F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, observation and interview, the facility failed to ensure all residents on the 400 hall were
monitored and provided timely assistance with incontinence care throughout the night. This finding affected
six residents (Residents #1, #18, #33, #37, #51, #63) of 39 residents who reside on the 400 hall.
Residents Affected - Some
Findings include:
Review of the staffing schedules and staffing punches for the nightshift on 10/19/23 revealed from 10:00
P.M. to 6:00 A.M., the facility had two nurses including Licensed Practical Nurse (LPN) #814 assigned to
the 100 and 200 halls (worked 5:30 P.M. to 6:00 A.M.) and LPN #813 assigned the 300 and 400 halls
(worked 10:00 P.M. to 6:00 A.M.).
Review of the staffing schedules and staffing punches for the nightshift on 10/19/23 revealed the facility had
seven State Tested Nursing Assistants (STNAs) including STNA #817 assigned the 300 hall (worked 2:14
A.M. to 6:50 A.M.), STNA #819 assigned the 300 hall (worked 10:00 P.M. to 2:30 A.M.), STNA #820
assigned the 300/400 halls (worked 10:00 P.M. to 2:12 A.M.) and STNA #810 assigned the 400 hall
(worked 10:00 P.M. to 6:08 A.M.). The facility census was 74.
Review of Resident #1's medical record revealed the resident was admitted on [DATE] with diagnoses
including cognitive communication deficit, muscle weakness and vascular dementia. Review of Resident
#1's Quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited
severe cognitive impairment, was dependent on toileting hygiene, and required substantial to dependent
level assistance with mobility.
Review of Resident #18's medical record revealed the resident was admitted on [DATE] with diagnoses
including morbid obesity, major depressive disorder, and muscle weakness. Review of Resident #18's
Quarterly MDS 3.0 assessment dated [DATE] revealed the resident exhibited intact cognition and was
always incontinent of bowel and bladder. Resident #18 was dependent on toilet hygiene, mobility, and
transfers.
Review of Resident #33's medical record revealed the resident was admitted on [DATE] with diagnoses
including muscle weakness, unspecified lack of coordination and unsteadiness on the feet. Review of
Resident #33's Quarterly MDS 3.0 assessment dated [DATE] revealed the resident exhibited intact
cognition.
Review of Resident #38's medical record revealed the resident was admitted on [DATE] with diagnoses
including unsteadiness on the feet, presence of cardiac pacemaker and unspecified. Review of Resident
#38's admission MDS 3.0 assessment dated [DATE] revealed the resident exhibited moderate
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
366027
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366027
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Altercare of Hartville Ctr For
1420 Smith Kramer Road
Hartville, OH 44632
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
cognitive impairment. Resident #38 was dependent on toileting hygiene and sit to stand transfers, and
required substantial/maximal assistance with mobility.
Review of Resident #51's medical record revealed the resident was admitted on [DATE] with diagnoses
including chronic obstructive pulmonary disease, essential hypertension and low back pain. Review of
Resident #51's Quarterly MDS 3.0 assessment dated [DATE] revealed the resident exhibited intact
cognition and required partial/moderate assistance with toileting hygiene,
Review of Resident #63's medical record revealed the resident was admitted on [DATE] with diagnoses
including morbid obesity due to excess calories, muscle weakness and major depressive disorder. Review
of Resident #63's Quarterly MDS 3.0 assessment dated [DATE] revealed the resident exhibited moderate
cognitive impairment, was occasionally incontinent of urine and always incontinent of bowel. Resident #63
was dependent on toileting hygiene and toilet transfers, and required substantial to dependent level
assistance with mobility.
Interview on 12/20/23 at 6:33 A.M. with Registered Nurse (RN) #808 indicated STNA #810 reported during
shift change that she did not provide incontinence care to Residents #18 and #63 during the night shift.
Interview on 12/20/23 at 6:38 A.M. with Resident #63 revealed the resident was not provided incontinence
care during the night shift. The resident's room had a strong smell of urine. Further interview revealed the
resident had not put his call light on requesting incontinence care during the nightshift because he was
sleeping.
Observation on 12/20/23 at 7:13 A.M. with STNA #803 of Resident #63's incontinence care revealed the
resident was incontinent of urine and stool. Further observation revealed the resident's incontinence brief
was saturated with urine and a large urine stain was observed on the incontinence pad located underneath
the resident.
Observation on 12/20/23 at 8:07 A.M. of Resident #18's incontinence care with the Director of Nursing
(DON) revealed the resident was incontinent of urine and stool. Further observation revealed the resident's
incontinence brief was saturated with urine and the incontinence pad and the fitted bed sheet underneath
the resident had a large urine stain.
Interview on 12/20/23 at 8:07 A.M. with Resident #18 with the DON in attendance revealed the resident
was changed prior to going to sleep and he went to bed around 1:00 A.M. Resident #18 confirmed he was
not provided incontinence care from 1:00 A.M. to 8:00 A.M. He denied putting his call light on and
requesting incontinence care.
Interview on 12/20/23 at 11:15 A.M. with STNA #810 confirmed the 300 and 400 halls had three STNAs
from 10:00 P.M. to approximately 2:30 A.M. which included 39 residents. She stated STNA #820 went home
around 2:00 A.M. and she was unaware the STNA went home so she did not monitor the residents on the
400 hall who were part of STNA #820's assignment including Resident #2, Resident #18, Resident #33,
Resident #37, Resident #51, Resident #52 and Resident #63 from 2:30 A.M. to 6:00 A.M.
Interview on 12/20/23 at 12:35 P.M. with STNA #820 with RN Regional #822, the Director of Nursing (DON)
and the Administrator in attendance confirmed she gave report to STNA #810 on 12/20/23 at 2:12 A.M.
prior to her clocking out and going home. She stated she made sure there was no confusion as to what
STNA #810's assignment was when she left and she could not understand how STNA #810 did not
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366027
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366027
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Altercare of Hartville Ctr For
1420 Smith Kramer Road
Hartville, OH 44632
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
provide care to Resident #2, Resident #18, Resident #33, Resident #37, Resident #51, Resident #52 and
Resident #63 who were part of her assignment on the 400 hall when she left at 2:12 A.M.
This deficiency represents non-compliance investigated under Complaint Number OH00148605.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366027
If continuation sheet
Page 3 of 3