F 0607
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Level of Harm - Minimal harm
or potential for actual harm
Based on review of personnel records, staff interview, and review of facility policy, the facility failed to
ensure all staff were checked against the Nurse Aide Registry prior to employment to ensure the employee
did not have a finding entered into the State Nurse Aide Registry concerning abuse, neglect, exploitation,
mistreatment of residents or misappropriation of property. This had the potential to affect all 93 residents
residing in the facility.
Residents Affected - Many
Findings include:
Review of personnel records revealed no evidence of employees being checked against the State Nurse
Aide Registry prior to employment for the following employees: the Licensed Practical Nurse Admissions
Manager (LPN AM) #155 hired on 04/25/19; Registered Nurse (RN) #166 hired on 08/16/04; Registered
Nurse (RN) #177 hired on 06/10/19; and Registered Nurse (RN) #188 hired on 05/28/19.
During interview on 03/03/20 at 3:00 P.M., Human Resource Manager (HRM) #70 verified the
above-mentioned employees were not checked on the State Nurse Aide Registry. She stated she was not
aware everyone in the facility was to be checked on the State Nurse Aide Registry. She stated she thought
the LPN's and RN's were in good standing because of the check for the license with the nursing board.
HRM #70 revealed the facility contracts all maintenance, housekeeping and dietary employees.
Interview on 03/03/20 at 3:45 P.M. with the Administrator reviewed the hiring process documentation and
confirmed the facility had not completed the State Nurse Aide Registry on the above-mentioned employees.
The Administrator advised she was aware of the required State Nurse Aide Registry and thought the
Human Resource department was completing the required background checks.
Review of the facility policy titled Abuse, Neglect, Exploitation, and Mistreatment of Residents and
Misappropriation of Resident Property, dated 11/22/17, revealed persons applying for employment with the
facility they will be screened for Ohio Nurse Aide Registry.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
366023
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/05/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twin Towers
5343 Hamilton Avenue
Cincinnati, OH 45224
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, observation, staff and resident interviews, the facility failed to ensure elastic compression
stockings were in place, weights were obtained daily for edema. This affected one (Resident #11) of two
residents reviewed for edema. The census was 82.
Residents Affected - Few
Findings include:
Medical record review revealed Resident #11 was admitted to the facility on [DATE] with diagnosis including
cerebral infarction, hypertension, diabetes, hemiplegia, and hemiparesis.
Review of annual minimum data set (MDS) dated [DATE] revealed intact cognitive skills for daily decision
making and extensive assistance was required with dressing and personal hygiene.
Review of physician order dated 09/15/19 revealed weigh daily, contact physician for a two pound weight
change in 24 hours or five pound weight change in seven days; and a physician order dated 01/15/20 for
ACE wraps to both legs, on at 6:00 A.M. and off at 6:00 P.M., return to elastic compression stocking once
edema (swelling) subsides.
Review of care plan dated 01/18/20 revealed Resident #11 required staff assistance with activities of daily
living care including applying the ACE wraps. Review of care plan dated 02/28/19 revealed Resident #11
had chronic lower leg edema with use of a diuretic and required daily weights.
Review of Resident #11's weight tracking system report for February 2020 to 03/03/20 revealed a weight
was not obtained nine days, on 02/05/20, 02/08/20, 02/09/20, 02/12/20, 02/14/20, 02/18/20, 02/22/20,
03/01/20, and 03/02/20.
Observation on 03/02/20 at 3:41 P.M. revealed Resident #11 was up in wheelchair with only non-skid socks
in place to both feet, which were swollen. Interview with Resident #11, at the time of the observation,
reported she wore elastic compression stocking on both lower legs to help prevent the swelling but the
nurse never applied them earlier, for unknown reasons.
Interview on 03/02/20 at 4:15 P.M. with Licensed Practical Nurse (LPN) #75, during observation of Resident
#11, verified Resident #11 did not have ACE wraps or elastic compression stockings in place as ordered for
edema. LPN #75 confirmed she was the residents assigned nurse but reported the night shift nurse was
responsible for application of the stockings prior to leaving in the morning and was unsure of the reason
this was not completed. LPN #75 reported Resident #11 had a chronic problem with edema.
Interview on 03/05/20 at 3:52 P.M. with the Director of Nursing (DON) confirmed Resident #11 did not have
daily weights obtained as ordered.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366023
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/05/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twin Towers
5343 Hamilton Avenue
Cincinnati, OH 45224
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
Based on observation, menu review and recipe review, the facility failed to serve lunch according to the
recipe and menu. This affected all 82 residents.
Residents Affected - Many
Findings include:
Observation of Rehab Unit dining room on 03/02/20 at 12:25 P.M. revealed residents received soft beef
tacos with shredded lettuce and chopped tomatoes. No other toppings were offered during the service.
Observation of Health Care Four dining room on 03/02/20 at 12:25 P.M. revealed residents were served
taco meat on soft tortilla with shredded cheese. No other toppings offered or available.
Observation of Health Care Three dining room on 03/02/20 at 1:19 P.M. revealed residents were served soft
tacos with meat only. No toppings were available.
Review of Monday's lunch menu revealed the main entree was listed as Soft Beef Taco.
Review of recipe entitled beef taco, soft revealed the following ingredients listed onions, yellow, fresh,
minced, tomatoes, fresh, chopped, olives, black, pitted, sliced, and sauce, salsa, picante, mild. The recipe
stated to place shredded lettuce, chopped tomato, and black olives on taco or on the side, and salsa in a
souffle dish for service.
Interview on 03/03/20 at 03:11 P.M. Dining Director #300 reviewed taco menu item and verified it does not
have a descriptor on the menu of included items, but he would expect additional items to the taco meat.
Dining Director #300 verified he did saw two resident with just taco meat, but they were on limited diet. He
did not recall seeing any residents with condiments, shredded lettuce, chopped tomato, black olives, or
salsa on their plates, which were listed in the beef taco, soft recipe.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366023
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/05/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Twin Towers
5343 Hamilton Avenue
Cincinnati, OH 45224
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and review of Blood Glucose Monitoring System Reference Manual, the
facility failed to ensure blood glucose monitoring equipment was properly disinfected between use of
residents. This affected one (Resident #9) resident of nine observed for medication administration. The
facility identified four (Residents #9, #33, #43, and #79) whom had blood glucose monitoring on the third
floor of the health center. The facility census was 82.
Residents Affected - Few
Findings include:
Observation on 03/04/20 at 4:32 P.M. revealed Licensed Practical Nurse (LPN) #82 obtained a blood
glucose monitoring device from the medication cart, cleaned the device with an alcohol pad, and obtained
blood for glucose monitoring from Resident #9. LPN #82 then wiped the device with an alcohol pad and
returned the device to the medication cart.
Interview with LPN #82 at the time of the observation reported there were two medication carts on the third
floor with two glucose monitoring meters on each medication cart which were shared amongst all residents
who required blood glucose monitoring. The meters were cleaned between usage with alcohol pads.
Review of Blood Glucose Monitoring System Reference Manual revealed to minimize the risk of
transmitting blood borne pathogens, the cleaning and disinfection procedure should be performed as
recommended in the instructions. The meter should be cleaned and disinfected after use on each patient.
The cleaning procedure is needed to clean dirt, blood and other bodily fluids off the exterior of the meter
before performing the disinfection procedure. The disinfection procedure is needed to prevent the
transmission of blood borne pathogens. A environmental protection agency (EPA) registered disinfectant
effective against human immunodeficiency virus (HIV), hepatitis B and hepatitis C virus is recommended.
Two disposable wipes were needed for each cleaning and disinfecting procedure; one wipe for cleaning and
a second wipe for disinfecting. To clean the meter, wipe the entire surface of the meter three times
horizontally and three times vertically using one towelette to clean blood and other body fluids. After
cleaning, disinfect by wiping the entire surface of the meter three times horizontally and three times
vertically to remove blood-borne pathogens. Allow the exterior to remain wet for the appropriate contact
time and then wipe the meter using using a dry cloth.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366023
If continuation sheet
Page 4 of 4