F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, review of the maintenance concern logs, interview with resident and interview with the staff,
the facility failed to ensure the toilet in the bathroom of Resident #10 and #21 was in good working order.
This affected two residents (Resident #10 and #21) of three reviewed for environment. The facility census
was 78.
Findings included:
Review of the medical record for Resident #10 revealed Resident #10 was admitted to the facility on [DATE]
with diagnoses including depression, hypotension, osteoporosis, restless leg syndrome. insomnia,
diabetes, and inflamed seborrheic keratosis.
Review of the quarterly Minimum Data Set assessment for Resident #10, dated 07/17/23, revealed
Resident #10 had moderately impaired cognition.
Review of the medical record for Resident #21 revealed Resident #21 was admitted to the facility on [DATE]
with diagnoses including acute kidney failure, hemiplegia to the right side, severe protein calorie
malnutrition, dysphagia, chronic obstructive pulmonary disease, thyrotoxicosis, transient ischemic attack,
major depressive disorder, dementia, delirium anxiety disorder, catatonic schizophrenia, and osteoarthritis.
Review of the quarterly Minimum Data Set assessment for Resident #21, dated 05/17/23, revealed
Resident #21 had moderately impaired cognition .
Review of the maintenance logs revealed on 06/17/23 it was documented on the logs the toilet in Resident
#10's and Resident #21's room was messed up, tried to plunge it but it will not go down. Resolution was the
toilet was plunged and verified it was working.
Review of the plumping company invoice with a service date of 08/01/23 revealed they were at the facility to
clear the toilet in Resident #10's and Resident #21's room due to it being backed up.
Review of the maintenance logs revealed on 08/02/23 the toilet in Resident #10's and Resident #21's room
was plugged and almost overflowing. The resolution was to snake the toilet.
Observations on 08/18/23 at 10:10 A.M. and 11:10 A.M. revealed the room for Resident #10 and #21 had a
toilet full of feces and it would not flush. There was a toilet riser on the toilet with feces splashed on it.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
365684
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365684
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/18/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Northwood Skilled Nursing and Rehabilitation
2000 Villa Road
Springfield, OH 45503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 08/18/23 at 11:10 A.M. an interview with Resident #10 revealed their toilet has not been working right
for two months it will not flush right. She stated they come in and plunge it but it does not do anything.
On 08/18/23 at 11:13 A.M. an interview with Maintenance Director # 105 revealed he believed one of the
residents in the room flushed something down the toilet. He stated they had a plumber come out and snake
the toilet but it still was not working properly. He stated he was going to call them today and just have the
whole toilet replaced. He verified at this time the toilet was not working and was full of feces.
On 08/18/23 at 1:00 P.M. an interview with Licensed Practical Nurse # 100 revealed the toilet in Resident
#10's and Resident #21's room had been broken for a while. She stated it gets plugged up and they have to
plunge it.
On 08/18/23 at 1:05 P.M. an interview with State Tested Nursing Assistant #101 revealed the toilet in
Resident #10's and Resident #21's room had been broken for months. She stated it gets plugged and
overflows all the time. She stated it has been reported to maintenance.
`
Review of the maintenance logs revealed on 08/18/23 the toilet in Resident #10's and Resident #21's room
was clogged again.
This deficiency represents non-compliance investigated under Complaint Number OH00145529.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365684
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365684
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/18/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Northwood Skilled Nursing and Rehabilitation
2000 Villa Road
Springfield, OH 45503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation and interview with staff, the facility did not ensure food was prepared and served
under sanitary conditions. This affected all the residents in the facility who consumed food from the kitchen
except Resident # 61 who the facility identified as not eating by mouth. The facility census was 78.
Findings include:
Observation of the kitchen with Dietary Manager (DM)#109 on 08/18/23 at 10:25 A.M. revealed a large
number of gnats and flies flying around the juice machine and the dishwasher. There was a moderate
amount of mold/mildew on the heating and cooling vents in the ceiling above the dishwasher, on the wall to
the left and above the dishwasher. There was a black, three-tiered cart between the bread storage racks
which had a large stainless steel, steam table pan sitting on it with an unidentifiable orange liquid with meat
and vegetables floating in it (looked like vegetable soup) and a cardboard box was inside the pan of this
liquid which also had gnats flying all around it. There was an area above the steam table where the dry wall
was falling down at the corner of the wall.
Observation of the dish machine in use at this time revealed the rinse cycle was testing at 160 degrees
Fahrenheit (F) and 150 degrees F when tested a second time. DM #109 indicated she thought the
dishwasher was a high -temperature dishmachine, but she was not sure, would find out and get back to the
surveyor.
Interview was conducted on 08/18/23 at 10:25 A.M. during the observation of the kitchen with DM #109
who revealed she did not know what the orange liquid with meat and vegetables floating in it was, but it had
been left there from the day before and should have been dumped out and washed. DM #109 verified the
gnats and flies flying around this pan, the juice machine and the dishwasher. DM #109 stated the area
above the dish machine where the dry wall was falling down had been like that for a while and she has
been told for a year now the kitchen was going to be remodeled but it has never happened yet. DM #109
added the gnats and flies were coming in from the cracks along the wall where the floor met the wall beside
the dishmachine.
Interview was conducted on 08/18/23 at 1:20 P.M. with DM #109 regarding the rinse temperatures on the
dishmachine and whether the machine was a high temperature or low temperature dishmachine. DM #109
revealed she had told the surveyor wrong about the dish washer being high temperature because the
dishwasher was a low temperature dish machine so the dishes would be sanitized using a chemical
sanitizer not hot water. DM #109 informed the surveyor she had not been checking the chemical levels to
make sure the chemicals were at proper levels for sanitizing the dishes because she did not realize this
needed to be done.
This deficiency resulted from incidental findings during the investigation of Complaint Number
OH00145529.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365684
If continuation sheet
Page 3 of 3