F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and policy review, the facility failed to notify the resident's emergency
contact regarding a change in condition. This affected one resident (Resident #100) of three residents
reviewed for a change in condition. The facility census was 69.
Findings Include:
Medical record review revealed Resident #100 was admitted to the facility on [DATE] for skilled therapy after
having a hip replacement. Resident #100 was discharged home on [DATE]. Admitting diagnoses include
diabetes, high blood pressure, heart disease, congestive heart failure, and osteoporosis.
Review of the physician's orders for Resident #100 revealed the resident was taking Eliquis (an
anticoagulant) 5 milligrams (mg) twice a day for blood clot prevention.
Review of the admission Minimum Data Set (MDS) 3.0 comprehensive assessment for Resident #100,
dated 10/14/24, revealed the resident was cognitively intact, was in need of supervision for toileting, and
was receiving speech therapy, occupational therapy, and physical therapy.
Review of the progress note dated 10/06/24 timed at 7:37 A.M. for Resident #100 revealed Registered
Nurse (RN) #449 heard the resident yelling for help. RN #449 found the resident lying on her stomach on
the floor with her walker under her legs. After assessing the resident, RN #449 assisted Resident #100 into
the recliner. Resident #100 had a large hematoma on the left side of her forehead. The resident's call light
was in place at the time of the fall. Resident #100 said she tripped on her oxygen tubing and fell. The nurse
practitioner (NP) was notified and ordered the resident be evaluated in the emergency room (ER) and to
have a Computed Tomography (CT) scan of her head. The Assistant Director of Nursing (ADON) was also
notified of the fall and the transfer to the ER for an evaluation. There was no documentation regarding
Resident #100's daughter being notified of the fall or of the transfer to the ER for evaluation.
Review of the progress note dated 10/06/24 timed at 5:10 P.M. revealed Resident #100 returned from the
ER. Her CT scan was negative, her blood sugar was high at 498, and the resident had three plus pitting
edema to both of her legs. Licensed Practical Nurse (LPN) #414 educated the resident about keeping her
legs elevated due to the edema, if she needed to get up to use her call light and ask for assistance, and
administered Humalog (a type of insulin) 4 units subcutaneously as well as the sliding scale order for
Humalog. LPN #414 placed a call to the resident's daughter at 5:39 P.M. and left a voicemail message
regarding Resident #100.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
365753
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365753
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Royal Oak Nursing & Rehab Ctr
6973 Pearl Rd
Middleburg Heights, OH 44130
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Interview with Human Resources Director #427 on 10/21/24 at 11:20 A.M. revealed Resident #100's
daughter called the facility on 10/07/24 to report a concern that she was not notified of her mother's fall or
transfer to the ER for evaluation. The daughter said the nurse she spoke with on the phone the evening of
10/06/24 was rude. The concern was investigated by the Director of Nursing (DON).
Interview with the DON on 10/23/24 at 4:00 P.M. confirmed the facility should have notified Resident #100's
emergency contact of the resident's fall and transfer to the ER.
Review of the facility's Notification of Change policy, last reviewed on 06/01/24, revealed the responsible
party/emergency contact should be notified regarding any accident that results in an injury or has the
potential to require physician intervention.
This deficiency represents noncompliance investigated under Complaint Number OH00158694.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365753
If continuation sheet
Page 2 of 2