F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, staff interview, and policy review, the facility failed to ensure residents had access to
call lights. This affected three (Residents #24, #104, and #20) of five residents reviewed for call lights. The
facility census was 108.
Residents Affected - Few
Findings include:
1. Review of the medical record for Resident #24 revealed an admission date of 05/26/21. Medical
diagnoses included dementia with behavioral disturbance, restlessness and agitation, emphysema, and
anxiety.
Review of the Minimum Data Set (MDS) 3.0 quarterly assessment, dated 10/10/23, revealed Resident #24
to have moderately impaired cognition. Resident #24 was not coded to have any behaviors. Resident #24
was coded to have clear speech, was able to make self understood and understand others.
Observation on 11/27/23 at 8:32 A.M. revealed Resident #24 repeatedly called out for help. Resident #24
was in the bed and had her bed control remote in her hand pushing various buttons. Her call light was
draped over a fixture on the wall approximately three feet away from Resident #24.
An interview on 11/27/23 at 8:41 A.M. with State Tested Nursing Assistant (STNA) #290 verified the call
light was out of reach and should not be hanging on the wall.
2. Review of the medical record for Resident #104 revealed an admission date of 04/13/23. Medical
diagnoses included dementia, glaucoma, anxiety, and altered mental status.
Review of the MDS 3.0 quarterly assessment, dated 10/17/23, revealed Resident #104 was cognitively
impaired. Resident #104 was coded to have clear speech, was usually able to make self understood and
usually able to understand others.
Observation on 11/27/23 at 8:36 A.M. revealed Resident #104 in the bed. Her call light call light was
observed on the floor, tucked under the right side of the bed.
An interview on 11/27/23 at 8:42 A.M. with STNA #290 verified the call light was out of reach for Resident
#104.
3. Review of the medical record for Resident #20 revealed an admission date of 08/15/22. Medical
diagnoses included dementia without behavioral disturbance, cerebral infarction (stroke) with hemiplegia
(paralysis) affecting the right dominant side, and anxiety.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
365924
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365924
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/27/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Amherst Manor Nursing Home
175 N Lake Street
Amherst, OH 44001
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of the MDS 3.0 quarterly assessment, dated 10/30/23, revealed Resident #20 was cognitively
impaired. Resident #20 was not coded to have any behaviors. Resident #20 was coded to have clear
speech, was able to make self understood and understand others.
Observation on 11/27/23 at 8:38 A.M. revealed Resident #20 in bed. Resident #20's call light was observed
on the floor underneath the head of her bed.
An interview on 11/27/23 at 8:39 A.M. with STNA #290 verified the call light was out of reach for Resident
#20 who stated it looked like the call light was thrown behind the bed onto the floor.
Review of the Call Light Response Time policy, dated 02/2022, revealed it is the facility's policy to ensure
resident needs and requests are responded to in a timely manner.
This deficiency represents non-compliance investigated under Complaint Number OH00147984.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365924
If continuation sheet
Page 2 of 2