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Inspection visit

Health inspection

Heritage Healthcare of PainesvilleCMS #3657135 citations on this visit
5 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 5 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

365713 09/18/2024 Embassy of Painesville 70 Normandy Dr Painesville, OH 44077
F 0606 Not hire anyone with a finding of abuse, neglect, exploitation, or theft. Level of Harm - Potential for minimal harm Based on review of personnel files and interview, the facility did not ensure pre-employment reference checks were completed for the Administrator, Director of Nursing (DON), Assistant Director of Nursing (ADON) #202, Human Resources/Payroll #205, Licensed Practical Nurse (LPN) #248, and LPN #243. This affected six of the 12 personnel files reviewed and had the potential to affect all 52 residents residing in the facility. Residents Affected - Many Findings include: Review of the personnel file for the Administrator, DON, ADON #202, Human Resources/Payroll #205, LPN #248, and LPN #243 did not contain documented evidence reference checks were completed but did contain documentation the abuse registry checks were completed. Interview on 09/18/24 at 1:03 P.M. with Human Resources/Payroll #205 revealed the reference checks for the Administrator, DON, ADON #202, and Human Resources/Payroll #205 were completed by the corporate office and were not included in their personnel files maintained at the facility. It was confirmed the personnel records for LPN #248 and #243 did not contain documented evidence that reference checks were completed. Interview on 09/18/24 at 3:08 P.M. with Human Resources/Payroll #205 revealed the corporate office was contacted and copies of the reference checks requested; however, the corporate office was unable to locate them. Page 1 of 6 365713 365713 09/18/2024 Embassy of Painesville 70 Normandy Dr Painesville, OH 44077
F 0677 Provide care and assistance to perform activities of daily living for any resident who is unable. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure showers/bed baths were provided to Residents #18, #23, and #29 as scheduled. This affected three residents (#18, #23, and #29) of five residents reviewed for showers. The facility census was 52. Residents Affected - Some Findings include: 1. Review of the medical record for Resident #18 revealed an admission date of 07/19/24. Diagnoses included fracture of left pubis, dementia, Bell's palsy, chronic pain syndrome, and fracture of the fifth lumbar vertebra. Review of the admission Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #18 was cognitively intact. Review of shower/bathing task report for Resident #18 for 30-days revealed the resident received bed baths on 08/23/24, 08/27/24, 09/13/24, and 09/14/24. Review of the shower/bathing sheets for Resident #18 for two months revealed none had been completed, Interview on 09/15/24 at 11:33 A.M. Resident #18 stated she rarely got a bed bath. Staff never mentioned them to her. 2. Review of the medical record for Resident #23 revealed an admission date of 10/05/23. Diagnoses included end stage renal disease, dependence on renal dialysis, diabetes, and acute and chronic respiratory status. Review of the Medicare - 5 Day MDS 3.0 assessment dated [DATE] revealed Resident #23 was cognitively intact. Review of the shower/bathing task report for Resident #23 for 30-days revealed the resident had received a shower or bed bath on 0 8/18/24, 08/22/24, 08/23/24, 08/26/24, 09/14/24, and 09/15/24. Review of the shower/bathing sheets for Resident #23 for two months revealed the resident had a bed bath on 08/01/24, on 08/12/24, and had refused on 08/26/24. Interview on 09/15/24 at 12:51 P.M. Resident #23 stated she didn't get her bed baths when she was supposed to. 3. Review of the medical record for Resident #29 revealed a readmission date of 08/13/24. Diagnoses included fracture of left humerus, fracture of pubis, repeated falls, orthopedic aftercare, and intervertebral disc displacement lumbar region. Review of the Medicare Five-Day MDS 3.0 assessment dated [DATE]revealed Resident #29 was cognitively intact. Review of the shower/bathing task report for Resident #29 for 30-days revealed on 08/23/24 and 365713 Page 2 of 6 365713 09/18/2024 Embassy of Painesville 70 Normandy Dr Painesville, OH 44077
F 0677 08/27/24 the resident refused a shower/bath. The resident received a bed bath on 09/13/24 and 09/14/24. Level of Harm - Minimal harm or potential for actual harm Review of the shower/bathing sheets for Resident #29 for two months revealed on 09/08/24 the form was blank regarding a bath/shower and appeared to be a skin check only and on 09/10/24, the resident refused. Residents Affected - Some Interviews on 09/15/24 at 2:13 P.M. and on 09/17/24 at 5:31 P.M., Resident #29 stated she was not allowed showers at first, but now she was able to have them. She had not received a shower in a while. When one was offered, it was at night, and she preferred to go to bed early. She wanted her showers during the day. Interview on 09/18/24 at 11:33 A.M. with the Director of Nursing (DON) verified those were all the shower sheets available. The documentation in Point Click Care (PCC), the electronic medical record, was lacking. Very few showers/bed baths were documented. 365713 Page 3 of 6 365713 09/18/2024 Embassy of Painesville 70 Normandy Dr Painesville, OH 44077
F 0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure Resident #39 received wound care according to physician's orders. This affected one resident (#39) of one resident reviewed for pressure ulcers. The facility census was 52. Residents Affected - Few Findings include: Record review of Resident #39 revealed he was admitted to the facility on [DATE] and had diagnoses including diabetes, atrial fibrillation, and end stage renal disease. He was admitted with unstageable pressure ulcers (full thickness tissue loss in which the base of the ulcer is covered by slough (yellow, tan, gray, green or brown) and/or eschar (tan, brown or black) in the wound bed) to both heels as well as two pressure sores to his gluteus. The gluteus pressure sores had since healed, and the heel pressure sores progressed to stage III pressure ulcers (full thickness tissue loss, subcutaneous fat may be visible, but bone, tendon or muscle are not exposed, slough may be present but does not obscure the depth of tissue loss, may include undermining and tunneling). Review of wound assessments revealed the wounds had decreased in size since admission and the most recent assessment on 09/10/24 identified the right heel to measure 1.4 by 1.6 centimeters (cm) with a depth of 0.3 cm, and the left heel measured 1.5 by 2.0 centimeters with a depth of 0.3. Resident #39 had physician's orders dated 08/28/24 to have daily dressing changes to both heels. Review of his September treatment administration record (TAR) revealed the dressings were changed on 09/02/24, 09/03/24, 09/05/24, 09/08/24, and 09/12/24, 09/13/24, 09/14/24, and 09/15/24 with refusals documented on 09/06/24, 09/09/24, 09/10/24, 09/11/24, and 09/16/24. Interview with Resident #39 on 09/17/24 at 9:17 A.M. revealed he did not receive regular wound care, although his wounds have improved since his admission. Observation of a wound care procedure for Resident #39 by Assistant Director of Nursing (ADON) #202 and Wound Physician #901 on 09/17/24 at 11:31 A.M. revealed the pressure sore dressings on both of Resident #39's heels were dated 09/10/24. The dressing change revealed the wounds were stage III pressure sores with no clear evidence of infection. The left heel wound measured 1.4 cm by 1.8 cm with a depth of 0.4 cm, and the right heel wound measured 1.0 cm by 1.7 cm with a depth of 0.2 cm. Interview with ADON #202 on 09/17/24 at 12:09 P.M. confirmed the above observation. She confirmed the previous dressings were the same dressings she applied when doing her weekly wound rounds on 09/10/24. 365713 Page 4 of 6 365713 09/18/2024 Embassy of Painesville 70 Normandy Dr Painesville, OH 44077
F 0730 Observe each nurse aide's job performance and give regular training. Level of Harm - Potential for minimal harm Based on review of personnel files and interview, the facility did not ensure an annual evaluation was completed for stated tested nurse aide (STNA) #225. This affected one of the 12 personnel files reviewed and had the potential to affect all 52 residents residing in the facility. Residents Affected - Many Findings include: Review of the personnel file for STNA #225 revealed the most recent annual evaluation for STNA #225 was completed on 05/05/23. Interview on 09/18/24 at 12:54 P.M. with Human Resources/Payroll #205 confirmed the most recent evaluation was dated 05/05/23. 365713 Page 5 of 6 365713 09/18/2024 Embassy of Painesville 70 Normandy Dr Painesville, OH 44077
F 0880 Provide and implement an infection prevention and control program. Level of Harm - Minimal harm or potential for actual harm Based on review of personnel files and interview, the facility did not ensure tuberculosis testing was completed on or prior to the date of hire for the Administrator, Director of Nursing (DON), Assistant Director of Nursing (ADON) #202, Human Resources/Payroll #205, State Tested Nurse Aide (STNA) #212, Licensed Practical Nurse (LPN) #243, and LPN #238. This affected seven of the 12 personnel files reviewed and had the potential to affect all 52 residents residing in the facility. Residents Affected - Many Findings include: Review of the personnel file for the Administrator revealed the date of hire was 07/03/24, and the tuberculosis test was not administered until 07/16/24. Review of the personnel file for the DON revealed the date of hire was 04/23/24, and the tuberculosis test was not administered until 07/16/24. Review of the personnel file for the ADON #202 revealed the date of hire was 06/12/24, and the tuberculosis test was not administered until 07/16/24. Review of the personnel file for Human Resources/Payroll #205 revealed the date of hire was 04/29/24, and the tuberculosis test was not administered until 07/16/24. Review of the personnel file for the STNA #212 revealed the date of hire was 06/10/24, and the tuberculosis test was not administered until 07/17/24. Review of the personnel file for the LPN #238 revealed the date of hire was 06/09/24, and the tuberculosis test was not administered until 07/17/24. Review of the personnel file for the LPN #243 revealed the date of hire was 07/25/24, and the tuberculosis test was not administered until 07/29/24. Interview on 09/18/24 at 12:59 P.M. with the Human Resources #205 verified the above findings. 365713 Page 6 of 6

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Citations

5 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0606GeneralS&S Cno actual harm

    F606 - The facility must—

    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

  • 0677GeneralS&S Epotential for harm

    F677 - A resident who is unable to carry out activities of daily living receives

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • 0686GeneralS&S Dpotential for harm

    F686 - Skin Integrity

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • 0730GeneralS&S Cno actual harm

    F730 - Regular in-service education

    Observe each nurse aide's job performance and give regular training.

  • 0880GeneralS&S Fpotential for harm

    F880 - Infection Control

    Provide and implement an infection prevention and control program.

FAQ · About this visit

Common questions about this visit

What happened during the September 18, 2024 survey of Heritage Healthcare of Painesville?

This was a inspection survey of Heritage Healthcare of Painesville on September 18, 2024. The surveyor cited 5 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at Heritage Healthcare of Painesville on September 18, 2024?

Yes, 5 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Not hire anyone with a finding of abuse, neglect, exploitation, or theft."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.