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Public Record

Willows at Willard the

Nursing HomeWillard, OHCMS 365769
13 citations on record

Operated by Trilogy Health Services

From CMS

Facility profile

CMS overall rating
5 / 5

*CMS Five-Star

Certified beds
69

*CMS

Avg. residents per day
64.5

*CMS

Inspection record

On record from CMS

Health citations
13

*CMS

Fire safety findings
11

*CMS

Inspections on file
6

*CMS

Last inspection
2024-11-21

*CMS

Citations

13 citations on record

Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0584Generalpotential for harm

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • 0755Generalpotential for harm

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • 0761Generalpotential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • 0686Generalpotential for harm

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • 0689Generalpotential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • 0695Generalpotential for harm

    Provide safe and appropriate respiratory care for a resident when needed.

  • 0712Generalpotential for harm

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

  • 0689Generalpotential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • 0761Generalpotential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • 0623Generalpotential for harm

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

  • 0688Generalpotential for harm

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

  • 0580Generalpotential for harm

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • 0686Generalpotential for harm

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Inspection history

Every health inspection on record

Each CMS health inspection of this facility, and the deficiencies the surveyors cited. Where the verbatim Form 2567 statement of deficiencies is on file, it links to the full report.

  • InspectionFire Safety6 deficiencies
    View inspection report
  • Inspection7 deficiencies

    365769 11/21/2024 Willows at Willard The 1050 Neal Zick Road Willard, OH 44890 F 0584 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving…

    Read full statement of deficiencies
  • Inspection2 deficiencies

    365769 08/09/2023 Willows at Willard The 1050 Neal Zick Road Willard, OH 44890 F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents…

    Read full statement of deficiencies
  • InspectionFire Safety4 deficiencies
    View inspection report
  • InspectionFire Safety1 deficiency
    View inspection report
  • Inspection4 deficiencies

    365769 06/13/2019 Willows at Willard The 1050 Neal Zick Road Willard, OH 44890 F 0580 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that…

    Read full statement of deficiencies

Ownership

Trilogy Health Services

124nursing homes nationwide, in CMS records

FAQ

Questions and answers

What is Willows at Willard the?
Willows at Willard the is a Medicare- and Medicaid-certified nursing home in Willard, OH, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 365769.
What is the CMS rating for Willows at Willard the?
Willows at Willard the has a CMS overall rating of 5 out of 5 stars. CMS rates nursing homes on health inspections, staffing, and quality measures.
How many beds does Willows at Willard the have?
Willows at Willard the is certified for 69 beds. It serves an average of 64.5 residents per day.
How many citations does Willows at Willard the have?
Willows at Willard the has 13 citations on record from CMS health inspections, each tied to a federal deficiency tag.
When was Willows at Willard the last inspected?
Willows at Willard the was last inspected on November 21, 2024. CMS surveys nursing homes about once a year and after complaints.
What can I do if I have concerns about care at this facility?
Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.

*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.

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