F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
closed record review and interview, the facility failed to timely notify Resident #63's family representative
and physician of the resident's complaints of pain in the left arm. This finding affected one resident (#63) of
three residents reviewed for notification.
Findings include:
Review of Resident #63's closed medical record revealed the resident was admitted on [DATE] with
diagnoses including bipolar disorder, pain in the left shoulder, and obsessive-compulsive disorder.
Review of Resident #63's Activities of Daily Living (ADL) care plan dated 04/26/22 revealed the resident
required a Hoyer (mechanical) lift transfer with the assistance of two staff members.
Review of Resident #63's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident
exhibited moderate cognitive impairment.
Review of Resident #63's State Tested Nursing Assistant (STNA) Witness Statement form authored by
STNA #804 dated 10/06/23 at 9:30 P.M. indicated the STNA went into the resident's room on 10/06/23 at
7:15 P.M. for bedtime care. Resident #63 was in the wheelchair and the Hoyer lift pad was not positioned
underneath the resident properly. The STNA had the resident put her hands on the armrest of the
wheelchair and push up to scoot back in her chair. The STNA pulled the Hoyer lift pad down. The resident
said ouch and the STNA told her that if it hurt, they should not continue. The STNA proceeded to hook up
the Hoyer lift to the Hoyer lift pad that was underneath the resident and put her into bed without the
assistance of a second staff member. When Resident #63 was up in the air, she complained of left arm
pain, and she was placed in bed. The STNA went to get a nurse due to the resident's complaint of pain.
Resident #63's progress notes dated 10/06/23 had no documented evidence the resident was assessed
and monitored when the resident complained of left arm pain during the resident's nighttime care and
subsequent transfer using a Hoyer lift to transfer the resident from the wheelchair into the bed.
Review of Resident #63's progress notes dated 10/07/23 at 9:47 A.M. indicated the resident stated she
wanted an x-ray of her left arm due to pain. An assessment was completed, and the range-of-motion
(ROM) was within normal limits (WNL). No edema or redness was noted on the left arm. The Nurse
Practitioner (NP) was notified, and a new order for an x-ray was obtained due to pain.
Review of Resident #63's x-ray of the left shoulder dated 10/07/23 revealed a moderately displaced
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
365993
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365993
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/07/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Altercare of Louisville Ctr for Rehab & Nsg Care
7187 St Francis Street, NE
Louisville, OH 44641
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
proximal humeral fracture. An old impacted humeral neck fracture and humeral head fracture was also
seen. Gleno-humeral and AC joint space loss and spurring were noted. The impression was an acute
proximal humeral fracture.
Review of Resident #63's progress note dated 10/07/23 at 11:57 A.M. indicated the NP was updated on the
x-ray results, and a new order to send the resident to the emergency room (ER) for evaluation and
treatment was obtained. The Power-of-Attorney (POA) and Director of Nursing (DON) were notified.
Interview on 11/06/23 at 2:51 P.M. with the Administrator indicated Resident #63's transfer using the Hoyer
lift occurred on 10/06/23, but the resident did not complain of pain until 10/07/23.
Telephone interview on 11/06/23 at 3:05 P.M. of STNA #804 with the Administrator, Registered Nurse (RN)
Assistant Director of Nursing (ADON) #802, and RN Regional #809 in attendance revealed she went into
Resident #63's room to put the resident to bed, and the Hoyer lift pad was not positioned under the
resident's thighs properly. STNA #804 indicated she had Resident #63 put her hands on the arms of the
wheelchair and scoot backwards. STNA #804 indicated at that point Resident #63 said ouch. She stated
she asked the resident if she would like to continue and then proceeded using the Hoyer lift to transfer
Resident #63 from the wheelchair to the bed. STNA #804 stated when she laid Resident #63 down in the
bed, the resident started complaining of pain in her shoulder. STNA #804 confirmed the incident occurred
on 10/06/23 around 8:45 P.M. to 9:00 P.M. and confirmed she transferred Resident #63 using the Hoyer lift
by herself because she could not find another staff member to assist her even though the transfer required
a two-person assist.
Interview on 11/07/23 at 9:40 A.M. with RN Regional #809 confirmed Resident #63's medical record had no
documented evidence the family and/or physician were notified of the resident's complaints of pain during a
Hoyer lift transfer.
Review of the undated Notification of Change policy, revised 09/23, indicated it was the facility's policy to
ensure the resident's attending physician and the resident's authorized representative or interested family
member were notified of changes in the resident's physical, mental, or psychosocial status.
This deficiency is an incidental finding discovered during the course of the complaint investigation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365993
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365993
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/07/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Altercare of Louisville Ctr for Rehab & Nsg Care
7187 St Francis Street, NE
Louisville, OH 44641
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
closed record review and interview, the facility failed to provide adequate assistance to Resident #63, who
had cognitive impairment and required two staff to transfer using a mechanical (Hoyer) lift to prevent an
injury.
Actual Harm occurred on 10/06/23 when State Tested Nursing Assistant (STNA) #804 failed to ensure a
second staff member was present (as care planned) to reposition and then transfer Resident #63 from her
wheelchair to bed using a Hoyer lift. At the time of the transfer, STNA #804 identified the Hoyer lift pad was
not properly under the resident and instead of obtaining a second staff member to properly reposition the
resident, required the resident to push up and scoot herself in the wheelchair. The resident complained of
pain to her arm during this time. STNA #804 proceeded to transfer the resident (without a second staff
person present) to bed using the Hoyer lift. On 10/07/23 the resident requested an x-ray due to continued
pain to her arm. The resident was diagnosed with an acute proximal humeral fracture requiring medical
intervention.
This affected one resident (#63) of three residents reviewed for accidents and hazards. The facility census
was 62.
Findings include:
Review of the closed medical record revealed Resident #63 was admitted on [DATE]. Resident #63 had
diagnoses including bipolar disorder, pain in the left shoulder, and obsessive-compulsive disorder.
Review of Resident #63's activities of daily living (ADL) care plan dated 04/26/22 revealed the resident
required a Hoyer lift transfer with the assistance of two staff members.
Review of Resident #63's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident
exhibited moderate cognitive impairment.
Review of a witness statement form authored by STNA #804 dated 10/06/23 at 9:30 P.M. indicated she
went into the resident's room on 10/06/23 at 7:15 P.M. for bedtime care. Resident #63 was in the wheelchair
and the Hoyer lift pad was not underneath the resident properly. STNA #804 had Resident #63 put her
hands on the armrest of the wheelchair and push up to scoot back in her chair. STNA #804 pulled the
Hoyer lift pad down. The resident said ouch and the STNA told her that if it hurt, they should not continue.
STNA #804 proceeded to hook up the Hoyer lift to the Hoyer lift pad that was underneath the resident and
put her in bed. When Resident #63 was up in the air, she complained of left arm pain, and she was placed
in bed. STNA #804 called for the nurse.
Resident #63's progress notes dated 10/06/23 had no documented evidence the resident was assessed
and monitored when the resident complained of left arm pain during the resident's nighttime care and
subsequent transfer using a Hoyer lift to transfer the resident from the wheelchair into the bed.
Review of Resident #63's progress notes dated 10/07/23 at 9:47 A.M. indicated the resident stated she
wanted an x-ray done on her left arm due to pain. The Nurse Practitioner (NP) was notified and a new order
for an x-ray was obtained due to pain.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365993
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365993
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/07/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Altercare of Louisville Ctr for Rehab & Nsg Care
7187 St Francis Street, NE
Louisville, OH 44641
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Review of Resident #63's x-ray of the left shoulder dated 10/07/23 revealed a moderately displaced
proximal humeral fracture. An old impacted humeral neck fracture and humeral head fracture was also
seen. Gleno-humeral and AC joint space loss and spurring were noted. The impression was an acute
proximal humeral fracture.
Residents Affected - Few
Review of Resident #63's progress note dated 10/07/23 at 11:57 A.M. indicated the NP was updated on the
x-ray results and a new order was obtained to send the resident to the emergency room (ER) for evaluation
and treatment was obtained. The Power-of-Attorney (POA) and Director of Nursing (DON) were made
aware.
Review of Resident #63's hospital documentation dated 10/07/23 indicated the resident had a
non-comminuted obliquely oriented fracture of the midshaft of the humerus. There was approximately 2.0
centimeters (cm) of lateral displacement of the midshaft fracture and a moderate amount of soft tissue
edema was present in the upper extremity. The care instructions from the hospital indicated to wear the left
arm sling as instructed and follow-up with the orthopedic department within the next few days. Take
Percocet (opioid pain medication) as needed for pain.
Review of Resident #63's progress note dated 10/07/23 at 5:20 P.M. indicated the resident returned to the
ER and was assisted into bed with the call light in reach. New orders were obtained and implemented.
Review of Resident #63's progress note dated 10/09/23 at 5:00 P.M. indicated the resident returned from an
appointment with orders for a computerized tomography scan or CAT scan (a series of cross-sectional x-ray
images of the body).
Review of Resident #63's progress note dated 10/19/23 at 9:06 A.M. indicated a follow-up x-ray was
completed of the resident's left arm.
Review of Resident #63's progress note dated 10/20/23 at 1:50 P.M. indicated the resident had an
appointment with the surgery center.
Review of Resident #63's progress note dated 10/23/23 at 11:10 A.M. revealed the resident would be kept
overnight after the procedure. However, the resident did not return to the facility and was transferred to
another facility.
Interview on 11/06/23 at 2:40 P.M. with Registered Nurse (RN) Assistant Director of Nursing (ADON) #802
indicated she reported to the Ombudsman that Resident #63 was pulled back in her wheelchair by the
Hoyer lift sling by STNA #804.
Interview on 11/06/23 at 2:51 P.M. with the Administrator indicated Resident #63's transfer using the Hoyer
lift occurred on 10/06/23 and the resident complained of pain on 10/07/23.
Telephone interview on 11/06/23 at 2:54 P.M. with STNA #806 with the Administrator, RN ADON #802, and
RN Regional #809 in attendance revealed she worked with STNA #804 on 10/06/23 from 2:00 P.M. to 10:00
P.M. and was not in the room when STNA #804 transferred Resident #63 from the wheelchair to the bed
using a Hoyer lift. STNA #806 indicated there were only two STNAs working on that unit along with the
nurse, and STNA #804 transferred Resident #63 by herself using the Hoyer lift. STNA #806 stated STNA
#804 reported that something was wrong with Resident #63's arm and Licensed Practical Nurse (LPN)
Agency #808 was obtained to assess the resident.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365993
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365993
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/07/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Altercare of Louisville Ctr for Rehab & Nsg Care
7187 St Francis Street, NE
Louisville, OH 44641
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
Telephone interview on 11/06/23 at 3:05 P.M. with STNA #804 with the Administrator, RN ADON #802, and
RN Regional #809 in attendance revealed she went into Resident #63's room to put the resident to bed,
and the Hoyer lift pad was not under the resident's thighs properly. STNA #804 indicated she had Resident
#63 put her hands on the arms of the wheelchair and scoot backwards. STNA #804 indicated at that point
Resident #63 said ouch. She stated she asked the resident if she would like to continue and then
proceeded to using the Hoyer lift to transfer Resident #63 from the wheelchair to the bed. STNA #804
stated when she laid Resident #63 down in the bed, the resident started complaining of pain in her left
shoulder and arm. STNA #804 confirmed the incident occurred on 10/06/23 around 8:45 P.M. to 9:00 P.M.
and confirmed she transferred Resident #63 using the Hoyer mechanical lift by herself because she could
not find another staff member to assist her even though the transfer required a two-person assist using the
Hoyer lift.
Interview on 11/07/23 at 9:40 A.M. with RN Regional #809, RN ADON #802, the Administrator, and the
DON (team) stated Resident #63 was high risk for skin breakdown and they could not leave the resident for
a long period of time in the wheelchair. The team also stated the resident would have needed to be
transferred back to the bed regardless of the resident's transfer status, and one staff member transferred
the resident. RN Regional #809 confirmed Resident #63 complained of pain prior to the actual transfer
when she stated ouch and the team stated they felt the resident's left arm fracture occurred when the
resident pushed herself back in the wheelchair. RN Regional #809 also confirmed Resident #63's medical
record did not have evidence the resident was assessed after her complaints of pain on 10/06/23.
Interview on 11/07/23 at 10:17 A.M. with the DON indicated she worked on the floor and provided care to
Resident #63 on 10/06/23 from 10:00 P.M. to 2:00 A.M. and she did a pain scale for the resident who
reported a pain scale of two out of ten. She confirmed she did not conduct a physical assessment of
Resident #63 during this timeframe.
Review of the undated Invacare Manual/Electric Portable Patient Lift manufacturer guidelines stated
although Invacare recommended two assistants be used for all lifting preparation, transferring from, and
transferring to procedures, the equipment would permit proper operation by one assistant.
Review of the undated Safe Lifting and Movement of Residents policy indicated the staffing for all shifts
would include sufficient numbers of staff members who had been trained in the use of mechanical lifting
devices. Mechanical lifts should be operated per the manufacturer guidelines.
This deficiency represents non-compliance investigated under Complaint Number OH00147346.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365993
If continuation sheet
Page 5 of 5