F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, resident interviews, staff interviews, and record review, facility failed to ensure call lights were
answered in a timely manner. This affected one (Resident #34) of one resident observed for call lights.
Facility census was 76.
Residents Affected - Few
Findings include
1. Review of the medical record for Resident #34 revealed an admission date of 10/24/23. Diagnoses
included chronic obstructive pulmonary disease, Covid-19, respiratory failure with hypoxia, diabetes, and
encephalopathy.
Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #34 was cognitively
intact and required partial to moderate assistance for lower body dressing and hygiene.
Review of the plan of care dated 11/22/23 revealed Resident #34 was at risk for pain with intervention to
encourage resident to call for assistance when in pain. The resident had an activity of daily living self-care
deficit with interventions to use the call bell for assistance.
Review the progress notes dated 01/31/24 revealed Resident #34 tested positive for COVID-19 and was
placed in isolation.
Physician order dated 02/02/24 revealed an order for the resident to remain on isolation precautions until
02/10/24.
Observation on 02/05/24 at 10:30 A.M. revealed Resident #34 had her call light activated. Observations
from 10:30 A.M. to 11:21 A.M. (approximately 50 minutes) revealed the call light went unanswered.
Interview on 02/05/24 at 10:46 A.M. with Resident #34 and #35 revealed concerns related to care and
Covid status. Resident #34 stated she turned her call light on due to achy pain and swelling in her leg.
Resident #34 lifted her leg which appeared slightly swollen and reddened in color. Resident #35 stated
Resident #34 activated her call light around 10:20 A.M. when they came in from smoking.
Observation on 02/05/24 at 11:21 A.M. of Resident #34 and #35 revealed they went out to smoke and the
call light continued to remain activated without staff response.
Interview on 02/05/24 at 11:37 A.M. with State Tested Nurse Aide (STNA) #208 revealed she turned off the
call light for Resident #34 because the resident was not in her room. STNA #208 reported she
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 16
Event ID:
365717
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Convalarium of Dublin
6430 Post Rd
Dublin, OH 43016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
was unaware Resident #34 was previously in her room with the call light on for about an hour prior to going
to smoke. STNA #208 was unable to provide a response as to why the call light had not been answered.
Observation on 02/05/24 at 11:45 A.M. revealed Resident #34 and #35 returned from their isolation smoke
break and STNA #208 went to check on Resident #34.
Residents Affected - Few
Interview on 02/05/24 at 12:45 PM with Corporate Administrator #210 verified the expectation was for call
lights to be answered timely.
Review of facility policy titled, Call Lights, dated 08/2023, revealed staff should promptly respond to calls for
assistance to provide a safe environment and meet care needs.
This was an incidental finding over the course of the complaint investigation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365717
If continuation sheet
Page 2 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Convalarium of Dublin
6430 Post Rd
Dublin, OH 43016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, staff interview, and policy review, the facility failed to ensure an allegation of sexual
abuse was reported to the state agency in a timely manner. This affected one (Resident #100) of three
reviewed for abuse. The census was 79.
Findings included:
Closed medical record review for Resident #100 revealed an admission date of 09/13/23. Diagnoses
included bilateral trans radial amputation, Cystic Fibrosis, anemia, heart failure, pneumonia, diabetes,
anxiety, depression, bilateral trans radial amputation, and respiratory failure.
Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #100 was
cognitively intact. Her functional status was partial/moderate assistance for eating and toileting and she
required supervision for transfers and bed mobility. The resident had impairment to bilateral upper
extremities.
Review of the investigation dated 01/03/24 revealed Resident #100 reported her cell phone was missing
and blamed it on the Maintenance Man (MM) #150 because she was texting with MM prior to a care
conference, and he knew she would be gone from the room. She reported she and the MM had been in a
sexual relationship since 10/01/23 and they leased an apartment together. Resident #100 stated it was a
consensual relationship and she felt safe in the facility. Review of a statement by MM revealed he
acknowledged he had been helping Resident #100 in the community to obtain housing and if she didn't get
housing, she would lose her kids. He stated he didn't let anyone know about this because Resident #100
told him if he did, she would tell everyone they were having sex. MM #150 admitted he had problems in his
marriage. He was educated on professional boundaries with residents. He was informed of the allegation
about the phone and was suspended pending further investigation for misappropriation. He adamantly
denied he had a sexual relationship with Resident #100.
Review of Self-Reported Incidents (SRI) for January 2024 revealed no SRIs related to sexual abuse
regarding Resident #100 and MM #150.
Interview with State Tested Nursing Aide (STNA) #151 on 02/06/24 at 7:47 A.M. revealed she took care of
Resident #100 on multiple occasions and the resident confided in the aide on 01/03/24 she was having a
sexual relationship with MM #150 since 10/01/23. The resident said they were having sex in her room at the
facility, in her hospital bed during appointments, and when the MM took her out shopping in his truck before
coming back to the facility. The STNA felt this was reportable, so she reported it to the Administrative
Assistant (AA) #155.
Interview with AA #155 on 02/06/24 at 9:55 A.M. revealed STNA #151 came to her and reported Resident
#100 and MM #150 were having a sexual relationship. She stated she went immediately into the
Administrator's office and reported the allegation.
Interview with Administrator #156 on 02/06/24 at 11:05 A.M. via telephone confirmed she didn't file an SRI
for the reported sexual relationship between MM #150 and Resident #100 because she didn't feel it was
abuse, because he denied the allegation and the resident said it was consensual.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365717
If continuation sheet
Page 3 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Convalarium of Dublin
6430 Post Rd
Dublin, OH 43016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Review of the policy titled, Abuse, Mistreatment, Neglect, Exploitation and Misappropriation of Resident
Property, not dated, revealed the facility will submit an online Self-Reported Incident form in accordance
with ODH's then-current instructions.
This deficiency represents non-compliance investigated under Complaint Numbers OH00149981,
OH00150001 and OH00150405.
Event ID:
Facility ID:
365717
If continuation sheet
Page 4 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Convalarium of Dublin
6430 Post Rd
Dublin, OH 43016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review, staff interview, and policy review, the facility failed to complete a thorough
investigation related to sexual abuse. This affected one (Resident #100) of three residents reviewed for
abuse. This had the potential to affect nine (Residents #35, #52, #80, #6, #7, #51, #2, #63 and #101)
Maintenance Man (MM) #150 had contact with. Additionally, the facility failed to investigate an allegation of
misappropriation. This affected one (Resident #65) of three residents reviewed for abuse. The facility
census was 79.
Residents Affected - Some
Findings included:
1. Closed medical record review for Resident #100 revealed an admission date of 09/13/23. Diagnoses
included bilateral trans radial amputation, Cystic Fibrosis, anemia, heart failure, pneumonia, diabetes,
anxiety, depression, bilateral trans radial amputation, and respiratory failure.
Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #100 was
cognitively intact. Her functional status was partial/moderate assistance for eating and toileting and she
required supervision for transfers and bed mobility. The resident had impairment to bilateral upper
extremities.
Review of the investigation dated 01/03/24 revealed Resident #100 reported her cell phone was missing
and blamed it on the Maintenance Man (MM) #150 because she was texting with MM prior to a care
conference, and he knew she would be gone from the room. She reported she and the MM had been in a
sexual relationship since 10/01/23 and they leased an apartment together. Resident #100 stated it was a
consensual relationship and she felt safe in the facility. Review of a statement by MM revealed he
acknowledged he had been helping the Resident #100 in the community to obtain housing and if she didn't
get housing, she would lose her kids. He stated he didn't let anyone know about this because Resident
#100 told him if he did, she would tell everyone they were having sex. He admitted he had problems in his
marriage. He was educated on professional boundaries with residents. He was informed of the allegation
about the phone and was suspended pending further investigation for misappropriation. He adamantly
denied he had a sexual relationship with Resident #100. There were no staff or witness statements included
in the investigation and there was no evidence additional residents were interviewed to see if there was
potential sexual contact with MM #150.
Review of Self-Reported Incidents (SRI) for January 2024 revealed no investigation related to sexual abuse
regarding Resident #100 and MM #150. Further review revealed an SRI dated 01/03/24 related to
misappropriation regarding Resident #100's missing cellphone, but the SRI did not address sexual abuse
allegations. MM #150 was suspended pending an investigation related to misappropriation but was not
suspended pending an investigation related to sexual abuse.
Review of the work order request forms from 01/03/24 through 02/06/24 revealed Resident's #35, #52, #80,
#6, #7, #51, #2, #63 and #101 had completed work orders with the MM #150.
Interview with Administrator #156 on 02/06/24 at 11:05 A.M. via telephone confirmed she didn't do a
thorough investigation related to the sexual abuse allegation regarding Resident #100 and MM #150.
2. Review of the medical record for Resident #65 revealed an admission date of 03/22/23. Diagnoses
included cirrhosis of the liver, muscle weakness, chronic pain and diverticulitis.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365717
If continuation sheet
Page 5 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Convalarium of Dublin
6430 Post Rd
Dublin, OH 43016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Minimal harm
or potential for actual harm
Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #65 was cognitively
intact and required supervision assistance with activities of daily living.
Review the progress notes dated 01/01/24 to 02/05/24 revealed no mention of Resident #65's accusation of
another resident or visitor taking money from her.
Residents Affected - Some
Review of the Self-Reported Incident (SRI) revealed the facility submitted a report to the state agency on
01/12/24. The SRI investigation included speaking with the involved victim, Resident #65. No interview
statements were included of the Resident Victim (Resident #65), the Resident Perpetrator (Resident #100),
any other residents or any staff. The facility did not include any review of the resident's phone to review her
online banking statements, any review of banking statement on paper, and no conversations with bank
representatives. There was no specific information as to what date this incident occurred and how much
money was reported missing. The facility reported they would assist the resident in follow up with the bank
in an effort to recover funds and included no evidence of any assistance or follow-up and no report was
made to law enforcement.
Interview on 02/05/24 at 3:50 P.M. with the Director of Nursing (DON) confirmed the investigation had no
other staff interviews or resident interviews as they had no involvement. The DON also confirmed the
investigation provided no specifics on the date the suspected perpetrator (Resident #100) was in the facility
to get her belongs post discharge and confirmed Resident #65's report with the visitor logs. The DON
confirmed the statement did not contain how much money was reported as missing and any steps with law
enforcement or with the bank to get any lost money returned, including assisting Resident #65 with
contacting the bank and looking at her online banking or review of banking statement for when money went
missing. The DON confirmed the date listed on the SRI was just the date the resident had reported the
concern to staff. The DON also confirmed facility had no evidence of Resident #65's representative being
contacted so they could assist in getting residents money situated with her bank.
Review of the policy titled, Abuse, Mistreatment, Neglect, Exploitation and Misappropriation of Resident
Property, not dated revealed the following:
A.
Investigate
Once the Administrator and ODH are notified, an investigation of the allegation violation will be conducted.
1.
Timeframe for investigation. The investigation must be completed within five (5) working days, unless there
are special circumstances causing the investigation to continue beyond 5 working days (e.g., quantifying
amounts misappropriated if accountant needs more time).
2.
Investigation protocol. The person investigating the incident should generally take the following actions:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365717
If continuation sheet
Page 6 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Convalarium of Dublin
6430 Post Rd
Dublin, OH 43016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
a.
Level of Harm - Minimal harm
or potential for actual harm
Interview the resident, the accused, and all witnesses. Witnesses generally include anyone who: witnessed
or heard the incident; came in close contact with the resident the day of the incident (including other
residents, family members); and employees who worked closely with the accused employee(s) and/or
alleged victim the day of the incident.
Residents Affected - Some
i.
If there are no direct witnesses, then the interviews may be expanded. [For example, consider interviews
with all employees on the shift or the unit, as appropriate, as well as other residents on the unit.] For
Injuries of Unknown Source, the investigation may generally involve talking with staff working on both the
shift on duty when the injury was discovered and prior shifts as well.
ii.
If the allegation involves abuse/neglect, interview other residents, as appropriate, to determine if they may
have been affected by the accused staff member or resident.
b.
Interview other health care professionals, as appropriate (e.g., Social Worker, physician/nurse practitioner,
etc.) and document all interviews.
c.
Review all relevant medical reports/records, as applicable.
d.
If the accused is an employee, then review his/her employment records.
3.
Documentation. Evidence of the investigation should be documented in accordance with Quality Assurance
(QA) protocols.
4.
Reach a conclusion. After completion of the investigation, the evidence should be analyzed, and the
Administrator (or his/her designee) will make a determination regarding whether the allegation or suspicion
is substantiated or unsubstantiated. The Administrator will determine if modifications to existing policies and
procedures (or new policies and procedures) are needed to prevent similar incidents or injuries from
occurring in the future in accordance with its QAPI Plan. The QA investigative materials will be reviewed by
the QA Committee in accordance with the facility QAPI Plan. The QA Committee will take all actions
deemed necessary based upon their review.
This deficiency represents non-compliance investigated under Complaint Numbers OH00149981,
OH00150001 and OH00150405.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365717
If continuation sheet
Page 7 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Convalarium of Dublin
6430 Post Rd
Dublin, OH 43016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0675
Honor each resident's preferences, choices, values and beliefs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, resident interviews and staff interviews, the facility failed to ensure resident's maintained
quality of life while in COVID-19 isolation. This affected Residents #34 and #35 of two review for COVID-19
isolation. The facility identified seven residents (#3, #34, #35, #50, #59, #69) with COVID-19 positive
diagnosis. Facility census was 76.
Residents Affected - Few
Findings include
1. Review of the medical record for the Resident #34 revealed an admission date of 10/24/23. Diagnoses
included chronic obstructive pulmonary disease, COVID-19, respiratory failure with hypoxia, diabetes, and
encephalopathy.
Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #34 was cognitively
intact and required partial to moderate assistance for lower body dressing and hygiene.
Review the progress note dated 01/31/24 revealed Resident #34 tested positive for COVID-19 and was
placed in isolation.
Physician order dated 02/02/24 revealed an order for the resident to remain on isolation precautions until
02/10/24.
2. Review of the medical record for the Resident #35 revealed an admission date of 09/14/21. Diagnoses
included COVID-19, chronic pulmonary disease, chronic kidney disease, cervical cancer, pelvic cancer,
Colostomy, personality disorder and edema.
Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #35 was cognitively
intact and required substantial maximum assistance for personal hygiene.
Review the progress note dated 01/29/24 revealed Resident #35 tested positive for COVID-19.
Review of physician orders for 01/30/24 revealed an order for the resident to remain in isolation from
01/29/24 to 02/08/24 for COVID-19 positive test result.
Observation on 02/05/24 at 10:30 A.M. revealed Activities Aide #220 walked down the hall and provided the
daily chronicle along with snacks and drinks. The activity aide skipped Resident #34 and #35's (roommates)
room and continued down the remainder of the hallway.
Interview and observation on 02/05/24 at 10:46 A.M. with Resident #34 and #35 revealed concerns related
to care and COVID-19 status. The resident's room was dirty with a three foot by two-foot section next to
Resident #35's bed of crumbs on the floor and a spilled substance on the floor that Resident #35 reported
as beet juice. Resident #34 and #35 also had three bedside trash cans and a bathroom trash can that were
overflowing with trash and an additional bag that was tied up and placed against the wall. Staff were to
place all Personal Protective Equipment (PPE) in the bedside trash cans, which were observed with PPE
items that had fallen on the floor, including gowns and gloves. Resident #35 revealed staff had not cleaned
their room all weekend and stated she felt they were being treated like leppers (a person with leprosy) as
staff do not offer drinks, activities, or housekeeping services while they were in quarantine.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365717
If continuation sheet
Page 8 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Convalarium of Dublin
6430 Post Rd
Dublin, OH 43016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0675
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Interview on 02/05/24 at 11:19 A.M. with Activity Aide (AA) #220 revealed she was instructed by a previous
Director of Nursing not to enter any COVID-19 positive rooms. AA #220 revealed she placed the daily
chronical and a few bags of snacks outside the room on the isolation cart for staff to carry in the next time
they enter. AA #220 confirmed she was also providing drinks (water, coffee, hot chocolate and tea) and
confirmed no drinks or snack choices were offered. AA #220 acknowledged all residents, regardless of their
isolation status, should receive the same level of care as other residents no on isolation.
Interview and observation on 02/05/24 11:45 A.M. with Housekeeping Supervisor (HS) #205 confirmed
Resident #34 and #35 had three bedroom trash cans and a bathroom trash can overflowing with trash and
a tied up bag on the floor against the wall. Resident #34 and #35 returned from their isolation smoke break
and spoke with HS #205 and reported no one had been in their room in several days and there was lots of
trash, crumbs, and a spill on the floor from end of last week. HS #205 informed the residents she would
speak with the staff on duty, as they should have received housekeeping services throughout the weekend.
HS #205 also revealed nursing staff can and should also be removing trash that is obvious or overflowing.
Interview on 02/06/24 at 4:00 P.M. with the Director of Nursing revealed residents, regardless of isolation
status, should be provided with the same housekeeping services, activities, and snacks as residents not in
isolation status.
This deficiency represents non-compliance investigated under Complaint Number OH00150788.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365717
If continuation sheet
Page 9 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Convalarium of Dublin
6430 Post Rd
Dublin, OH 43016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, resident interviews, staff interviews, and record reviews, the facility failed to ensure showers
were offered twice weekly according to resident preference. This affected three (Residents #3, #35, and
#55) of three reviewed for showers. Facility census was 76.
Residents Affected - Few
Findings include
1. Review of the medical record for Resident #3 revealed an admission date of 11/11/22. Diagnoses
included chronic obstructive pulmonary disease, COVID-19, diabetes, acute respiratory failure, bipolar
disorder, and post-traumatic stress disorder.
Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #3 was cognitively
intact and required partial moderate assistance with ambulation and activities of daily living.
Review of the care plan dated 02/05/24 revealed the resident required assistance of one staff for bathing.
Review of the shower sheets from 12/05/23 to 02/05/24 revealed showers were only offered on 12/11/23,
12/14/23, 01/19/24, and 01/29/24.
Interview and observation on 02/05/24 at 11:35 A.M. with Resident #3 revealed the resident would like two
showers weekly and they are not being offered consistently. The resident's hair appeared greasy and
unwashed.
2. Review of the medical record for the Resident #35 revealed an admission date of 09/14/21. Diagnoses
included COVID-19, chronic pulmonary disease, chronic kidney disease, cervical cancer, pelvic cancer,
Colostomy, personality disorder and edema.
Review of the MDS assessment dated [DATE] revealed Resident #35 was cognitively intact and required
substantial maximum assistance for personal hygiene.
Review of the plan of care dated 01/20/24 revealed Resident #35 required extensive assist for activities of
daily living care.
Review of the shower sheets from 12/05/23 to 02/05/24 revealed showers were only offered on 11/29/23,
12/20/23, and 12/26/24.
Interview and observation on 02/06/24 at 11:35 A.M. with Resident #35 revealed the resident preferred to
get her hair washed in the beauty salon which staff have done instead of giving her a shower. She revealed
staff do not consistently offer or assist with washing her hair. The residents hair was pulled back and
appeared to be unwashed.
3. Review of the medical record for the Resident #55 revealed an admission date of 09/05/23. Diagnoses
included osteomyelitis of left foot and ankle, anorexia, dementia without behaviors, cognitive
communication deficit, traumatic amputation of left, and vascular disease.
Review of the MDS assessment dated [DATE] revealed Resident #55 was cognitively impaired and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365717
If continuation sheet
Page 10 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Convalarium of Dublin
6430 Post Rd
Dublin, OH 43016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
required two person assistance for bed mobility and physical assistance with bathing.
Level of Harm - Minimal harm
or potential for actual harm
Review of the care plan dated 12/23/23 revealed the resident had an Activities of Daily Living (ADL)
self-care deficit requiring extensive assistance with ADL care and mobility. Interventions included resident
preference to be bedfast most of the day and to encourage and accept to participate and accept staff
assistance with bathing.
Residents Affected - Few
Review of the shower sheets from 12/05/23 to 02/05/24 revealed showers were only offered on 12/28/23,
01/05/24, and 01/28/24.
Interview on 02/06/24 at 4:50 P.M. with Resident #55's family revealed the resident had not been receiving
many showers.
Interview on 02/06/24 at 11:46 A.M. with the Director of Nursing (DON) revealed showers should be offered
twice weekly or upon resident request. She also confirmed staff should be documenting all attempts and
marking whether a shower was completed or refused. The DON confirmed the facility was unable to provide
additional evidence of showers being completed for Residents #3, #35, and #55 and verified lack of shower
documentation.
Review of facility policy titled, Bathing Policy, dated 08/2023, revealed residents had the option to take a
bath or shower as often as they would like and choose the time of day to have it completed.
This deficiency represents non-compliance investigated under Complaint Number OH00150788.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365717
If continuation sheet
Page 11 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Convalarium of Dublin
6430 Post Rd
Dublin, OH 43016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Provide enough food/fluids to maintain a resident's health.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
resident representative interview, staff interviews, and record review, facility failed to ensure dietitian
recommendations were followed to maintain a resident's nutrition status. This affected one (Resident #55)
of three reviewed for nutrition. Resident census was 76.
Residents Affected - Few
Findings include
Review of the medical record for Resident #55 revealed an admission date of 09/05/23. Diagnoses included
osteomyelitis of left foot and ankle, anorexia, dementia without behaviors, cognitive communication deficit,
traumatic amputation of left foot and vascular disease.
Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #55 was cognitively
impaired and required two person assistance for bed mobility.
Review of the care plan dated 12/23/23 revealed the resident was at risk of potential nutritional problem
related to osteomyelitis with interventions to administer medications as ordered, monitor for signs of
malnutrition and weight loss, obtain labs and diagnostic work as ordered and report to physician, provide
diet as ordered, and dietician to monitor weight.
Review of the progress note dated 09/07/23 revealed Resident #55's oral intake was 59-100% of his meals.
It stated the resident used dentures and was at risk of malnutrition due to several comorbidities. Progress
note dated 10/17/23 revealed no weight issues or losses but a supplement was added for wound healing
(protein liquid 30 ml daily). Progress note dated 11/07/23 revealed Resident #55 had an unplanned
significant weight change of 9.9% in one month. It stated the resident ate 50-75% at most meals. Resident
#55 reported decreased appetite and denied problems with chewing or swallowing. Dietician
recommendation to liberalize diet to regular and start a house supplement 240 milliliters (ml) and monitor
weekly weights. Progress note dated 11/28/23 revealed the resident consumed 75% of boost breeze
supplements and was agreeable to try the frozen nutritional supplement. Dietician recommendation for 237
ml Boost Breeze twice daily and a frozen nutritional supplement 120 ml twice daily. Progress note dated
12/19/23 revealed a second large weight loss of 10.7% in 30 days and family was discussing hospice care.
Resident #55 reported he enjoyed the meals but did not like feeling full. Remeron was started 12/04/23 and
the resident was on an antibiotic which may be altering his weight. The dietician started a new supplement
house shake and wanted staff to continue to monitor weekly weights. Progress note dated 01/30/23
revealed the dietician requested a reweigh from additional weight loss on 01/27/24.
Review of resident weights revealed the following:
09/05/23 - 163.0 pounds (lbs)
09/17/23 - 164.2 lbs
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365717
If continuation sheet
Page 12 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Convalarium of Dublin
6430 Post Rd
Dublin, OH 43016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
10/08/23 - 162.0 lbs
Level of Harm - Minimal harm
or potential for actual harm
10/19/23 - 163.8 lbs
Residents Affected - Few
11/03/23 - 146.0 lbs
11/22/23 - 144.2 lbs
11/28/23 - 144.2 lbs
12/12/23 - 128.8 lbs
12/12/23 - 128.8 lbs
12/19/23 - 128.0 lbs
01/01/24 - 126.2 lbs
01/27/24 - 118.1 lbs
Weekly weights were missed the week of 11/12/23, 12/03/23, 12/24/23, 01/07/24, 01/14/24, and 01/21/23.
Interview on 02/06/24 at 4:50 P.M. with Resident #55's family revealed the resident had lost a significant
amount of weight and she reported concerns the facility was not monitoring weight appropriately.
Interview on 02/06/24 at 1:58 P.M. with the Director of Nursing (DON) confirmed the facility did not have
evidence of additional weights and confirmed weekly weights were not completed as recommended by the
dietician. The DON confirmed she and the Assistant DON should review the recommendations and ensure
orders are in place for supplements, diet changes, and obtaining weights.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365717
If continuation sheet
Page 13 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Convalarium of Dublin
6430 Post Rd
Dublin, OH 43016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Level of Harm - Minimal harm
or potential for actual harm
Interview on 02/06/24 at 3:20 P.M. with Dietician #400 revealed she had issues with getting weekly weights
from facility staff for her to review. She revealed weekly weights should be done the first month of admission
and after significant weight losses as recommended. She revealed she had recommended weekly weights
for Resident #55 due to unexplained weight loss to try and address smaller increments instead of 20-pound
weight loss at once.
Residents Affected - Few
Review of the facility policy titled, Immediate Temporary Interventions for Unintended Significant Weight
Loss, dated 2021, revealed individuals with unintended significant weight loss shall have immediate
interventions put in place. The dietician will review weights monthly or more often as needed and assess
nutritional status. The policy stated the dietician would determine a monitoring system to evaluate the
interventions including weekly weights.
This was an incidental finding over the course of the complaint investigation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365717
If continuation sheet
Page 14 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Convalarium of Dublin
6430 Post Rd
Dublin, OH 43016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, staff interview, resident interview, and record review, the facility failed to ensure proper
Personal Protective Equipment (PPE) was worn when staff entered a COVID-19 positive rooms. This
affected two (Residents #34 and #35) of three reviewed for COVID-19. Additionally, the facility failed to
complete contact tracing during a COVID-19 outbreak. This had the potential to affect all residents residing
in the facility. Facility census was 76.
Residents Affected - Many
Findings include
1. Review of the medical record for Resident #34 revealed an admission date of 10/24/23. Diagnoses
included chronic obstructive pulmonary disease, COVID-19, respiratory failure with hypoxia, diabetes, and
encephalopathy.
Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #34 was cognitively
intact and required partial to moderate assistance for lower body dressing and hygiene.
Review the progress note dated 01/31/24 revealed the resident tested positive for COVID-19 and was
placed in isolation.
Physician order dated 02/02/24 revealed an order for the resident to remain on isolation precautions until
02/10/24.
2. Review of the medical record for Resident #35 revealed an admission date of 09/14/21. Diagnoses
included COVID-19, chronic pulmonary disease, chronic kidney disease, cervical cancer, pelvic cancer,
Colostomy, personality disorder and edema.
Review of the MDS assessment dated [DATE] revealed Resident #35 was cognitively intact and required
substantial maximum assistance for personal hygiene.
Review the progress note dated 01/29/24 revealed Resident #35 tested positive for COVID-19.
Review of physician orders for 01/30/24 revealed an order for the resident to remain in isolation from
01/29/24 to 02/08/24 for COVID-19 positive test result.
Interview on 02/05/24 at 10:46 A.M. with Resident #34 and #35 (roommates) revealed staff were not always
wearing PPE and when they did it, was not consistent, stating sometimes they wear just a mask, and night
staff don't even wear that.
Observation and interview on 02/05/24 at 12:12 P.M. with State Tested Nursing Aide (STNA) #208 and
Housekeeping Staff #230 confirmed no face shields were present in the isolation cart and housekeeping
staff revealed they can wear goggles or add side guards to their glasses. STNA #208 confirmed she was
not wearing approved eye protection and revealed she had her eye-glasses on and had a guard for it over
there while pointing down the hall. STNA #208 confirmed she was in a COVID-19 positive room without the
guards and had no explanation or reasoning for it. Housekeeping Staff #230 confirmed signage posted on
the door indicated face shields or goggles were to be used for eye protection.
Review of the signage posted on resident rooms with COVID-19 revealed pictures of PPE and how it
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365717
If continuation sheet
Page 15 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365717
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Convalarium of Dublin
6430 Post Rd
Dublin, OH 43016
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
should be worn properly and a list that states, STOP, before entering wear N-95, gown, face shield/goggles
and gloves.
Review of facility policy titled, COVID+ Units and COVID-19 Observation (Quarantine), dated 05/2023,
revealed a resident with suspected COVID-19 should be in a room with precautions identified outside the
room and staff MUST wear an N-95, eye protection that covers the front and sides of the face, gloves, and
a gown when caring for residents in these rooms.
3. Review of the Long-Term Care (LTC) Respiratory Surveillance Line List revealed 12 residents tested
positive for COVID-19 and nine staff had tested positive for COVID-19 from 12/01/23 to 02/05/24. The
facility did not provide any evidence of contact tracing for the COVID-19 positive staff and resident cases.
Interview on 02/06/24 at 11:00 A.M. with Corporate Administrator #210 and the Director of Nursing (DON)
verified there was no evidence to show contact tracing had been completed for COVID-19 cases from
12/01/23 to 02/04/24.
Interview on 02/06/24 at 11:46 A.M. with the DON revealed the Infection Control Designee had just started
and was trying to piece the COVID-19 outbreak together. The DON revealed she was newer to the facility
and was unsure who was tracking COVID infections prior to her starting, but the responsibility would be
moving to the Assistant Director of Nursing.
Review of facility policy titled, Infectious Disease, dated 09/2022, revealed the facility would compete
contract tracing for all confirmed or suspected cases of COVID-19.
Review of facility policy titled, LTC Respiratory Surveillance Line List procedure, dated 03/12/19, revealed
the procedure provides a template for data collection for residents and staff during a respiratory illness or
outbreak. Information gathered should be used to build a case definition to determine the outbreak or
illness and support monitoring and identification of new cases.
This deficiency represents non-compliance investigated under Complaint Number OH00150639.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365717
If continuation sheet
Page 16 of 16