F 0636
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every
12 months.
Based on record review, interview and facility policy review, the facility failed to ensure Minimum Data Set
(MDS) assessments were completed within the 14 day allotted time period following the assessment
reference date (ARD). This affected seven residents (#6, #7, #10, #13, #19, #22, #32) of 25 sampled
residents. The facility census was 35.
Findings Include:
1. Review of the medical record for Resident #10 revealed an initial admission date of 01/16/20 with the
latest readmission of 12/18/20 with diagnoses including diabetes mellitus, major depressive disorder,
anxiety disorder, hypertension, morbid obesity, obstructive sleep apnea, hyperlipidemia, osteoarthritis,
chronic pain and congestive heart failure.
Review of the resident's MDS list revealed a quarterly MDS assessment with the ARD date of 07/24/23 still
in progress and incomplete.
On 09/13/23 at 3:23 P.M., interview with the Director of Nursing (DON) verified the MDS was not completed
by the required completion date.
2. Review of the medical record for Resident #13 revealed an initial admission date of 07/12/21 with the
diagnoses including calcaneal spur, hypertension, hyperlipidemia, hypothyroidism, gastro-esophageal
reflux disease and vitamin D deficiency.
Review of the resident's MDS list revealed a comprehensive MDS assessment with the ARD date of
07/12/23 still in progress and incomplete.
On 09/13/23 at 3:23 P.M., interview with the Director of Nursing (DON) verified the MDS was not completed
by the required completion date.
3. Review of the medical record for Resident #19 revealed an initial admission date of 04/28/22 with the
latest readmission of 11/03/22 with diagnoses including vascular dementia, depression, hypertension,
hyperlipidemia, hypothyroidism, gastro-esophageal reflux disease and hearing loss.
Review of the resident's MDS list revealed a quarterly MDS assessment with the ARD date of 08/07/23 still
in progress and incomplete.
On 09/13/23 at 3:23 P.M., interview with the Director of Nursing (DON) verified the MDS was not completed
by the required completion date.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 10
Event ID:
365998
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365998
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Holzer Senior Care Center
380 Colonial Drive
Bidwell, OH 45614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0636
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
4. Review of the medical record for Resident #32 revealed an initial admission date of 10/20/22 with
diagnoses including acute and chronic respiratory failure, cerebral infarction, chronic kidney disease,
hypertension, hyperlipidemia, osteoarthritis, anxiety disorder, atrial fibrillation, COVID-19 and edema.
Review of the resident's MDS list revealed a quarterly MDS assessment with the ARD date of 07/30/23 still
in progress and incomplete.
On 09/13/23 at 3:23 P.M., interview with the Director of Nursing (DON) verified the MDS was not completed
by the required completion date.
5. Review of the medical record for Resident #7 revealed an initial admission date of 07/31/23 with the
diagnoses including generalized muscle weakness, repeated falls, depressive disorder, vertigo, dizziness
and giddiness, presence of cardiac pacemaker, hypertension, hypothyroidism, hyperlipidemia, rheumatoid
arthritis and muscle wasting and atrophy.
Review of the resident's MDS list revealed a comprehensive MDS assessment with ARD 08/25/23 still in
progress and incomplete.
On 09/13/23 at 3:23 P.M., interview with the Director of Nursing (DON) verified the MDS was not completed
by the required completion date.
6. Review of the medical record for Resident #22 revealed an initial admission date of 05/19/23 with the
latest readmission of 08/30/23 with the diagnoses including traumatic subdural hemorrhage, COVID-19,
vascular dementia with anxiety and mood disorder, diabetes mellitus, acute and chronic respiratory failure,
hypertension, hyperlipidemia, heart failure, hypothyroidism, chronic obstructive pulmonary disease, asthma,
gastro-esophageal reflux disease and old myocardial infarction.
Review of the resident's MDS assessment list revealed a quarterly MDS assessment with an assessment
reference date of 08/25/23 still in progress and incomplete.
Review of the resident's MDS assessment list revealed a discharge assessment with ARD date of 08/28/23
still in progress and incomplete
Review of the resident's MDS assessment list revealed an entry MDS assessment with the ARD of
08/30/23 still in progress and incomplete.
On 09/13/23 at 3:23 P.M., interview with the Director of Nursing (DON) verified the MDS was not completed
by the required completion date.
7. Review of the medical record for Resident #6 revealed an initial admission date of 06/22/19 with the most
recent readmission of 01/11/23 with the diagnoses including COVID-19, pneumonia, acute and chronic
respiratory failure, dysphagia, generalized muscle weakness, acute pulmonary edema, major depressive
disorder, diabetes mellitus, hypertension, retention of urine, angina pectoris, hypertension, gout,
hypothyroidism and disorders of bladder.
Review of the resident's MDS list revealed a quarterly MDS assessment with ARD 07/27/23 still in progress
and incomplete.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365998
If continuation sheet
Page 2 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365998
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Holzer Senior Care Center
380 Colonial Drive
Bidwell, OH 45614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0636
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
On 09/13/23 at 3:23 P.M., interview with the Director of Nursing (DON) verified the MDS was not completed
by the required completion date.
Review of the facility policy titled, MDS Completion and Submission Timeframes, dated 07/17 revealed the
facility will conduct and submit resident assessments in accordance with current and federal and state
submission timeframes.
Event ID:
Facility ID:
365998
If continuation sheet
Page 3 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365998
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Holzer Senior Care Center
380 Colonial Drive
Bidwell, OH 45614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0640
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, interview and facility policy review, the facility failed to ensure one resident's quarterly
Minimum Data Set (MDS) assessment was transmitted to the required state agency. This affected one
resident (#17) of 25 sampled residents. The facility census was 35.
Residents Affected - Few
Findings Include:
Review of the medical record for Resident #17 revealed an initial admission date of 04/20/22 with the
diagnoses including hyperlipidemia, anemia, pain, gastro-esophageal reflux disease and [NAME] cell
carcinoma.
Review of the resident's MDS list revealed a quarterly MDS assessment with the ARD date of 07/14/23 not
transmitted to the required state agency.
On 09/13/23 at 3:23 P.M., interview with the Director of Nursing (DON) verified the MDS was not
transmitted to the state agency as required.
Review of the facility policy titled, MDS Completion and Submission Timeframes, dated 07/17 revealed the
facility will conduct and submit resident assessments in accordance with current and federal and state
submission timeframes.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365998
If continuation sheet
Page 4 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365998
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Holzer Senior Care Center
380 Colonial Drive
Bidwell, OH 45614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart,
following irregularity reporting guidelines in developed policies and procedures.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, pharmacy recommendation review, interview, and facility policy review, the facility failed to
ensure two residents (#5, #18) pharmacy recommendations were addressed by the physician. This affected
two of five residents reviewed for unnecessary medications. The facility census was 35.
Findings include:
1. Review of the medical record for Resident #5 revealed an initial admission date of 10/04/22 with the
latest readmission of 04/10/23 with the diagnoses including COVID-19, hypertension, pneumonia, major
depressive disorder, major depressive disorder, suicidal ideations, traumatic subdural hemorrhage, frontal
lobe and executive function deficit following cerebral infarction, seizures, atrial fibrillation, hyperlipidemia,
benign prostatic hyperplasia, gastro-esophageal reflux disease (GERD) and arthritis.
Review of the resident's quarterly minimum data set (MDS) assessment dated [DATE] revealed the resident
had a moderate cognitive deficit.
Review of the plan of care dated 10/14/22 revealed the resident had GERD related to medication use.
Interventions included give medications as ordered, monitor/document side effects and effectiveness, avoid
lying down for at least one hour after eating, keep head of bed elevated, encourage to stand/sit upright after
meals, monitor vital signs as ordered and record and obtain and monitor lab/diagnostic work as ordered,
report results to physician and follow up as indicated.
Review of the pharmacy recommendation dated 07/27/23 revealed the pharmacist recommended tapering
the medication Reglan 5 mg twice daily with an end goal to discontinue the medication. Further review of
the recommendation revealed the physician had not addressed the recommendation.
Review of the monthly physician orders for September 2023 identified orders dated 01/24/23 Omeprazole
20 mg by mouth daily for GERD, 01/31/23 Reglan 5 mg by mouth before meals and at bedtime for
gastroparesis.
On 09/14/23 2:49 P.M., interview with the Director of Nursing (DON) verified the recommendation had not
been addressed by the physician.
2. Review of the medical record for Resident #18 revealed an initial admission date of 09/15/17 with the
latest readmission of 08/09/22 with diagnoses including low back pain, hypothyroidism, hypertension,
urinary incontinence, major depressive disorder, chronic pulmonary edema, diabetes mellitus,
gastro-esophageal reflux disease, COVID-19, acute and chronic respiratory failure, dependence on
supplemental oxygen, zoster, dysphagia, delusion disorder, mood disorder, dementia, bipolar disorder,
chronic obstructive pulmonary disease, cervical disc degeneration, absolute glaucoma, heart failure,
cardiomegaly, constipation and osteoarthritis.
Review of the resident's quarterly MDS assessment dated [DATE] revealed the resident had a severe
cognitive deficit.
Review of the plan of care dated 10/29/17 revealed the resident used psychotropic medications
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365998
If continuation sheet
Page 5 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365998
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Holzer Senior Care Center
380 Colonial Drive
Bidwell, OH 45614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
related to major depressive disorder, paranoia, delusions, bipolar disorder and dementia. Interventions
included administer medications as ordered, monitor/document for side effects and effectiveness, consult
with pharmacy, and/or physician to consider dosage reduction when clinically appropriate and provide
non-pharmacological interventions.
Review of the monthly physician orders for September 2023 identified orders dated 10/13/22 Risperdal 0.25
mg by mouth daily.
Review of the pharmacy recommendation dated 11/15/22 revealed the pharmacist recommended a fasting
lipid panel (FLP) due to no record of one on the resident's chart in the past 12 months. The
recommendation was not signed or reviewed by the physician.
Review of the medical record revealed the FLP had not been obtained.
On 09/13/23 at 1:01 P.M., interview with the Director of Nursing (DON) verified the pharmacy
recommendation for the FLP was not addressed as well as the FLP not being completed.
Review of the facility policy titled, Medication Regimen Review, last revised 08/17/23 revealed the facility
should encourage the physician or other responsible parties receiving the medication regimen review
(MRR) and the Director of Nursing to act upon the recommendation contained in the MRR. The attending
physician should document in the resident's health record that the identified irregularity has been reviewed
and what, if any action has been taken to address it.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365998
If continuation sheet
Page 6 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365998
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Holzer Senior Care Center
380 Colonial Drive
Bidwell, OH 45614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review and interview, the facility failed to ensure one resident's (#5) antihypertensive
medications were held when the resident's pulse was below the physician ordered parameter. This affected
one of five residents reviewed for unnecessary medications. The facility census was 35.
Residents Affected - Few
Findings Include:
Review of the medical record for Resident #5 revealed an initial admission date of 10/04/22 with the latest
readmission of 04/10/23 with the diagnoses including COVID-19, hypertension, pneumonia, major
depressive disorder, major depressive disorder, suicidal ideations, traumatic subdural hemorrhage, frontal
lobe and executive function deficit following cerebral infarction, seizures, atrial fibrillation, hyperlipidemia,
benign prostatic hyperplasia, gastro-esophageal reflux disease and arthritis.
Review of the resident's quarterly minimum data set (MDS) assessment dated [DATE] revealed the resident
had a moderate cognitive deficit.
Review of the plan of care dated 10/07/22 revealed the resident had an altered cardiovascular status
related to atrial fibrillation, hypertension, hyperlipidemia, edema and orthostatic hypotension. Interventions
included administer medications as ordered, encourage low fat, low salt intake, monitor edema, monitor
blood pressure via orthostatic blood pressure method per orders and monitor vital signs as ordered, notify
the physician of any abnormal findings.
Review of the monthly physician orders for September 2023 identified orders dated 01/24/23 for Metoprolol
Tartrate 25 mg with the special instructions to give one tablet by mouth twice daily for hypertension and
hold if systolic blood pressure (SBP) is less than 110 or pulse less than 60.
Review of the resident's Medication Administration Record (MAR) for June 2023 revealed on 06/05/23,
06/12/23, 06/15/23 and 06/28/23 the resident was administered the medication Metoprolol 25 mg by mouth
despite the fact the resident's pulse was less than 60.
Review of the resident's Medication Administration Record (MAR) for July 2023 revealed on 07/07/23,
07/08/23, 07/09/23, 07/11/23 and 07/12/23 the resident was administered the medication Metoprolol 25 mg
by mouth despite the fact the resident's pulse was less than 60.
Review of the resident's Medication Administration Record (MAR) for September 2023 revealed on
09/08/23 the resident was administered the medication Metoprolol 25 mg by mouth despite the fact the
resident's pulse was less than 60.
On 09/14/23 at 8:52 A.M., interview with the Director of Nursing (DON) verified the medication was
administered despite the fact the resident's pulse was below the physician ordered parameter of 60.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365998
If continuation sheet
Page 7 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365998
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Holzer Senior Care Center
380 Colonial Drive
Bidwell, OH 45614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated,
prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic
medications are only used when the medication is necessary and PRN use is limited.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview the facility failed to provide an appropriate diagnosis for the use of an
antipsychotic medication. This affected one resident (#3) of five residents reviewed for unnecessary
medications. The facility census was 35.
Findings include:
Record review of Resident #3 revealed this resident was admitted to the facility on [DATE] with the following
medical diagnoses: human metapneumovirus, muscle weakness, difficult ambulation, anxiety, depression,
atherosclerosis, asthma, OA, sepsis, unspecified dementia with psychotic disturbance, sepsis,
hypertension, hyperlipidemia, and constipation.
This resident is currently alert to name only with a Brief Interview for Mental status(BIMS) score of three on
the most recent Minimum Data Set(MDS) assessment completed on 05/08/23, indicating severe cognitive
impairment.
Review of physician orders revealed this resident is receiving the following medications: Seroquel 25mg 1
tablet by mouth daily for unspecified dementia with psychotic disturbance.
Review of the FDA Black Box Warning for the medication Seroquel revealed elderly patients with
dementia-related psychosis treated with antipsychotic drugs are at an increased risk for death. Seroquel is
not approved for the treatment of patients with dementia-related psychosis.
Interview with the Administrator on 09/13/23 at 11:12 A.M. verified that an inappropriate diagnosis of
unspecified dementia with psychotic disorder is being used for the use of Seroquel.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365998
If continuation sheet
Page 8 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365998
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Holzer Senior Care Center
380 Colonial Drive
Bidwell, OH 45614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0791
Provide or obtain dental services for each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to provide a resident with timely dental care and services. This
affected one resident (#27) of one resident reviewed for dental services. The facility census was 35.
Residents Affected - Few
Findings include:
Review of the medical record for Resident #27 revealed an admission date of 04/28/22 with diagnoses
including urinary retention, obstructive and reflux uropathy, type two diabetes mellitus and congestive heart
failure.
Review of the admission nursing assessment dated [DATE] revealed Resident #27 had his own teeth with
caries and broken teeth.
Review of the nursing progress notes revealed on 08/24/22 nurse documented Resident #27 went to
dentist appointment this A.M. The resident returned with a referral to an oral surgeon related to pacemaker
and high risk for complications. The referral was sent to a Facial Surgeon.
Review of the plan of care dated 09/08/22 revealed Resident #27 had oral and or dental health problems.
The interventions included to coordinate arrangements for dental care and transportation as needed or
ordered, provide oral and dental care two times daily and as needed, administer medication as ordered,
and monitor for and document any side effects and effectiveness of the medication.
Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #27 had slightly
cognitive impairment with a Brief Interview Mental Status of 12. Resident #27 required assistance with all
activities of daily living. Resident #27 had problems with chewing and no mouth or facial pain.
A note dated 10/19/22 at 12:06 P.M. a referral was faxed to the University of Cincinnati Oral Surgery and an
appointment was scheduled on 01/23/23 at 2:00 P.M. at [NAME] Hospital in Cincinnati.
A note dated 01/23/23 at 1:18 P.M. revealed Resident #27 had appointment scheduled at [NAME] Hospital
in Cincinnati for consult for teeth extraction. Transport services was to arrive at 11:00 A.M. for a 2:00 P.M.
appointment however, did not arrive until 11:30 A.M. At 12:05 P.M. a staff member from the transport
services messaged the facility requesting the facility to call [NAME] Hospital and ensure resident would be
seen with a 2:30 P.M. arrival time. The hospital stated they would accommodate Resident #27 with a 2:30
P.M. arrival time. The transport services dispatch was notified of the accomodation, and called [NAME]
Hospital stating Resident #27 would not be arriving until around 3:00 P.M. At that time [NAME] Hospital was
not able to accommodate the late arrival time and and the transport was canceled. [NAME] Hospital dental
office called the facility to reschedule the appointment for 02/09/23 at 10:00 A.M.
A note dated 02/09/23 at 7:05 A.M. the resident left the facility via Medcare transportation and returned at
1:50 P.M. with follow up appointment scheduled for 06/23/23.
A note dated 06/22/23 at 1:33 P.M. the facility had called transport company on 06/16/23 to schedule pick
up for appointment. Medcare (transport company) stated they could not transport that early in the morning.
Another transport service, Portsmouth Ambulance, was called and stated they did not have a truck in that
area that could do the transport. On 06/20/23 the facility contacted Medcare
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365998
If continuation sheet
Page 9 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
365998
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Holzer Senior Care Center
380 Colonial Drive
Bidwell, OH 45614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0791
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
transport who stated they could do the transport with a pick up of 10:00 A.M. The facility contacted [NAME]
Hospital and the appointment could not be moved due to being fully booked. The dental appointment for
extraction was rescheduled for 11/15/23 at 1:30 P.M. at [NAME] Hospital in Cincinnati. No documentation
related to transport for service scheduled 11/15/23 at 1:30 P.M.
Review of the physician orders September 2023 indicated Resident #27 had an appointment on 11/15/23 at
1:30 P.M. with [NAME] Hospital in Cincinnati.
Review of the documentation by the State Tested Nursing Assistants (STNA) in the medical record revealed
Resident #27 received oral care two times daily but refused at times.
An observation on 09/11/23 at 1:22 P.M. of Resident #27 revealed he had poor dental hygiene with caries
noted.
An interview on 09/11/23 at 1:22 P.M. with Resident #27 revealed he had oral pain at times and was not
sure when he last saw a dentist.
An interview on 09/14/23 at 12:00 P.M. with the Director of Nursing (DON) revealed the facility had a van for
transportation and outings, however, Resident #27 was not able to go far away in the van as he needed
ambulance transport due to his medical conditions.
Review of the facility policy titled Dental Services dated 12/16 did not address timeliness of care and
services or transportation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
365998
If continuation sheet
Page 10 of 10