F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to provide Resident #38 with an appropriate
fitting bed and mattress to prevent his feet from dangling off the end of the bed. This affected one resident
(#38) of three residents reviewed for appropriate fitting beds. The facility census was 60.
Residents Affected - Few
Findings include:
Record review for Resident #38 revealed an admission date of 01/15/20. Diagnosis included dementia,
muscle weakness, and pervasive developmental disorder (delays in development of social and
communication skills).
Record review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #38
was severely cognitively impaired. Resident #38 required extensive one-person physical assistance for bed
mobility and transfers.
Observation on 04/03/23 at 12:48 P.M. revealed Resident #38 was lying in bed. There was no footboard at
the end of Resident #38's bed. Resident #38's head of his bed was elevated approximately 30 degrees.
Both of Resident #38's feet were dangling off the end of the bed from above the ankles down. The mattress
was several inches shorter than the bed frame. There was a blue mattress extender at the end of the
mattress that was several inches lower than the mattress and Resident #38's feet.
Observation on 04/05/23 at 9:00 A.M. revealed Resident #38 was lying in bed. There was no footboard at
the end of Resident #38's bed. Resident #38's head of his bed was elevated approximately 30 degrees.
Both of Resident #38's feet were dangling off the end of the bed from above the ankles down.
Observation on 04/06/23 at 2:50 P.M. with Assistant Director of Nursing (ADON) #338 confirmed Resident
#38 was lying in bed, and Resident #38's feet were dangling off the end of the bed. The bed frame was
several inches longer than the mattress, and there was no footboard. A bed extender was at the end of the
mattress lying flat but with the head of the bed elevated as the resident normally had, the extender was
lower than the mattress causing Resident #38's feet and ankles to dangle at the end of the mattress. ADON
#338 confirmed the resident's feet should not be dangling off the end of the mattress.
Observation on 04/06/23 at 2:57 P.M. with Certified Occupational Therapy Assistant (COTA) #602
confirmed Resident #38's feet were dangling off the end of the bed above the ankles. COTA #602
confirmed there was a bed extender at the end of the mattress, but it was significantly lower than the
mattress and she would want to see an extender at the end of his bed appropriately fitted for positioning to
prevent his feet from dangling over the end of the mattress.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
365844
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365844
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/11/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aurora Manor Special Care Cent
101 S Bissell Rd
Aurora, OH 44202
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Observation on 04/06/23 at 3:06 P.M. with Maintenance Director #336 confirmed Resident #38's mattress
was much shorter than the bed frame.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365844
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365844
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/11/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aurora Manor Special Care Cent
101 S Bissell Rd
Aurora, OH 44202
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, observation, interview, and review of the facility policy the facility failed to provide nail care
and shaving for Residents #21, who was dependent on staff for personal care. This affected one resident
(#21) of four residents reviewed for morning care. The facility census was 60.
Residents Affected - Few
Findings include:
Review of the medical record for Resident #21 revealed an admission date of 08/01/2016 with diagnoses
including schizophrenia, cerebral infarction, dysphagia, hypertension, weakness, and vascular dementia.
Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #21 had
moderate cognitive impairment. Resident #21 required extensive assistance from one-staff for dressing and
personal hygiene.
Review of Resident #21's care plan dated 01/23/23 revealed a self-care deficit with history of syncope and
collapse at home, weakness, and decreased mobility. Resident #21 was to receive bathing and hygiene
with the assistance from one person.
Review of Resident #21's task sheet in the Electronic Medical Record (EMR) for March and April 2023
revealed Resident #21 received personal hygiene daily. Staff documented Resident #21 required extensive
assistance and total dependence for care. There was no documented evidence of Resident #21 refusing
personal hygiene.
Observation and interview on 04/03/23 at 9:51 A.M. revealed Resident #21 had long dirty fingernails and
facial hair was overgrown. Resident #21 stated he preferred to be shaved, but staff would not always do it.
Interview on 04/05/23 at 9:55 A.M. with Licensed Practical Nurse (LPN) #343 verified Resident #21's
fingernails nails were dirty and needed trimmed, and his facial hair was overgrown.
Review of the policy and procedure titled Morning Care/AM Care revealed morning care would be offered
each day to promote resident comfort. Procedure #9 stated fingernail care was to be provided.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365844
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365844
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/11/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aurora Manor Special Care Cent
101 S Bissell Rd
Aurora, OH 44202
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to apply physician ordered creams to Resident
#5. This affected one resident (#5) of three residents reviewed for physician ordered treatments. The facility
census was 60.
Residents Affected - Few
Findings include:
Record review for Resident #5 revealed an admission date of 07/14/21. Diagnosis included osteoarthritis,
morbid obesity, and weakness.
Record review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #5
had mildly impaired cognition. Resident #5 required extensive assistance of one person for bed mobility,
toilet use, and personal hygiene. Resident #5 was always incontinent of bowel and bladder. Resident #5
was at risk for pressure ulcer injuries and received applications of ointments.
Review of the care plan dated 01/09/23 revealed Resident #5 was always incontinent of bowel and bladder
related to diabetes, urinary urgency, impaired mobility, and weakness. Interventions included providing
incontinence care as needed and administering medications per the physician's orders.
Review of the physician orders revealed Resident #5 had orders for zinc oxide to buttocks two times a day
written 04/03/23 and an order for barrier cream every shift and as needed to peri area that nursing
assistants may apply for each incontinence episode written 02/08/23.
Interview on 04/03/23 at 11:54 A.M. with Resident #5 revealed her concern that she was supposed to get
zinc oxide to her buttocks twice a day, but the staff had been telling her for the last several days that they
were out of the zinc oxide.
Observation on 04/04/23 at 9:29 A.M. of medication storage located in the medication storage room with
Assistant Director of Nursing (ADON) #338 revealed multiple new tubes of zinc oxide.
Interview on 04/04/23 at 4:38 P.M. with Resident #5 revealed staff had still not applied the zinc oxide as
ordered.
Observation on 04/05/23 at 4:25 P.M. with State Tested Nurse Aides (STNAs) #372 and #373 providing
incontinence care to Resident #5 revealed no cream or ointment was applied to Resident #5's buttocks
after the incontinence care was completed. There was an undated border foam dressing to Resident #5's
coccyx/sacral area. STNA #373 revealed she had been Resident #5's STNA throughout the day, and over
the past two weeks, the dressing had been on Resident #5's buttocks when she worked. STNAs #372 and
#373 confirmed neither STNA applied creams or ointments to Resident #5's buttocks over the past two
weeks because the dressing was there. STNA #373 searched Resident #5's room and verified Resident #5
did not have the zinc oxide or the barrier cream in her room. STNA #373 revealed the creams were usually
kept in the residents' rooms when the STNAs were to apply the creams.
Record review of the physician orders, nurses' notes, and the Treatment Administration Record (TAR) for
resident #5 revealed there was no order or documentation for the border foam gauze. Review of the TAR
revealed the barrier cream was to be applied to Resident #5 at 7:00 A.M. and 7:00 P.M.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365844
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365844
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/11/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Aurora Manor Special Care Cent
101 S Bissell Rd
Aurora, OH 44202
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
The zinc oxide order was written on 04/03/22 and was to be applied at 8:00 A.M. and 8:00 P.M. On
04/05/22 the time was changed on the TAR for the zinc oxide to be applied at 7:00 A.M. and 7:00 P.M. The
TAR was signed each shift revealing the zinc oxide and the barrier cream were both applied per the
physician's orders.
Interview and observation on 04/05/23 at 5:30 P.M. with ADON #338 revealed the STNAs were to apply the
barrier cream, and the nurses were to apply the zinc oxide to Resident #5's buttocks. ADON #338 revealed
the barrier cream would be kept in the resident's rooms and the zinc oxide would be kept in the treatment
cart with the resident's name on it. Observation of the treatment cart with ADON #338 revealed Resident #5
did not have an assigned tube of zinc oxide for her use in the treatment cart. ADON #338 confirmed there
were multiple tubes of zinc oxide available in the storage room and someone just needed to grab one for
Resident #5.
Interview on 04/05/23 at 5:34 P.M. with ADON #338 and Resident #5's charge nurse, Licensed Practical
Nurse (LPN) #343, revealed LPN #343 confirmed she did not apply the zinc oxide to Resident #5's buttocks
at 7:00 A.M. or at all. LPN #343 confirmed she signed off the TAR confirming the zinc oxide and barrier
cream were applied because she assumed the STNA's did it. LPN #343 revealed she asked STNAs #372
and #373 if they had applied it, and they said they did.
Interview on 04/05/23 at 5:38 P.M. with ADON #338, LPN #343, STNAs #372 and #373 revealed STNAs
#372 and #373 confirmed LPN #343 did not ask either of them (who were the assigned STNA's to Resident
#5 during the shift) if they applied the barrier cream or the zinc oxide. STNAs #372 and #373 confirmed
they did not apply either cream to Resident #5's buttocks during the shift. LPN #343 confirmed she did not
ask any STNA's if they applied the creams, she just assumed they did and signed the TAR that it was
completed.
Observation on 04/05/23 at 5:42 P.M. with ADON #338 confirmed Resident #5 had a border foam dressing
on her coccyx sacral area. ADON #338 removed the dressing and confirmed there was no open area under
the dressing. ADON #338 confirmed she did not know when or who put the dressing on Resident #5.
ADON #338 confirmed Resident #5 did not have an order for the dressing and confirmed there was no
documentation in Resident #5's medical record regarding the foam dressing.
Interview on 04/06/23 at 10:19 A.M. with ADON #338 revealed she spoke to the previous nurses who
documented zinc cream had been applied to Resident #5's buttocks from 04/03/23 through 04/05/23.
ADON #338 revealed the nurses confirmed they did not apply the zinc cream, they assumed the STNAs
did.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365844
If continuation sheet
Page 5 of 5