F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, observation, review of the emergency department records, review of the weekly wound notes
and skin assessments, review of the wound consultation notes, review of the National Pressure Ulcer
Advisory Panel (NPUAP) wound stages, staff interviews and review of the facility policy, the facility failed to
properly monitor a medical device resulting in a pressure ulcer. This resulted in actual harm when Resident
#21 developed an unstageable pressure ulcer to the posterior of the left lower extremity. The facility also
failed to ensure additional pressure relieving interventions were in place after Resident #34 developed an
unstageable pressure ulcer. This resulted in actual harm when Resident #34's pressure injury further
deteriorated. In addition, the facility failed to ensure pressure reducing interventions were in place and
wound treatments were completed per physician orders for both (#21 and #34) residents. This affected two
(#21, #34) of four residents reviewed for pressure ulcers. The facility identified six residents with pressure
ulcers. The facility census was 43.
Residents Affected - Few
Findings include:
1. Review of the medical record revealed Resident #21 had an admission date of 03/25/16. Diagnoses
included unspecified fracture of shaft of left tibia, fracture of upper and lower end of left fibula, dementia
without behavioral disturbance, depressive disorder, vascular dementia, peripheral vascular disease and
osteoarthritis.
Review of an emergency department note dated 05/19/21 at 5:05 A.M., revealed Resident #21 apparently
fell out of bed this morning and was complaining of left lower extremity pain. The resident was noted with
very limited motion at the left lower extremity because of pain. The resident was noted with a fracture of
proximal end of tibia and fibula and a left tibial plateau fracture. After consult with orthopedics, the resident
was noted as non-ambulatory and non-weight bearing and was placed in a well-padded knee immobilizer.
The resident would follow up with orthopedics.
Review of a nurses note dated 05/19/21 at 11:00 A.M., revealed the resident returned from the emergency
department at 10:51 A.M.
Review of a physician order dated 05/22/21, revealed to remove leg immobilizer to left leg every shift and
check skin integrity every shift.
Review of the treatment administration record (TAR) dated 05/22/21 through 06/24/21, revealed staff
documented the leg immobilizer was removed each shift to monitor the resident's skin integrity.
Review of Resident #21's weekly skin and wound total body skin assessments dated 06/07/21, 06/14/21,
and 06/21/21, revealed no newly identified skin conditions.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 11
Event ID:
365656
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365656
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/23/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Laurels of New London The
204 W Main St
New London, OH 44851
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Actual harm
Residents Affected - Few
Review of a physician note dated 06/17/21, revealed Resident #21 had some general decline since her fall
out of bed on 05/19/21, resulting in comminuted fractures of the proximal tibia and fibula being treating
conservatively given age and advanced dementia with knee immobilizer. The physician noted the resident
initially denied discomfort. The physician gently rotated the leg slightly and the resident complained of pain,
more irritable and told the physician to stop. The physician noted an added bandage on the left heel, peeled
back and the resident had a Stage II linear wound with no edema noted.
Review of a nurses note dated 6/25/21 at 1:54 P.M., revealed Resident #21's immobilizer to the left leg was
removed today to assess skin. A wound was noted to the left posterior lower leg; approximately 5.6
centimeters (cm) in length and 4.9 cm in width. Eschar was noted to the wound. There was a moderate
amount of purulent drainage on the immobilizer. The physician ordered an antibiotic, Keflex 500 milligrams
(mg) by mouth three times per day for ten days and to cleanse the area to the wound with normal saline,
apply Santyl to eschar, cover with non-adherent dressing and wrap with Kerlix and paper tape. The
physician ordered to discontinue the resident's leg immobilizer.
Review of a physician order dated 06/25/21, revealed to administer Cephalexin 500 milligrams by mouth
three times per day for the wound to left leg for ten days.
Review of a skin and wound evaluation completed on 06/25/21 at 10:42 A.M., identified with a new facility
acquired unstageable pressure ulcer to the left calf. The wound was unstageable due to slough and/or
eschar. The wound measured 5.6 centimeters (cm) in length by 4.9 cm in width with no depth, no
undermining and no tunneling. The wound bed was described as eschar with no percentage documented.
There was redness/inflammation and increased pain with moderate purulent exudate. There was no
documentation regarding odor or the periwound edges. The surrounding skin was noted as erythema.
Pitting edema extending less than four centimeters around the wound. The new wound had suspected
infection. The nurse practitioner was notified. Continued review of the wound note revealed the physician
evaluated the wound and a treatment was in place.
Review of a wound consult note dated 06/29/21, revealed the resident had history of fall in 05/2021, with
immobilizer to the left leg. Nursing reported new wound to left posterior leg from immobilizer. The resident
was noted on the antibiotic Keflex for a leg wound infection. The unstageable wound to the left posterior leg
measured 5.2 cm in length by 5.1 in width by 0.4 cm in depth. The wound had moderate serous exudate
with 100% slough/eschar. Debridement was completed to remove slough and eschar increasing depth to
0.5 cm. The wound practitioner ordered to cleanse with normal saline, pat dry, apply Santyl to wound bed,
cover with 0.125% Dakins moist gauze, cover with abdominal pad (ABD) and gauze wrap, change daily and
as needed.
Review of the Treatment Administration Record (TAR) revealed the treatment to the left lower leg was not
completed on 07/03/21, 07/14/21 and 07/18/21.
Review of the wound nurse practitioner progress notes dated 07/09/21, revealed the wound to the posterior
lower left extremity (LLE) measured 5.6 cm in length by 4.4 cm in width x 0.7 cm in depth. The wound was
described as improving and had moderate serous exudate. The wound was 90% slough and eschar and
10% granulation tissue. Post debridement, the wound depth increased to 0.7 cm. Previous treatment orders
were continued.
Review of the wound nurse practitioner progress notes dated 07/20/21, revealed the unstageable wound to
the posterior LLE measured 5.68 in length by 5.44 cm in width by 3.2 cm in depth. T he area was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365656
If continuation sheet
Page 2 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365656
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/23/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Laurels of New London The
204 W Main St
New London, OH 44851
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
30% slough/eschar and 50% granulation tissue with moderate serosanguinous drainage and 20% tendon
noted with 30% adipose and eschar mixture. No new treatment orders were initiated.
Level of Harm - Actual harm
Residents Affected - Few
Review of a significant change Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #21
had impaired cognition. The resident required the extensive assistance of two staff for bed mobility, toileting,
transfers and personal hygiene. The resident was at risk for developing pressure ulcers. The resident was
noted with three unstageable pressure ulcers.
Review of a physician order dated 07/24/21, revealed to offload bilateral lower extremities by placing pillow
under knees and calves, then noodle under ankles. Reposition frequently throughout shift on all three shifts.
Review of the wound nurse practitioner progress notes dated 08/03/21, revealed the wound to the posterior
LLE measured 7.5 cm in length by 7 cm in width by 1.5 cm in depth. The wound was 90% slough and
eschar and 10% granulation tissue. The wound was described as a Stage IV with muscle and tendon
exposed with a large amount of serous drainage. A new wound treatment was ordered to apply Santyl,
nickel thick to wound bed, cover with Alginate dampened with Metronidazole solution for odor control, cover
with four-by-four gauze, abdominal pad and gauze wrap, change daily and as needed.
Review of the wound nurse practitioner progress note dated 08/10/21, revealed the posterior Stage IV LLE
wound measured 9.5 cm in length by 7 cm in width by 2.4 cm in depth. Muscle and tendon exposed with a
large amount of serosanguinous exudate. T he wound was 60% eschar/slough with 15% granulation tissue.
Post debridement, the wound increased to 3.5 cm in depth. No new treatment orders were issued.
Interview on 08/17/21 at 1:30 P.M., with Licensed Practical Nurse (LPN) #201, stated Resident #21 had a
leg brace which caused her wounds.
Two unsuccessful attempts were made to interview Wound Certified Nurse Practitioner (WCNP) #70 on
08/18/21 at 3:46 P.M. and on 08/19/21 at 1:42 P.M.
Observation on 08/17/21 at 1:35 P.M., revealed the pool noodle ordered to elevate the resident's heels off
the bed was incorrectly placed under her knees instead of her ankles. Further observations on 08/17/21 at
4:15 P.M., and 4:26 P.M., on 08/18/21 at 8:02 A.M., and 08/19/21 at 8:14 A.M., revealed the pool noodle
was incorrectly placed under the residents knees or lower posterior legs.
Observations and interview on 08/17/21 at 4:26 P.M. with State Tested Nursing Assistant (STNA) #122,
revealed the resident had pool noodles to keep her heels off the bed. The pool noodle was located under
the resident's knees and not under her heels per the physician order. STNA #122 stated the noodle was
placed between the mattress and the bed sheet then pillows on top of noodles. STNA #122 was unaware
the noodle placement was incorrect.
Observation on 08/18/21 at 10:11 A.M. of Resident #21's wound care, revealed LPN #201 completed
wound care to the resident's left posterior lower leg. The wound bed was deep, oblong, and red with slough
present. Muscle, tendon, and bone were visible. LPN #201 completed the wound treatment per physician
orders.
Interview on 08/18/21 at 12:43 P.M. with LPN #201, stated when she removed the resident's leg immobilizer
on 06/25/21, she lifted the resident's leg and noticed the wound underneath. LPN #201 stated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365656
If continuation sheet
Page 3 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365656
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/23/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Laurels of New London The
204 W Main St
New London, OH 44851
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Actual harm
Residents Affected - Few
during morning report, the previous shift had not reported any new skin areas. LPN #201 stated she
measured the area. LPN #201 stated the wound had eschar and was dark. LPN #201 stated she notified
the family, physician and the Director of Nursing. LPN #201 revealed the immobilizer skin integrity checks
were not getting done correctly. LPN #201 revealed most likely the skin under the resident's leg was not
getting checked as movement of the leg caused the resident discomfort.
Interview on 08/18/21 at 1:12 P.M., with Registered Nurse (RN) #208, stated the resident had an
unstageable pressure ulcer from her leg immobilizer. RN #208 could not recall any skin issues during the
resident's skin checks.
Interview on 08/18/21 at 2:37 P.M., with the Director of Nursing (DON), stated staff notified her of the
wound. The DON stated she called the physician to assess the wound immediately. The DON stated the
none of the nurses admitted to not checking the resident's skin. The DON stated some of the nurses stated
the resident was agitated during the skin checks and they had not assessed the skin underneath the leg.
The DON stated the nurses should have provided pain medication then completed the skin assessment.
Continued interview with the DON, revealed prior to the wound discovery, the nurses had not reported they
could not complete the skin inspections due to resident pain. The DON stated she educated the nurses
regarding the immobilizer skin check procedures. The DON stated the education had not included a
demonstration on how to check the skin under the immobilizer device.
Interview on 08/19/21 at 8:14 A.M. with LPN #202, verified the pool noodle was placed under the resident's
knees. LPN #202 reviewed the physician order and revealed the pool noodle should be placed under the
resident's ankles and not her knees.
Interview on 08/19/21 at 9:04 A.M., with Physician #80, indicated the wound on the resident's posterior leg
was consistent with the edge of the leg immobilizer. Physician #80 further revealed he had not removed the
resident's leg immobilizer during a visit on 06/17/21. Physician #80 further revealed he had not assessed
the wound on 06/25/21.
Interview on 08/19/21 at 9:31 A.M. with Corporate Clinical Registered Nurse (CCRN) #300, verified there
was no documentation in the nurses notes the resident had refused to allow staff to remove the leg
immobilizer to check skin integrity. CCRN #300 also verified the wound treatments to the resident's left leg
were not completed on 07/03/21, 07/08/21 and 07/18/21.
Review of a physician progress note addendum dated 08/19/21 at 10:31 A.M., revealed the physician was
informed by the Administrator of a wound to the left lower leg, pressure from immobilizer. The physician
noted the resident was in bed, as usual, flat on back. Painful for patient to have leg moved, wound was
posterior and freshly dressed, so elected to rely on nursing's description of wound at that time. Area
compatible with lower edge of immobilizer. Treatment orders given and ordered a wound consult.
Review of the National Pressure Ulcer Advisory Panel (NPUAP) wound staging definitions revealed a Stage
IV pressure injury was full thickness skin and tissue loss with exposed or directly palpable fascia, muscle,
tendon, ligament, cartilage or bone in the ulcer. Slough and/or eschar may be visible. An unstageable
pressure injury was full thickness skin and tissue loss in which the extent of tissue damage within the ulcer
cannot be confirmed as it obscured by slough or eschar.
Review of the facility policy titled, Skin Management, dated 10/2019, revealed the facility should identify and
implement interventions to prevent development of clinically unavoidable pressure
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365656
If continuation sheet
Page 4 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365656
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/23/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Laurels of New London The
204 W Main St
New London, OH 44851
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
injuries.
Level of Harm - Actual harm
2. Review of the medical record for Resident #34 revealed a readmission date of 07/10/21. Diagnoses
included chronic obstructive pulmonary disease, Type II diabetes, hypertension, major depression, anemia,
and schizoaffective disorder.
Residents Affected - Few
Review of the admission nursing assessment identified Resident #34 was admitted with a Stage I pressure
ulcer to the coccyx and one unstageable pressure area to the left heel. No other pressure ulcers were
noted. The resident had a pressure reducing device for the bed with nutrition and hydration to manage.
Review of the physician orders for 07/18/21, identified an order for a Prevalon boot to left the foot at all
times.
Review of the plan of care dated 07/20/21, revealed the resident had a pressure ulcer injury due to recent
hospitalization, decreased mobility, and incontinence. Interventions included pressure reducing mattress to
bed, and Prevalon boots to bilateral lower extremities at all times, may remove for ambulation and hygiene.
Review of the wound monitoring sheets with onset date of 07/20/21, revealed the resident had an inhouse
acquired deep tissue pressure injury on the right heel. The wound measured 1.1 centimeters (cm) by 1.1
cm by 0.0 cm deep. The wound bed was a deep tissue injury persistent non blanchable deep red, maroon
or purple discoloration.
Review of the wound monitoring sheets dated 07/28/21, revealed the resident had an inhouse acquired
deep tissue pressure injury on the right heel. The wound measured 0.7 centimeters (cm) by 0.9 cm by 0.0
cm deep. The wound bed was deep tissue injury persistent non blanchable deep red, maroon or purple
discoloration.
Review of the wound monitoring sheets dated 08/10/21, revealed the resident had an inhouse acquired
deep tissue pressure injury on the right heel. The wound measured 0.9 centimeters (cm) by 0.9 cm by 0.0
cm deep. The wound bed was deep tissue injury persistent non blanchable deep red, maroon or purple
discoloration and treatment normal saline, no dressing applied.
Review of the wound clinic note date 08/17/21, revealed bilateral heel wounds and right heel unstageable.
The wound measured 1.0 centimeters (cm) by 1.5 cm by 0.0 cm deep. No undermining 100% epithelial.
Recommended treatment to off load heels at all times with heel boot or with pillow. Interventions included
Prevalon boot to bilateral feet at all times may remove for ambulation and hygiene per physician order.
Observation on 08/17/21 at 8:20 A.M., of Resident #34, lying in bed on back without heel protectors.
Licensed Practical Nurse (LPN) #201, verified the bilateral heel protectors were not on and heels were not
offloaded.
Interview on 08/17/21 at 8:39 A.M. with Resident #34, reported she doesn't know when she got the area on
the heel, but heels were sore when lying in bed.
Interview on 08/17/21 at 8:25 A.M. with Licensed Practical Nurse (LPN) #201, revealed the heel protectors
were to be on at all times and remove for ambulation and hygiene.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365656
If continuation sheet
Page 5 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365656
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/23/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Laurels of New London The
204 W Main St
New London, OH 44851
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Interview on 08/19/21 at 1:15 P.M., with Corporate Clinical Registered Nurse (CCRN) #300, revealed an
order for the Prevalon boot for the right heel was not added to the MAR or TAR, as it was somehow missed.
She also verified the wound measurement was not completed for the week of 08/01/21 to 08/07/21.
Review of facility policy titled, Skin Management, dated 10/2019, revealed at risk heel suspension devices
to be offloaded.
Event ID:
Facility ID:
365656
If continuation sheet
Page 6 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365656
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/23/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Laurels of New London The
204 W Main St
New London, OH 44851
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, observation, staff interview, and facility policy, the facility failed to ensure a resident's
physician ordered fall precautions were in place. This affected one (#8) of three residents reviewed for
accidents. The facility census was 43.
Findings include:
Review of Resident #8's medical record revealed an admission date of 12/09/14. Diagnoses included
specified congenital malformation syndromes, epilepsy, cerebral palsy, congenital hydrocephalus,
gastrostomy status, schizophrenia, psychotic disorder with hallucinations, and dysphagia.
Review of Resident #8's Minimum Data Set (MDS) assessment dated [DATE], listed the resident has
having severe cognitive impairment.
Review of Resident #8's care plan revealed the resident to be at risk for falls related to gait problems and
history of falls. Interventions included mat to bedside.
Review of Resident #8's physician orders revealed an order dated 08/01/21, for mat to the floor beside bed
every shift.
Observation on 08/17/21 at 3:19 P.M. of Resident #8, revealed the resident resting in bed with no floor mat
beside the bed.
Interview on 08/17/21 at 8:20 P.M. with Registered Nurse (RN) #300, verified Resident #8 did not have a
floor mat as ordered beside the bed.
Review of facility policy titled, Fall Management, dated July 2021, revealed, if a fall occurs, the
interdisciplinary team will conduct an evaluation to ensure appropriate measures were in place to minimize
the risk of future falls.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365656
If continuation sheet
Page 7 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365656
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/23/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Laurels of New London The
204 W Main St
New London, OH 44851
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0730
Observe each nurse aide's job performance and give regular training.
Level of Harm - Minimal harm
or potential for actual harm
Based on review of employee records, staff interview and review of the facility policy, the facility failed to
ensure annual performance evaluations had been completed for three (#133, #114 and #110) State Tested
Nursing Assistants (STNA's). This affected three of five personal files reviewed and had the potential to
affect 43 of 43 residents who reside in the facility.
Residents Affected - Many
Findings include:
Review of the employee record for STNA #133, revealed a hire date of 08/18/20. Further review of the
employee record revealed no performance evaluations had been completed in 2021.
Review of the employee record for STNA #114, revealed a hire date of 01/12/10. Further review of the
employee record revealed no performance evaluations had been completed in 2021.
Review of the employee record for STNA #110, revealed a hire date of 04/14/15. Further review of the
employee record revealed no performance evaluations had been completed in 2021.
Interview on 07/12/21 at 3:50 P.M., with Human Resource (HR) #67, verified no performance evaluations
had been completed for STNA #133, STNA #114 and STNA #110.
Review of facility policy titled, Personnel File Checklist, dated 04/17, revealed employee files to include
evaluations.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365656
If continuation sheet
Page 8 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365656
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/23/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Laurels of New London The
204 W Main St
New London, OH 44851
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Potential for
minimal harm
Residents Affected - Many
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observations, staff interview, review of the facility policy and review of the manufacturer's
recommendations, the facility failed to ensure medications were properly discarded. This had the potential
to affect 43 of 43 residents who reside in the facility.
Findings include:
1. Observations on 08/17/21 at 7:48 A.M. of the medication cart with Licensed Practical Nurse (LPN) #200,
revealed numerous (approximately 40) unidentifiable loose pills in various compartments of the medication
cart. LPN #200 confirmed the medications should be discarded and should not remain in the medication
cart. LPN denied being aware the medications were in the cart. Further observation of medication cart
revealed Resident #35's Lantus (insulin) was dated as being opened on 06/12/21 and Novolin (insulin) was
dated as opened on 07/03/21. LPN stated insulin's should be discarded after thirty days of opening. LPN
#200 further confirmed the residents Lantus was discontinued on 06/24/21, and the medication should
have been discarded once it was discontinued. LPN #200 stated residents Novolin was an active order and
insulin should have been discarded due to it being past thirty days since it had been opened.
On 08/17/21 at 8:29 A.M., interview with the Director of Nursing (DON) confirmed the large amount of loose
pills on LPN #200's medication cart. She stated medications should have been discarded and should not
have remained on the cart. The DON further confirmed insulin's should be discarded thirty days after
opening.
2. Observations on 08/18/21 at 8:35 A.M., of LPN #201's medication cart, revealed nine loose unidentifiable
pills in various locations. LPN #201 stated medications should have been discarded and should not have
remained loose in the medication cart.
On 08/17/21 at 8:50 A.M., observation of the DON counting the loose pills from LPN #200's medication cart
confirmed a total of 47 loose pills.
Review of the facility policy titled, Storage and Expiration Dating of Medications, Biological's, Syringes and
Needles, dated 10/28/19, revealed a multi dose vial of injectable medication should be dated and discarded
within 28 days unless the manufacturer specified a different date. Further review of policy revealed
medications were to be stored in the containers in which they were originally received and the facility
personnel should inspect nursing storage areas regularly for proper storage compliance.
Review of the manufacturer's guidelines confirmed medication should be discarded 28 days after opening.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365656
If continuation sheet
Page 9 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365656
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/23/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Laurels of New London The
204 W Main St
New London, OH 44851
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observations, staff interviews, review of the facility policy, the facility failed to ensure the food
preparation area was maintained in a sanitary manner. This had the potential to affect 41 of 41 residents
who receive meals from the kitchen. The facility identified two (#7 and #8) residents as not receiving meals
from the kitchen. The facility census was 43.
Findings include:
Observation on 08/17/21 at 10:12 A.M. in the kitchen, revealed Dietary Manager #65 was pureeing roast
beef. There was a window with an air conditioning unit blowing air directly into the food preparation area.
Further observation of the air conditioning unit revealed a black substance was present above the vents on
the air conditioner. There was a gap between the window frame and the air conditioner large enough to
allow insects into the kitchen. The area around the window sill and air conditioning unit had a build up of
dark brown dust. Additionally there were food stains on the wall and patches of repaired drywall not
painted.
Interview on 08/17/21 at 10:13 A.M., with DM #65, verified the air conditioner had a black substance on it
and also verified the dust on the window sill. DM #65 pointed to the gap between the window and the air
conditioner. DM #65 stated maintenance was responsible for cleaning the window and air conditioning area.
Interview on 08/17/21 at 11:30 A.M. with DM #65, stated the drywall patches had remained unpainted for a
long time.
Review of the facility policy titled, Dietary Department Cleaning Schedule, dated 04/2010, revealed a
schedule outlining cleaning assignments would be posted and completed to maintain the sanitation of the
Dietary Department. The Dietary Manager or designee shall be responsible for updating, posting, and
enforcing the Cleaning Schedule.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365656
If continuation sheet
Page 10 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365656
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/23/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Laurels of New London The
204 W Main St
New London, OH 44851
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on record review, observations, staff interview and review of the facility policy's, the facility failed to
ensure the proper Protective Personal Equipment (PPE) was utilized when transporting residents who were
in quarentine status to prevent the spread of COVID-19. This affected one (#193) of two residents reviewed
for isolation precautions with a potential to affect 43 of 43 residents who reside in the facility.
Residents Affected - Many
Findings include:
Review of the record for Resident #193 revealed an admission date of 08/09/21. Diagnoses included Type II
diabetes, dysphagia, hypertension, major depression, metabolic encephalopathy and alcohol dependence
with withdrawal.
Observation on 08/16/21 at 10:22 A.M., of Resident #193, revealed signage noting the use of PPE for
quarantine precautions with instructions on donning and doffing. The PPE was observed readily available
outside of Resident #193's room.
Observation on 08/16/21 at 10:24 A.M., of Activities Assistant (AA) #137, assisting Resident #193 down the
hallway in a wheelchair from the room, revealed Resident #193 and AA #137 were wearing surgical face
masks and no other personal protective equipment.
Interview on 08/16/21 at 10:24 A.M., with Licensed Practical Nurse (LPN) #200, reported the resident was
a new admission and was on a 14-day quarantine. She indicated Resident #193 was allowed out of his
room to smoke. LPN #200 verified the resident and AA #137 were not wearing N95 mask, gown, gloves or
face shield and continued down the hall to the front door to smoke.
Interview on 08/18/21 at 2:09 P.M. with Licensed Social Worker (LSW) #400, revealed the resident has a
right to smoke when on quarantine and were allowed to go out to smoke. She stated we put on PPE and
staff were to wear an N95 mask.
Review of the facility policy titled, Guest Smoking Policy, dated 07/30/20, revealed guest that wish to smoke
and were on isolation precautions (quarantine precautions) due to new or readmission status, a separate
designated smoking area will be identified by the facility for guests that wish to smoke while in isolation
precautions (as a quarantine precaution).
Review of the facility policy titled, Coronavirus (COVID 19), dated 03/2020, revealed all recommended
COVID-19 PPE should be worn during care of residents under observation, which includes use of N95 or
higher respirator (or surgical if respiratory was not available), eye protection (goggles or face shield that
covers the front and sides of the face), gloves and gown.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365656
If continuation sheet
Page 11 of 11