F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, observation and interview, the facility failed to keep a call light in reach. This affected one
resident (#235) of one reviewed for call lights. The facility census was 41.
Residents Affected - Few
Findings include
Review of the medical record for the Resident #235 revealed an admission date of 11/21/20. Diagnoses
included other fracture of the head and neck of right femur fracture, covid-19, dementia without behaviors,
diabetes type two, kidney disease stage three, anxiety, depression, cognitive impairment, needs for
assistance, need for continuous supervision, and hypertension.
Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #235 was
cognitively intact and required extensive assistance of two staff members for transfers, bed mobility, and
toilet use and extensive assistance of one staff for ambulation.
Review of the plan of care dated 01/17/22 revealed Resident #235 was at risk for an activity of daily living
(ADL) decline with interventions of assist with bed mobility and transfers usually requires supervision set up
assist, may require physical assist at times, has been requiring more physical assist due to recent hip
surgery.
Review of the physician order dated 02/07/22 identified orders for physical therapy five times weekly.
Review of the physician orders dated 02/08/22 identified orders for occupational therapy five times weekly.
Review of physician orders dated 02/11/22 identified orders for weight bearing at times.
Review of post fall report revealed interventions for staff to keep other residents out of resident's room and
educate Resident #235 to use the call light.
Observation on 02/28/22 at 3:00 P.M. revealed Resident #235 lying in bed with call light hanging down from
the wall with button placed in the trash can.
Interview on 02/28/22 at 3:00 P.M., with Resident #235 revealed she had not seen a call light in her room in
a while and doesn't know where it was.
Observations on 03/01/22 at 10:05 A.M. revealed resident lying in bed with the call light hanging down from
the wall with button placed near the trash can.
Observations on 03/02/22 at 2:40 P.M. revealed resident lying in bed with the call light hanging down from
wall and button placed around the trash can.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 18
Event ID:
366075
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/07/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Observations on 03/03/22 at 10:02 A.M. revealed resident lying in bed with the call light hanging down from
wall and button placed around the trash can.
Interview on 03/03/22 at 10:05 A.M., with the Registered Nurse (RN) supervisor #139 confirmed the call
light was out of reach and moved the call light from the trash can and placed in Resident #235's purse
pocket which was sitting on resident's bed. She confirmed the call light had no clip or a way for it to fasten it
to residents pillow or bedding as resident revealed she moves it and does not like rolling over it on when
laying in bed.
Interview on 03/03/22 at 10:11 A.M. with RN supervisor #139, the DON and RN #117 revealed Resident
3235 was independent and able to get up without assistance and could have gotten up and accessed her
call light if it was not in reach from her bed. The DON confirmed the call light had no clip on it to fasten it.
Observation on 03/03/22 at 10:18 A.M. revealed RN supervisor #139 went to Resident #235's room and
moved resident's call light from the resident's purse to the side of the bed and with direction and assistance
from the RN supervisor #139, Resident #235 was able to grab hold of her call light cord and pull the button
up to her hand.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 2 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/07/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0569
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Level of Harm - Minimal harm
or potential for actual harm
Based on record review, interview and policy, the facility failed to notify residents of Medicaid account
balances. This affected two residents (#08 and #11) out of two residents reviewed for notification of
Medicaid account balances. The facility census was 41.
Residents Affected - Few
Findings include:
1. Record review for Resident #08 revealed an admission date of 01/17/17. Diagnoses included paranoid
schizophrenia, insomnia, and personal history of Coronavirus (COVID)-19.
Review of the Resident #08's quarterly minimum data set (MDS) assessment, dated 01/02/22, revealed
resident was cognitively intact. Further review of the MDS assessment revealed he required supervision
from staff with bed mobility, transfers, walking, eating, toilet use and limited assistance from staff with
dressing.
Review of Resident #08's nursing progress notes did not reveal any conversation from staff to his resident
representative regarding his Medicaid spend down.
2. Record review of Resident #11 revealed an admission date of 03/16/05. Diagnoses included dementia
without behavior disturbance, hypokalemia, diabetes mellitus 2, anorexia, major depressive disorder,
history of Covid-19, insomnia, and edema.
Review of the quarterly MDS assessment, dated 01/07/22, revealed Resident #11 had impaired cognition.
Resident #11 required assistance with bed mobility and transfer.
Review of the social service notes for Resident #11 revealed a phone call was made to Resident #11's
legal guardian regarding the need to spend Resident #11 balance down for Medicaid. Further review of the
social service notes for Resident #11 revealed her guardian ask the facility to purchase a recliner chair for
Resident #11. Review of the social service notes for Resident #11 revealed a note from the SSD #132. The
notes read; this writer spoke with Resident #11 guardian. Discussed residents financial's. Guardian
requested this SNF purchase a leather recliner for the resident from resident trust account. BOM notified.
Interview on 03/03/22 at 09:07 A.M., with the Business Office Manager (BOM) #170 confirmed a letter of
notification of requirement for spend down for Medicaid related to the resident fund balance for Resident
#08 and Resident #11 was required. However, BOM #179 revealed she had no way of verifying the
notification was sent to the resident representative for Resident #08 or Resident #11. The BOM #170 stated
she was upset with herself for not copying the letter mailed to the resident representative for Resident #08
and Resident #11. The BOM #170 stated she was mailing the money to Medicaid on 03/04/22 for Resident
#08, #11.
Interview on 03/03/22 at 09:37 A.M. with the Administrator confirmed the facility had no verification of a
spend down notice being mailed to Resident #08 or Resident #11's resident representative. The
Administrator confirmed there were no calls and no written documentation of reaching out to either family.
Interview on 03/03/22 at 10:18 A.M. with BOM #170 confirmed there was not a receipt for purchase of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 3 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/07/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0569
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
a recliner for Resident #11. BOM #170 stated she was not notified by SSD #132 of Resident's 11's Power of
Attorney (POA) request for purchase of recliner.
Interview on 03/03/22 at 10:37 A.M. interview with SSD #132 stated the family purchased a chair for
Resident #11 the previous year. SSD #132 stated the family requested the facility contact the funeral home.
However, SSD #132 confirmed the facility does not have any record of this conversation with Resident #11
family.
Review of the facility policy titled, Resident Trust Funds, undated stated, A provider shall give written
notification to each resident who receives Medicaid and whose funds are managed by the provider, when
the amount in the resident's PNA account reaches two hundred dollars ($200) less then the resource limit.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 4 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/07/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to
participate in experimental research, and to formulate an advance directive.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview, the facility failed to ensure accurate code status in the resident's electronic
medical record and the resident's paper charts. This affected one resident (#235) of one reviewed for
advanced directives. The facility census was 41.
Findings include:
Review of the medical record for the Resident #235 revealed an admission date of 11/21/20. Diagnoses
included other fracture of the head and neck of right femur fracture, covid-19, dementia without behaviors,
diabetes type two, kidney disease stage three, anxiety, depression, cognitive impairment, needs for
assistance, need for continuous supervision, and hypertension.
Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #235 was
cognitively intact and required extensive assistance of two staff members for transfers, bed mobility, and
toilet use and extensive assist of one staff for ambulation.
Review of the plan of care dated 01/17/22 revealed Resident #235 had an advanced directive with
interventions to discuss with the family and implement and treat per the physician order.
Review of physician orders in the electronic medical record dated 11/25/20 identified orders for code status
of Do Not Resuscitate Comfort Care-Arrest (DNRCC-A). After surveyor intervention, an updated code
status was Do Not Resuscitate Comfort Care (DNRCC) was entered on 03/01/22.
Review of the signed order form in the paper medical record dated 10/22/20 revealed a physician signed
the form making Resident #235's code status DNRCC.
Interview on 03/01/22 at 11:24 A.M. with Registered Nurse (RN) Supervisor #139 confirmed the code
status in Resident #235's paper chart and electronic medical record did not match.
Interview on 03/01/22 at 11:50 A.M. with Licensed Practical Nurse (LPN) #119 revealed staff would look in
either the paper chart or in the electronic medical record when they needed to look for a resident's code
status.
Review of facility policy titled Advanced Directives, dated 12/2016, revealed the facility failed to implement
the policy in regards to the allegation. The policy revealed the interdisciplinary team will review annually the
resident advanced directives. The DON will inform the Physician for changes in orders related to resident
wishes.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 5 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/07/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0582
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview, the facility failed to provide a Skilled Nursing Facility Advance Beneficiary
Notice (SNFABN) notice when therapy services were cut. This affected two residents (# 17 and #18) out of
three residents reviewed for SNFABN notice. The facility census was 41.
Residents Affected - Few
Findings Include
1. Record review for Resident #17 revealed she was admitted to the facility on [DATE]. Diagnoses included
Alzheimer' disease, Parkinson's disease, delusional disorder, major depressive disorder, chronic pain
syndrome, hypokalemia, and anorexia.
Review of the quarterly minimum data set (MDS) assessment dated [DATE] revealed Resident #17 had
impaired cognition. Resident #17 required extensive assistance from staff with bed mobility, transfers,
dressing, personal hygiene, and toilet use. Resident #17 required supervision from staff with eating.
Review of the nurse's progress notes for Resident #17 revealed a note to continue occupational and
speech therapy as ordered. Needed extensive assist with Activities of Daily Living (ADL)s due to poor
inability to anticipate needs or follow commands.
Review of the Medicare Cut letter issued to Resident #17 revealed a discharge date from physical therapy
on 10/02/21. The letter was issued on 09/27/21. However, the facility failed to issue a SNFABN notice for
Resident #17.
2. Record review for Resident #18 revealed an admission dated of 12/04/2020. Diagnoses included
dementia with behavioral disturbance, chronic kidney disease, essential primary hypertension, Coronavirus
2019 (Covid 19), insomnia, and hyperlipidemia.
Review of the quarterly MDS assessment for Resident #18 dated 01/12/22 revealed Resident #18 had
impaired cognition. Resident #18 required extensive assistance from staff with bed mobility, transfers,
dressing toilet use, and personal hygiene. Resident #18 required supervision from staff with meals.
Review of the Medicare cut letter stated services to end on 11/25/21 and was issued on 11/22/21 for
Resident #17. However, the facility failed to issue a SNFABN notice for Resident #17.
Interview 03/02/22 04:01 P.M., with the Administrator confirmed the facility failed to issue SNFABN letters
correctly. The administrator stated she thought her plan of correction she put in place was effective however
did agree the facility continues to have issues because of the confusion regarding part b services and who
should be on the worksheet.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 6 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/07/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, observation and interview, the facility failed to maintain privacy curtains. This affected one
resident (#03) of two reviewed for privacy. The facility census was 41.
Residents Affected - Few
Findings include:
Review of the medical record for the Resident #03 revealed an admission date of 04/06/21. Diagnoses
included Alzheimer's disease, type two diabetes, chronic kidney disease, hypertension, psychosis, mood
disorder, obsessive compulsive disorder, dementia with behaviors, and chronic pain.
Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #03 had
moderate cognitive impairment and required supervision assistance of one staff member for bed mobility
and transfers. Resident #03 was always continent of bladder and bowels.
Observation on 02/28/22 at 8:10 A.M., 11:56 A.M., and 4:03 P.M., and on 03/01/22 at 8:21 A.M. and 11:45
A.M. revealed Resident #03's privacy curtain was tied in a knot chest high and was not able to provide full
privacy for the resident.
Interview on 03/01/22 at 11:50 A.M. with Licensed Practical Nurse (LPN) #119 revealed being unaware of
the resident's curtain being tied up and was unaware of the reasoning for this.
Observation on 03/01/22 at 11:52 A.M. revealed after the interview with LPN #119, LPN went to residents
room and untied the curtain, confirming it was tied up and should not have been.
Review of the facility policy titled Privacy, dated 05/2014, revealed no mention of privacy curtains and how
they should be maintained.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 7 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/07/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, staff interviews, and policy reviews, the facility failed to maintain sanitary resident bathrooms
and failed to maintain safe water temperatures. This potentially affected 22 (#1, #2, #3, #4, #5, #7, #8, #9,
#12, #15, #19, #20, #21, #26, #27, #28, #29, #183, #186, #233, #234, #235) of 22 residents that could
independently use the bathroom independently. Facility census was 41.
Findings include
1. Observation on 02/28/22 at 2:04 P.M., revealed the common space bathroom for resident's located
across from gathering room had a pervasive odor of feces noted upon entering bathroom, a brown
substance smeared on toilet seat, a large trash can to right of door with lid that does not close with a tight
seal and several small clear bags full of trash noted in trash can.
Observation on 02/28/22 at 2:10 P.M., revealed a male resident entered and used the common space
bathroom for resident's located across from gathering room.
Observation on 02/28/22 at 2:14 P.M., revealed a staff member and Safety and Health Consultant (SHC)
surveyor entered the common space bathroom for resident's located across from gathering room for life
safety code inspection.
Observation on 02/28/22 at 2:21 P.M., revealed a female resident opened the door to the common space
bathroom for resident's located across from gathering room and quickly closed the door shrugged her
shoulders and walked away without using the bathroom.
Observation on 02/28/22 at 2:23 P.M., revealed the bathroom across from room [ROOM NUMBER] which is
a common space bathroom for residents, had a brown substance splattered inside the toilet and two large
trash cans in bathroom.
Observation on 02/28/22 at 2:29 P.M., revealed the front hall common bathroom for resident's had a brown
substance smeared on the toilet seat, two large trash cans in bathroom and observed a staff member place
tied trash bag from a resident room in the large trash can in bathroom.
Observation on 02/28/22 at 3:48 P.M., revealed the toilet in front hall common bathroom has not been
cleaned since 2:29 P.M. observation.
Observation on 02/28/22 at 3:53 P.M., of the common space bathroom across from room [ROOM
NUMBER] revealed the toilet in the bathroom has not been cleaned since 2:23 P.M. observation.
Observation on 02/28/22 at 3:54 P.M., revealed the common space bathroom across form the gathering
room had not been cleaned since the 2:04 P.M. observation.
Observation on 03/01/22 from 8:05 A.M. to 8:12 A.M., revealed the three common area resident bathrooms
had been cleaned.
Interview on 03/03/33 at 9:44 A.M., with Housekeeping #149 revealed he works 7:00 A.M. to 3:00 P.M. and
is responsible for the halls, restrooms, and dining/common area. He revealed he cleans the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 8 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/07/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
restrooms at least twice a day and spot cleans when necessary, cleans the dining/common area after each
meal, mops the area at least once a day and spot mops when needed. He revealed he is the only
housekeeper today. Housekeeping #149 stated there are usually three to four housekeepers working during
day shift. One is assigned laundry, one is assigned resident rooms, and one is assigned to the common
areas. States there is a housekeeper on evening shift, but not on night shift.
Residents Affected - Some
2. Observation on 02/28/22 at 12:04 P.M., revealed a State Tested Nurse Aide washing her hands in the
dining room sink turned the water on and placed hands in the water and quickly removed her hands stating,
oww that's hot.
Observation on 02/28/22 at 2:23 P.M., revealed the bathroom across from the room [ROOM NUMBER]
which is a common space bathroom for residents has a water temperature of 124 degrees.
Observation on 02/28/22 at 2:26 P.M., revealed Resident #3 and #5 in room bathroom had water
temperature of 124 degrees.
Observation on 02/28/22 at 2:29 P.M., revealed the front hall common bathroom for resident's had water
temperature of 126 degrees.
Observation and interview on 02/28/22 at 3:48 P.M., revealed the bathroom water temperature checks
confirmed with Housekeeping #137 in front hall common bathroom of 125 degrees.
Observation and interview on 02/28/22 at 3:50 P.M., revealed Resident #3 and #5 bathroom had a
temperature of 123 degrees.
Observation and interview on 02/28/22 at 3:53 P.M. revealed the bathroom water temperature checks
confirmed with Housekeeper #137 in the common space bathroom across from resident room [ROOM
NUMBER] of 126 degrees.
Interview on 02/28/22 at 3:54 P.M., with Housekeeping #137 revealed she checks the water temperatures
once weekly and stated she does not think her thermometer requires calibration. Housekeeper revealed
half of the resident rooms share a water heater with the kitchen and laundry room.
Observation on 02/28/22 at 12:04 P.M., revealed a State Tested Nurse Aide washing her hands in the
dining room sink turned the water on and placed hands in the water and quickly removed her hands stating,
oww that's hot.
Interview on 03/01/22 at 1:50 P.M., with Housekeeping #137 revealed the water heater was turned to 125
with the goal to keep temperatures between 120 to 125 degrees. She revealed the building was split
between two water heaters. She revealed no knowledge of burn risk with water temperatures over 120
degrees. She revealed she will turn the water heater down.
Review of policy titled Water Temperatures, dated 12/2009, revealed water temperature should be set no
higher than 120 degrees.
Review of policy titled Routine Cleaning and Disinfecting, dated 2021, revealed consistent cleaning will be
done to high touch surfaces including toilet seats, sink and faucets.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 9 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/07/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Coordinate assessments with the pre-admission screening and resident review program; and referring for
services as needed.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and staff interview, the facility failed to ensure residents with newly evident or possible
serious mental disorders were referred for level II resident review upon a significant change in status
assessment. This affected one (Resident #9) of two residents reviewed for pre-admission screening and
resident review (PASARR). The facility census was 41.
Findings include:
Review of the medical record for the Resident #9 revealed an admission date of 04/19/19. Diagnoses
included alcohol dependence induced dementia, alcohol use with psychotic disorder, anxiety disorder,
delusion disorder, mood disorder due to known physiological condition with depressive features, obsessive
compulsive behavior, opioid dependence in remission.
Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #9 had
significant cognitive impairment and required supervision assistance of staff members.
Review of the plan of care dated 01/03/22 revealed Resident #9 was prescribed anti-anxiety and
anti-depressant medication due to anxiety, restlessness, agitation, and frustration.
Review of the physician orders dated 12/29/21 revealed an order for Trazadone HCl tab (anti-depressant)
50 milligrams (mg) with instructions to give two tablets at night for restlessness. On 12/09/21, an order for
Ativan (anti-anxiety) tab 0.5 mg with instructions to give one tablet twice daily for restlessness and
agitation. On 08/10/21, an order for Zoloft 100 mg with instructions to give one tablet once daily for
obsessive compulsive disorder.
Review of Resident #9's PASARR assessment revealed the last assessment completed was in 04/2019.
Interview on 03/01/22 at 2:05 P.M. with Social Worker (SW) #132 revealed if residents have a change in
diagnosis a new PASARR will be completed. SW revealed Resident #9's most recent PASARR was
completed on 04/2019. Resident had diagnosis of delusional disorder dated 08/27/19, mood disorder due
to known physiological condition with depressive features dated 06/03/20, anxiety dated 10/05/20,
obsessive compulsive disorder dated 08/09/21. Social worker revealed a new diagnosis would have
required a new PASARR. Subsequent interview on 03/03/22 at 10:00 A.M. with SW #132 verified Resident
#9 should have had an updated PASARR.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 10 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/07/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0727
Level of Harm - Minimal harm
or potential for actual harm
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on
a full time basis.
Based on employee time sheet review and staff interview, the facility failed to have a Registered Nurse on
duty for eight consecutive hours. This affected 41 of 41 residents in the building. The facility census was 41.
Residents Affected - Many
Findings include:
Review of the facility employee time sheet on 03/02/22 revealed on 02/12/22, Registered Nurse (RN) #105
was the only RN on duty and worked from 7:00 A.M. to 2:45 P.M. for 7.75 hours that day.
Review of the facility employee time sheet on 03/02/22 revealed on 02/13/22, Registered Nurse (RN) #105
was the only RN on duty and worked from 7:00 A.M. to 2:45 P.M. for 7.75 hours that day.
Review of the facility employee time sheet on 03/02/22 revealed on 02/19/22, Registered Nurse (RN) #120
was the only RN on duty and worked from 7:00 A.M. to 12:00 P.M. and 12:30 P.M. to 3:00 P.M. for 7.50
hours that day.
Interview with the Director of Nursing (DON) on 03/02/22 at 4:20 P.M. verified the facility did not have eight
hours of Registered Nurse coverage on 02/12/22, 02/13/22, and 02/19/22.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 11 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/07/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0732
Post nurse staffing information every day.
Level of Harm - Potential for
minimal harm
Based on observation and staff interview, the facility failed to have nurse staff information posted that
included the facility census, the total number of staff and the actual hours worked for Registered Nurses,
Licensed Practical Nurses, and State Tested Nurse Aides. This had the potential to affect 41 of 41 residents
in the building. The facility census was 41.
Residents Affected - Many
Findings include:
Observation on 03/01/22 at 1:10 P.M., revealed the nurse staff information was posted on the window of the
nursing station and did not included the total number of staff or the hours worked for Registered Nurses,
Licensed Practical Nurses, and State Tested Nurse Aides.
Observation on 03/02/22 at 2:20 P.M., revealed the nurse staff information was posted on the window of the
nursing station and did not included the daily census, the total number of staff or the hours worked for
Registered Nurses, Licensed Practical Nurses, and State Tested Nurse Aides.
Interview on 03/02/22 at 2:24 P.M., with Licensed Practical Nurses (LPN) #160 verified the nurse staffing
information posting did not included the daily census, the total number of staff, or the hours worked for
Registered Nurses, Licensed Practical Nurses, and State Tested Nurse Aides.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 12 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/07/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0772
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't
provided.
Based on medical record review and staff interview, the facility failed to complete laboratory services timely
as ordered. This affected one (#16) of five reviewed for unnecessary medications. The facility census was
41.
Findings include:
Record review of Resident #16 revealed an admission date of 04/02/21, with diagnoses of: dementia with
behaviors, shortness of breath, visual hallucinations, hypertension, elevated prostate specific antigen, gout,
hypokalemia, dysphagia oral phase, post traumatic stress disorder, history of malignant neoplasm of the
bladder, and psychosis.
Review of a physician order dated 04/06/21 and discontinued on 01/11/22, revealed to draw valproic acid
level, uric acid level, complete blood count, and basic metabolic panel, one time a day every three months
starting on the 6th for one day related to dementia with behavioral disturbance, hypertension, and gout.
Review of the medical record on 03/02/22 revealed the valproic acid level, uric acid level, complete blood
count, and basic metabolic panel were drawn on 04/06/21 and 06/24/21 there was no laboratory test drawn
on 10/06/21.
Review of the treatment administration record for 10/01/21 to 10/31/21 revealed the valproic acid level, uric
acid level, complete blood count, and basic metabolic panel were suppose to be drawn on 10/06/21 and the
space to initial that it was completed was blank.
Interview with Registered Nurse #117 on 03/03/21 at 8:50 A.M., verified there was not labs drawn for
valproic acid level, uric acid level, complete blood count, and basic metabolic panel by the facility for
10/06/21.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 13 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/07/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0805
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual
needs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, resident and staff interview, review of the facility's policy, and record review, the facility failed to
provide meals according to the resident's physician's order for a mechanically altered diet. This affected one
(Resident #5) of four reviewed for nutrition. The facility census was 41.
Findings include
Review of the medical record for Resident #5 revealed an admission date of 01/13/21. Diagnoses included
dementia with behaviors, spasmodic torticollis, anxiety, chronic pain, gastric reflux, dysphagia, muscle
weakness, and tremors.
Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #5 had
significant cognitive impairment.
Review of the plan of care dated 12/28/21 revealed Resident #5 had nutritional problems or potential for
nutritional problems with interventions to provide and serve meals or ordered
Review of the physician orders dated 03/24/21 revealed an order for a regular diet with mechanical soft
texture, regular thin consistency, no bread, and add extra gravy/sauces to meats.
Review of the progress notes dated 03/24/21 revealed resident's diet was downgraded to mechanical soft
due to oral pocketing of food during meals.
Review of the diet ticket for Resident #5 revealed her order was written as mechanical soft, regular with thin
liquids, and has a note for no bread.
Observation on 02/28/22 at 12:05 P.M. revealed Resident #5 was served her plate of food. Resident was
given a plate of chopped hot dog meat in a hot dog bun with ketchup and a side of french fries. Resident
started eating her french fries and pudding for dessert.
Interview on 02/28/21 at 12:07 P.M. with Resident #5 revealed the food tasted good, but stated she was not
supposed to have bread and could not eat the rest of her meal. Resident #5 stated the doctor informed her
not to eat bread.
Observation on 02/28/21 at 12:09 P.M. revealed staff informed Dietician #169 of Resident #5's comment
and the dietician went to the kitchen and got Resident #5 a new tray. The new tray had a bowl of chili and a
side of french fries.
Interview on 02/28/21 at 12:12 P.M. with Dietician #169 revealed she brought Resident #5 a new tray due to
having orders for no bread and was given a hot dog bun. Dietician #169 verified Resident #5 was given the
hotdog first and thought residents was ordered a finger foods diet.
Interview on 03/02/22 10:00 A.M. with Dietary Manager (DM) #155 confirmed Resident #5 received the
incorrect diet order on 02/28/22 and after eating half her side dishes, the meal was corrected and the chili
was brought out. DM stated the incorrect meal was given and resident should have had the chili to start
with as she does not have a finger food diet.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 14 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/07/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0805
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Interview on 03/02/22 at 1:00 P.M. with Speech Therapist (ST) #163 revealed Resident #5 had episodes of
difficulty swallowing and completed a Barium swallow evaluation. The results led to a modified diet of
mechanical soft and indicated no bread to be given. ST #163 stated the issue was with white bread, once it
interacts with saliva can clump up and be difficult to swallow. ST #163 also indicated the residents issues
with swallowing and possible aspiration history occurred when she was eating sandwiches with bread.
Resident also has a history of pocketing.
Review of the facility's undated policy titled Therapeutic Diets revealed the facility will provide therapeutic
diets in accordance with resident choices, preference, medical status, and treatment. The therapeutic diet
was a physician order.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 15 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/07/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observations, staff interview, policy review, temperature log review, infection control log review,
manufacture's recommendation review, the facility failed to ensure sanitation was provided when cleaning
dishes and food was stored properly. This affected 41 of 41 residents that receive food from the kitchen.
Facility census was 41.
Findings include:
Observation on 02/28/22 at 9:03 A.M., revealed an unopened can of fruit cocktail with multiple dents on the
rim of the can, a box of 10-15 zucchini which had become moldy; a bag of mozzarella shredded cheese
open to air and unsealed in the refrigerator; and a bag of frozen french fries was open to air and undated in
the freezer, with french fries falling out of the bag onto other items.
Interview on 02/28/22 at 9:03 A.M., with Dietary Manager (DM) #155 confirmed kitchen storage findings.
DM #155 revealed cans are reviewed for dents and are returned to the send for refund. DM #155 confirmed
the can of fruit cocktail had been missed. DM #155 confirmed and threw out the box of moldy vegetables,
opened cheese and opened french fries. DM #155 revealed food gets delivered every other Tuesday, and
Monday's are typically her day to clean out the kitchen.
Interview on 02/28/22 at 9:03 A.M., with Dietary Manager (DM) #155 revealed the dishwasher was a low
temperature washer with chemicals.
Interview and observation on 03/02/22 at 10:00 A.M., revealed the dishwasher was running at 103 to 105
degrees. DM #155 revealed they are unable to get the dishwasher to temperature when the laundry runs.
Interview and observation on 03/02/22 at 11:10 A.M., with DM #155 revealed the dishwasher was run with
temperature ranging from 114 to 116. DM #155 revealed the minimum temperature was 120 degrees and
revealed the facility documents temperatures of the dishwasher daily. DM #155 revealed the dishwasher
does not have a booster on it. DM #155 revealed staff will need to wash dishes by hand until the
dishwasher can get to temperature.
Observation on 03/03/22 at 11:59 A.M., revealed the dishwasher had an out of order taped on it.
Interview on 03/03/22 at 12:00 P.M. with DM #155 revealed she was trained to take test strips for the
chemicals in the dishwasher and as long as the temperatures were close to 120 not to worry if they are
below the 120 minimum. DM #155 revealed the dishwasher logs dated 01/22/22 to 01/26/22 were marked
boil water did not use dish machine. DM #155 revealed the water heater had broken down and was out of
order. In order to wash dishes in the sink the had to boil water.
Review of the dishwasher manufacturers guidelines revealed the recommended temperature was 140
degrees, but the required minimum temperature was 120 degrees.
Review of the facility temperature logs from 12/01/21 to 03/01/22 revealed temperature below 120 degrees
on 12/01/21, 12/02/21, 12/03/21, 12/04/21, 12/06/21, 12/07/21, 12/09/21, 12/10/21, 12/11/21, 12/12/21,
12/13/21, 12/14/21, 12/15/21, 12/16/21, 12/17/21, 12/18/21, 12/20/21, 12/21/21, 12/22/21, 12/23/21,
12/24/21, 12/25/21, 12/27/21, 12/28/21, 12/29/21, 12/30/21, 12/31/21, 01/01/22, 01/04/22,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 16 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/07/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
01/05/22, 01/06/22, 01/07/22, 01/09/22, 01/10/22, 01/11/22, 01/14/22, 01/15/22, 01/16/22, 01/17/22,
01/18/22, 01/19/22, 01/21/22, 01/30/22, 01/31/22, 02/01/22, 02/02/22, 02/03/22, 02/04/22, 02/05/22,
02/06/22, 02/07/22, 02/08/22, 02/09/22, 02/10/22, 02/11/22, 02/12/22, 02/13/22, 02/14/22, 02/15/22,
02/16/22, 02/19/22, 02/20/22, 02/21/22, 02/22/22, 02/23/22, 02/25/22, 02/26/22, 02/28/22, 03/01/22. Of the
91 days reviewed, 69 days had temperatures below the minimum of 120 degrees. The temperatures ranged
from 116 to 119 degrees.
Review of the infection control revealed no food borne illness or gastrointestinal outbreaks with residents.
Review of policy titled Refrigerated storage, Frozen storage, dry storage and supplies, undated, revealed
the facility failed to implement the policy in regards to the allegation. The policy revealed food should be
stored in a manner that optimizes food and safety and quality. The policy states food once opened should
be sealed, labeled and rotated.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 17 of 18
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
366075
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/07/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Embassy of Valley View
3363 Ragged Ridge Road
Frankfort, OH 45628
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, staff interviews, and policy review, the facility failed to ensure clean laundry was
protected from crossed contamination with soiled laundry. This had the potential to affect 41 of 41 residents
at the facility. The facility census was 41.
Residents Affected - Many
Findings include:
Observation on 03/01/22 at 11:32 A.M., of the facility laundry room revealed two doors side by side when
entering the laundry room, however, the facility utilized one of the doors when entering the laundry room
(the other door was blocked by a table and soiled laundry). The single washer was located inside upon
entry into the laundry room facing the door. A few inches to the left of the washer were two-32 gallon which
contained soiled laundry. The clean laundry container containing clean laundry was touching one of the
soiled laundry containers. The single dryer was located behind the washer and the soiled laundry area. The
room did not have a separated clean and soiled area. The room did not have an exit door beyond the dryer.
The laundry area did not have a sink. Once the laundry was clean and folded, the pathway to return to the
clean laundry to the facility was through the soiled laundry area.
Interview on 03/01/22 at 11:32 A.M., with Housekeeping/Laundry aide (LA) #145 confirmed the only access
to the facility laundry areas was through the single door because the other door to the laundry area was
blocked. LA #145 confirmed the room was very small and the soiled linen container was pushed up against
the clean laundry container. LA #145 confirmed the soiled laundry and the clean laundry are in the same
area and it very hard to keep from cross contaminating due to the small location.
Observation on 03/02/22 at 07:20 A.M., of the laundry room revealed three 32-gallon containers containing
soiled laundry pushed to the side of the laundry next to the clean laundry.
Interview on 03/02/22 at 7:50 A.M., with LA #145 confirmed the laundry room had three 32- gallon
containers of soiled linen. LA #145 confirmed the staff try to keep the soiled laundry containers from
touching the clean laundry containers, however, it is impossible due to the limited space. LA #145 stated
the soiled laundry containers are brought to the laundry room from the shower rooms. LA #145 confirmed
the only path to remove the clean laundry is through the soiled laundry area for it to be delivered to the
residents in the facility.
Interview on 03/02/22 at 10:06 A.M., with the Infection Control Prevention nurse (ICP) #102 confirmed the
laundry room cross contamination of soiled and clean laundry is an infection control concern.
Review of the facility policy titled, Laundry and Bedding Soiled, dated July 2009, stated, Soiled
laundry/bedding shall be handled in a manner that prevents gross microbial contamination of the air and
the persons handling the linens
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
366075
If continuation sheet
Page 18 of 18