F 0552
Ensure that residents are fully informed and understand their health status, care and treatments.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and staff interviews, the facility failed to notify family/Power of Attorney (POA) of an
appointment scheduled for the resident and the facility sent the resident, who has Alzheimer's disease, to
the appointment alone. This affected one (Resident #110) of three residents reviewed for appointments. The
facility census was 123.
Residents Affected - Few
Findings include:
Record review revealed Resident #110 was admitted to the facility on [DATE]. Diagnoses included vascular
dementia with psychotic disturbance and Alzheimer's disease with early onset. Review of the Medicare
five-day Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #110 had severe cognition
impairment. Resident #110 required supervision assistance from with ambulation. Resident #110 required
substantial assistance from staff with toileting and transfers.
Review of the hospital's Discharge Instructions dated 07/22/24 revealed an order stating: Follow-up with
spine surgery in the clinic. Call to make an appointment. Resident #110 needs to follow with Neurosurgery,
Spine Surgery for spine surgery follow up with Physician #500 and contact information including physical
address and telephone number.
Review of the physician orders and progress notes revealed there was no order or documentation for an
appointment on 08/23/24.
Review of the Order Listing Report - Appointments, dated 08/22/24 through 10/31/24 revealed no
appointments for Resident #110.
Review of the Facility Appointment Calendar dated 08/23/24 revealed an appointment at 11:45 A.M. with
Physician #500, with a pick-up time of 10:45 A.M.
Interview on 10/22/24 at 12:52 A.M. with Administrative Assistant (AA) #330 stated when there was a new
admission with an appointment already scheduled, the nurses will put an order in the system, complete a
transportation paper and tell the nurse manager. The paper comes to AA #330 to schedule transportation. If
the resident has a certain insurance or Medicare, then that will depend on what type of transportation they
take. The facility has their own transportation vans and drivers so 90% of the appointments were scheduled
to go through the facilities transportation. If the resident uses the facilities transportation, the form was
forwarded to the transportation manager to schedule transport. If the appointment conflicts with another
transport, they will call and get the appointment rescheduled for when transportation is available. AA #330
confirmed she did not call the family or POA for Resident #110 to inform her of the appointment and
transportation on 08/23/24.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
365714
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365714
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/22/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
St Leonard Hcc
8100 Clyo Road
Centerville, OH 45458
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0552
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Interview on 10/22/24 at 3:08 P.M. with Transportation Staff #560 revealed scheduling puts order into
system for appointment and transportation pick up and appointment time. An appointment schedule was
also placed at the nurse's station at the end of each day. Transportation Staff #560 confirmed she did not
call the family or POA for Resident #110 to inform her of the appointment and transportation on 08/23/24.
Transportation Staff #560 confirmed Resident #110 was taken to her appointment on 08/23/24 and left in
the waiting area alone. Transportation Staff #560 confirmed Resident #110 does have dementia and should
not have been left alone, but Resident #110 was not marked as needing an escort to the appointment.
Interview on 10/22/24 at 3:38 P.M. with the Director of Nursing (DON) confirmed Resident #110 admitted on
[DATE] with an order on her discharge paperwork to schedule an appointment with Physician #500 as soon
as possible. The DON confirmed the facility made the appointment and should have notified the POA/family.
The DON stated there was no policy for scheduling of appointments or notification of appointments.
This deficiency represents non-compliance investigated under Complaint Number OH00157702.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365714
If continuation sheet
Page 2 of 2