F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to treat residents with dignity and respect. This affected five
residents, Resident #113, Resident #70, resident #74, Resident #99, and Resident #106 out of the 128
residents that resided in the facility. This had the potential to affect all 127 residents.
Findings Include:
1. Resident #113 was admitted to the facility on [DATE]. His admitting diagnoses included traumatic
compartment syndrome of lower extremity, rhabdomyolysis, opioid dependence and acute kidney failure.
Upon admission to thus facility this resident had wounds on his left lower leg on the medial and lateral side
of the calf. He also had a skin graft site in his left upper thigh.
His Minimum Data Set 3.0 (MDS) dated for 09/23/18 revealed this resident was cognitively intact. He
needed supervision for most activities of daily living.
Interview with Resident #113 on 09/30/18 at 2:30 P.M. revealed this occurred about one to two weeks ago,
he was outside smoking just before his doctor's appointment. He stated that his dressing on his leg was
loose and coming off where part of his upper calf wounds could be seen. Resident #113 then said that a
nurse came out and changed his dressing outside. This resident stated that there were three other
residents outside who witnessed this. He did not know all the residents by name except for Resident #112.
Interview with Resident #112 on 10/02/18 at 1:00 P.M. revealed he was outside at the time Resident #113
was. He verified that the nurse, he was unsure of who the nurse was, did change his dressing outside. He
stated that was so wrong do have his wound shown to everyone.
Interview with Resident #11 on 10/02/18 at 1:47 P.M. revealed that he was outside on the day this incident
occurred. This resident stated that he was outside with his rollator walker having a cigarette. He stated this
occurred about 7:00/7:30 in the morning. LPN #101 came outside to fix Resident #113's dressing because
it was unraveled and was coming off. He stated he could see the top part of his wound on his calf. Resident
#11 state that he asked the nurse if she wanted to wipe the top of his rollator walker shelf off and use that
to lay the dressings on and she refused. He stated she proceeded to remove the dressing and apply a fresh
dressing in front of me.
Interview with LPN #101 on 10/02/18 at 6:10 P.M. with the Director of Nursing (DON) present revealed the
resident (Resident #113) was outside smoking and she noticed that his dressing was just hanging on him; it
was not intact. She stated she asked him to come inside so she could change his
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 13
Event ID:
365796
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365796
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/03/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Westpark Healthcare Campus
4401 W 150th Street
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
dressing before he was to go to an appointment which occurred about 5:30-6:00 A.M. He stated he wanted
to smoke and would not come inside .She stated she educated him on the need to change the dressing to
decrease the chance of infection; he became upset and moody saying he was sick of getting the dressing
changes done; so I put a piece of tape over it to cover it up so that his tendons weren't showing and open to
air, to reinforce the dressing he had on which was just hanging; I never got the opportunity to change the
dressing, I just covered it up, he was ready to leave for his appointment.
Interview with the Director of Nursing (DON) on 10/02/18 at 6:10 P.M. revealed that this incident came up in
patient conversation and anytime some resident states something it is investigated. He stated three
residents corroborated the story, Resident #113, Resident #11 and Resident #112. The conclusion was that
she changed the dressing outside and she was disciplined based on what the residents said
2. The resident council group meeting portion of the annual survey was conducted on 10/02/18 from 3:00
P.M. and 3:27 P.M. Residents #70, #74, #99 and #106 expressed concerns related to staff treating them
with respect and dignity. Residents #70, #74, #99 and #106 explained that staff often use vulgar language
while in their rooms providing care and throughout the facility hallways. They also noted that both nurses
and facility aides were often heard playing vulgar music on their personal electronic devices throughout
their work day at the facility.
This deficiency substantiates complaint number OH00100310.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365796
If continuation sheet
Page 2 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365796
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/03/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Westpark Healthcare Campus
4401 W 150th Street
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to
participate in experimental research, and to formulate an advance directive.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview the facility failed to ensure accurate code status was ordered and correctly
documented for two residents, Resident #107, Resident #57. This affected two of four residents reviewed
for advanced directives. The facility census was 127.
Findings include:
1. Record review revealed Resident #107 was admitted to the facility on [DATE] with the following
diagnoses including Dementia with behavioral disturbances, Pick's disease (dementia), psychosis not due
to a substance, obesity, and symbolic dysfunctions. This resident had a BIMS (Brief Interview for Mental
Status) that could not be assessed on the most recent Minimum Data Set (MDS) assessment dated
[DATE]. The resident was independent for most for ADLs (Activities of Daily Living) except for personal
hygiene, toileting and dressing, which was extensive assist with one person.
On [DATE] at 2:45 P.M. a review of Resident #107's electronic record revealed there were two code
statuses. A hard copy in the resident's chart revealed that a do not resuscitate status (DNR) dated [DATE],
which indicates that in case or respiratory or cardiac failure, the resident, legal guardian, health care proxy,
or representative (sponsor) has directed that no cardiopulmonary resuscitation (CPR) or other life- saving
methods are to be used. The electronic record revealed that a full code status was ordered on [DATE] and a
DNR dated [DATE].
Interview on [DATE] at 4:10 P.M. with LPN #108 revealed that she wasn't sure what status Resident # 107
sine the electronic chart had both code statuses under the resident's name electronically.
2. Record review revealed Resident #57 was admitted to the facility on [DATE] with the following diagnoses
including: Parkinson's disease, paranoid schizophrenia, human immunodeficiency virus (HIV) infection
status and anxiety disorder.
On [DATE] at 5:00 P.M. a review of Resident #57's electronic record revealed there was no indication of his
code status. There was no physician order present to indicate if he was to be a full code or a do not
resuscitate status (DNR), which indicates that in case or respiratory or cardiac failure, the resident, legal
guardian, health care proxy, or representative (sponsor) has directed that no cardiopulmonary resuscitation
(CPR) or other life- saving methods are to be used.
On [DATE] at 5:05 P.M. a review of Resident #57's hard chart record revealed no indication of his code
status in his record. There were no physician orders, no stickers on the bottom of the front of his chart and
no colored pages located anywhere in the chart including under advanced directives tab.
Review of the facility policy dated [DATE] titled: Advanced Directives revealed the following: Prior to or upon
admission of a resident to our facility, the Social Services Director or designee will provide written
information to the resident concerning his/her right to make decisions concerning medical care, including
the right to accept or refuse medical or surgical treatment, and the right to formulate advanced directives.
Prior to or upon admission of a resident, the Social Services Director or designee will inquire of the
resident, and/or his/her family members, about the existence of any written advanced directives. Information
about whether or not the resident has executed an
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365796
If continuation sheet
Page 3 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365796
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/03/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Westpark Healthcare Campus
4401 W 150th Street
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
advanced directive shall be displayed prominently in the medical record. The interdisciplinary team will
review annually with the resident his or her advanced directives to ensure that such directives are still the
wishes of the resident. Such reviews will be made during the annual assessment process and recorded on
the resident assessment instrument (MDS). The director of nursing services or designee will notify the
attending physician of advanced directives so that appropriate orders can be documented in the resident's
medical record and plan of care.
On [DATE] at 5:30 P.M. an interview along with review of Resident #57's electronic record as well as his
hard chart was conducted with licensed practical nurse (LPN)#10 revealing no code status was
documented in his record. She stated that there is usually a sticker on the outside of the hard chart on the
bottom documenting the code status that a green sticker means full code and a red sticker means DNR
status, verifying that neither were present. LPN#10 stated that in an emergency situation staff look in the
hard chat under the advanced directive tab that should have a green sheet indicating a full code status or a
red sheet indicating a DNR status verifying that neither were present. She stated that staff could then look
in the computer electronic record at the physician orders to see what the code status was but when she
pulled up his record there was no order. LPN#10 verified that there was no code status ordered for
Resident #57 stating that she would not know what to do in the case of an emergency for this resident. She
was unsure if she would treat Resident #57 as a full code and perform life saving measures or if she would
treat him as a DNR and not perform any life saving measures.
On [DATE] at 7:00 P.M. an interview was conducted with the director of nursing (DON) stating the following
is the process to indicate code status: when a resident is first admitted to the facility the unit coordinator will
go over the advanced directives with the resident and get the advanced directive form signed by the
resident if applicable, put it in the orders and put a sticker on the outside of the hard chart indicating the
code status, and under the advanced directives tab a green paper is placed indicating full code status or a
red paper is placed indicating a DNR status. He stated that if there is no sticker at all the resident is to be
treated as a full code, and that the staff should be aware of this. The DON stated that there is no policy for
the use of the red and green stickers and papers placed in the resident's record, only that the practice has
been going back for years.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365796
If continuation sheet
Page 4 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365796
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/03/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Westpark Healthcare Campus
4401 W 150th Street
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure a thorough investigation was completed following a
resident's complaint of verbal abuse. This affected one resident (Resident #45) out of three residents
reviewed for abuse. The facility census was 127.
Residents Affected - Few
Findings include:
Resident #45 was admitted to the facility on [DATE] with diagnoses of acute/chronic respiratory failure,
bipolar disorder, anxiety disorder and viral hepatitis C. Her Minimum Data Set 3.0 (MDS) dated for 09/04/18
showed that this resident was cognitively intact. She needed supervision for most of activities of daily living.
Interview with Resident #45 on 09/30/18 at 10:40 A.M. revealed that she felt she was verbally abused by a
State Tested Nurse Aide (STNA) who worked in the facility. She stated the aide still sometimes takes care
of her. The resident stated that this aide yells at her and bossed her around like she was a child. She further
stated that she did inform the Director of Nursing (DON) and he had them both sign a piece of paper.
Interview with the DON on 09/30/18 at 2:00 P.M. revealed that he had never heard about this resident being
verbally abused but he would investigate it. The DON immediately filed a Self-Reported Incident report
(SRI).
Review of the SRI #161611 dated 09/30/18 revealed that the DON did talk to the resident on 09/30/18. In
the report it stated the DON spoke to the resident regarding the allegation of verbal abuse. The DON then
asked the resident if the incident was the complaint of the aide being bossy that happened a couple of
months ago; she stated it was. She then told the DON that everything was fine now. The DON further stated
in the documentation that he had the aide apologize to the resident back then and both parties stated the
incident was resolved.
Further review of the SRI file showed no other paperwork or documentation. The DON was asked on
10/03/18 at 10:57 A.M. if he had completed this investigation and he said yes it was complete. When asked
about a thorough investigation and further resident and staff interviews regarding this STNA and he stated
he did not do that because the incident occurred a couple of months ago.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365796
If continuation sheet
Page 5 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365796
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/03/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Westpark Healthcare Campus
4401 W 150th Street
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Ensure each resident receives an accurate assessment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview, the facility failed to ensure the Minimum Data Set (MDS) was coded accurately
for Residents #49 and #103 out of two records reviewed. The facility census was 127.
Residents Affected - Few
Findings include:
1. Resident #49 was admitted to the facility on [DATE] with diagnosis that included major depressive
disorder, psychotic disorder and bipolar disorder. Review of the pre-admission screen and resident review
(PASRR) level two evaluation from the state department of mental health dated 07/21/14 revealed Resident
#49 had a level two mental illness.
Review of section A of the MDS 3.0 assessment dated [DATE] revealed the facility answered no to the
question of Is the resident currently considered by the state level II PASRR process to have serious mental
illness and/or intellectual disability (mental retardation in federal regulation) or a related condition?.
Social Worker #950 verified the inaccuracies in an interview on 10/01/18 at 3:44 P.M.
2. Resident #103 was admitted to the facility on [DATE] with diagnosis that included paranoid
schizophrenia, hypertension and bipolar disorder. Review of the pre-admission screen and resident review
(PASRR) level two evaluation from the state department of mental health dated 07/28/16 revealed Resident
#103 had a level two mental illness.
Review of section A of the MDS 3.0 assessment dated [DATE] revealed the facility answered no to the
question of Is the resident currently considered by the state level II PASRR process to have serious mental
illness and/or intellectual disability (mental retardation in federal regulation) or a related condition?.
Social Worker #950 verified the inaccuracies in an interview on 10/01/18 at 3:44 P.M.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365796
If continuation sheet
Page 6 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365796
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/03/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Westpark Healthcare Campus
4401 W 150th Street
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview, the facility failed to ensure a care plan was initiated for a resident with
Methicillin Resistant Staff Aureus (MRSA) and failed to ensure an infection care plan was updated. This
affected two residents (Resident #97 and Resident #223) out of 22 residents whose care plan was
reviewed. The facility census was 127.
Findings Included:
1. Resident #97 was admitted to the facility on [DATE]. His admitting diagnoses included poisoning by
cocaine, necrotizing fasciitis, open wound right lower leg, and open wound left lower leg. The Minimum
Data Set 3.0 (MDS) dated [DATE] revealed this resident was cognitively intact. He needed limited
assistance of most of the activities of daily living.
Review of Resident #97's medical record showed that on 09/06/18 this resident's right leg wound was
cultured for bacteria. On 09/12/18 the results of the culture were positive for a bacterium called MRSA. The
resident was then placed on isolation precautions.
Review of this resident's physician orders there was not an order for isolation precaution due to the MRSA.
Review of this resident's care plans revealed he did not have a care plan for the MRSA infection.
Interview with the Director of Nursing (DON) on 10/02/18 at 1:40 P.M. verified that this resident did not have
a care plan initiated for his MRSA infection.
2. Resident #223 was admitted to this facility on 09/18/18. Her admitting diagnoses included cutaneous
abscess of left upper limb, methicillin resistant staphylococcus aureus (MRSA) bipolar disorder and chronic
viral hepatitis C. The Minimum Data Set 3.0 (MDS) for this resident dated 09/26/18 revealed this resident
was cognitively intact. She was independent of most activities of daily living except for personal hygiene.
For personal hygiene she needed limited assistance.
Review of this resident's physician orders dated 10/01/18 revealed she was ordered isolation precautions
for MRSA in the wound.
Reviewed the resident's care plan dated 09/26/18 for IV therapy for need for IV antibiotics for MRSA of left
shoulder. Interventions for this care plan included: Assess for signs/symptoms of infection; dressing change
as indicated; give IV antibiotics via PICC line and notify physician of any changes of condition. There was
no intervention for isolation precautions.
Interview with the Assistant Director of Nursing (ADON) on 10/03/18 at 9:30 A.M. verified there was no
intervention in the care plan for isolation precautions.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365796
If continuation sheet
Page 7 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365796
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/03/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Westpark Healthcare Campus
4401 W 150th Street
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview, and record review, the facility failed to ensure a resident's change of condition was
assessed and the physician was informed. This affected one resident (Resident #227) out of one resident
reviewed for assessments due to change of condition. The facility census was 127.
Residents Affected - Few
Findings Include:
Resident #227 was admitted to this facility on 0924/18. His admitting diagnoses included bacteremia, open
wound of lower back, spinal stenosis, respiratory failure and methicillin susceptible staff.
Interview with Resident #227 on 09/30/18 at 4:00 P.M. revealed that he has been having numbness and
tingling down both legs that started three days ago. He further stated he did inform the nurse who stated
that he should tell his physician when he goes for his appointment on 10/03/18. Resident stated that the
nurse did not assess his legs or anything.
Interview with the physical therapy aide (PTA) #103 on 10/02/18 at 10:30 A.M. revealed that she had seen
the resident for physical therapy. She stated he did complain to her about feeling numbness and tingling in
both of his legs. This PTA informed the resident that this was natural, and he stated the nurse told him to tell
his doctor which she agreed to.
Interview with Licensed Practical Nurse (LPN) #104 on 10/03/18 at 9:50 A.M. revealed that the PTA never
did inform the resident's nurse about him having the numbness and tingling in his legs, so it was never
assessed, and the physician was not contacted.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365796
If continuation sheet
Page 8 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365796
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/03/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Westpark Healthcare Campus
4401 W 150th Street
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interview and record review, the facility failed to ensure appropriate procedures were followed
to reduce the risk of falls or injury during Hoyer (mechanical) transfers and smoking in a safe manner. This
affected one of one (Resident #36) resident reviewed for Hoyer lift transfers and one of two residents
(Resident # 91 and Resident #112) for smoking. The facility census was 127.
Findings include:
1. On 10/02/18 at 2:30 P.M., review of Resident #36's medical record revealed the resident was admitted to
the facility on [DATE] with diagnoses including multiple sclerosis, quadriplegia, trigeminal, dementia without
behavior, dysphagia, and major depressive order. This resident had a BIMS (Brief Interview for Mental
Status) of 7 on the most recent Minimum Data Set (MDS) assessment dated [DATE] indicating severe
cognitive impairment. The resident was total dependence with two people assist for Activities of Daily Living
(ADL)s except for eating. The resident was care planned to be transferred via Hoyer (mechanical) lift. The
record review also indicated that on 10/01/17 at approximately 10:30 A.M. that Resident #36 was
transferred via Hoyer Lift when the pad ripped, and the resident fell.
An interview with family member of Resident #36 on 09/30/18 at 4:45 P.M. revealed the Resident was
transferred via Hoyer lift with one person and the strap of the lift broke causing Resident #36 to fall and go
to the hospital.
An interview with Director of Nursing (DON) revealed on 10/03/18 at 10:55 A.M. revealed Hoyer lift transfers
require two State Tested Nurse Aides (STNA)s and STNA #107 was terminated for not following company
policy for the incident occurring on 10/01/17.
Review of Hoyer lift policy dated 09/20/08 revealed that two staff are to be present at all times with the
resident when using lift.
2. On 10/02/18 at 3:00 P.M. review of Resident #91's medical record revealed that the resident was
admitted to the facility on [DATE] with diagnoses including cerebral infarction, convulsions, alcohol abuse,
opioid abuse, dysphagia, major depressive disorder, and schizophrenia bipolar type. This resident had a
BIMS of 15 on the admission MDS indicating intact cognition. The resident was extensive assistance with
one person for ADLs except eating. The resident was care planned for supervised while smoking and that
his cigarettes and lighter will be kept at the nursing station.
Observation on 10/02/18 at 1:48 P.M. seen smoking in courtyard unsupervised. Resident stated that he has
his cigarettes and lighter on him. This was verified by LPN #104.
A review of the smoking policy dated April 2012 revealed that any smoking privileges, restrictions and
concerns (for example close monitoring) shall be noted on the care plan, and all personnel caring for the
resident shall be alerted to these issues.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365796
If continuation sheet
Page 9 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365796
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/03/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Westpark Healthcare Campus
4401 W 150th Street
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observation and staff interview the facility failed to ensure medications were stored in a secure
manner. This had the potential to affect all 47 residents residing on the 1st floor of building B of the facility .
The facility census was 127.
Findings Include:
Observation of the 1st floor nurses station in the facility's B building on 09/30/18 at 5:47 P.M. noted the door
to be unlocked and readily accessible. Inside the nurses station was the facility's medication room which
was also noted to be unlocked and the following medication was noted to be unsecured and readily
accessible.
-four 50 milligram (mg) metoprolol (blood pressure medication) pills.
-one 25mg namenda (used to treat Alzheimer's disease) pill.
-twenty eight 300mg gabapentin (used to treat seizure disorders) pills.
-two 10mg potassium chloride pills.
-twelve 50mg atenolol (blood pressure medication) pills.
- fifteen 5mg eleoquis (anticoagulant medication) pills.
-eighteen 10mg escitalopram (anti-depressant medication) pills.
-two 5mg haldol (anti-psychotic medication) pills.
-fourteen 0.5 mg haldol pills.
-three 5mg trazadone (anti-depressant medication) pills.
The facility's Director of Nursing verified the unsecured pills in an interview on 09/30/18 at 5:48 P.M.
Review of the facilities undated Storage of Medications policy revealed it is the expectation that
compartments containing medications are locked when not in use.
The facility identified Residents #5, #9, #16, #17, #33, #41, #47, #57, #58, #60,#77, #80, #94, #96, #110,
#111 as cognitively impaired, independently ambulatory and residing on the 1st floor of its B unit building.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365796
If continuation sheet
Page 10 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365796
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/03/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Westpark Healthcare Campus
4401 W 150th Street
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation and staff interview the facility failed to ensure food was labeled and dated properly.
This had the potential to affect 124 of 127 residents whom receive food from the kitchen. The facility
identified Residents #16, #38 and #50 as receiving no food by mouth. The facility census was 127.
Findings Include:
During the initial kitchen tour conducted on 09/30/18 between 8:45 A.M. and 9:07 A.M. with [NAME] #900
the following was noted:
1. An unlabeled and undated canister of chopped ham was noted in the walk-in fridge.
2. An unlabeled and undated canister of ground beef was noted in the walk-in fridge.
3. An unlabeled and undated canister of butter was noted in the walk-in fridge.
4. An undated box containing multiple plastic bags (approximately five) of bone in chicken pieces was noted
in the walk-in fridge.
5. An undated bottle of jalapeno peppers was noted in the dry storage area.
Cook #900 verified the above findings at the time of observation.
Review of the Refrigerated/Frozen Storage policy dated 06/16/18 revealed All foods are labeled with name
of the product and the date the product was opened.
Review of the Dry Storage policy dated 06/16/18 revealed Food stock is dated on the day of receipt.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365796
If continuation sheet
Page 11 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365796
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/03/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Westpark Healthcare Campus
4401 W 150th Street
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0914
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation and staff interview, the facility failed to ensure resident bed rooms maintained full
visual privacy. This affected two (Residents #19 and #90) of two residents reviewed for privacy concerns.
The facility census was 127.
Residents Affected - Few
Findings include:
Observation of the room belonging to Residents #19 and #60 on 10/02/18 at 01:46 P.M. revealed no
bathroom door was present in the room.
The facilities Director of Nursing verified the above findings in an interview on 10/02/18 at 01:49 P.M.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365796
If continuation sheet
Page 12 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365796
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/03/2018
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Westpark Healthcare Campus
4401 W 150th Street
Cleveland, OH 44135
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation and staff interview the facility failed to ensure its kitchen area was free from pests
(flies). This had the potential to affect all residents. The facility identified 124 of 127 residents that receive
food from the kitchen. The facility census was 127
Residents Affected - Many
Findings Include:
During observation of the dinner time tray pass on 09/30/18 between 4:45 P.M. and 5:17 P.M. approximately
10-12 flies were noted swirling around the food serving and preparation areas.
Dietary Manager (DM) #910 verified the existence of the flies in an interview on 09/30/18 at 5:18 P.M. DM
#910 also noted that he was unaware of the source of flies and stated it was his belief that flies were
entering the building through the loading dock but he was unaware of any specific pest control treatment to
address the flies in the kitchen.
Review of the facilities pest control documentation from 09/20/18, 09/07/18, 08/31/18 and 08/16/18
revealed no evidence of addressing flies in the kitchen.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365796
If continuation sheet
Page 13 of 13