F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, observations, resident and staff interviews, and review of the facility policy, the facility failed
evaluate, provide care and treatment, and conduct ongoing assessments to treat a resident's skin
alteration. This affected one (Resident #4) of two residents reviewed for skin care and treatment. The facility
census was 69.
Residents Affected - Few
Findings include:
Review of the medical record for Resident #4 revealed an admission date of 01/22/23. Diagnoses included
congestive heart failure, chronic kidney disease, type II diabetes mellitus, and dementia.
Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #4 was
cognitively intact, was independent with activities of daily living, was incontinent of urine, and had no skin
breakdown with no skin alterations. However, Resident #4 was at risk for skin breakdown and received the
application of nonsurgical dressing.
Review of the care plan dated 03/31/24 revealed Resident #4 was at risk for skin alterations due to disease
process, immobility, incontinence, diabetes, heart failure and kidney failure. There was a second care plan,
dated 03/31/24, for actual skin alteration to the right lower extremity due to an open blister from cellulitis.
The goal for Resident #4 was to show sign of healing without complication. Interventions included to
administer medications and treatments as ordered, assess, record, and monitor wound healing, obtaining
measurements to include length, width, depth, the status of the wound perimeter, wound bed and healing
process, monitor dressing daily to ensure intact and adhering, change as needed and enhanced barrier
precautions.
Review of the weekly wound care care notes from 02/27/24 to 04/01/24 revealed the resident's right lower
extremity had cellulitis with an open area to the right shin, with rolled edges, with a moderate amount of
serosanguineous drainage. The measurements on 04/01/24 were seven centimeters (cm) long by three cm
wide by 0.1 deep.
Review of the weekly skin assessments from 03/04/24 to 04/15/24 revealed Resident #4 had an open area
to the right upper outer shin. The assessment on 04/15/24 revealed no signs or symptoms of infection,
measurements were 2.0 cm long by 1.0 cm wide by 0.2 cm deep.
Review of the current physician orders revealed an order dated 03/02/24 for weekly skin assessments
every day shift on Mondays for monitoring and an order on 04/01/24 to cleanse the right lower extremity
with wound cleanser, pat dry, apply border gauze, and cover with ace wrap every day and as needed.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
365737
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365737
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Heatherdowns Rehab & Residential Care Center
2401 Cass Rd
Toledo, OH 43614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
There was no mention of skin issues on Resident #4's left leg in the medical record including the weekly
wound care notes, weekly skin assessments, physician orders, or progress notes.
Observation on 04/18/24 at 8:00 A.M. of Resident #4 revealed there was redness and swelling to both of
the lower extremities. The right lower leg had an intact clean and dry gauze wrap in place, dated 04/17/24
and a nonskid sock. The left leg, had an irregular shaped scab to the front of the shin, approximately two
cm in length by one cm in width.
Interview on 04/18/24 at 8:00 A.M. with Resident #4 revealed the scabbed area to the left lower leg had
been present for a while. Resident #4 denied any no treatments being completed to the area. Resident #4
stated no one has looked or inquired about the scab on left lower leg. Resident #4 verified daily treatments
were occurring to the open area on the right leg.
Observation and interview on 04/18/24 at 1:55 P.M. of Resident #4's lower extremities with the Director of
Nursing (DON) verified Resident #4 had a scabbed area to the left lower extremity. The DON reviewed
Resident #4's medical record and verified the medical record contained no information regarding the
scabbed area to Resident #4's left lower extremity. The DON verified the scab to the left lower extremity
should have been captured and recorded in Resident #4's medical record in both the nurse's weekly skin
assessments and in the wound care notes to ensure ongoing monitoring and any needed treatment.
Review of the facility policy titled Skin Care, dated 06/02/23, revealed the policy was developed to ensure
skin care and skin assessments are provided to residents. Skin evaluations will be completed upon
admission and the weekly to identify new and or evaluate existing skin alterations.
This deficiency represents non-compliance investigated under Complaint Number OH00152567.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365737
If continuation sheet
Page 2 of 2