F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, record review and facility policy review revealed the facility failed to ensure resident
room temperatures were maintained at a comfortable level for residents and between 71 to 81 degrees
Fahrenheit as required. This had the potential to affect 49 residents (#1, #2, #4, #5, #6, #7, #8, #9, #12,
#13, #16, #17, #19, #20, #21, #22, #24, #29, #30, #31, #32, #34, #35, #36, #37, #39, #43, #49, #55, #56,
#58, #59, #62, #64, #65, #67, #71, #73, #74, #75, #77, #78, #81, #82, #84, #85, #95, and #97) who resided
on the Elmwood and [NAME] units and one additional resident (#26) who resided on the Magnolia Unit
identified through interview. The facility census was 99.
Findings Include:
Review of the facility room temperature logs revealed the following temperatures obtained on 02/04/24,
02/05/24 and 02/06/24:
On 02/04/24 at 8:00 A.M. 37 residents (32 rooms) had room temperatures below 71.0 degrees F:
room [ROOM NUMBER] - 66.6 degrees F
room [ROOM NUMBER] - 66.2 degrees F
room [ROOM NUMBER] - 66.4 degrees F
room [ROOM NUMBER] - 65.7 degrees F
room [ROOM NUMBER] - 65.3 degrees F
room [ROOM NUMBER] - 62.8 degrees F
room [ROOM NUMBER] - 63.7 degrees F
room [ROOM NUMBER] - 61.5 degrees F
room [ROOM NUMBER] - 69.3 degrees F
room [ROOM NUMBER] - 66.4 degrees F
room [ROOM NUMBER] - 67.6 degrees F
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
365658
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365658
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cardinal Woods Skilled Nursing & Rehab Ctr
6831 Chapel Road
Madison, OH 44057
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
room [ROOM NUMBER] - 67.3 degrees F
Level of Harm - Minimal harm
or potential for actual harm
room [ROOM NUMBER] - 68.5 degrees F
room [ROOM NUMBER] - 68.5 degrees F
Residents Affected - Some
room [ROOM NUMBER] - 65.1 degrees F
room [ROOM NUMBER] - 64.4 degrees F
room [ROOM NUMBER] - 65.8 degrees F
room [ROOM NUMBER] - 65.3 degrees F
room [ROOM NUMBER] - 68.9 degrees F
room [ROOM NUMBER] - 68.3 degrees F
room [ROOM NUMBER] - 68.5 degrees F
room [ROOM NUMBER] - 66.0 degrees F
room [ROOM NUMBER] - 67.2 degrees F
room [ROOM NUMBER] - 68.7 degrees F
room [ROOM NUMBER] - 69.6 degrees F
room [ROOM NUMBER] - 66.7 degrees F
room [ROOM NUMBER] - 69.0 degrees F
room [ROOM NUMBER] - 67.4 degrees F
room [ROOM NUMBER] - 68.3 degrees F
room [ROOM NUMBER] - 68.3 degrees F
room [ROOM NUMBER] - 68.0 degrees F
room [ROOM NUMBER] - 69.0 degrees F
room [ROOM NUMBER] - 67.8 degrees F
On 02/05/24 temperatures taken at 1:00 P.M. revealed eight resident rooms were below 71 degrees F:
room [ROOM NUMBER] - 68.8 degrees F
room [ROOM NUMBER] - 70.5 degrees F
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365658
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365658
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cardinal Woods Skilled Nursing & Rehab Ctr
6831 Chapel Road
Madison, OH 44057
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
room [ROOM NUMBER] - 70.0 degrees F
Level of Harm - Minimal harm
or potential for actual harm
room [ROOM NUMBER] - 70.3 degrees F
room [ROOM NUMBER] - 70.0 degrees F
Residents Affected - Some
room [ROOM NUMBER] - 70.9 degrees F
room [ROOM NUMBER] - 69.6 degrees F
room [ROOM NUMBER] - 69.3 degrees F
On 02/06/24 temperatures taken at 8:30 A.M. revealed two resident rooms were below 71 degrees F:
room [ROOM NUMBER] - 68.0 degrees F
room [ROOM NUMBER] - 68.0 degrees F
Interview on 02/06/24 at 12:50 P.M. with Interim Administrator #300 and Travel Director of Nursing (DON)
#301 revealed in the older parts of the building there were registers that ran on a boiler system. The facility
had identified an issue with these boilers approximately three to four weeks ago. The facility had repairs
made but still had an air exchanger they were waiting on a part for.
Interviews on 02/06/24 at 1:20 P.M. and 1:57 P.M. with Regional Maintenance Director #308 revealed the
facility had a heat problem for the last three to four weeks. One boiler was working fine. The problem was
with the air exchangers. There was one working now and they received quotes on the second one. They
had been in contact with the company to get it fixed but had been unable to get the parts to fix it. The facility
brought in four portable heat pumps.
Interview on 02/06/24 at 3:31 P.M. with Resident #26, who resided on the Magnolia unit, stated her room
was cold last night, and staff got her another blanket. The resident had a PTAC unit (individual heating unit)
that broke, and she was moved to another room on the Magnolia unit.
Interviews on 02/06/24 from 3:33 P.M. through 4:45 P.M. with residents from the [NAME] and Elmwood units
revealed five residents, Resident #8 #16, #21, #22, and #77 voiced concerns with room temperatures/heat
and indicated they felt their rooms were cold at night.
On 02/07/24 from 7:45 A.M. through 7:56 A.M. observations of the resident room temperatures revealed
two rooms on the Elmwood and [NAME] units were below 71 degrees F, the temperature in room [ROOM
NUMBER] was 68.9 degrees F, and the temperature in room [ROOM NUMBER] was 69.4 degrees F.
Interview on 02/07/24 at 11:38 A.M. with the Administrator verified the room temperature logs and
temperatures taken during the survey identified resident room temperatures had not been maintained
between 71 and 81 degrees Fahrenheit as required.
Review of the facility undated policy and procedure for Extreme Cold Temperature defined optimal internal
environment temperature range: (as defined by CMS) 71 degrees F and 81 degrees F. The policy revealed
the facility would provide a safe, clean and comfortable and homelike environment including a comfortable
and safe regulated temperature range of 71 degrees to 81 degrees within the facility.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365658
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365658
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cardinal Woods Skilled Nursing & Rehab Ctr
6831 Chapel Road
Madison, OH 44057
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
The policy included this ambient air temperature range minimized resident's susceptibility to loss of body
heat and risk of hypothermia or hyperthermia and provides a comfortable homelike setting.
This deficiency represents non-compliance investigated under Complaint Number OH00150821.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365658
If continuation sheet
Page 4 of 4