F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, record review and interview, the facility failed to ensure medication administration bags were
secured and resident names and medications were not readily visible in the common trash. This affected
three (Residents #15, #27 and #136) of four residents reviewed for privacy.
Residents Affected - Few
Findings include:
Review of Resident #15's medical record revealed the resident was admitted on [DATE] with diagnoses
including schizoaffective disorder bipolar type, muscle weakness and difficulty in walking. Review of
Resident #15's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited
moderate cognitive impairment.
Review of Resident #27's medical record revealed the resident was admitted on [DATE] with diagnoses
including chronic obstructive pulmonary disease, muscle weakness and heart failure. Review of Resident
#27's MDS 3.0 assessment dated [DATE] revealed the resident exhibited intact cognition.
Review of Resident #136's medical record revealed the resident was readmitted on [DATE] with diagnoses
including cellulitis of the left lower limb with acquired absence of the right leg below the knee and chronic
obstructive pulmonary disease. Resident #136's MDS 3.0 assessment dated [DATE] was not completed.
Observation on 05/05/25 at 12:47 P.M. with the Director of Nursing (DON) revealed Residents #15, #27 and
#136's clear plastic morning medication packages with the resident's name, room number and the names
of the medications administered were placed in an open trash receptacle attached to the medication
administration cart which was visible when walking by the cart.
Interview on 05/05/25 at 12:57 P.M. with the DON revealed staff were to remove the top label part of the
medication packaging with the resident names prior to disposing of the bottom half of the plastic packaging
with the medications listed. The DON stated if the name was intact, then the staff were to use a black
marker and cross out the name of the resident to ensure the privacy of the resident. The DON confirmed
Residents #15, #27 and #136's discarded plastic medication bags were intact with the medications listed
and the resident's name and room number which was a violation of the resident's privacy. The DON also
confirmed the facility did not have a policy on ensuring resident privacy when disposing of medication
administration packaging with identifiable resident information intact.
Review of the HIPAA Security Measures policy revised 01/01/25 revealed it was the facility policy to
implement reasonable and appropriate measures to protect and maintain the confidentiality, integrity, and
availability of the resident's identifiable information and/or records that were in the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
365748
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365748
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
White Oak Manor
1926 Ridge Avenue
Warren, OH 44484
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0583
electronic format.
Level of Harm - Minimal harm
or potential for actual harm
This deficiency represents non-compliance investigated under Complaint Number OH00165020.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365748
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365748
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
White Oak Manor
1926 Ridge Avenue
Warren, OH 44484
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, policy review, and interviews the facility failed to ensure care planning conferences were
completed quarterly. This affected two (Residents #24 and #26) of two residents reviewed for development
of care plans. Facility census was 34.
Findings include:
1. Review of Resident #24's medical record revealed an admission date of 07/07/23 with diagnoses of
severe dementia with other behavioral disturbances, schizophrenia, intermittent explosive disorder, and
anxiety.
Review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #24 had
moderate cognitive impairment and required supervision for oral hygiene, showers, and personal hygiene.
Review of the care planning conferences for Resident #24 from July 2023 to April 2024 revealed
conferences were held 11/06/23, 01/17/24, 04/03/24, and 04/24/25. Further review of the care planning
conferences revealed the Social Service Designee (SSD) #820 and Assistant Director of Nursing #802
were the members of the interdisciplinary team (IDT) in attendance.
Interview on 05/06/25 at 12:12 P.M. with SSD #820 for Resident #24 revealed a care planning conference
was held 04/24/25 but prior to that the previous care conference was 07/03/24. SSD #820 confirmed that
other members of the IDT including the MDS nurse, floor nurse, dietary, and activities staff were not
notified/invited to the care planning conferences.
2. Review of Resident #26's medical record revealed an admission date of 09/25/23 with diagnoses of
Alzheimer's disease, leakage of aortic graft, chronic obstructive pulmonary disease, and anemia.
Review of the MDS assessment dated [DATE] revealed Resident #26 had severe cognitive impairment and
required maximal assistance with toileting, showers, dressing, and transfers and required a wheelchair for
locomotion.
Review of the care planning conferences revealed Resident #26 had one care planning conference which
occurred on 02/25/25.
Interview on 05/07/25 at 11:09 A.M. with SSD #820 confirmed no other care conferences were held.
Review of the Care Planning-Resident Participation Policy dated 06/01/24 revealed the facility was to
discuss the plan of care with the resident and/or representative at regular scheduled care plan conferences,
at routine intervals, and after significant changes.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365748
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365748
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
White Oak Manor
1926 Ridge Avenue
Warren, OH 44484
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0770
Provide timely, quality laboratory services/tests to meet the needs of residents.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview, the facility failed to ensure Resident #1's laboratory bloodwork was completed
per the physician orders. This affected one (Resident #1) of two residents reviewed for laboratory services.
Residents Affected - Few
Findings include:
Review of Resident #1's medical record revealed the resident was readmitted on [DATE] with diagnoses
including schizoaffective disorder bipolar type, chronic obstructive pulmonary disease and cardiomyopathy.
Review of Resident #1's Quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the
resident exhibited intact cognition.
Review of Resident #1's physician orders revealed an order dated 04/04/25 (discontinued 05/06/25) to
obtain a potassium level weekly.
Review of Resident #1's laboratory bloodwork revealed the potassium level was obtained on 04/04/25,
04/11/25 and 05/02/25. The potassium bloodwork was not obtained on 04/18/25 and 04/25/25 as ordered.
Interview on 05/07/25 at 8:30 A.M. with the Director of Nursing (DON) confirmed Resident #1's potassium
bloodwork was not completed as ordered.
Review of the Laboratory Services and Reporting policy revised 01/02/25 revealed the facility must provide
or obtain laboratory services when ordered by a physician, physician assistant, nurse practitioner or clinical
nurse specialist in accordance with state law.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365748
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365748
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
White Oak Manor
1926 Ridge Avenue
Warren, OH 44484
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure each resident receives and the facility provides food that accommodates resident allergies,
intolerances, and preferences, as well as appealing options.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, record review and interview, the facility failed to ensure Resident #1's food preferences were
followed during meals. This affected one (Resident #1) of four residents reviewed for food and drink.
Findings include:
Review of Resident #1's medical record revealed the resident was readmitted on [DATE] with diagnoses
including schizoaffective disorder bipolar type, chronic obstructive pulmonary disease and difficulty in
walking.
Review of Resident #1's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident
exhibited intact cognition.
Review of Resident #1's nutrition care plans revealed an intervention dated 02/26/16 to provide diet as
ordered.
Review of Resident #1's physician orders revealed an order dated 11/19/24 for a regular diet, regular
texture with a regular-thin consistency. Resident #1's physician orders did not have an order for Boost or
chocolate milk.
Interview with Resident #1 on 05/05/25 at 8:45 A.M. revealed she was supposed to have Boost on her meal
tray and it was not there. Resident #1 stated she never received the Boost. Review of Resident #1's
breakfast meal ticket dated 05/05/25 revealed the resident was ordered a regular texture, regular,
regular-thin breakfast. Under standing orders on the meal ticket, eight fluid ounces of Boost Very Vanilla
was listed. Resident #1 had hand written on the ticket BOOST, WHERE Was Mine?
Review of Resident #1's lunch meal ticket dated 05/06/25 revealed the resident was ordered a regular
texture, regular, regular-thin lunch. Under notes on the meal ticket, chocolate milk was listed.
Interview on 05/06/25 at 12:19 P.M. with Dietary Manager (DM) #845 confirmed Resident #1's preferences
were not honored and the resident was not provided the Boost for breakfast on 05/05/25 or the chocolate
milk on 05/06/25 for lunch. DM #845 revealed the facility had run out of chocolate milk on 05/06/25 and the
resident should have received another Boost until the food truck came in later in the day.
Review of the Nutrition Services policy revised March 2017 revealed the facility provided meals for each
resident, with preferences accommodated, timely meal services and assistance with eating as needed.
Review of the Therapeutic Diets policy revised June 2018 revealed the facility provided therapeutic diets per
need and resident preferences. The facility worked with the resident/family, dietitian and physician to
balance the medical needs of the resident with their preferences, to have fewer dietary restrictions when
possible.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365748
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365748
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
White Oak Manor
1926 Ridge Avenue
Warren, OH 44484
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0882
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Designate a qualified infection preventionist to be responsible for the infection prevent and control program
in the nursing home.
Based on record review and interview, the facility failed to ensure the infection preventionist (IP) role was
conducted by a nurse who worked at least part-time in the facility. This had the potential to affect all 34
residents who resided in the facility.
Findings include:
Review of the Facility Assessment form dated 06/21/24 revealed the assessment did not designate the
amount of hours that were required for the IP to be in the facility to ensure implementation of the infection
control programs and activities.
Review of the IP Training Plan Proof of Completion form dated 05/30/23 revealed Registered Nurse (RN)
Regional #851 was the current IP for the facility.
Interview on 05/06/25 at 12:10 P.M. with the Administrator revealed RN Regional #851 was the current IP
who was in the building once monthly.
Interview on 05/06/25 at 12:25 P.M. with RN Regional #851 confirmed she currently completed the IP role
once monthly in the facility. The previous staff member who was the IP no longer worked in the building as
of 11/15/24.
Review of the Infection Prevention and Control Program revised 01/07/25 revealed the facility had
established and maintained an infection prevention and control program designed to provide a safe,
sanitary, and comfortable environment and to help prevent the development and transmission of
communicable diseases and infections as per accepted national standards and guidelines.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365748
If continuation sheet
Page 6 of 6