Health inspection·February 20, 2026

F 0690 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Note: The nursing home is disputing this citation. Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure incontinent care was provided at least once every shift. This affected five (Resident #1, #2, #3, #4, and #17) out of nine residents reviewed for incontinence care. The facility census was 78.Findings include: 1. Review of the medical record revealed Resident #1 was admitted on [DATE] with diagnoses that included acute and chronic respiratory failure, cerebral infarction, hemiplegia and hemiparesis, aphasia, anxiety disorder, and benign prostatic hyperplasia. Review of Resident #1's care plan dated 05/08/24 revealed Resident #1 had alteration in elimination and required assistance with toileting. Interventions included to provide incontinence care as needed. Review of Resident #1's bowel and bladder assessment dated [DATE] revealed Resident #1 was always incontinent of bowel and bladder. Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #1 had severe cognitive impairment and was dependent on staff for toileting. The MDS revealed Resident #1 was frequently incontinent of bowel and bladder. Review of the bowel and bladder elimination documentation by Certified Nursing Assistants (CNA) revealed Resident #1 had incontinent care provided one out of two shifts on 01/25/26, 01/30/26, 02/02/26, 02/05/26, 02/07/26, 02/08/26, 02/09/26, 02/12/26, 02/13/26, 02/16/26, and 02/17/26. Resident #1 did not have incontinent care provided on 01/29/26 and 02/11/26. 2. Review of the medical record revealed Resident #2 was admitted on [DATE] with diagnoses that included Parkinson's disease, multi-system degeneration of the autonomic nervous system, chronic kidney disease, dementia, and benign prostatic hyperplasia. Review of Resident #2's care plan dated 08/05/25 revealed Resident #2 had alteration in elimination and was completely incontinent of bowel and bladder. Interventions included to provide incontinence care as needed. Review of the quarterly MDS dated [DATE] revealed Resident #2 had severe cognitive impairment and was dependent on staff for toileting. The MDS revealed Resident #2 was frequently incontinent of bowel and bladder.Review of Resident #2's bowel and bladder assessment dated [DATE] revealed Resident #2 was always incontinent of bowel and bladder. Review of the bowel and bladder elimination documentation by CNA's revealed Resident #2 had incontinent care provided one out of two shifts on 01/25/26, 01/29/26, 02/02/26, 02/05/26, 02/7/26, 02/08/26, 02/09/26, 02/13/26, 02/16/26, and 02/17/26. Resident #2 did not have incontinent care provided on 02/11/26.3. Review of the medical record revealed Resident #3 was admitted on [DATE] with diagnoses that included Type II Diabetes, dementia, and hypertension.Review of Resident #3's care plan dated 04/27/21 revealed Resident #3 had alteration in elimination and was dependent on staff for incontinence care. Interventions included to provide incontinence care as needed.Review of Resident #3's bowel and bladder assessment dated [DATE] revealed Resident #3 was always incontinent of bowel and bladder.Review of the quarterly MDS dated [DATE] revealed Resident #3 had moderate cognitive impairment and required substantial/maximal assistance with toileting. Resident #3 was occasionally incontinent of bowel and bladder. Review of the bowel and bladder elimination (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 365929 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365929 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/20/2026 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Crown Pointe Care Center 1850 Crown Park Court Columbus, OH 43235 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)