F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** THE
FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS
SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY.
Based on record reviews and interviews with staff the facility failed to notify Resident #90's physician and
daughter of notification of changes. This affected one resident of three reviewed for notifications of change.
The census was 80.
Findings include:
Review of the closed medical record for Resident #90 revealed an initial admission date of 08/23/24 and
re-admission date of 04/05/25 with diagnoses including chronic obstructive pulmonary disorder, diabetes
and congestive heart failure. Resident #90 was discharged on 04/18/25.
Review of the profile tab in the electronic medical record revealed Resident #90 was listed first as his own
responsible party then his daughter as the second contact.
Review of the admission Minimum Data Set (MDS) dated [DATE] revealed Resident #90 was cognitively
intact. He was independent with chair to chair transfers.
Review of Resident #90's progress note on 02/05/25 at 8:30 P.M. revealed Resident #90 wanted to go to
the hospital. The resident was sent to the emergency room (ER). Resident was his own responsible party.
There was no evidence his daughter was notified.
Review of Resident #90's progress note on 03/16/25 at 9:06 A.M., 03/17/25 at 8:52 A.M., 03/18/25 at 9:38
A.M. and 12:38 P.M. and 03/19/25 at 7:41 A.M. revealed Resident #90 refused either treatments such as
dialysis or vitals signs, and/or medications. There was no evidence Resident #90's physician or daughter
was notified of the refusals.
Review of Resident #90's progress note on 03/21/25 at 2:58 P.M. revealed Resident #90 was sent to the
ER. There was no evidence Resident #90's daughter was notified.
Review of Resident #90's progress notes dated 04/18/25 at 11:49 P.M. and authored by Licensed Practical
Nurse (LPN) #265 revealed the day nurse reported Resident #90 signed himself out on an LOA. The
resident had not returned yet. Resident #90's note dated 04/19/25 at 4:03 A.M. authored by LPN #265
indicated LOA. There was no evidence Resident 90's physician or daughter were notified of the resident not
returning from LOA.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
365689
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365689
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arbors at Fairlawn The
575 S Cleveland Massillon Road
Fairlawn, OH 44333
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of two progress notes dated 04/19/25 at 9:30 A.M. authored by LPN #211 stated Resident #90's
daughter called the facility stating he passed away and the second note revealed LPN #211 informed the
Director of Nursing and the physician assistant.
Interview on 05/12/25 at 3:53 P.M. with the Director of Nursing (DON) confirmed there were inconsistencies
in when the facility notified Resident #90's physician and daughter related to hospitalization, refusals of
treatments, and not returning from LOA.
The deficient practice was corrected on 04/24/25 when the facility implemented the following corrective
actions:
•
On 04/19/25 the DON suspended LPN #265 and gave her a final written warning. LPN #265 was educated
by the DON on notifications of refusals of medications and treatments.
•
On 04/20/25 the DON audited all residents progress notes, Medication Administration Records (MARs) and
Treatment Administration Records (TARs), new orders and alerts for the past seven days for proper
notifications of refusals or other changes.
•
The DON or designee educated all nurses on notification on refusals of medications and treatments by
04/22/25.
•
All residents' notes, MARs, TARs, orders and alerts reviewed at clinical meeting by the team (DON,
Administrator, Unit Manager, MDS nurse and SSD) Monday through Friday for proper notifications of
refusals and other changes.
•
DON/Designee will interview five nurses weekly for four weeks on documenting refusals and notifications.
•
Ad Hoc QAPI meeting was held on 04/21/25 including the Medical Director, Administrator and DON.
•
Interdisciplinary team will identify residents who refuse treatments and medications or require notifications
and ensure they are completed timely during the clinical meeting Monday through Friday.
•
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365689
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365689
B. Wing
(X3) DATE SURVEY
COMPLETED
A. Building
05/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arbors at Fairlawn The
575 S Cleveland Massillon Road
Fairlawn, OH 44333
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Results of audits will be reviewed at QAPI meeting for one month with revisions to the plan or changes
deemed necessary by the team.
Review of the facility policy titled Notification of Changes, revised 08/29/25 revealed the facility should
ensure to promptly inform the resident, physician and notify the resident representative when there is a
change requiring notification such as but not limited to: accidents, significant changes like deterioration in
health, mental or psychosocial status or a circumstance requiring a need to alter treatment, exacerbation of
a chronic condition or a transfer or discharge from the facility. When a resident is mentally competent, a
designated family member should be notified of significant changes because the resident may not be able
to notify them personally.
This deficiency represents non-compliance investigated under OH00165215.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365689
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365689
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arbors at Fairlawn The
575 S Cleveland Massillon Road
Fairlawn, OH 44333
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record reviews and interview, the facility failed to ensure Resident #90's safety after not returning timely
after a leave of absence (LOA). This affected one resident (Resident #90) of three residents reviewed for
LOA's. The census was 80.
Findings include:
Review of closed medical record for Resident #90 revealed an initial admission date of [DATE] and
re-admission date of [DATE] with diagnoses included chronic obstructive pulmonary disorder, diabetes and
congestive heart failure. Resident #90 was discharged on [DATE].
Review of the profile tab in the electronic medical record revealed Resident #90 listed first as his own
responsible party then his daughter as the second contact.
Review of the care plan dated [DATE] revealed the facility would honor Resident #90's preferences
including leaving the building unsupervised and traveling throughout the community in his powerchair via
public transport.
Review of the elopement assessment dated [DATE] for Resident #90 revealed he was not at risk for
elopement.
Review of Resident #90's [DATE] orders revealed an order for LOA independently without medication
effective [DATE].
Review of the admission Minimum Data Set (MDS) dated [DATE] revealed Resident #90 was cognitively
intact and independent with chair to chair transfers.
Review of Resident #90's LOA sheets from [DATE] through [DATE] revealed he returned prior to midnight of
same day for all of his outings. Review of entry on [DATE] revealed he signed out at 11:55 A.M. with
Barberton as his destination.
Review of Resident #90's progress notes dated [DATE] at 11:49 P.M. and authored by Licensed Practical
Nurse (LPN) #265 revealed the day nurse reported Resident #90 signed himself out on an LOA. The
resident had not returned yet. Resident #90's note dated [DATE] at 4:03 A.M. authored by LPN #265
indicated LOA.
Review of two progress notes dated [DATE] at 9:30 A.M. authored by LPN #211 stated Resident #90's
daughter called the facility stating he passed away and the second note revealed LPN #211 informed the
Director of Nursing and the physician assistant.
Review of a progress note dated [DATE] at 4:21 P.M. authored by DON revealed she had spoken to the
hospital case manager who stated Resident #90 arrived from the grocery store to the emergency room at
3:16 P.M. on [DATE]. He had expired from acute pulmonary arrest at 10:45 P.M.
Interview on [DATE] at 2:14 P.M. with LPN #211 revealed she worked on [DATE]. When she learned
Resident #90 was not back yet she reviewed the LOA book to see he logged out on [DATE] at 11:55 A.M.
She
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365689
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365689
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arbors at Fairlawn The
575 S Cleveland Massillon Road
Fairlawn, OH 44333
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
stated she tried to call Resident #90's cell phone between 9:00 A.M. and 9:30 A.M. but there was no
voicemail. About the same time the, Resident #90's daughter called the facility to notify them of his death.
LPN #211 described Resident #90's routine LOA as taking public transport to nearby city via public
transportation where he hung out with friends in stores of an area shopping plaza. She stated he had
mentioned to her one time to contact the women at the one store if they needed to find him. She stated he
would stay out past 10:00 P.M. some nights but had always returned before midnight. LPN #211 stated she
was unsure if LPN #265 tried to call Resident #90's cell phone the night he didn't return, but her
expectation was that he would be called. She was uncertain if management was notified on [DATE] that he
had not returned from his LOA.
Interview on [DATE] at 2:33 P.M. with Social Service Designee (SSD) #258 revealed she felt Resident #90
was going to do what he wanted. She stated her expectation was a call be made to the missing resident
and a search take place. She was uncertain of what his care plan was at the time of interview.
Interview on [DATE] at 2:53 P.M. with the Administrator revealed Resident #90 had been told in the past to
be back in the facility by midnight. Her expectation would be to call his cell phone then call the hospitals and
to search grounds in case his motorized wheelchair battery died.
Interview on [DATE] at 3:53 P.M. with the Director of Nursing (DON) revealed her expectation, if a resident
was not back as anticipated by midnight, staff were to call resident's cell phone, call the hospitals and to
start looking for him. She stated LPN #265 had texted her at almost midnight on [DATE] that Resident #90
did not return from his LOA, and DON stated to call his cell phone. When she did not get a response DON
texted and told her to call the hospitals. DON's expectation was to start searching for him if not at hospital.
DON stated she fell back asleep but had no messages from the facility on her phone when she got up on
[DATE]. She was not sure if he returned yet or not. DON called the facility around 9:00 A.M. and spoke to
LPN #211 who told her Resident #90 had not returned. Within five minutes of their conversation LPN #211
had learned through a phone call from the hospital and a separate call from the daughter he had been at a
local hospital where he passed away. The DON discovered LPN #265 never called the hospitals or
daughter. LPN #265 was suspended and given a final written warning.
Interview on [DATE] at 4:15 P.M. with LPN #265 revealed she worked on [DATE] from 6:00 P.M. to 6:00 A.M.
She stated she called Resident #90's cell phone with no response. She stated she texted the DON who
responded telling her to call the hospitals. She stated she did not call the hospitals because she was too
busy. She stated she figured dayshift would do it. LPN #265 stated Resident #90 had always come back
before midnight from his LOAs.
Interview on [DATE] at 4:40 P.M. with DON revealed LPN #265 told her she didn't call the hospitals because
she figured the hospital would call the facility.
Review of the facility policy titled Resident Appointment/Outing including overnights (not
transfer/discharge), dated [DATE] revealed the policy was to assure resident safety and staff knowledge of
resident's whereabouts by signing out on the log. Residents should note destination and approximate time
of return. The policy stated it should be documented in the medical record what time the resident left, with
who and other pertinent information.
This deficiency represents non-compliance investigated under Complaint Number OH00165215.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365689
If continuation sheet
Page 5 of 5