F 0641
Ensure each resident receives an accurate assessment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, resident and staff interview, medical record review, manufacturer user manual review, review of
the Long-Term Care Facility Resident Assessment Instrument 3.0 user's manual, and review of a
government website, the facility failed to accurately code the status of a non-invasive mechanical ventilation
on resident Minimum Data Set (MDS) assessments. This affected one (#24) of one residents reviewed for
ventilators. The facility census was 42.
Residents Affected - Few
Findings include:
Review of the medical record revealed Resident #24 was admitted to the facility on [DATE]. Diagnoses
included a non ST elevation myocardial infarction, depression, atrial fibrillation, hypertension,
hyperlipidemia, atherosclerotic heart disease of native coronary artery without angina pectoris, anxiety
disorder, COVID-19, metabolic encephalopathy, acute respiratory failure, chronic obstructive pulmonary
disease, chronic respiratory failure, major depressive disorder, generalized anxiety disorder, myocardial
infarction, obstructive sleep apnea, mixed hyperlipidemia, congestive heart failure, and anemia.
Review of the 08/26/24 quarterly Minimum Date Set (MDS) assessment revealed Resident #24 was
cognitively intact and used a wheelchair and walker to aid in mobility. Resident #24 required
partial/moderate assistance for rolling left and right, sitting to lying, lying to sitting, sitting to standing,
chair/bed to chair transfer, and toilet transfer. The resident was coded as having an invasive mechanical
ventilator.
Review of a physician order dated 06/28/23 and discontinued 12/04/23 revealed Resident #24 was ordered
an Average Volume Assured Pressure Support (AVAPS) machine to be used during sleeping hours and as
needed every night shift for respiratory distress.
Review of a physician order for Resident #24 dated 01/02/24 and discontinued 10/14/24 revealed the
resident was to use an AVAPS machine to be worn during sleep and as needed for respiratory distress
every shift.
Review of a physician order for Resident #24 revealed a currently active order dated 10/14/24 for an AVAPS
machine to be worn during sleep and as needed for respiratory distress.
Observation of Resident #24 on 12/02/24 at 11:40 A.M. revealed the resident had a Beyond ResPlus B-30P
bilevel positive airway pressure (BiPAP; a medical device that helps people breathe by delivering
pressurized air through a mask, providing different air pressure levels for inhaling and exhaling) machine at
her bedside. The machine had a mask attached to it. Resident #24 denied ever being on an
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 8
Event ID:
366038
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366038
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenfield Skilled Nursing and Rehabilitation
238 South Washington Street
Greenfield, OH 45123
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
invasive ventilator in the facility where she had an endotracheal tube or a trachesotomy tube inserted into
her body. Resident #24 states she used the machine observed in her room at night.
Review of Resident #24's MDS assessments revealed the 11/09/23 modified quarterly MDS was coded as
the resident used an invasive mechanical ventilator while a resident. Additional review of Resident #24's
MDS assessments dated 12/12/23, 12/17/23, 01/05/24, 02/07/24, 05/60/24, 06/21/24, and 08/26/24 all
coded the resident used an invasive mechanical ventilator.
Review of the Beyond ResPlus B-30P Bi-Level PAP user manual, version No.: U.S./20201218/A1, revealed
the BiPap was designed for delivery of positive airway pressure to provide non-invasive ventilation for adult
patients with respiratory insufficiency or obstructive sleep apnea (OSA) in home or hospital environment.
Interview with MDS Coordinator #57 on 12/04/24 at 3:52 P.M. verified Resident #24's MDS assessments
were coded as invasive mechanical ventilation since 12/12/23.
Interview with Corporate Nurse #102 on 12/05/24 at 9:35 A.M. verified the user manual revealed Resident
#24's BiPap machine was a non invasive mechanical ventilator.
Review of a government website at, https://www.ncbi.nlm.nih.gov/books/NBK560600/, last updated
08/08/23, revealed non-invasive ventilation has gained increased prominence in the management of a
variety of conditions causing acute as well as chronic respiratory failure. Different modalities of non-invasive
ventilation exist, with continuous positive airway pressure (CPAP) and bilevel positive airway pressure
(BiPAP) being the most commonly used modes. Average volume-assured pressure support (AVAPS) is a
relatively newer modality of non-invasive ventilation that integrates the characteristics of both volume and
pressure-controlled non-invasive ventilation.
Review of the Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, version 1.19.1,
dated October 2024, revealed, in section O0110F1, Invasive Mechanical Ventilator (ventilator or respirator),
staff are to code any type of electrically or pneumatically powered closed-system mechanical ventilator
support device that ensures adequate ventilation in the resident who is or who may become (such as
during weaning attempts) unable to support their own respiration in this item. During invasive mechanical
ventilation the resident's breathing is controlled by the ventilator. Residents receiving closed-system
ventilation include those residents receiving ventilation via an endotracheal tube (e.g., nasally or orally
intubated) or tracheostomy. A resident who has been weaned off of a respirator or ventilator in the last 14
days or is currently being weaned off a respirator or ventilator, should also be coded here. Do not code this
item when the ventilator or respirator is used only as a substitute for BiPAP or continuous positive airway
pressure (CPAP).
Further review of the Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, version
1.19.1, dated October 2024, revealed, in section O0110G1, Non-invasive Mechanical Ventilator, staff are to
code any type of CPAP or BiPAP respiratory support devices that prevent airways from closing by delivering
slightly pressurized air through a mask or other device continuously or via electronic cycling throughout the
breathing cycle. The BiPAP/CPAP mask/device enables the individual to support their own spontaneous
respiration by providing enough pressure when the individual inhales to keep their airways open, unlike
ventilators that breathe for the individual. If a ventilator or respirator is being used as a substitute for
BiPAP/CPAP, code here. This item may be coded if the resident places or removes their own BiPAP/CPAP
mask/device.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366038
If continuation sheet
Page 2 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366038
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenfield Skilled Nursing and Rehabilitation
238 South Washington Street
Greenfield, OH 45123
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
PASARR screening for Mental disorders or Intellectual Disabilities
Level of Harm - Minimal harm
or potential for actual harm
Based on staff interview and medical record review, the facility failed to to ensure resident Preadmission
Screening and Resident Review (PASARR) documents were accurate regarding a resident's current
conditions and diagnoses. This affected one (#15) of two residents reviewed for PASARR documents. The
census was 42.
Residents Affected - Few
Findings include:
Review of Resident #15's medical record revealed an admission date of 07/27/24. Diagnoses included
aphasia following cerebral vascular disease, bipolar disorder, depression, restless legs syndrome,
poly-neuropathy, anxiety disorder, anemia, major depressive disorder, hypertension, epilepsy, migraine,
hemiplegia and hemiparesis following nontraumatic intracerebral hemorrhage. Review of Resident #15's
medical record revealed the diagnoses of anxiety was present at the time of admission.
Review of the 11/01/24 quarterly Minimum Date Set (MDS) assessment revealed Resident #15 was
severely cognitively impaired and used a wheelchair to aid in mobility.
Review of Resident #15's 07/30/24 PASARR document revealed there was no diagnosis of anxiety listed.
Interview with Social Services Designee #77 on 12/04/24 at 3:56 P.M. verified Resident #15 anxiety
diagnosis was not recorded on the 07/30/24 PASARR.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366038
If continuation sheet
Page 3 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366038
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenfield Skilled Nursing and Rehabilitation
238 South Washington Street
Greenfield, OH 45123
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0646
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Notify the appropriate authorities when residents with MD or ID services has a significant change in
condition.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
medical record review and staff interview, the facility failed to notify the state mental health authority with a
significant change Preadmission Screening and Resident Review (PASARR) for a resident with a change in
their mental health condition. This affected one (#02) of two residents reviewed for PASARR documents.
The facility census was 42.
Findings include:
Review of Resident #02's medical record revealed the resident admitted to the facility on [DATE] with
diagnoses including congestive heart failure, chronic pulmonary disease, type two diabetes mellitus without
complications, post traumatic stress disorder (PTSD), brief psychotic disorder, adjustment disorder with
mixed anxiety and depressed mood, and unspecified dementia moderate with psychotic disturbance.
Review of Resident #02's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the
resident was cognitively intact and required set up assistance with eating. Resident #02 required
supervision with oral hygiene, upper body dressing, lower body dressing, putting on and taking off footwear,
rolling left and right, sitting to lying, lying to sitting, sitting to standing, chair transfers, toilet transfers, tub
transfers, and walking 10 feet. Resident #02 required moderate assistance with toileting, showering, and
personal hygiene.
Review of Resident #02's PASARR dated 09/01/23 revealed Resident #02 had mood disorder, panic or
other severe anxiety disorder, and other psychotic disorder. Resident #02 did not have indications of
serious mental illness.
Review of Resident #02's diagnosis list dated 12/04/24 revealed Resident #02 had a diagnosis of PTSD
that was added on 06/06/24 during Resident #02's stay at the facility.
Review of Resident #02's chart from 09/01/23 to 12/04/24 revealed Resident #02 did not have a significant
change PASARR or notification to the state mental health authority of Resident #02's new diagnosis of
PTSD on 06/06/24.
Review of Resident #02's psychiatric note dated 06/06/24 revealed Resident #02 had a new diagnosis of
PTSD and was prescribed Prazosin one milligram (mg) for PTSD related to Resident #02 yelling when she
was asleep.
Review of Resident #02's physician note dated 06/12/24 revealed Resident #02 was recently prescribed
Prazosin one mg at bedtime for PTSD.
Interview with the Director of Nursing 12/04/24 at 2:04 P.M. verified Resident #02 received a new diagnosis
of PTSD on 06/06/24 and the facility did not complete a significant change PASARR or notification to the
state mental health authority of Resident #02's new diagnosis of PTSD on 06/06/24.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366038
If continuation sheet
Page 4 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366038
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenfield Skilled Nursing and Rehabilitation
238 South Washington Street
Greenfield, OH 45123
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
Based on observation, staff interview, review of a facility provided resident list, and review of a menu
spreadsheet, the facility failed to ensure residents received food portions based on the menu spreadsheet.
This affected 17 (#02, #04, #05, #06, #07, #09, #11, #12, #13, #14, #23, #30, #32, #33, #36, #38 and #40)
of 17 residents that received mechanical soft or pureed diets in a facility census of 42.
Findings include:
Review of the facility's menu spreadsheet for lunch on 12/04/24 revealed mechanical soft diets were to
receive four (4) ounces (oz.) of mechanical roast beef, two (2) oz. of gravy, 4 oz. of garlic mashed potatoes,
4 oz. of Normandy vegetable blend, and one slice of wheat bread. Further review revealed pureed diets
were to receive 4 oz. of pureed roast beef, two and two-thirds oz. of pureed Normandy vegetable blend,
two-thirds slice of pureed bread, and 4 oz. of mashed potatoes.
Observation of tray line on 12/04/24 at 11:45 A.M. revealed Dietary Manager (DM) #34 serving residents
during the lunch meal. DM #34 provided residents on a mechanical soft diet a 2 oz. scoop of mechanical
roast beef, a 4 oz. scoop of garlic mashed potatoes, a 4 oz. scoop of Normandy vegetable blend, and a roll.
Further observation of tray line revealed pureed diets received a 2 oz. scoop of pureed roast beef, a 2 oz.
scoop of pureed Normandy vegetable blend, and a 4 oz. scoop of mashed potatoes.
Interview with DM #34 on 12/04/24 at 11:45 A.M. verified mechanical soft diets received a 2 oz. scoop of
mechanical roast beef, a 4 oz. scoop of garlic mashed potatoes, a 4 oz. ounce scoop of Normandy
vegetable blend, and a roll. DM #34 stated he mixed the gravy into the mechanical soft roast beef and that
was included in the 2 oz. scoop of mechanical roast beef that was provided to residents on mechanical soft
diets. DM #34 also verified pureed diets received a 2 oz. scoop of pureed roast beef, a 2 oz. scoop of
pureed Normandy vegetable blend, and a 4 oz. scoop of mashed potatoes. DM #32 stated he did not have
any pureed bread for residents that received pureed diets on 12/04/24.
Review of a list of residents by diet type dated 12/04/24 revealed Resident #02, Resident #05, Resident
#07, Resident #09, Resident #11, Resident #06, Resident #30, Resident #32, Resident #33, Resident #36,
Resident #38 and Resident #40 received mechanical soft diets and Resident #04, Resident #12, Resident
#13, Resident #14 and Resident #23 received pureed diets.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366038
If continuation sheet
Page 5 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366038
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenfield Skilled Nursing and Rehabilitation
238 South Washington Street
Greenfield, OH 45123
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0808
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or
licensed dietitian, to the extent allowed by State law.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, staff interview, medical record review, review of a meal spreadsheet, and policy review, the
facility failed to serve food as prescribed for residents on a controlled carbohydrate therapeutic diet. This
affected 15 (#8, #3, #28, #33, #25, #37, #7, #32, #16, #2, #29, #147, #145, #148, and #18) of 15 residents
who received a controlled carbohydrate diet. The facility total census was 42.
Findings Included:
Review of Resident #8's medical record revealed the resident was admitted to the facility on [DATE].
Diagnoses included anxiety, somnolence, migraines, fibromyalgia, encephalopathy, diabetes, anxiety
disorder, history of cellulitis of limb, morbid obesity, irritable bowel, cognitive impairment, chronic kidney
disease, chronic pain, and psychosis.
Review of the comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #8
had moderately impaired cognition and required set assistance with meals.
Review of Resident #8's current physician orders revealed the resident had an order for a controlled
carbohydrate diet, received insulin via sliding scale, and was ordered the anti-diabetic medication Januvia
200 milligrams one tablet a day.
Review of breakfast spreadsheets dated 11/28/24, 11/30/24, and 12/03/24 revealed reduced calorie syrup
was to be served for residents receiving a controlled carbohydrate diet.
Observation on 12/03/24 at 8:00 A.M. revealed Resident #8 was feeding herself the breakfast meal
including pancakes. The meal ticket listed Residents #8 was on a controlled carbohydrate diet and was to
receive reduced calorie syrup. The syrup observed on the resident's tray was regular, non-reduced calorie
syrup.
Observation on 12/03/24 at 8:13 A.M. revealed the Dietary Aide was #32 placing regular syrup on all
residents' meal trays, including 14 (#3, #28, #33, #25, #37, #7, #32, #16, #2, #29, #147, #145, #148, and
#18) other residents.
Interview of 12/03/24 at 8:12 A.M. with Certified Nurse Aide (CNA) #92 verified Resident #8 had regular,
non-reduced calorie syrup on her tray and the meal ticket listed the resident should have received reduced
calorie syrup.
Interviews on 12/03/24 at 8:15 A.M. with Dietary Aide #32 and [NAME] #27 revealed there was no reduced
calorie syrup for any of the 15 (#8, #3, #28, #33, #25, #37, #7, #32, #16, #2, #29, #147, #145, #148, and
#18) residents who had physician orders for a controlled carbohydrate diet. Both staff members confirmed
there was only regular calorie syrup available in the storage room and the food delivery was due that day.
Dietary Aide #32 and [NAME] #27 were unsure when the last time reduced calorie syrup was available to
be served to the 15 residents on a controlled carbohydrate diet.
Interview on 12/03/24 at 2:07 P.M. with Dietary Manager (DM) #34 verified there had been no recent
deliveries and no upcoming delivery of reduced calories syrup. DM #34 verified he was not notified there
had been an outage of the reduced calorie syrup and had been two breakfast meals the prior
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366038
If continuation sheet
Page 6 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366038
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenfield Skilled Nursing and Rehabilitation
238 South Washington Street
Greenfield, OH 45123
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0808
week, 11/28/24 and on 11/30/24, requiring reduced calorie syrup.
Level of Harm - Minimal harm
or potential for actual harm
Medical record review for 14 additional residents including; Resident #3, Resident #28, Resident #33,
Resident #25, Resident #37, Resident #7, Resident #32, Resident #16, Resident #2, Resident #29,
Resident #147, Resident #145, Resident #148, and Resident #18 revealed all residents had a physician
order to receive a controlled carbohydrate diet.
Residents Affected - Some
Review of facility policy titled, Therapeutic Diets, dated October 2017, revealed a therapeutic diet is ordered
by a physician as part of a treatment for a disease and to modify the specific nutrients in the diet.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366038
If continuation sheet
Page 7 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366038
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenfield Skilled Nursing and Rehabilitation
238 South Washington Street
Greenfield, OH 45123
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, staff interview and policy review, the facility failed to ensure food was stored and
served in a safe and sanitary manner to prevent foodborne illness. This affected all 42 residents who
received food from the facility kitchen. The facility census was 42.
Findings include:
1. Observation of the milk cooler in the kitchen on 12/02/24 at 9:26 A.M. revealed there were two gallons of
milk that were opened with an expiration date of 11/30/24.
Interview on 12/02/24 at 9:26 A.M. with [NAME] #27 verified there were two gallons of open milk with an
expiration date of 11/30/24 in the milk cooler in the kitchen.
Review of the facility's food receiving and storage policy, dated October 2017, revealed food should be
stored in a manner that complies with safe food handling practices.
2. Observation on 12/04/24 from 8:02 A.M. to 8:22 A.M. revealed Dietary Manager (DM) #34 was serving
breakfast meal to all residents. DM #34 wore gloves and had a towel draped on his shoulder. DM #34 had
facial hair and was not wearing a protective facial hair restraint. DM #34 was observed to serve food onto
plates for residents with gloved hands then touched the counter, wiped his face and head with the towel,
and returned the towel to his shoulder area. Continued observation revealed DM #34 placed toast with his
gloved hands onto the serving plates and took the plates to residents in the dining room with his gloved
thumb extending onto the plates. DM #34 returned to the food serving area, wiped his face with the towel,
and with the same gloved hands put toast onto the next resident's plate. DM #34 was not observed to
change his gloves or wash his hands until the end of the meal service.
Interview on 12/04/24 at 8:30 A.M. with DM #34 verified he had full facial hair and should have worn a facial
hair covering. DM #34 verified he used a towel around his shoulder to wipe perspiration from his head and
face. DM #34 verified he placed the toast on resident's plates with the same gloved hands after having
wiped his perspiration onto the towel. DM #34 verified he served residents food to the table side and had
his thumb extending into the plate with the same gloved hands used to continue food plating. DM #34
verified he did not change his gloves or wash his hands until the end of the meal service.
Review of facility policy titled, Food Preparation and Service, dated April 2019, revealed food preparation
staff are to adhere to proper hygiene. Gloves are worn when handling food directly and changed between
tasks. Food service staff wear hair restraints, (hair nets and beard restraints), so hair does not contact food.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366038
If continuation sheet
Page 8 of 8