.
Residents Affected - Few
g. Aspirate the specimen into the syringe
h. Transfer the specimen to a sterile container.
I. Unclamp the drainage tube.
Observation of the facility package of Urinary Drainage Bags revealed there is a Needless sampling Port.
There is additionally a non-return valve, which prevents urine from returning into the tubing.
The directions for the use of the Needless sampling are listed directly on the bag.
1. Wash hands
2. Kink Tube 3-4 inches below sample point and wait for urine to collect
3. Clean port with Alcohol Insert syringe with or without needle in to center of port,
4 Aspirate sample
5 Restore urine flow.
6 Clean port
Interview on 09/25/23 at 12:50 P.M., with the Director of Nursing (DON) identified she had contacted the
facility laboratory to obtain information on how many urine samples in the past three months have been
contaminated. The interview identified she was not able to produce this information. The interview
confirmed the facility was going to start immediate education of the nursing staff to ensure correct obtaining
of urine samples was being completed.
This deficiency represents non-compliance investigated under Complaint Number OH00146181.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365646
If continuation sheet
Page 3 of 3