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Inspection visit

Health inspection

TWIN TOWERSCMS #3660232 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 2 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0803 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation, staff interview, review of the recipes, review of the menu spreadsheet, and policy review, the facility failed to provide puree foods as planned by a Registered Dietitian. This affected two residents (#27 and #35) out of three residents reviewed for puree food diets. The facility census was 76. Findings Include: 1. Review of the medical record revealed Resident #27 was admitted to the facility on [DATE]. Diagnoses included bone necrosis of the mouth gums, dysphagia and gastro-esophageal reflux disease. Review of the Minimum Data Set (MDS) comprehensive assessment dated [DATE] revealed the resident had moderately impaired cognition and received puree thin liquid diet. 2. Review of the medical record revealed Resident #35 was admitted to the facility on [DATE]. Diagnoses included dysphagia, Parkinson's disease, hypothyroidism, and atrial fibrillation. Review of the MDS comprehensive assessment dated [DATE] revealed Resident #35 had intact cognition and received pureed foods with nectar thick liquids diet. Review of the puree soup recipe revealed the puree soup should be served using a six ounce ladle. Review of the puree meat recipe revealed the puree meat should be served using a number 12 scoop. Review of the menu spreadsheet dated 11/02/22 revealed the puree lunch meal consisted of one portion of puree meat, puree soup size six ounces, puree starch of a formed mold, puree carrots of a mold form and pudding one half cup. Observation 11/02/22 from 12:25 P.M., to 1:00 P.M. revealed Diet Server (DS) #410 used number eight scoop for the pureed meat portion, and used the number 12 scoop for the puree soup. There was no molded form starch food. Observation on 11/02/22 at 12:25 P.M., Resident #35 had not received the puree pudding. Resident #27's meal plate was covered and ready to serve when the surveyor asked DS #410 of the missing puree vegetable. Interview on 11/02/22 at 12:45 P.M., DS #410 verified he had not used the correct serving utensil (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 366023 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366023 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/03/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Twin Towers 5343 Hamilton Avenue Cincinnati, OH 45224 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few for puree meat or puree soup. He said he had no molded formed starch food and was not aware of the correct scoop size to use for the prepared puree starch. He stated the puree recipes were not available to clarify the serving portions. DS #410 verified Resident #35 was not served a puree vegetable until the surveyor inquired of the missing vegetable. Interview on 11/02/22 at 12:50 P.M., Diet Manager #400 verified the puree meat and soup were the incorrect scoop portions and the spreadsheet was not clear for puree serving sizes. DM # 400 verified Resident #35 had not received the puree pudding portion on the meal tray. Review of facility policy titled Meal Tray Assembly Procedures, dated January 2021 and Puree Program, dated January 2019 revealed puree portion amount will be provided in the proper amounts according to menu spreads. The facility supervisor ensures diet spreadsheet is available, followed at each meal period and is accurate. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366023 If continuation sheet Page 2 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366023 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/03/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Twin Towers 5343 Hamilton Avenue Cincinnati, OH 45224 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Many Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Based on observation, interview policy review, the facility failed to label and date foods, accurately test for dishwasher sanitation and use hand gloves in a sanitary manner during food service. This had the potential to affect all the resident's receiving food from the kitchen. The total facility census was 76. Findings Include: 1. During the kitchen tour observation on 10/31/22 at 8:30 A.M. revealed the following sanitation violations in the main kitchen: The ice machine scoop was laying horizontally on a counter and not draining vertically. In the walk in refrigerator there were undated, uncovered yogurt fruit plates, a serving container of gravy, and tub of macaroni and cheese. There were 12 undated and unlabeled pies and four serving containers of egg salad. There were two opened undated bags of bread. In the walk-in freezer there was food and paper debris on the floor. In the walk-in produce refrigerator there were two large bags of unopened vegetables with no label and date. In the dry storage area there was a bag of identified macaroni undated and unlabeled. Interview on 10/31/22 at 8:55 A.M., Chef #510 verified the sanitation violations including undated, unlabeled foods, uncovered foods, and ice machine scoop stored improperly. 2. Observation 10/31/22 during lunch food service on from 12:26 P.M. to 12:40 P.M. in the 200-unit kitchenette revealed Diet Server (DS) #420 wore gloves, touched plates, opened food carts, touched counter tops, opened hamburger buns, touched tomato, and lettuce without changing gloves. The hamburger bun was served to a resident. DS #420 with same gloves, opened the steam table cover, held a sweet potato to cut it open and placed the potato on a resident plate. Interview on 12:40 P.M., DS #420 verified she had open the bun and placed tomato/ lettuce with gloved hands which had not been changed after touching equipment and countertops. She verified she had opened the potato and placed it on a resident plate without changing gloves. 3. Observation on 11/02/22 at 8:25 A.M. at the breakfast meal in the 300 Unit kitchenette, revealed DS #450 touched the bread bag, countertop, and the toaster with gloved hands and without changing gloves, removed the toast and served the toast to a resident with the same gloved hands. Interview on 11/02/22 at 8:50 A.M., DS #450 verified she served the toast with contaminated gloves and had not used a utensil. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366023 If continuation sheet Page 3 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 366023 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/03/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Twin Towers 5343 Hamilton Avenue Cincinnati, OH 45224 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Many 4. Observation on 11/02/22 at 11:25 A.M. revealed Chef #500 picked up the sanitized food processor food contact blades with gloved hands. Chef #500 used the same gloved hand to open a refrigerator and pick up a container of food from the refrigerator. Chef #500 re-assembled the food processor, including the food contact blades, without changing gloves. Chef #500 put food into the processor to prepare puree foods. Interview on 11/02/22 at 11:40 A.M., Chef #500 verified he had assembled the food processor, including food contact surfaces, with contaminated gloves. 5. Observation on 11/03/22 at 10:16 A.M. in the 300 unit dish room, DS #410 used a quaternary chemical test strip to test for a chlorine chemical dish machine, as listed on the dish machine log. The quaternary test strip DS #410 used did not register a chemical reading. The dishwasher log dated 11/03/22 was recorded as chlorine 100 part per million, (ppm) for the breakfast meal. Interview on 11.03/22 at 10:20 A.M., DS #410 was unable to explain why the chemical test did not register but was recorded as 100 ppm. DS #410 was unable to state what type of chemical strip should be used on the dishwasher. Interview on 11/03/22 at 10:45 Diet Manager # 400 stated the chlorine test strip was to be used on the dishwasher. He stated the chlorine test strip was not available to DS #410. Review of facility policies titled Food and Supply Storage, dated January 2022, Meal Tray Assembly Procedures, dated January 2021, and Meal Quality and Temperature, dated January 2022 revealed food preparation shall be stored to prevent contamination. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 366023 If continuation sheet Page 4 of 4

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Citations

2 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0812GeneralS&S Fpotential for harm

    F812 - Food safety requirements

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • 0803GeneralS&S Dpotential for harm

    F803 - Menus and nutritional adequacy

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

FAQ · About this visit

Common questions about this visit

What happened during the November 3, 2022 survey of TWIN TOWERS?

This was a inspection survey of TWIN TOWERS on November 3, 2022. The surveyor cited 2 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at TWIN TOWERS on November 3, 2022?

Yes, 2 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordanc..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.