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Inspection visit

Health inspection

WHISPERING HILLS REHABILITATION AND NURSING CENTERCMS #3660143 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 3 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0645 PASARR screening for Mental disorders or Intellectual Disabilities Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure Resident #18 was eligible to reside in a long term care facility. This affected one (Resident #18) of one resident reviewed for pre-admission screen and resident review (PASRR). The facility census was 36. Residents Affected - Few Findings include: Review of the PASRR determination dated 03/26/19, while Resident #18 was at another long term care facility, revealed the resident had been denied living at a nursing facility. The determination revealed the resident must return to the community. Review of the medical record revealed Resident #18 was admitted on [DATE] with diagnoses including paranoid schizophrenia, delusional disorders, diabetes mellitus, major depressive disorder and anxiety. Review of the plan care for discharge date d 06/24/19 revealed Resident #18 was to return to the community with services once housing was obtained. The Medicare 30-Day Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #18 had cognitive impairment. Interview on 01/03/20 at 2:58 P.M. with Social Services #227 revealed Resident #18 was admitted from another facility where the PASRR determination revealed the resident was denied living at a nursing facility. Social Services #227 stated she was on vacation when the resident was admitted without an appropriate PASRR determination. Interview on 01/03/20 at 3:40 P.M. the Administrator verified residents should have a PASRR determining they were appropriate for nursing home placement. Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 366014 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366014 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/04/2020 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Whispering Hills Rehabilitation and Nursing Center 416 Wooster Road Mount Vernon, OH 43050 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and staff interview, the facility failed to ensure accurate physician orders for therapeutic diets. This affected one resident (Resident #4) of 15 residents reviewed for physician orders in the survey sample. The facility census was 36. Residents Affected - Few Findings Include: A review of Resident #4's medical record revealed an admission date of 06/04/15 with diagnoses including Alzheimer's disease, dementia, high blood pressure, severe obesity, atrial fibrillation and anxiety. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident had a Brief Interview of Mental Status (BIMS) score of 00, indicating impaired cognition. The resident required extensive assistance of two staff for bed mobility and total dependence of two staff for transfers. The resident required total dependence of one staff for locomotion and supervision of staff for eating. A care plan dated 05/24/19 revealed the resident had a nutritional problem/potential nutritional problem related to Alzheimer's disease, edentulous (no teeth) with altered diet texture and additional fluids encouraged with meals. A review of Resident #4's diet orders revealed on 02/19/19 the resident was ordered a regular diet, pureed texture and thin liquid consistency. On 11/07/19 the resident was ordered regular diet, pureed texture, and nectar thickened fluid consistency. On 01/03/20 the resident had both conflicting diet orders. An interview on 01/03/20 at 11:23 A.M. with Dietitian #250 confirmed the resident had two conflicting diet orders from 11/07/19 through 01/03/20. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366014 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366014 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/04/2020 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Whispering Hills Rehabilitation and Nursing Center 416 Wooster Road Mount Vernon, OH 43050 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview, review of the behavioral assessment, intervention and monitoring policy and procedure, the facility failed to document behaviors and attempt non-pharmacological interventions prior to administering as needed Ativan (antianxiety medication) to Resident #26. This affected one (Resident #26) of five residents reviewed for unnecessary medication. The facility census was 36. Findings include: Review of the medical record revealed Resident #26 was admitted on [DATE] with diagnoses including Alzheimer's disease, mental disorder, psychosis, depressive disorder and anxiety. Review of the medication administration records (MAR) for November and December 2019 and January 2020 revealed Resident #26 received as needed Ativan seventeen times. The MAR revealed Ativan 0.25 milligrams (mg) was to be given as needed for restlessness and anxiety. The MAR did not reveal any non-pharmalogical interventions were attempted prior to Ativan administration. Further review of the MAR revealed behaviors were to be documented every shift. No behaviors were documented for November and December 2019 or January 2020. Review of the progress notes also revealed no documentation of behaviors or non-pharmalogical interventions being attempted prior to administration of as needed Ativan. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #26 had severe cognitive impairment. Interview on 01/04/20 at 10:08 A.M. the Director of Nursing verified there was no documentation of behaviors or non-pharmalogical interventions when Ativan was administered in November and December 2019 and January 2020. Review of the behavioral assessment, intervention and monitoring policy and procedure dated December 2016 revealed when medications were prescribed for behavioral symptoms, documentation would include the rationale for use, approaches and interventions tried prior to the use of medication and specific targeted behaviors. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366014 If continuation sheet Page 3 of 3

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Citations

3 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0645GeneralS&S Dpotential for harm

    F645 - Preadmission Screening for individuals with a mental disorder and individuals

    PASARR screening for Mental disorders or Intellectual Disabilities

  • 0684GeneralS&S Dpotential for harm

    F684 - Quality of care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • 0758GeneralS&S Dpotential for harm

    F758 - Medication Errors

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

FAQ · About this visit

Common questions about this visit

What happened during the January 4, 2020 survey of WHISPERING HILLS REHABILITATION AND NURSING CENTER?

This was a inspection survey of WHISPERING HILLS REHABILITATION AND NURSING CENTER on January 4, 2020. The surveyor cited 3 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at WHISPERING HILLS REHABILITATION AND NURSING CENTER on January 4, 2020?

Yes, 3 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "PASARR screening for Mental disorders or Intellectual Disabilities"

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.