F 0561
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to and the facility must promote and facilitate resident self-determination through
support of resident choice.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, resident and staff interview, medical record review, review of shower sheets, review of
designated smoking times, and review of facility policies, the facility failed to maintain a resident's choice for
bathing and smoking when the facility failed to ensure these activities were provided as scheduled. This
affected one (#19) of two residents reviewed for activities of daily living and two (#29 and #51) of four
residents reviewed for smoking. The facility census was 45.Findings include: 1. Review of Resident #19's
medical record revealed an admission date of 11/01/22. Diagnoses included traumatic brain injury,
hypertension, and legal blindness.
Review of Resident #19's Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview
for Mental Status (BIMS) score of 15 indicating the resident was cognitively intact. Resident #19 required
set up with showering and bathing. Resident #19 displayed rejection of care behaviors four to six days
during the review period.
Review of Resident #19's care plan revised 11/20/25 revealed supports and interventions for impaired
visual function, potential for falls, and self-care deficit. Self-care deficit supports included providing
assistance with bathing/showering.
Review of Resident #19's shower sheets for the last 30 days revealed on 12/01/25 Resident #19 shower
was documented as not applicable.
Observation on 12/01/25 at 9:03 A.M. of Resident #19 found her hair appeared unwashed and uncombed.
Interview on 12/01/25 at 9:07 A.M. with Resident #19 found her to be alert and aware. Resident #19
reported her shower days were Mondays and Thursdays on first shift. Resident #19 stated she had not
gotten a shower yet and with it being after 9:00 A.M. she most likely would not be getting one that day.
Resident #19 stated when she was showered it was earlier in the day. Resident #19 stated she was not
able to shower without assistance.
Observation on 12/02/25 at 8:08 A.M. of Resident #19 found her to be seated in her chair in her room.
Resident #19 was wearing the same clothes as the previous day and her hair continued to be unwashed.
Interview on 12/02/25 at 8:09 A.M. with Resident #19 verified she did not get her shower yesterday as
scheduled. Resident #19 reported she wanted a shower but no one ever came in to get her for her
scheduled shower. Resident #19 stated she would have to wait until Thursday now since that was her
scheduled shower day. Resident #19 stated she washed herself up in the sink but did not get the shower
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
365952
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365952
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ridgewood Manor
3231 Manley Road
Maumee, OH 43537
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0561
she wanted.
Level of Harm - Minimal harm
or potential for actual harm
Interview on 12/02/25 at 8:32 A.M. with Certified Nurse Aide (CNA) #644 verified with Resident #19 she
had not been showered as scheduled yesterday. CNA #644 asked Resident #19 if she would want to have
a shower today and Resident #19 stated she would. Resident #19 stated she would put her call light on
after she ate to let them know she was ready for her shower.
Residents Affected - Few
Review of the facility policy titled, Activities of Daily Living (ADL), Supporting, revised April 2025, revealed
residents who were unable to carry out activities of daily living independently received services necessary
to maintain good grooming and personal hygiene.
Review of the undated policy titled, Resident Rights Policy and Procedure, revealed each resident had the
right to make choices about aspects of their lift in the facility.
2. Review of the medical record for Resident #51 revealed an admission date of 11/25/25 with diagnoses of
acute versus chronic respiratory failure, chronic obstructive pulmonary disease (COPD), and dependence
on oxygen.
Review of the admission assessment dated [DATE] for Resident #51 revealed the resident was alert and
oriented with no confusion.
Review of the initial care plan dated 11/25/25 for Resident #51 revealed she was care planned for tobacco
use with interventions for smoking cessation if warranted by the resident, education for facility the smoking
policy, and orient the resident to smoking times and procedures.
Review of a facility document titled, Smoking Contract, dated and signed on 11/25/25 for Resident #51
revealed residents shall be informed of the facility smoking policy to include approved smoking location,
and smoking times for their choice of smoking time. Further review of revealed designated smoking times
were not listed in the contract; however, the smoking times were listed near the smoking area, and smoking
sessions were for 15 minutes in length.
Interview on 12/02/25 at 11:35 A.M. with Resident #51 stated there were no cigarettes left out last night
(12/01/25) so no one was able to have a smoke break for the 7:00 P.M., 9:00 P.M., or the 6:00 A.M. smoke
time. Resident #51 further stated she went to bed last night at 7:30 P.M. because she did not have access
to her cigarettes and could not go out to smoke.
Interview on 12/02/25 at 11:37 A.M. with Licensed Practical Nurse (LPN) #634 stated she was aware last
night (12/01/25) prior to the end of her shift at 7:00 P.M. that the 7:00 P.M. smoke break for the residents
could not be taken. LPN #634 further stated the cigarettes were not available for the smokers due to
missing lockbox keys where the cigarettes and lighters are kept. LPN #634 further stated she attempted to
find the keys and get the cigarettes dispensed and could not find the key or the cigarettes for the residents.
LPN #634 stated the 7:00 P.M. smoke break was not given to the smokers.
Interview on 12/03/25 at 10:51 A.M. with Resident #29, who was a smoker, stated he was not able to
smoke for the 7:00 P.M. and 9:00 P.M. on 12/01/25 smoke break due to no access to smoking supplies.
Resident #29 stated the resident's smoking materials were locked and no one was able to get them.
Interview on 12/02/25 at 11:50 A.M. with Activities Director (AD) #668 stated the activities
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365952
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365952
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ridgewood Manor
3231 Manley Road
Maumee, OH 43537
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0561
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
department was responsible for smoking during the normal business hours and once the 4:00 P.M. smoking
time commenced, the activity staff will stock the lockbox with enough cigarettes for each resident to smoke
at 7:00 P.M., 9:00 P.M., and 6:00 A.M. AD #668 stated the CNAs are then responsible to give the smoke
break during the off hours.
Observation at the time of the interview with AD #668 on 12/02/25 revealed two lock boxes for smoking
items, one that was kept in the activity room that contained the cartons or multi-packs of cigarettes for the
residents and the second lock box was stored in the secured pantry that when stocked contained only the
cigarette usage for use during off hours. AD #668 stated both lock boxes had a key lock and confirmed she
was not aware the key was not able to be found until it was mentioned in the interview.
Review of the facility posted smoking times revealed smoking times were 6:00 A.M., 10:00 A.M., 1:00 P.M.,
4:00 P.M., 7:00 P.M., and 9:00 P.M.
Review of the facility policy titled, Resident Smoking Policy and Procedure, dated 2025, revealed it is the
facility's responsibility to respect a resident's choice to smoke and is balanced by the potential impact on
the resident's well-being.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365952
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365952
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ridgewood Manor
3231 Manley Road
Maumee, OH 43537
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, resident and staff interview, medical record review, and review of the facility policy, the facility
failed to ensure resident privacy was maintained during personal care and treatments. This affected two
(#35 and #31) of 17 residents observed for privacy. The facility census was 45.Findings include: Review of
Resident #35's medical record revealed an admission date of 09/22/25. Diagnoses included type I diabetes;
traumatic amputation of one lesser toe, subsequent encounter; obesity; generalized anxiety disorder; major
depressive disorder; cannabis use; and pancreatitis.Review of Resident #35's Minimum Data Set (MDS)
assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating
Resident #35 was cognitively intact. Resident #35 was independent with bed mobility, transfer, and
dressing. Resident #35 required set up assistance with bathing and toilet use. Resident #35 displayed no
behaviors at the time of the review. Review of Resident #35's care plan revised 10/02/25 revealed supports
and interventions for enhanced barrier precautions related to a recent toe amputation, self-care deficit,
personal care preferences included it was very important for Resident #35 to have privacy when using the
telephone, alteration in comfort related to amputation of the left fifth toe and infected wounds on the left
foot, and risk for impaired skin integrity. Review of Resident #31's medical record revealed an admission
date of 09/19/25. Diagnoses included anoxic brain damage, abnormalities of gait, major depressive
disorder, abuse of other non-psychoactive substances, nicotine dependence, and cognitive communication
deficit. Review of Resident #31's MDS assessment dated [DATE] revealed a BIMS score of 11 indicating
Resident #31 was moderately cognitively impaired. Resident #31 was independent with the majority of
activities of daily living and required setup with bathing and personal hygiene. Resident #31 displayed
rejection of care behaviors four to six days during the review period. Review of Resident #31's care plan
revised 10/02/25 revealed supports and interventions for risk for falls, tobacco use, potential for
psychosocial well-being problem related to being homeless, impaired cognitive function, resistive to care,
and risk for development of self-care deficit. Observation on 12/01/25 at 11:52 A.M. of Resident #31 and
Resident #35 in their shared room found the privacy curtain was tied in a knot, up against the window, and
unable to be pulled between the beds for privacy. Continue observation revealed Resident #35 was having
wound vacuum (vac) care provided while Resident #31 was eating his lunch seated on the side of his bed
facing Resident #35. Interview on 12/01/25 at 11:54 A.M. with Certified Nurse Aide (CNA) #630 verified the
privacy curtain was tied in a knot and was unable to be closed for resident privacy. CNA #630 also verified
Resident #35 was receiving wound vac care in the line of sight of Resident #31 while he was eating.
Further observations on 12/02/25 at 8:32 A.M., 12/02/25 at 11:08 A.M., 12/03/25 at 9:04 A.M., and
12/03/25 at 1:41 P.M. found the privacy curtain between Resident #31 and Resident #35's beds continued
to be tied in a knot and unable to be used. Interview on 12/03/25 at 1:43 P.M. with Resident #31 revealed
he had not tied the privacy curtain, he was unable to untie the curtain, and verified the privacy curtain was
not able to be used for him or his roommate (Resident #35). Resident #31 reported when he wanted
privacy he would go into the bathroom. Review of the undated facility policy titled, Resident Rights, revealed
each resident had the right to personal privacy including during accommodations, medical treatments, and
personal care.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365952
If continuation sheet
Page 4 of 4