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Inspection visit

Inspection

HEATHERDOWNS REHAB & RESIDENTIAL CARE CENTERCMS #3657371 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0755 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Based on review of the medical record, review of controlled substance administration records, review of medication administration records, staff interview, and policy review, the facility failed to ensure medications were administered per physician orders and failed to ensure an accurate system of dispensing and administering controlled substances. This affected three (#77, #26, #18) of three residents reviewed for medication administration. The facility census was 76. Finding include: 1. Review of the medical record for Resident #77 revealed an admission date on 06/21/23, a readmission date of 10/06/23, and a discharge date of 04/20/24. Diagnoses included acute on chronic respiratory failure with hypoxia, atrial fibrillation, congestive heart failure, chronic obstructive pulmonary disease, dysphagia, obstructive sleep apnea, hypertension, and chronic pain syndrome. Review of the physician's orders dated 04/13/24 revealed the resident had orders for lorazepam tablet 0.5 milligrams (mg) by mouth every four hours as needed. Review of a physician order dated 04/14/24, revealed orders for morphine sulfate solution 20 mg/milliliter (ml), give two mg by mouth every two hours as needed for pain, and a physician order dated 04/11/24, for hydrocodone/acetaminophen 5/325 mg every four hours as needed for pain. Review of the controlled substance administration record (CSAR) revealed five doses of lorazepam were removed as follows: on 04/13/24 at 3:35 P.M. and 10:30 P.M.; on 04/14/24 at 11:00 A.M., on 04/17/24 at 4:00 P.M.; and on 04/18/24 at 2:45 P.M.; however, the medications were not documented as administered on the medication administration record (MAR). Further review of the CSAR revealed 0.1 ml of morphine was removed as follows: on 04/13/24 at 7:43 A.M.; on 04/14/24 at 10:00 A.M. and 3:35 P.M.; on 04/15/24 at 8:53 P.M.; and on 04/18/24 at 8:00 P.M.; however, not documented as administered on the MAR. Further review of the MAR revealed one dose of morphine was administered on 04/14/24 but was never documented on the CSAR. Continued review of the CSAR revealed 16 doses of hydrocodone/acetaminophen 5/325 mg were removed as follows: on 04/01/24 at 1:00 P.M., 8:00 P.M.; on 04/02/24 at 1:00 A.M.; on 04/04/24 at 9:00 A.M., and 3:36 P.M.; on 04/05/24 at 12:00 A.M.; on 04/06/24 at 3:42 P.M.; on 04/07/24 at 7:00 P.M.; on 04/08/24 at 6:00 P.M.; on 04/09/24 at 4:00 A.M., 9:00 A.M., and 7:00 P.M.; on 04/10/24 at 4:00 P.M. and 10:00 P.M.; on 04/11/24 at 8:00 P.M.; and on 04/12/24 at 4:00 P.M. These medications were never documented as administered on the MAR. 2. Review of the medical record for Resident #26 revealed an admission date of 04/19/19. Diagnoses (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 365737 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365737 B. Wing A. Building (X3) DATE SURVEY COMPLETED 05/23/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Heatherdowns Rehab & Residential Care Center 2401 Cass Rd Toledo, OH 43614 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755 included chronic obstructive pulmonary disease, hypertension, and peripheral vascular disease. Level of Harm - Minimal harm or potential for actual harm Review of the monthly physician orders for April 2024 revealed an order for lorazepam 0.5 mg every fours as needed for agitation until 07/31/24; morphine sulfate 20 mg/ml, give two mg every two hours as needed for pain or shortness of breath; and tramadol 50 mg, one tablet by mouth every six hours for pain. Residents Affected - Few Review of the CSAR for tramadol 50 mg revealed doses were removed from the card as follows: on 04/01/24 at 4:30 P.M. and 04/09/24, 04/10/24, and 04/11/24, and the medications were not documented as administered on the MAR. Additional review of the MAR revealed there was documentation that 20 doses of tramadol were administered: on 04/14/24 at 12:00 P.M.; on 04/21/24 at 6:00 P.M.; on 05/03/24 at 12:00 A.M. and 6:00 A.M.; on 05/04/24 at 12:00 A.M., on 6:00 A.M. and 6:00 P.M.; on 05/06/24 at 6:00 P.M.; on 05/07/24 at 12:00 A.M. and 12:00 P.M.; on 05/09/24 at 12:00 P.M.; on 05/12/24 at 12:00 A.M., 6:00 A.M., 12:00 P.M.; on 05/14/24 at 12:00 P.M.; on 05/15/24 at 6:00 P.M.; on 05/16/24 at 12:00 P.M.; on 05/17/24 at 12:00 P.M.; and on 05/20/24 at 12:00 A.M. and 6:00 P.M. The 20 medication doses were not documented on the CSAR to be administered. Review of the CSAR revealed one dose of morphine sulfate 100 mg/5 ml was removed on 05/06/24 at 9:00 P.M., and the medication was never documented as administered on the MAR. Review of the CSAR revealed 11 doses of lorazepam 0.5 mg was removed to be administered as follows: on 04/18/24 at 4:00 P.M.; on 04/22/24 at 12:00 P.M.; on 04/23/24 at 7:00 P.M.; on 04/26/24 at 4:00 P.M. and 7:00 P.M.; on 05/02/24 at 6:00 P.M.; on 05/04/24 at 6:00 P.M.; on 05/06/24 at 4:00 A.M.; on 05/07/24 at 8:00 A.M.; and on 05/13/24 at 6:00 P.M. The medications were not documented as administered on the MAR. 3. Review of the medical record for Resident #18 revealed an admission date of 05/16/24. Diagnoses included type two diabetes mellitus, hypertension, stage four pressure ulcer of the right hip, and chronic pain. Review of the admission physician orders for Resident #18 revealed an order for morphine sulfate oral solution 20 mg/ml, give 0.25 ml by mouth every one hour as needed for pain. Review of a physician order dated 05/19/24 revealed an order for lorazepam tablet one (1) mg every four hours as needed for restlessness and anxiety. Review of the CSAR revealed there were five doses of morphine sulfate solution 100 milligrams (mg)/five milliliters (ml) removed and only two of the doses had a nurse signature. The doses signed out on 05/18/24 and 05/19/24 were not recorded as administered on the MAR. Review of the CSAR for lorazepam tablet one milligram revealed on 05/17/24 one dose was signed out on the CSAR but not documented as administered on the MAR. Interview on 05/22/24 at 12:03 P.M., with Licensed Practical Nurse (LPN) #109 revealed when giving a narcotic medication: the count should be verified, then pull the medication from the drawer and sign out the medication on both the MAR and the CSAR. LPN #109 revealed she was recently in-service on correct procedures for pulling and administering controlled substances along with proper documentation in the MAR and CSAR. Interview on 05/23/24 beginning at 9:50 A.M., with the Director of Nursing (DON) verified nine (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365737 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365737 B. Wing A. Building (X3) DATE SURVEY COMPLETED 05/23/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Heatherdowns Rehab & Residential Care Center 2401 Cass Rd Toledo, OH 43614 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few nurses had not documented narcotic medications as administered on the MAR and/or had documented narcotic medications as administered but were never removed from the CSAR to be administered for Resident #77, Resident #26, and Resident #18. Review of the policy titled, Medication Administration, dated 06/21/17, revealed medication would be administered by legally authorized and trained persons in accordance to applicable State, Local and Federal laws and consistent with accepted standards of practice. Further review of the policy revealed after administering medications, return to the medication cart and document medication administration with initials on the Medication Administration Record (MAR) immediately after administering medication to each resident. This deficiency represents non-compliance investigation under Master Complaint Number OH00153619, Complaint Number OH00153565, and Complaint Number OH00153605. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365737 If continuation sheet Page 3 of 3

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0755GeneralS&S Dpotential for harm

    F755 - Pharmacy Services

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

FAQ · About this visit

Common questions about this visit

What happened during the May 23, 2024 survey of HEATHERDOWNS REHAB & RESIDENTIAL CARE CENTER?

This was a inspection survey of HEATHERDOWNS REHAB & RESIDENTIAL CARE CENTER on May 23, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at HEATHERDOWNS REHAB & RESIDENTIAL CARE CENTER on May 23, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharm..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

SourceView on CMS Care Compare

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.