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Inspection visit

Health inspection

ALTERCARE OF LOUISVILLE CTR FOR REHAB & NSG CARECMS #3659932 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 2 deficiencies, 1 of them serious (actual harm or immediate jeopardy). The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0580 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on closed record review and interview, the facility failed to timely notify Resident #63's family representative and physician of the resident's complaints of pain in the left arm. This finding affected one resident (#63) of three residents reviewed for notification. Findings include: Review of Resident #63's closed medical record revealed the resident was admitted on [DATE] with diagnoses including bipolar disorder, pain in the left shoulder, and obsessive-compulsive disorder. Review of Resident #63's Activities of Daily Living (ADL) care plan dated 04/26/22 revealed the resident required a Hoyer (mechanical) lift transfer with the assistance of two staff members. Review of Resident #63's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited moderate cognitive impairment. Review of Resident #63's State Tested Nursing Assistant (STNA) Witness Statement form authored by STNA #804 dated 10/06/23 at 9:30 P.M. indicated the STNA went into the resident's room on 10/06/23 at 7:15 P.M. for bedtime care. Resident #63 was in the wheelchair and the Hoyer lift pad was not positioned underneath the resident properly. The STNA had the resident put her hands on the armrest of the wheelchair and push up to scoot back in her chair. The STNA pulled the Hoyer lift pad down. The resident said ouch and the STNA told her that if it hurt, they should not continue. The STNA proceeded to hook up the Hoyer lift to the Hoyer lift pad that was underneath the resident and put her into bed without the assistance of a second staff member. When Resident #63 was up in the air, she complained of left arm pain, and she was placed in bed. The STNA went to get a nurse due to the resident's complaint of pain. Resident #63's progress notes dated 10/06/23 had no documented evidence the resident was assessed and monitored when the resident complained of left arm pain during the resident's nighttime care and subsequent transfer using a Hoyer lift to transfer the resident from the wheelchair into the bed. Review of Resident #63's progress notes dated 10/07/23 at 9:47 A.M. indicated the resident stated she wanted an x-ray of her left arm due to pain. An assessment was completed, and the range-of-motion (ROM) was within normal limits (WNL). No edema or redness was noted on the left arm. The Nurse Practitioner (NP) was notified, and a new order for an x-ray was obtained due to pain. Review of Resident #63's x-ray of the left shoulder dated 10/07/23 revealed a moderately displaced (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 5 Event ID: 365993 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365993 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/07/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Altercare of Louisville Ctr for Rehab & Nsg Care 7187 St Francis Street, NE Louisville, OH 44641 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few proximal humeral fracture. An old impacted humeral neck fracture and humeral head fracture was also seen. Gleno-humeral and AC joint space loss and spurring were noted. The impression was an acute proximal humeral fracture. Review of Resident #63's progress note dated 10/07/23 at 11:57 A.M. indicated the NP was updated on the x-ray results, and a new order to send the resident to the emergency room (ER) for evaluation and treatment was obtained. The Power-of-Attorney (POA) and Director of Nursing (DON) were notified. Interview on 11/06/23 at 2:51 P.M. with the Administrator indicated Resident #63's transfer using the Hoyer lift occurred on 10/06/23, but the resident did not complain of pain until 10/07/23. Telephone interview on 11/06/23 at 3:05 P.M. of STNA #804 with the Administrator, Registered Nurse (RN) Assistant Director of Nursing (ADON) #802, and RN Regional #809 in attendance revealed she went into Resident #63's room to put the resident to bed, and the Hoyer lift pad was not positioned under the resident's thighs properly. STNA #804 indicated she had Resident #63 put her hands on the arms of the wheelchair and scoot backwards. STNA #804 indicated at that point Resident #63 said ouch. She stated she asked the resident if she would like to continue and then proceeded using the Hoyer lift to transfer Resident #63 from the wheelchair to the bed. STNA #804 stated when she laid Resident #63 down in the bed, the resident started complaining of pain in her shoulder. STNA #804 confirmed the incident occurred on 10/06/23 around 8:45 P.M. to 9:00 P.M. and confirmed she transferred Resident #63 using the Hoyer lift by herself because she could not find another staff member to assist her even though the transfer required a two-person assist. Interview on 11/07/23 at 9:40 A.M. with RN Regional #809 confirmed Resident #63's medical record had no documented evidence the family and/or physician were notified of the resident's complaints of pain during a Hoyer lift transfer. Review of the undated Notification of Change policy, revised 09/23, indicated it was the facility's policy to ensure the resident's attending physician and the resident's authorized representative or interested family member were notified of changes in the resident's physical, mental, or psychosocial status. This deficiency is an incidental finding discovered during the course of the complaint investigation. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365993 If continuation sheet Page 2 of 5 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365993 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/07/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Altercare of Louisville Ctr for Rehab & Nsg Care 7187 St Francis Street, NE Louisville, OH 44641 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Level of Harm - Actual harm Residents Affected - Few **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on closed record review and interview, the facility failed to provide adequate assistance to Resident #63, who had cognitive impairment and required two staff to transfer using a mechanical (Hoyer) lift to prevent an injury. Actual Harm occurred on 10/06/23 when State Tested Nursing Assistant (STNA) #804 failed to ensure a second staff member was present (as care planned) to reposition and then transfer Resident #63 from her wheelchair to bed using a Hoyer lift. At the time of the transfer, STNA #804 identified the Hoyer lift pad was not properly under the resident and instead of obtaining a second staff member to properly reposition the resident, required the resident to push up and scoot herself in the wheelchair. The resident complained of pain to her arm during this time. STNA #804 proceeded to transfer the resident (without a second staff person present) to bed using the Hoyer lift. On 10/07/23 the resident requested an x-ray due to continued pain to her arm. The resident was diagnosed with an acute proximal humeral fracture requiring medical intervention. This affected one resident (#63) of three residents reviewed for accidents and hazards. The facility census was 62. Findings include: Review of the closed medical record revealed Resident #63 was admitted on [DATE]. Resident #63 had diagnoses including bipolar disorder, pain in the left shoulder, and obsessive-compulsive disorder. Review of Resident #63's activities of daily living (ADL) care plan dated 04/26/22 revealed the resident required a Hoyer lift transfer with the assistance of two staff members. Review of Resident #63's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited moderate cognitive impairment. Review of a witness statement form authored by STNA #804 dated 10/06/23 at 9:30 P.M. indicated she went into the resident's room on 10/06/23 at 7:15 P.M. for bedtime care. Resident #63 was in the wheelchair and the Hoyer lift pad was not underneath the resident properly. STNA #804 had Resident #63 put her hands on the armrest of the wheelchair and push up to scoot back in her chair. STNA #804 pulled the Hoyer lift pad down. The resident said ouch and the STNA told her that if it hurt, they should not continue. STNA #804 proceeded to hook up the Hoyer lift to the Hoyer lift pad that was underneath the resident and put her in bed. When Resident #63 was up in the air, she complained of left arm pain, and she was placed in bed. STNA #804 called for the nurse. Resident #63's progress notes dated 10/06/23 had no documented evidence the resident was assessed and monitored when the resident complained of left arm pain during the resident's nighttime care and subsequent transfer using a Hoyer lift to transfer the resident from the wheelchair into the bed. Review of Resident #63's progress notes dated 10/07/23 at 9:47 A.M. indicated the resident stated she wanted an x-ray done on her left arm due to pain. The Nurse Practitioner (NP) was notified and a new order for an x-ray was obtained due to pain. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365993 If continuation sheet Page 3 of 5 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365993 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/07/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Altercare of Louisville Ctr for Rehab & Nsg Care 7187 St Francis Street, NE Louisville, OH 44641 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689 Level of Harm - Actual harm Review of Resident #63's x-ray of the left shoulder dated 10/07/23 revealed a moderately displaced proximal humeral fracture. An old impacted humeral neck fracture and humeral head fracture was also seen. Gleno-humeral and AC joint space loss and spurring were noted. The impression was an acute proximal humeral fracture. Residents Affected - Few Review of Resident #63's progress note dated 10/07/23 at 11:57 A.M. indicated the NP was updated on the x-ray results and a new order was obtained to send the resident to the emergency room (ER) for evaluation and treatment was obtained. The Power-of-Attorney (POA) and Director of Nursing (DON) were made aware. Review of Resident #63's hospital documentation dated 10/07/23 indicated the resident had a non-comminuted obliquely oriented fracture of the midshaft of the humerus. There was approximately 2.0 centimeters (cm) of lateral displacement of the midshaft fracture and a moderate amount of soft tissue edema was present in the upper extremity. The care instructions from the hospital indicated to wear the left arm sling as instructed and follow-up with the orthopedic department within the next few days. Take Percocet (opioid pain medication) as needed for pain. Review of Resident #63's progress note dated 10/07/23 at 5:20 P.M. indicated the resident returned to the ER and was assisted into bed with the call light in reach. New orders were obtained and implemented. Review of Resident #63's progress note dated 10/09/23 at 5:00 P.M. indicated the resident returned from an appointment with orders for a computerized tomography scan or CAT scan (a series of cross-sectional x-ray images of the body). Review of Resident #63's progress note dated 10/19/23 at 9:06 A.M. indicated a follow-up x-ray was completed of the resident's left arm. Review of Resident #63's progress note dated 10/20/23 at 1:50 P.M. indicated the resident had an appointment with the surgery center. Review of Resident #63's progress note dated 10/23/23 at 11:10 A.M. revealed the resident would be kept overnight after the procedure. However, the resident did not return to the facility and was transferred to another facility. Interview on 11/06/23 at 2:40 P.M. with Registered Nurse (RN) Assistant Director of Nursing (ADON) #802 indicated she reported to the Ombudsman that Resident #63 was pulled back in her wheelchair by the Hoyer lift sling by STNA #804. Interview on 11/06/23 at 2:51 P.M. with the Administrator indicated Resident #63's transfer using the Hoyer lift occurred on 10/06/23 and the resident complained of pain on 10/07/23. Telephone interview on 11/06/23 at 2:54 P.M. with STNA #806 with the Administrator, RN ADON #802, and RN Regional #809 in attendance revealed she worked with STNA #804 on 10/06/23 from 2:00 P.M. to 10:00 P.M. and was not in the room when STNA #804 transferred Resident #63 from the wheelchair to the bed using a Hoyer lift. STNA #806 indicated there were only two STNAs working on that unit along with the nurse, and STNA #804 transferred Resident #63 by herself using the Hoyer lift. STNA #806 stated STNA #804 reported that something was wrong with Resident #63's arm and Licensed Practical Nurse (LPN) Agency #808 was obtained to assess the resident. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365993 If continuation sheet Page 4 of 5 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 365993 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/07/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Altercare of Louisville Ctr for Rehab & Nsg Care 7187 St Francis Street, NE Louisville, OH 44641 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689 Level of Harm - Actual harm Residents Affected - Few Telephone interview on 11/06/23 at 3:05 P.M. with STNA #804 with the Administrator, RN ADON #802, and RN Regional #809 in attendance revealed she went into Resident #63's room to put the resident to bed, and the Hoyer lift pad was not under the resident's thighs properly. STNA #804 indicated she had Resident #63 put her hands on the arms of the wheelchair and scoot backwards. STNA #804 indicated at that point Resident #63 said ouch. She stated she asked the resident if she would like to continue and then proceeded to using the Hoyer lift to transfer Resident #63 from the wheelchair to the bed. STNA #804 stated when she laid Resident #63 down in the bed, the resident started complaining of pain in her left shoulder and arm. STNA #804 confirmed the incident occurred on 10/06/23 around 8:45 P.M. to 9:00 P.M. and confirmed she transferred Resident #63 using the Hoyer mechanical lift by herself because she could not find another staff member to assist her even though the transfer required a two-person assist using the Hoyer lift. Interview on 11/07/23 at 9:40 A.M. with RN Regional #809, RN ADON #802, the Administrator, and the DON (team) stated Resident #63 was high risk for skin breakdown and they could not leave the resident for a long period of time in the wheelchair. The team also stated the resident would have needed to be transferred back to the bed regardless of the resident's transfer status, and one staff member transferred the resident. RN Regional #809 confirmed Resident #63 complained of pain prior to the actual transfer when she stated ouch and the team stated they felt the resident's left arm fracture occurred when the resident pushed herself back in the wheelchair. RN Regional #809 also confirmed Resident #63's medical record did not have evidence the resident was assessed after her complaints of pain on 10/06/23. Interview on 11/07/23 at 10:17 A.M. with the DON indicated she worked on the floor and provided care to Resident #63 on 10/06/23 from 10:00 P.M. to 2:00 A.M. and she did a pain scale for the resident who reported a pain scale of two out of ten. She confirmed she did not conduct a physical assessment of Resident #63 during this timeframe. Review of the undated Invacare Manual/Electric Portable Patient Lift manufacturer guidelines stated although Invacare recommended two assistants be used for all lifting preparation, transferring from, and transferring to procedures, the equipment would permit proper operation by one assistant. Review of the undated Safe Lifting and Movement of Residents policy indicated the staffing for all shifts would include sufficient numbers of staff members who had been trained in the use of mechanical lifting devices. Mechanical lifts should be operated per the manufacturer guidelines. This deficiency represents non-compliance investigated under Complaint Number OH00147346. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 365993 If continuation sheet Page 5 of 5

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Citations

2 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0580GeneralS&S Dpotential for harm

    F580 - Notification of Changes

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • 0689SeriousS&S Gactual harm

    F689 - Accidents

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

FAQ · About this visit

Common questions about this visit

What happened during the November 7, 2023 survey of ALTERCARE OF LOUISVILLE CTR FOR REHAB & NSG CARE?

This was a inspection survey of ALTERCARE OF LOUISVILLE CTR FOR REHAB & NSG CARE on November 7, 2023. The surveyor cited 2 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at ALTERCARE OF LOUISVILLE CTR FOR REHAB & NSG CARE on November 7, 2023?

Yes, 2 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) tha..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.